Search found 129 matches
- Tue Jun 25, 2019 7:06 pm
- Forum: Main Forum
- Topic: Using a Canon Camera straight into Open Dental Plugin
- Replies: 12
- Views: 23332
Re: Using a Canon Camera straight into Open Dental Plugin
I admire this guy. He is always tinkering LoL. That said, why not store the images inside the Imaging software used by the practice. All you need to take intraoral and extraoral images is already there. For me, it makes more sense to store all the image modalities in one location. That way I would k...
- Tue Jun 25, 2019 6:59 pm
- Forum: Main Forum
- Topic: Patient Dashboard - 19.1 Version
- Replies: 5
- Views: 8366
Re: Patient Dashboard - 19.1 Version
It would be nice if they would make it responsive instead. That way you can accommodate a wide variety of monitor formats
- Tue Jun 25, 2019 6:52 pm
- Forum: Main Forum
- Topic: Cyber Security, etc.
- Replies: 3
- Views: 7348
Re: Cyber Security, etc.
Get a commercial grade Firewall, commercial grade Anti-Virus, Business Continuity with Disaster Recovery solution to stores local and cloud images of your server, and a good computer use policy. All of our customers use Watchguard firewalls, our Automated Managed service includes Webroot, automatic ...
- Tue Jun 25, 2019 6:22 pm
- Forum: Main Forum
- Topic: Insurance reversed payment 6 months after the procedures
- Replies: 2
- Views: 4954
Re: Insurance reversed payment 6 months after the procedures
Can you enter a negative adjustment (Insurance Reimbursement) into the Patient's account?
- Tue May 24, 2016 10:28 pm
- Forum: Main Forum
- Topic: Stop windows 10 from installing?
- Replies: 6
- Views: 12528
Re: Stop windows 10 from installing?
Remove Automatic Upgrade to Windows 10 @ECHO OFF If exist "%Temp%\~hukrbjk.reg" ( Attrib -R -S -H "%Temp%\~hukrbjk.reg" del /F /Q "%Temp%\~hukrbjk.reg" If exist "%Temp%\~hukrbjk.reg" ( Echo Could not delete file "%Temp%\~hukrbjk.reg" Pause ) ) > "%Temp%\~hukrbjk.reg" ECHO Windows Registry Editor Ver...
- Thu Mar 24, 2016 8:28 pm
- Forum: Main Forum
- Topic: Payment appears in report but not in GUI
- Replies: 4
- Views: 7758
Re: Payment appears in report but not in GUI
...so meanwhile in Salem Oregon is 48 degrees, precipitation is 12%, winds 9 mph
- Thu Jan 28, 2016 3:21 am
- Forum: Advanced Topics
- Topic: Kiosk tablets and wired network
- Replies: 4
- Views: 9491
Re: Kiosk tablets and wired network
Why not use a router with two SSIDs. A guests SSID and one for Internal use. That way you can keep them separate. We use a Watchguard and Watchguard AP and tight down security through the firewall policies and works awesome. The Windows keyboard is problematic though. If you use the table as Kiosk. ...
- Thu Nov 05, 2015 3:05 pm
- Forum: Advanced Topics
- Topic: Sending Alerts when replication breaks
- Replies: 3
- Views: 7218
Re: Sending Alerts when replication breaks
I read the post. The output of the query goes to the slave monitor and the slave monitor evaluates it. Based on the results it will send the alert. We know the process and we are all aware of what to do. What I would like to create is a script to do what the slave monitor is programmed to do and hav...
- Thu Nov 05, 2015 7:44 am
- Forum: Advanced Topics
- Topic: Sending Alerts when replication breaks
- Replies: 3
- Views: 7218
Sending Alerts when replication breaks
My RMM system allows me to create automated tasks and send me alerts. It would be nice if I could create a script, add it the automated tasks, and monitor when replication breaks and send me an alert. I know that there is a query that the replication monitor sends out to the database to check if rep...
- Wed Oct 14, 2015 8:00 pm
- Forum: Main Forum
- Topic: Dental Imaging Software
- Replies: 4
- Views: 9977
Re: Dental Imaging Software
Apteryx XV Lite works pretty good with OD
- Wed Oct 14, 2015 7:49 pm
- Forum: Main Forum
- Topic: impact of ICD 10 on ADA form
- Replies: 3
- Views: 6858
Re: impact of ICD 10 on ADA form
Maxillo-Facial Surgeons must use ICD10 to submit medical claims. Otherwise, they get denied
- Sun Aug 23, 2015 7:10 am
- Forum: Main Forum
- Topic: ScanX Imaging software
- Replies: 13
- Views: 22991
Re: ScanX Imaging software
I think the solutions is pretty simple. Migrate to Apteryx. They can convert the ES images, you can use their Scanx Twain and just brigde to OD.
- Sun Aug 23, 2015 6:43 am
- Forum: Main Forum
- Topic: Pediatric Startup w/ iMac's
- Replies: 9
- Views: 16885
Re: Pediatric Startup w/ iMac's
This is been a long debated topic for many years. For as long as I've doing IT, I know many business owners love the look and feel of Apple PCs as well as the dependability and security that MacOS provides. That being said, it all comes down to Total Cost of Ownership (TCO) Equipping an office with...
- Sat Aug 22, 2015 1:05 pm
- Forum: Main Forum
- Topic: Pediatric Startup w/ iMac's
- Replies: 9
- Views: 16885
Re: Pediatric Startup w/ iMac's
This is been a long debated topic for many years. For as long as I've doing IT, I know many business owners love the look and feel of Apple PCs as well as the dependability and security that MacOS provides. That being said, it all comes down to Total Cost of Ownership (TCO) Equipping an office with ...
- Fri Apr 17, 2015 8:41 pm
- Forum: Main Forum
- Topic: Invalid Signature on Chart
- Replies: 10
- Views: 11143
Re: Invalid Signature on Chart
Maybe this can be addressed using Automation. If there was a way to automate a warning if this situation arrises it will be helpful.
- Fri Apr 17, 2015 8:34 pm
- Forum: Main Forum
- Topic: Assignment of Benefits Confusion
- Replies: 9
- Views: 17260
Re: Assignment of Benefits Confusion
.... and in the meantime make sure to keep "Assignment of Benefits (Pay Dentist)" just in case
- Fri Apr 17, 2015 8:11 pm
- Forum: Main Forum
- Topic: What Dexis software do I need to work with OD?
