Search found 57 matches

by jourdo
Wed Jul 19, 2017 9:48 am
Forum: Main Forum
Topic: Signature question
Replies: 2
Views: 6093

Signature question

Shouldn't the note lock (or at least make it difficult to change) once it has been signed?
by jourdo
Wed Jun 07, 2017 10:57 am
Forum: Main Forum
Topic: Sheets in Chart vs. Images in Images Module - An idea
Replies: 7
Views: 18973

Re: Sheets in Chart vs. Images in Images Module - An idea

I love this idea. I also find it annoying to have to go to different places for the various sheets. Having everything show up in images would make life much more simple.

Great idea.
by jourdo
Mon Feb 27, 2017 6:05 pm
Forum: Main Forum
Topic: Dragon
Replies: 2
Views: 5814

Re: Dragon

I am thinking of taking the plunge and going with the Medical version. Everything that I read says that it is the way to go for what I am looking for. Not thrilled with the price tag though.
by jourdo
Tue Dec 20, 2016 1:32 pm
Forum: Main Forum
Topic: Export progress notes?
Replies: 5
Views: 9757

Re: Export progress notes?

I did not know you could do that. Might just be what I was looking for.

Thank you.
by jourdo
Tue Dec 20, 2016 9:16 am
Forum: Main Forum
Topic: Export progress notes?
Replies: 5
Views: 9757

Export progress notes?

Is there a way to export the progress notes into an editable file? I need to prepare a report for an insurance company and I am trying to remove all the other family member information as well as the financial information from showing up. The only way I can figure this out is to add black block in p...
by jourdo
Thu Jul 14, 2016 10:01 am
Forum: Main Forum
Topic: Open Dental being shut down by virus scanner?
Replies: 3
Views: 7801

Re: Open Dental being shut down by virus scanner?

I set the exclusions last night and came to the office today to have the problem repeat itself. It seems like Avast "forgot" the exclusions that I entered and removed Open Dental again on multiple computers. Shut down the shields for now until I can sit down and go through things again. So frustrati...
by jourdo
Wed Jul 13, 2016 7:49 am
Forum: Main Forum
Topic: Open Dental being shut down by virus scanner?
Replies: 3
Views: 7801

Open Dental being shut down by virus scanner?

I updated to 16.1.32 the other day and since then, my virus scanner does not like Open Dental. It has been removed on multiple computers being detected as a threat. I am creating exclusions to hopefully prevent this problem from recurring. Until I get a chance to do this, I have had to shut down the...
by jourdo
Thu Mar 10, 2016 11:50 am
Forum: Main Forum
Topic: Is there a way to merge or combine existing sheets?
Replies: 1
Views: 3668

Is there a way to merge or combine existing sheets?

I am trying to find a lazy way around this, and I don't think it exists. I want to modify some of my sheets and combine info that is currently on 2 different sheets into 1 (combine my medical and dental history forms into a new sheet). They are both classified as medical history, so I don't see that...
by jourdo
Thu Jan 07, 2016 9:05 am
Forum: Main Forum
Topic: Orthodontic Billing?
Replies: 2
Views: 6817

Orthodontic Billing?

I have been struggling with this in Open Dental (might be the same in other software choices too). I don't know how to efficiently bill out orthodontic services. I tried the payment plan option, and it works great if it is a cash patient, but not so good when we need to create insurance claim forms....
by jourdo
Thu Apr 03, 2014 6:13 pm
Forum: Main Forum
Topic: Sheets Question
Replies: 8
Views: 9096

Re: Sheets Question

Rickliftig wrote:Whats wrong with a re,smoot,raise lesion with irregula broders? See em all the time!

That's a nice simple form - very clear. Is it copyrighted?

best,

Rick
The images? I have no idea. The form? Just my blood, sweat and tears. I can get an export up here if people are interested in it.
by jourdo
Thu Apr 03, 2014 9:38 am
Forum: Main Forum
Topic: Sheets Question
Replies: 8
Views: 9096

Re: Sheets Question

This is what I see on the computer: https://www.dropbox.com/s/c383la0wonfxz7a/sheet_screencap.jpg This is what the PDF creates (same thing as when it prints... only the margins get cut off... different problem all together): https://www.dropbox.com/s/8i8yiiso3vj55p0/sheet_PDF.pdf Hope the links work.
by jourdo
Wed Apr 02, 2014 9:42 am
Forum: Main Forum
Topic: Sheets Question
Replies: 8
Views: 9096

Sheets Question

I have an exam sheet that I wanted to print and send on to a referral. When I printed it, all of the font sizes got changed and ended up cutting some stuff off. The exact same thing happened when I created a PDF. I have it set up for mainly clinic use, but in this case needed to print it off. Is the...
by jourdo
Thu Mar 20, 2014 3:43 pm
Forum: Main Forum
Topic: Web Forms
Replies: 13
Views: 13151

Re: Web Forms

Dumb question: Can web forms contain sheets that use images or are they a text only situation?