- Replies: 5
- Views: 10370
Re: What Dexis software do I need to work with OD?
The keyword here is " Start-up Practice". In my opinion you should look into the other options that are much more economical than Dexis , and possible , just as good. The Uniray sensor is the same size as the Dexis (1.5), thinner and it come with a better warranty. For Pedo, you will need a size 1 n...
- Thu Mar 05, 2015 6:22 pm
- Forum: Main Forum
- Topic: DentalXchange question
- Replies: 18
- Views: 34386
Re: DentalXchange question
In Puerto Rico, this feature has been working for a few years already. OD is now semi-automatic down there ,and , works like the documentation says. The clearing house name is Inmediata. They are local in the island. So my question is, why is this such a big shore here in the States ? I called Claim...
- Thu Feb 19, 2015 5:29 pm
- Forum: Main Forum
- Topic: Insurance Payment Rentention
- Replies: 2
- Views: 3875
Re: Insurance Payment Rentention
Maybe the accounting tool in the Manage module can be used for this. Create a retained income for all the different carriers
- Wed Feb 18, 2015 6:10 pm
- Forum: Main Forum
- Topic: Insurance Payment Rentention
- Replies: 2
- Views: 3875
Insurance Payment Rentention
In Puerto Rico, there is a retention for every check that is sent to the doctors in the EoBs , and sent to the tax man ( I assume ). In OD, there isn't a field where these retained amounts can be entered when reconciling a check. Is there any other way that these retained amounts can be enter so a r...
- Wed Feb 18, 2015 4:21 am
- Forum: Main Forum
- Topic: claim status
- Replies: 4
- Views: 5457
Re: claim status
This office has its work cut out. This is like the office managers who print every e-mail just to CYA!
- Sat Jan 03, 2015 6:29 pm
- Forum: Main Forum
- Topic: Missed and cancelled appointment codes
- Replies: 4
- Views: 5633
Re: Missed and cancelled appointment codes
I guess that they would have to add the additional Action to the Automation process for Complete Procedure Trigger. Feature request
- Mon Sep 01, 2014 2:27 pm
- Forum: Main Forum
- Topic: Schick 33 sensors
- Replies: 7
- Views: 12378
Re: Schick 33 sensors
I have the Schick 33 elite and use the Patterson imaging software. Image quality is almost as good as it gets, the filters they use are incredible. Bad news is patterson imaging crashes at least once per day on a workstation requiring a reboot. Tech support will blame everything but their software,...
- Sat Aug 30, 2014 7:56 am
- Forum: Main Forum
- Topic: Open Dental is getting social
- Replies: 9
- Views: 10366
Re: Open Dental is getting social
Might as well, you should start Twittering
- Sat Aug 30, 2014 7:49 am
- Forum: Main Forum
- Topic: EHR Consultants
- Replies: 1
- Views: 2994
- Tue May 27, 2014 6:54 pm
- Forum: Main Forum
- Topic: migrating from R4
- Replies: 2
- Views: 4593
Re: migrating from R4
Never heard of it in America but after looking at some pictures of it on the Internet. It looks like a lighter version of Carestream Practiceworks or Softdent. I am sure that if you download a trial version of OD, you maybe able to use the Kodak (Trophy bridge) and modify the path to the executable ...
- Fri May 16, 2014 7:45 am
- Forum: Main Forum
- Topic: Appointments disappearing
- Replies: 4
- Views: 5300
Re: Appointments disappearing
How about creating a Recall type that says 5 Months Reminder and make the interval 5 Months instead ?
- Thu May 15, 2014 4:13 am
- Forum: Main Forum
- Topic: Saving EOP
- Replies: 18
- Views: 19471
Re: Saving EOP
Ducklink Screen Capture works good and also free. It even lets you scroll the whole window just in case the content is really long.
- Thu May 15, 2014 4:00 am
- Forum: Main Forum
- Topic: Reminder after making appointments SIX MONTHS in future
- Replies: 8
- Views: 7782
Re: Reminder after making appointments SIX MONTHS in future
We have a Note column in the Appointment module for this purpose. If we need to be reminded in the future for an even , such as the above , we would write a reminder in the Note column and we get reminded for things to do on that day. I hope this helps
- Mon Mar 24, 2014 8:53 pm
- Forum: Advanced Topics
- Topic: Panda Perio
- Replies: 12
- Views: 21869
Re: Panda Perio
jsalmon how did it go with Panda Perio ?
- Mon Mar 24, 2014 8:49 pm
- Forum: Main Forum
- Topic: DEXCAM3 with Open Dental
- Replies: 10
- Views: 18235
Re: DEXCAM3 with Open Dental
Or go with Apteryx
- Mon Mar 24, 2014 8:44 pm
- Forum: Main Forum
- Topic: Strange behavior Dexis & OD & Outlook in Win8
- Replies: 10
- Views: 9791
Re: Strange behavior Dexis & OD & Outlook in Win8
Well Dexis 10 is the first attempt to go SQL. Version 8 still filed based. Version 10 has an IPAD application and plays nicer with Windows 8 and I am sure that are planing Macos compatibility. I also tested the USB connectivity via Remote Desktop Services and it works flawlessly. Over all this versi...
- Thu Mar 13, 2014 8:41 pm
- Forum: Main Forum
- Topic: Strange behavior Dexis & OD & Outlook in Win8
- Replies: 10
- Views: 9791
Re: Strange behavior Dexis & OD & Outlook in Win8
Next time, run Task Manager. Kill the running Outlook.exe process
- Mon Mar 03, 2014 7:18 pm
- Forum: Main Forum
- Topic: data base
- Replies: 1
- Views: 2949
Re: data base
You answer is here: http://www.opendental.com/manual/clinics.html. You can use a cloud-based solutions but you need to know its implications and a good IT guy. There are different solutions out there such as Citrix and Windows Terminal Services
- Mon Mar 03, 2014 7:12 pm
- Forum: Main Forum
- Topic: Web Forms - what to do after patient hits submit
- Replies: 2
- Views: 3533
Re: Web Forms - what to do after patient hits submit
When the forms are submitted they go to a secure site. You can read more about here: http://www.opendental.com/manual/webforms.html.