EDIT: Nevermind... learned that one by trial and error.
by jourdo
Wed Mar 19, 2014 3:00 pm
Forum: Main Forum
Topic: Print or email Lab Slips - default settings
Replies: 18
Views: 17827

Re: Print or email Lab Slips - default settings

In case we do want to email the lab, can you have the lab's email address filled in automatically when the "email to lab" box is ticked? Otherwise we have to look up the lab's email address, copy and paste it. Thanks! Bump of the thread to ask this exact same question. I've started emailing my slip...
by jourdo
Wed Mar 12, 2014 8:59 am
Forum: Main Forum
Topic: What happens if you want to change a Sheet?
Replies: 5
Views: 6040

Re: What happens if you want to change a Sheet?

What if I want to drop the image completely? What do you mean drop? Are you just talking about removing it from the sheet? That will not affect old forms that patients have filled out. If you're talking about deleting it from your OpenDentImages share then all old and new sheets will not know about...
by jourdo
Wed Mar 12, 2014 7:39 am
Forum: Main Forum
Topic: What happens if you want to change a Sheet?
Replies: 5
Views: 6040

Re: What happens if you want to change a Sheet?

What if I want to drop the image completely? I used them out of convenience, but want to change to a properly formatted sheet without the images. I'm pretty sure I need to make a new sheet all together to avoid damaging the old ones. Is that a correct assumption? If that is the case, what can I do t...
by jourdo
Tue Mar 11, 2014 8:21 pm
Forum: Main Forum
Topic: What happens if you want to change a Sheet?
Replies: 5
Views: 6040

What happens if you want to change a Sheet?

I want to make some changes to some of my sheets, and wondered if that will make any changes to the ones I have already used in patient files. The reason I ask is that I had used an image as a basis for a sheet and then decided to change the image. I basically took one of my existing forms and scann...
by jourdo
Sat Feb 22, 2014 7:25 am
Forum: Main Forum
Topic: Is there a way to archive treatment plans?
Replies: 2
Views: 3927

Is there a way to archive treatment plans?

You know the situation. You recommend different treatment plans and the patient decides to go with option A, B, or C. If the patient decides to go with B, is there a way to keep A & C in their chart somehow, but not have them show up in the active treatment chart? I find the charts get quite clutter...
by jourdo
Sat Nov 16, 2013 9:10 am
Forum: Main Forum
Topic: Dell Tablets
Replies: 1
Views: 2869

Dell Tablets

I was looking at some Dell Venue tablets and wondered if they are Open Dental friendly. It seems like they have the right version of Windows on there, but I want to check ans be sure before ordering up a few.
by jourdo
Wed Oct 30, 2013 10:08 am
Forum: Main Forum
Topic: OpenDental on Microsoft Tablets
Replies: 7
Views: 11776

Re: OpenDental on Microsoft Tablets

I've got it running fine, but I am not a big fan of the window resizing when you rotate the tablet. That is something I think you just have to play with to find the best configuration.
by jourdo
Tue Oct 29, 2013 6:53 pm
Forum: Main Forum
Topic: Can we edit the Patient Info window in the chart module?
Replies: 6
Views: 6051

Re: Can we edit the Patient Info window in the chart module?

Done and done. Sorry about that.
by jourdo
Tue Oct 29, 2013 6:53 pm
Forum: Main Forum
Topic: Automation Question
Replies: 2
Views: 6010

Automation Question

(Sorry for originally burying this in the wrong spot). I want to play around with the Automation feature and wonder if this can be done: Up here in Alberta, we are stupid with our sterilization monitoring. I was wondering if it is possible to create an automation feature to enter a no fee code (eg. ...
by jourdo
Tue Oct 29, 2013 4:36 pm
Forum: Main Forum
Topic: Can we edit the Patient Info window in the chart module?
Replies: 6
Views: 6051

Re: Can we edit the Patient Info window in the chart module?

Just keep all your questions this simple and we'll get along just fine :lol: Should I start another thread, or throw a "not so easy question" here? Sorry.... I want to play around with the Automation feature and wonder if this can be done: Up here in Alberta, we are stupid with our sterilization mo...
by jourdo
Thu Oct 24, 2013 12:08 pm
Forum: Main Forum
Topic: Can we edit the Patient Info window in the chart module?
Replies: 6
Views: 6051

Re: Can we edit the Patient Info window in the chart module?

Thank you!

That looks so much cleaner now.
by jourdo
Thu Oct 24, 2013 10:11 am
Forum: Main Forum
Topic: Can we edit the Patient Info window in the chart module?
Replies: 6
Views: 6051

Can we edit the Patient Info window in the chart module?

Is there a way to change how this displays? I would like to remove, or bump to the bottom, the insurance and related info. That is all in the family file and does not seem to fit where the medical info is. Is there a way to remove this? Or at least, can we bump the medical info up?