- Wed Feb 12, 2014 6:20 pm
- Forum: Advanced Topics
- Topic: Panda Perio
- Replies: 12
- Views: 21869
Re: Panda Perio
J , I got the OK from Ann (Panda Perio VP) her email is annes@pandaperio.com. I hope this helps
- Wed Feb 12, 2014 6:06 pm
- Forum: Main Forum
- Topic: Deleted image folder contents
- Replies: 5
- Views: 6598
Re: Deleted image folder contents
check your folder permissions. Take ownership of the folder and make sure you share the folder accordingly. good luck
- Wed Feb 12, 2014 5:46 pm
- Forum: Advanced Topics
- Topic: Panda Perio
- Replies: 12
- Views: 21869
Re: Panda Perio
I think I can accommodate that ... I maybe even be able to get you in touch with them
- Tue Feb 11, 2014 9:08 pm
- Forum: Main Forum
- Topic: XDR for backup purposes
- Replies: 5
- Views: 7134
Re: XDR for backup purposes
... or you can image your hard drive and restore to a VM
- Tue Feb 11, 2014 8:41 pm
- Forum: Advanced Topics
- Topic: Panda Perio
- Replies: 12
- Views: 21869
Panda Perio
Is there a plan to create a link ? Great Perio Charting Program
- Thu Aug 29, 2013 6:01 pm
- Forum: Advanced Topics
- Topic: Exporting Wiki Pages
- Replies: 3
- Views: 6734
Re: Exporting Wiki Pages
Doctor, Bonilla thank you for the feedback. I will make it part of all my implementations. I was thinking more along the lines of making a WIKI in Spanish and pass it to all doctors in PR and their staff. Cutting and pasting is fine but when you have a few pages to copy and paste it can be time cons...
- Wed Aug 21, 2013 9:16 pm
- Forum: Advanced Topics
- Topic: Exporting Wiki Pages
- Replies: 3
- Views: 6734
Exporting Wiki Pages
Are there any plans of being able to export Wiki Pages ? It would be nice to be able to import and export Wiki Pages and share them.
- Mon Aug 19, 2013 10:21 pm
- Forum: Main Forum
- Topic: Windows Server 2008R2 Backup Question
- Replies: 3
- Views: 4978
Re: Windows Server 2008R2 Backup Question
I guess you can always back up to a virtual disk. Ask your IT guy about Windows 2008 P2V migration. This will allow you to backup an entire systems to a virtual hard drive and then restore it to a virtual machine in your home server. You can keep multiple copies. That way you can always restore back...
- Mon Aug 19, 2013 10:03 pm
- Forum: Main Forum
- Topic: DirectX 11 & Video Card
- Replies: 18
- Views: 24806
Re: DirectX 11 & Video Card
I've seen this issue quite a few times and I end up using OpenGL and use Hardware acceleration. Select one of the option and the 3D chart works like a charm. I suspect that if you don't have enough dedicated Video RAM you will see this issue
- Mon Aug 19, 2013 9:53 pm
- Forum: Main Forum
- Topic: Problem areas
- Replies: 2
- Views: 3894
Re: Problem areas
I think the biggest issue OD has is that you don't have to pay thousand of dollars to obtain quality software. Another issue I see is that a lot of doctors feel intimidated by technology and since OD has a lot to offer in terms of integration with the web and converting a practice into a paperless o...
- Mon Aug 19, 2013 9:04 pm
- Forum: Main Forum
- Topic: New for Open Dental
- Replies: 2
- Views: 3722
Re: New for Open Dental
Larisa, Open Dental is quite capable of managing your entire office an then some. It is a complete practice management system that has been created from scratch for dentists of all kind (well almost) . It's feature rich and it continues to improve with every version. I can confidently tell you that ...
- Mon Aug 19, 2013 8:24 pm
- Forum: Main Forum
- Topic: Conversion issues, should I start from scratch ?
- Replies: 3
- Views: 5614
Re: Conversion issues, should I start from scratch ?
I think you've already answered your own question. Here are three things I think you've heard of before in IT: KISS (Keep it simple stupid) If in doubt throw it out Garbage in Garbage out Keep the old system. Learn OD and start from scratch. That way you will have a clean system PD: By the way, OD d...
- Wed Aug 14, 2013 8:04 pm
- Forum: Main Forum
- Topic: Recall
- Replies: 2
- Views: 3583
Re: RECALL
You can run a quick OD backup before you do your recalls from within the Manage module that doesn't include the OD Images - so it goes faster- and then run your process. If you run out of ink of something, just restore your database and do it all over again. Of course, make sure you have plenty of I...
- Thu Aug 01, 2013 7:38 am
- Forum: Main Forum
- Topic: Unhandled exception error
- Replies: 5
- Views: 8666
Re: Unhandled exception error
Sounds like .net framework. If this is machine specific, try re-installing the .net framework. Use the .net framework cleanup utility available from MS downloads page. Enable .netframwork 3.5 install 4.0 and give it a try. Keep us posted.
- Wed Jul 31, 2013 9:47 pm
- Forum: Main Forum
- Topic: RAID 0 or 1
- Replies: 8
- Views: 10564
Re: RAID 0 or 1
That is because RAID 1 is supposed to run even if you have one disk. You little box should have a way to connect to a monitor. Pay attention to your BIOS. It should have a utility which will allow you to get in to your RAID controller and do some RAID management. From there you can see how your RAID...
- Wed Jul 31, 2013 9:38 pm
- Forum: Advanced Topics
- Topic: virtualbox question
- Replies: 23
- Views: 30376
Re: virtualbox question
Why don't you guys just install Cobian Backup in your VM ? Cobian has all the tools you need to stop and start the database. You can automate the whole process :) In regards to VM disaster recovery plan. Just stop the machine. Copy the files of your VM to an external drive. If the VM gets corrupted ...
- Wed Jul 31, 2013 9:20 pm
- Forum: Main Forum
- Topic: Unhandled exception error
- Replies: 5
- Views: 8666
Re: Unhandled exception error
Stop the database manually (Windows Services) Rename your database to something like OpenDentalBK and OpendentImagesBK. Copy and paste the Opendental and OpendentImages folders from your latest backup to their default location ( or wherever you installed them) and start the data base again. Give tha...
- Wed Jul 31, 2013 8:25 pm
- Forum: Main Forum
- Topic: One insurance plan with different fees
- Replies: 5
- Views: 5414
Re: One insurance plan with different fees
Yes indeed, haven't thought of that. But I think the initial post is in regards to different providers getting paid the specialist PPO. I guess that defining the insurance as PPO percentage will do the trick. When sending the claim one have to make sure that you send the correct billing and treating...
- Wed Jul 31, 2013 6:39 pm
- Forum: Main Forum
- Topic: One insurance plan with different fees
- Replies: 5
- Views: 5414
Re: One insurance plan with different fees
Something that comes to mind is setting up a different database for each provider, each database can have a different set of fee schedules.
- Fri Jul 26, 2013 11:48 pm
- Forum: Main Forum
- Topic: Unlimited custom reports in OD with Python
- Replies: 7
- Views: 9166
Re: Unlimited custom reports in OD with Python
Gr8 post. It believe it belongs in the Advanced Topic Section though! Tested and it worked fine. I setup an Environment Variable path in Windows for Python. Created a folder in my Desktop and named it Daily-Sheet (it can be whatever you want). That way is easy to find the text (or csv) file and exec...
- Fri Jul 26, 2013 11:20 pm
- Forum: Main Forum
- Topic: RAID 0 or 1
- Replies: 8
- Views: 10564
Re: RAID 0 or 1
Why not RAID 10 or RAID 5 ? You can use the Dell Manager Utility to send you messages when one of of the Hard Drives fails. Get SAS 15K hot swappable HD if you can afford it
- Wed Jul 24, 2013 10:47 pm
- Forum: Main Forum
- Topic: printer problems
- Replies: 12
- Views: 10370
Re: printer problems
Is this machine specific? That looks like a .net framework error. If your problem is computer specific then I would suggest removing it and re-installing it. Use the .net framework tool cleanup. It will make your life a lot easier.
- Tue Jul 23, 2013 9:34 pm
- Forum: Main Forum
- Topic: Using OD in European Union
- Replies: 2
- Views: 3386
Re: Using OD in European Union
If you are a developer you should understand the freedom and limitation of Open Source software
- Tue Jul 23, 2013 9:10 pm
- Forum: Main Forum
- Topic: ScanX Advice Needed
- Replies: 6
- Views: 10909
Re: ScanX Advice Needed
All hopes are not completely lost. You may be able to use VixWinBase41 bridge. Here is the link my friend. Good luck
http://www.opendental.com/manual/bridge ... ase41.html
http://www.opendental.com/manual/bridge ... ase41.html
- Mon Jul 15, 2013 9:29 pm
- Forum: Main Forum
- Topic: Patient check-in
- Replies: 5
- Views: 6305
Re: Patient check-in
Create nice looking sheets, Create a nice looking web site. Upload sheet to the OD web server. Copy links to your site. Can be used with IPAD, Windows Tablets and even SmartPhones. Create an email template for new patient in OD and add the link to your forms in your site. That way, if they don't fil...
- Mon Jul 15, 2013 12:01 pm
- Forum: Main Forum
- Topic: iPad App
- Replies: 4
- Views: 7575
Re: iPad App
Why reinvent the wheel ? Just use a Windows Tablet and install OD
- Fri Jul 05, 2013 8:13 am
- Forum: Advanced Topics
- Topic: Customizing RX form for two different Providers
- Replies: 1
- Views: 4543
Customizing RX form for two different Providers
Scenario: Office has two providers with different Licensing information. Office wants to create a custom sheet so that when printing RX it prints the correct info based on selected Provider when printing the RX. Problem: When customizing the internal RX sheet, the Output Text feilds for National Pro...
- Fri Jul 05, 2013 7:09 am
- Forum: Main Forum
- Topic: Automate OD backups via VPN to home NAS
- Replies: 6
- Views: 6791
Re: Automate OD backups via VPN to home NAS
I wouldn't use this as a long term solution. You maybe better off using an SFTP server to transfer or upload files. You can try Filezilla FTP server for this purpose. In none technical terms, a VPN connection adds overhead to your data transmission because it has to encrypt the connection as well as...
- Tue Jun 18, 2013 8:01 pm
- Forum: Main Forum
- Topic: Switching from ATT to Comcast VoIP Phoneline
- Replies: 2
- Views: 5873
Re: Switching from ATT to Comcast VoIP Phoneline
Although this is not a VOIP Forum I am going to shed some light on the subject. Comcast VOIP is not a full VOIP implementation sort of speak. They will bring a router; called a VOIP Gateway; (similar to your Internet router) that will covert VOIP signal back to analogue lines so you can hook it up t...
- Thu May 23, 2013 8:13 pm
- Forum: Main Forum
- Topic: Organizing Patient Notes
- Replies: 5
- Views: 7122
Re: Organizing Patient Notes
1 > Click Setup > Patient Field Definitions 2 > Add (Factoids or whatever name you want) and click close 3> Click Setup > Display Fields > DoubleClick "ChartPatientInformation" 4 > Select "Patient Information" from the right pane and add it the Field Showing pane on the left (use directional arrows ...
- Thu May 23, 2013 7:37 pm
- Forum: Main Forum
- Topic: Wiki
- Replies: 10
- Views: 16357
Re: Wiki
The trial version is 12.4.45. You need version 13.1
- Sat May 11, 2013 7:42 pm
- Forum: Main Forum
- Topic: Web Forms
- Replies: 13
- Views: 13331
Re: Web Forms
Is there a way to automatically have OD do the following ? After the initial registration, on return visits, OD warns the patients when a form needs to be updated, and will automatically present a new fill out form. That way the staff doesn't have to review past forms and prepare new ones to be sign...
- Tue May 07, 2013 12:12 pm
- Forum: Main Forum
- Topic: Appointment Search Button
- Replies: 1
- Views: 2765
Appointment Search Button
Make an appointmet, add procedure. Appointment goes to Pinbard. Click on on the Search button but no results show up in the "Search For Opening" fields. Any ideas how to fix it ?
- Wed Apr 24, 2013 6:39 pm
- Forum: Advanced Topics
- Topic: Problem with Dexis Program Link & Win 7
- Replies: 20
- Views: 32261
Re: Problem with Dexis Program Link & Win 7
Dexis 10 now uses a SQL database. It also integrates 3D scanners from i-CAT, Gendex, Instrumentarium, and Soredex, allowing users to manage patient data and 3D images directly from within the Dexis application.
- Wed Apr 24, 2013 6:28 pm
- Forum: Advanced Topics
- Topic: Automated recall System
- Replies: 8
- Views: 15974
Re: Automated recall System
Take a look at AppointMaster. They work fine with Open Dental
- Sat Apr 20, 2013 6:39 pm
- Forum: Main Forum
- Topic: Treatment Presentation / Patient Education Systems
- Replies: 14
- Views: 23791
Re: Treatment Presentation / Patient Education Systems
In my humble opinion, I think that although OD is an excellent DPMS, It was not designed with PED in mind. I also agree that nothing beats the personal touch. I think that an office that sets the tone from the beginning, it is planning a seed in the patient's mind for better oral health care. Now th...
- Fri Apr 12, 2013 10:38 pm
- Forum: Main Forum
- Topic: 12.4.54 takes so long to load up
- Replies: 19
- Views: 18935
Re: 12.4.54 takes so long to load up
What is the Windows event viewer saying ? Are there any errors that might indicate "Application Hanging " ? Also something in regards to switches and routers. The fact that they running fast does not mean that they aren't faulty. You said that it was after the upgrade. Is there a way you can install...
- Fri Apr 12, 2013 9:39 pm
- Forum: Main Forum
- Topic: Eaglesoft Integration Questions - XDR, Sopro, ICON
- Replies: 4
- Views: 7752
Re: Eaglesoft Integration Questions - XDR, Sopro, ICON
Maybe this is a good time for you guys to upgrade from Eaglesoft to Open Dental . You might be able to use the Image module in OD and use the twain driver from XDR to take X-ray. Eaglesoft Image module is not cheap ! Once in OD I am sure Justin can figure a way to make work
- Fri Apr 12, 2013 9:21 pm
- Forum: Advanced Topics
- Topic: Problem with Dexis Program Link & Win 7
- Replies: 20
- Views: 32261
Re: Problem with Dexis Program Link & Win 7
You are probably better off using version 10 which uses SQL database instead. Is this problem happening in one computer or the whole networks ? Can you try running in Safe Mode with Networking ? There's probably a process stopping from working as it should. What is the Windows Even Viewer saying ?
- Thu Apr 11, 2013 5:51 am
- Forum: Main Forum
- Topic: 12.4.54 takes so long to load up
- Replies: 19
- Views: 18935
Re: 12.4.54 takes so long to load up
How old is your network switch ? Do you have a spare switch you can test ? Sometime those suckers are traitors ?
- Wed Apr 10, 2013 9:22 pm
- Forum: Main Forum
- Topic: 12.4.54 takes so long to load up
- Replies: 19
- Views: 18935
Re: 12.4.54 takes so long to load up
You said your pcs are new. I assume that you are using Windows 7 Pro ( I hope :D ) and what about your server ? What OS are your running ? I found out that Dentrix G5 recommends turning off IPV6 and the Link Layer Topology Protocol in your network adapter. The Link Layer Topology is very chatty and ...
- Wed Feb 13, 2013 9:57 pm
- Forum: Advanced Topics
- Topic: MySQL
- Replies: 8
- Views: 13705
Re: MySQL
Hey Jordan, have you looked into the Amazon EC2 services? That is essentially a server on the cloud. I have a Micro Instanace running 24/7 and pay about $9 a month. I use it as a backup to my remote support systems. Of course to run OD, a bigger instant is needed. More RAM and storage etc. The quest...
- Mon Feb 04, 2013 7:16 pm
- Forum: Main Forum
- Topic: Free SMS Texting with Google Voice in OD
- Replies: 31
- Views: 49518
Re: Free SMS Texting with Google Voice in OD
Interesting, how does Gmail know what user and name and password to use for your account ?
- Mon Feb 04, 2013 6:20 pm
- Forum: Advanced Topics
- Topic: Problems sending email
- Replies: 2
- Views: 5483
Re: Problems sending email
Build 12.3.31.0. I run an update and saw a new build 12.3.37. I am going to run it to see if it problem gets fixed
- Fri Feb 01, 2013 7:18 pm
- Forum: Advanced Topics
- Topic: Problems sending email
- Replies: 2
- Views: 5483
Problems sending email
Doctor created new Gmail account and configured OD with the credential as per OD instructions. Used port 465 and SSL. When sending an email from OD. We get "failed sending mail". I also tried using no SSL and port 25 and of course same problems. I was able to use the credential by going straight to ...
- Mon Dec 03, 2012 5:33 pm
- Forum: Main Forum
- Topic: UB04 Background Image
- Replies: 2
- Views: 3420
Re: UB04 Background Image
Yep, that will do it. I don't why the manual doesn't say like that. Thanks for the follow up.
- Mon Dec 03, 2012 10:24 am
- Forum: Main Forum
- Topic: UB04 Background Image
- Replies: 2
- Views: 3420
UB04 Background Image
I want to add a background image to the UB04 form. I downloaded the image from Open Dental. When I goto the Claimform setup window, I double click the UB04 form and I see that is the first item but it says that the image is missing. I placed it as indicated in the manual but still can't see it. What...
- Mon Nov 12, 2012 8:16 pm
- Forum: Main Forum
- Topic: Need Networking HELP..
- Replies: 35
- Views: 53797
Re: Need Networking HELP..
Dell server T110. Dual core 4GB RAM 1TB RAID 1. Windows 2008 R2. Trendnet 24 port switch. Lenovo All In One Workstations all running Win7 Pro. Never had issues. You mentioned at first that you used to have a wireless network. Make sure you disable the wireless interface. Disable UAC in Windows 7 sta...
- Sat Sep 29, 2012 9:18 am
- Forum: Main Forum
- Topic: Scan X-Ray directly to OD?
- Replies: 4
- Views: 7409
Re: Scan X-Ray directly to OD?
Possible answer to your question:
Apteryx ScanX Twain Driver (Instructions > http://www.apteryx.com/uploads/scanx-tw ... rguide.pdf)
You should be able to use the Imaging module and choose the Apteryx twain driver as a scanner.
If you do use it, please keep me posted
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Apteryx ScanX Twain Driver (Instructions > http://www.apteryx.com/uploads/scanx-tw ... rguide.pdf)
You should be able to use the Imaging module and choose the Apteryx twain driver as a scanner.
If you do use it, please keep me posted
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- Tue Aug 21, 2012 8:06 pm
- Forum: Advanced Topics
- Topic: Fee Schedule MYSQL Table
- Replies: 2
- Views: 5437
Fee Schedule MYSQL Table
A doctor has my same fee schedules. I would like to copy the fee without having to export and import each and every schedule.
Question? What file can I copy inside his database to import into mine ?
Question? What file can I copy inside his database to import into mine ?
- Mon Aug 20, 2012 4:33 pm
- Forum: Main Forum
- Topic: Email letter to referral dentist
- Replies: 4
- Views: 8784
Re: Email letter to referral dentist
You can either start one from scratch or use the internal Referral Slip included with OD. If you use the sample Referral slip, you will have a pretty good understanding of what kind of information the fields contain and look like. After copying the internal Referral slip, you may add a signature fie...
- Sun Aug 19, 2012 7:57 am
- Forum: Main Forum
- Topic: Fee Schedule Types
- Replies: 2
- Views: 3216
Fee Schedule Types
How do I change a Fee Schedule type after it has been created ? To go from Standard to Copay let's say
- Sun Jul 29, 2012 6:50 am
- Forum: Main Forum
- Topic: Inquiries on insurance
- Replies: 6
- Views: 6427
Re: Inquiries on insurance
I have a quick question about this subject. If the insurance does not cover a particular procedure. Can the office charge the regular office fee instead? Is the doctor still obligated to contracted fee ? I wander how this is being handled by other dentists
- Tue Jul 24, 2012 9:42 am
- Forum: Main Forum
- Topic: Vixwin bridge
- Replies: 36
- Views: 1996317
Re: Vixwin bridge
bfinch383: Partitioning a hard drive, is the technical term used to discribe the process of splitting a a single hard drive into several pieces. Typically, you partition a hard drive into two pieces so you can use one partition for your OS installation and one for your data. I like doing this becaus...
- Mon Jul 23, 2012 4:13 pm
- Forum: Main Forum
- Topic: Vixwin bridge
- Replies: 36
- Views: 1996317
Re: Vixwin bridge
bfinch383: I've used Cobian Backup with a good degree of success. For offices with a budge, this program along with a couple of External USB hard drives can help them save both, data and money. Cobian Backup is FREE. Of course, your disaster recovery plan should include an outside backup solution st...
- Fri Jul 20, 2012 1:26 am
- Forum: Main Forum
- Topic: Open Dental Cluster (dual servers)!
- Replies: 22
- Views: 34167
Re: Open Dental Cluster (dual servers)!
Microsoft Hyper V 2008 R2 includes live migration, fail-over clustering and shared cluster volume for free. You can download a copy of Hyper-V hypervisor from the Microsoft web site and install it bear metal if you prefer. Of course, you must have the right hardware and network infrastructure to sup...
- Thu Jul 19, 2012 10:57 pm
- Forum: Main Forum
- Topic: Vixwin bridge
- Replies: 36
- Views: 1996317
Re: Vixwin bridge
Jordan, I've had this scenario happened to me before. It has nothing to do with OD. It has to do with Permission at the share level in VixWin. When you configure Vixwin in bridge mode. It creates two files. One called Unassigned and the other called VxImages. If for some reason when they configured ...
- Thu Jul 19, 2012 8:43 pm
- Forum: Advanced Topics
- Topic: The NEW Metro Interface
- Replies: 13
- Views: 20975
The NEW Metro Interface
I installed OD in Windows 8 Release Preview. I got this weird feeling that for some reason this is going to be a Windows Vista part two series. Although, the installation process was pretty much the same. The Tile -as called by Microsoft" showed with a very tiny icon of OD in the Start screen. When ...
- Thu Jul 19, 2012 8:00 pm
- Forum: Advanced Topics
- Topic: Active Directory Integration
- Replies: 3
- Views: 7121
Re: Active Directory Integration
I see your point. The feature you are talking about is part of MS Windows 7. http://windows.microsoft.com/en-us/windows7/Switch-users-without-logging-off I guess that I am looking at it from a system administrator point of view. For offices without an IT tech it maybe hard to achieve since they woul...
- Thu Jul 19, 2012 7:40 pm
- Forum: Main Forum
- Topic: Multiple Locations
- Replies: 10
- Views: 21379
Re: Multiple Locations
The Easy Print feature in 2008 R2 can be buggy sometimes. I found out that still have to map drivers and printer like in the old days. By far the best solution is to use TSPrint from Terminal Works. It will save you a lot of frustration and time
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Sharing is caring !
- Thu Jul 19, 2012 7:32 pm
- Forum: Main Forum
- Topic: Text Messages via CallFire
- Replies: 30
- Views: 34524
Re: Text Messages via CallFire
I have used AppointMaster. http://www.appointmaster.com. It works with OD. All the things you said plus they can also customize a page with your logo so patients can request an appointment online at any time right from your web site. The online appointment can be customized according to provider's a...
- Thu Jul 19, 2012 7:05 pm
- Forum: Main Forum
- Topic: Dental Intraoral Camera - Capture Button Installer OUTDATED
- Replies: 26
- Views: 39355
Re: A great E-Bay Camera
How do you get the freeze and capture button to work inside Dexis and Vixwin ? So far the only way I can make it work is using their cheap software.
If you are bridging to an Imaging software and can make it work with the ones you mentioned, there is no need to use OD Imaging
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If you are bridging to an Imaging software and can make it work with the ones you mentioned, there is no need to use OD Imaging
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- Mon Jun 18, 2012 10:10 pm
- Forum: Advanced Topics
- Topic: Active Directory Integration
- Replies: 3
- Views: 7121
Active Directory Integration
Is there a way to create users in MS Windows ADS users and computers and synch them or create OD users ? That would be a nice feature to simplify management and security.
- Mon Jun 18, 2012 10:00 pm
- Forum: Main Forum
- Topic: Inputting Insurance Fee Schedules
- Replies: 10
- Views: 9872
Re: Inputting Insurance Fee Schedules
What does the "10 Key" entry mean ?
- Fri Jun 08, 2012 8:26 pm
- Forum: Advanced Topics
- Topic: Web version progress
- Replies: 22
- Views: 36089
Re: Web version progress
How is the progress on this project? Are you close to beta release ?
- Fri Jun 08, 2012 8:19 pm
- Forum: Advanced Topics
- Topic: Thin Client from remote server location for 3 offices
- Replies: 7
- Views: 13185
Re: Thin Client from remote server location for 3 offices
Yes indeed, either a Citrix or Terminal Server are the best option. Microsoft RRAS has some VPN capabilites as well. Jordan, question. I used Dental Vision once. I remember seeing a logon screen with a list of offices where you could pick one. Is there a feature like that in OD? I was also able to m...
- Fri Jun 08, 2012 7:45 pm
- Forum: Main Forum
- Topic: Ortho treatment payment
- Replies: 4
- Views: 5731
Ortho treatment payment
Discritption: Insurance plan covers half of ortho treatment. Insurance send partial payments every months.
Question: How to enter monthly payments so it discounts it of the principal owed by the insurance coverage and show remaining balance ?
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Question: How to enter monthly payments so it discounts it of the principal owed by the insurance coverage and show remaining balance ?
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- Mon May 14, 2012 11:52 am
- Forum: Main Forum
- Topic: Online appointment booking
- Replies: 1
- Views: 3019
Re: Online appointment booking
I use Appointmaster. They have the feature you are looking for
Cheers!
Cheers!
- Fri May 04, 2012 5:58 pm
- Forum: Main Forum
- Topic: Progress Notes of a patient shows other patients info
- Replies: 5
- Views: 5235
Re: Progress Notes of a patient shows other patients info
Jordan, good catch. Now that you have a good mental picture :D . The answer to your question is yes. This was a data migration. The version is 12.1.14 . No this is USA. No there is no 3rd party. Lastly, is there something that can be done to verify that this doesn't happen again ? Thanks for your ob...
- Wed May 02, 2012 8:51 pm
- Forum: Main Forum
- Topic: Progress Notes of a patient shows other patients info
- Replies: 5
- Views: 5235
Re: Progress Notes of a patient shows other patients info
The latter sounds more like it. I checked to see if there were any additional family member but he is all by himself.
- Wed May 02, 2012 2:49 pm
- Forum: Main Forum
- Topic: Progress Notes of a patient shows other patients info
- Replies: 5
- Views: 5235
Progress Notes of a patient shows other patients info
Problem: Progress note in the Chart module of a patient show the progress note of other patients. See picture below: I run an Audit trail and I also noticed that from any workstation on the network the same patient was selected: See picture below: I also noticed that the Patient Account Comlog have ...
- Thu Apr 19, 2012 3:54 pm
- Forum: Main Forum
- Topic: Crap! Server Motherboard(?) Crashed and Burned
- Replies: 10
- Views: 10371
Re: Crap! Server Motherboard(?) Crashed and Burned
I don't know about Cliniview but certain proprietary dental software get tied to the NIC of the computer (which nowadays is part of the motherboard). XDR is one of them. You can clone it all you want and put it into an identical computer, it still won't play nice. When you call in to reactivate, yo...
- Wed Apr 18, 2012 2:39 pm
- Forum: Main Forum
- Topic: Crap! Server Motherboard(?) Crashed and Burned
- Replies: 10
- Views: 10371
Re: Crap! Server Motherboard(?) Crashed and Burned
Buy an identical spare computer at Ebay, clone your existing sata disk and and dump it into the hard drive of the spare computer. that way if they computer dies again just restore the data and dump it in the correct path into the spare PC :D By doing this all your settings and applications will be b...
- Thu Apr 12, 2012 4:49 pm
- Forum: Main Forum
- Topic: Automatically selecting OD Host
- Replies: 1
- Views: 2675
Automatically selecting OD Host
I though I had seen an article that demonstrated how to configure the OD shortcut on the workstations to select the correct OD host? If so, can we also specify the correct database?
I've been thinking about creating a script to automatically install OD
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I've been thinking about creating a script to automatically install OD
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- Wed Apr 11, 2012 8:50 am
- Forum: Main Forum
- Topic: use Synology NAS to host open dental database as spare
- Replies: 11
- Views: 18752
Re: use Synology NAS to host open dental database as spare
The ISCSI protocol is used by most professinal storage company an it is slowly replacing expesive Fiber Channel technology. I had no network degradation in my test environment . I used a separte VLAN in between the NAS and the Windows ISCSI intiator.That way I know for sure that the only devices com...
- Wed Apr 04, 2012 8:50 pm
- Forum: Main Forum
- Topic: QuickBooks Integration Version 12.1
- Replies: 11
- Views: 21512
Re: QuickBooks Integration Version 12.1
.. umm I think you can still install QB in the front desk computer. You said you have 3 concurrent user, which means you can have installed in 4 machines but only 3 can access the data at the same time. You probably also have the Pro Version if you have Payroll. If you don't feel like installating i...
- Wed Apr 04, 2012 8:22 pm
- Forum: Main Forum
- Topic: use Synology NAS to host open dental database as spare
- Replies: 11
- Views: 18752
Re: use Synology NAS to host open dental database as spare
Update: I tested the QNAP TS-439 Pro II+ Turbo NAS. Worked like a charm. Installed four 2TB Seagate Constallation SATA drive ( in a RAID 5 array) I used the ISCSI intiator in Windows 7, created a ISCSI target, added a 1 TB LUN and then mounted the LUN (Volume) locally to the Windws 7 machine and gav...
- Wed Apr 04, 2012 7:09 pm
- Forum: Main Forum
- Topic: Shutdown All Opendental
- Replies: 10
- Views: 9658
Re: Shutdown All Opendental
What version of Windows are you using? Take advantage of VSS to make sure your backup all files. You can use Cobian Backups and enable VSS. In regards to the HIPAA issue, it looks like all your problems can be solve by adding a local policy to each computer and program it to go on screen saver and t...
- Wed Apr 04, 2012 6:30 pm
- Forum: Main Forum
- Topic: Customizing OD before final conversion
- Replies: 3
- Views: 4004
Re: Customizing OD before final conversion
Wondering then if it is possible to create a model DB and start from there instead of a blank one
- Thu Mar 29, 2012 4:58 pm
- Forum: Main Forum
- Topic: Customizing OD before final conversion
- Replies: 3
- Views: 4004
Customizing OD before final conversion
Is it possible to customize OD before performing a final conversion and keep the changes already made in the trial conversion ? Doctor has bought the OD license and has paid for the conversion. He wanted to enter all the details before going live. Things such default notes, labs, prescriptions and t...
- Wed Mar 28, 2012 4:15 pm
- Forum: Main Forum
- Topic: Same patient database, different location
- Replies: 8
- Views: 7608
Re: Same patient database, different location
Sounds like you are better off using remote terminal type server. Take a look at XP Unlimitted. You don't need a Win2K8 server to run a terminal server
- Wed Mar 28, 2012 2:13 pm
- Forum: Main Forum
- Topic: use Synology NAS to host open dental database as spare
- Replies: 11
- Views: 18752
Re: use Synology NAS to host open dental database as spare
I am sure that I will make a great backup solutions for your network. As far as being used as a server it depends. The applicance will need a good processor and decent memory. Most entry model NAS devices come with an Atom processor. Take into concideration the I/O subsystem that come with the appli...
- Wed Mar 28, 2012 1:31 pm
- Forum: Main Forum
- Topic: Any experiences with Patterson Imaging
- Replies: 9
- Views: 11223
Re: Any experiences with Patterson Imaging
My experience with Patterson Imaging hasn't been the smothest and the GUI sucks. Make sure that they don't charge you for any additional modules just in case you decide to add an intra-oral camera that is not Eaglesoft integrated. If you end up buying a camera elsewhere, you can potetially use a Twa...
- Mon Mar 26, 2012 9:54 am
- Forum: Main Forum
- Topic: Broken Appointment Fee Configuration
- Replies: 1
- Views: 2725
Broken Appointment Fee Configuration
Discription: Doctor wants to give a warning to patients who break an appointment for the first time. Any other appointment , ther will be a charge. Question: How can OD be configured to forgive the first incident and then apply a broken appointment fee to any additional ones? Any help will be apprec...
- Tue Mar 13, 2012 9:17 pm
- Forum: Advanced Topics
- Topic: rename image files
- Replies: 3
- Views: 6839
Re: rename image files
Before becoming a strong OD supporter. I always wonder why in OD the Images module was called well ... Images. Most DPMS systems call it Document Center or something more like a cabinet file where you can digitally store patient information. Evidently ,what matters most is functionality not the name...
- Mon Mar 12, 2012 9:34 am
- Forum: Advanced Topics
- Topic: Thinking Virtual
- Replies: 4
- Views: 7519
Re: Thinking Virtual
In essence Hyper-V, VMWare, Citrix Xen are the core infrastructure for the Cloud. You can own and operate it you own private Cloud or you can pay to host it. I guess the decision is up to you. If the person knows how to configure one and operate it, it is a plus. To make it available remotely, make ...
- Fri Mar 09, 2012 8:46 pm
- Forum: Advanced Topics
- Topic: Chairside charting with Tablet PC?
- Replies: 9
- Views: 17961
Re: Chairside charting with Tablet PC?
I agree, film can be used. How ease is to to chart with a finger, it will be something that I like to hear feedback from. I think convenience, easy of use, and portability is also something important to consider. Things like ergonamics, other equipment, and technology being used inside the operatori...
- Thu Mar 08, 2012 8:35 pm
- Forum: Advanced Topics
- Topic: Chairside charting with Tablet PC?
- Replies: 9
- Views: 17961
Re: Chairside charting with Tablet PC?
What about touch screen and contamination ?
- Thu Mar 08, 2012 8:27 pm
- Forum: Advanced Topics
- Topic: Web version progress
- Replies: 22
- Views: 36089
Re: Web version progress
I don't think most doctors would like the idea of patients tinkering with schedules. :D The portal part is nice for patients to be able to review payments, procedures and past appointments. A read only copy of the schedule which can be viewed by the patients ;instead the real one -will probably do t...
- Thu Mar 08, 2012 7:44 pm
- Forum: Advanced Topics
- Topic: Thinking Virtual
- Replies: 4
- Views: 7519
Re: Thinking Virtual
I've always lived South but in Florida :D I used to work for large dental group down here and got to experiment a lot with Citrix (Version 4/5 and WinNT/2K/2K3) and Dentrix Enterprise before going solo. In these type of situations (multi-location) remote access is highly desirable. So we used to ren...
- Wed Mar 07, 2012 10:49 pm
- Forum: Main Forum
- Topic: Appointment Search Button Not Working
- Replies: 4
- Views: 4329
Re: Appointment Search Button Not Working
Good Deal. I will keep you posted
- Wed Mar 07, 2012 9:47 pm
- Forum: Main Forum
- Topic: Appointment Search Button Not Working
- Replies: 4
- Views: 4329
Re: Appointment Search Botton Not Working
Yes it does. At first, I though it was the server. I tried the same process in a brand new laptop with plenty of resources but same result.
- Wed Mar 07, 2012 3:14 pm
- Forum: Advanced Topics
- Topic: Thinking Virtual
- Replies: 4
- Views: 7519
Thinking Virtual
There seems to be a lot fuss about using virtualization these days. Yes, there are many benefits of using a machine to host several OSes (they are really just a bunch of files sitting on your machine put in very simplistic terms - and then moving the files from one computer to another for offline da...
- Wed Mar 07, 2012 1:33 pm
- Forum: Main Forum
- Topic: Appointment Search Button Not Working
- Replies: 4
- Views: 4329
Appointment Search Button Not Working
Discription : Search Button in Appointment Module does not display next availble 10 appointments. Process: Select a Patient > Click Make/Find Appointment > Create New Appointmetn > Click OK Appointment goes to Pinboard Click the Search Buttons Outcome : The little green cirlce start to spin Takes a...