Thanks!
by jourdo
Tue Aug 27, 2013 11:08 am
Forum: Main Forum
Topic: Printing a Sheet Question
Replies: 3
Views: 4060

Re: Printing a Sheet Question

So, my oral surgeon put his referral forms on his website and I ended up dropping this project until now. I am at it again with an insurance form and having the same issues. I tried changing the settings in the printer like you suggested and nothing happened. I also tried resetting the size of the s...
by jourdo
Wed Aug 14, 2013 4:17 pm
Forum: Main Forum
Topic: Picasa integrated to manage images
Replies: 5
Views: 6192

Re: Picasa integrated to manage images

I have it running on two computers right now and they both are pointing to the same drive on the network for the images. Seems to work ok for us. Plus, I like the editing tools for cropping/altering orthodontic images. I don't think it is intended to work on a network, but we have managed to get it ...
by jourdo
Wed Aug 14, 2013 1:20 pm
Forum: Main Forum
Topic: Picasa integrated to manage images
Replies: 5
Views: 6192

Re: Picasa integrated to manage images

I'm bumping this thread from the dead to see if this is possible to bridge Open Dental and Picasa somehow. We manage all of our photos with this software and it is great. However, it is getting a bit overloaded with patients and images now. Is there some way to have Open Dental point to a patient fo...
by jourdo
Thu Apr 04, 2013 5:54 pm
Forum: Main Forum
Topic: Canadian claim issue
Replies: 3
Views: 4249

Re: Canadian claim issue

Awesome!
by jourdo
Thu Apr 04, 2013 10:20 am
Forum: Main Forum
Topic: Canadian claim issue
Replies: 3
Views: 4249

Canadian claim issue

I'm not entirely sure if this was an isolated issue or not (I don't do a ton of perio surgery). We had a claim that appeared to go through fine for a gingivectomy and looks like on our end the sextant was on the claim form. However, we got a letter from the insurance company asking for the sextant.....
by jourdo
Mon Mar 25, 2013 2:32 pm
Forum: Main Forum
Topic: Canadian Users
Replies: 1
Views: 2652

Re: Canadian Users

Not one bad thing to say about this product. Any glitch/problem has been easily rectified. Top notch in my books!
by jourdo
Mon Mar 25, 2013 2:29 pm
Forum: Main Forum
Topic: Canadian Lab Fees
Replies: 6
Views: 6394

Re: Canadian Lab Fees

Awesome info guys! I didn't realize it had been addressed. I'll check it out asap.
by jourdo
Fri Mar 08, 2013 8:26 am
Forum: Main Forum
Topic: Canadian Lab Fees
Replies: 6
Views: 6394

Re: Canadian Lab Fees

Bump to see how this option is going. Any progress? Could we in theory create extra codes like 99111.1, 99111.2, etc for the different lab charges? I believe someone said doing this with procedure codes works and the .1, .2 does not actually show up on the claim form. Just trying to figure out a sys...
by jourdo
Thu Feb 28, 2013 2:29 pm
Forum: Main Forum
Topic: Looking for a report or query...
Replies: 2
Views: 2979

Looking for a report or query...

Is there something out there that will allow me just to print off patient payments for a given time period? It is that time of year where patients are asking for statements for income tax purposes. If I could give them something with just their payments, and none of the other stuff, I think that wou...
by jourdo
Sat Feb 23, 2013 7:24 am
Forum: Main Forum
Topic: Multiple Dental Providers
Replies: 1
Views: 2532

Re: Multiple Dental Providers

Sorry about the double thread post... oops.
by jourdo
Sat Feb 23, 2013 7:23 am
Forum: Main Forum
Topic: Multiple Dental Providers
Replies: 0
Views: 2943

Multiple Dental Providers

I know how to set this up, but I am having trouble getting the fees to work properly. I've got a pediatric dentist coming into the office, and he will obviously charging different fees than I do. I've got his stuff set up in a separate fee schedule and assigned it to him, but I am having trouble get...
by jourdo
Sat Feb 23, 2013 7:23 am
Forum: Main Forum
Topic: Multiple Dental Providers
Replies: 1
Views: 2532

Multiple Dental Providers

I know how to set this up, but I am having trouble getting the fees to work properly. I've got a pediatric dentist coming into the office, and he will obviously charging different fees than I do. I've got his stuff set up in a separate fee schedule and assigned it to him, but I am having trouble get...
by jourdo
Wed Feb 13, 2013 11:15 am
Forum: Main Forum
Topic: Printing a Sheet Question
Replies: 3
Views: 4060

Printing a Sheet Question

One other thing that popped up recently: I scanned in a copy of the oral surgeon's referral pad into OD and made a sheet out of it. I figured it would make filling those out easier, and automatically store a copy in the system. However, when I print it out to give to the patient, I notice that some ...
by jourdo
Wed Feb 13, 2013 10:55 am
Forum: Main Forum
Topic: What is the "capture" button?
Replies: 1
Views: 2411

What is the "capture" button?

I just noticed it on the images module, and when I click on it a nice little error pops up. What is this button and how does it work?
by jourdo
Tue Oct 30, 2012 7:00 pm
Forum: Main Forum
Topic: How to set up second provider?
Replies: 3
Views: 3610

Re: How to set up second provider?

I've done that, then ran a test "extraction" on myself. I was the initial provider but I switched the procedure to him as the provider and hoped that the fee would automatically update when I completed the procedure. It did not. I think I will just have to watch the fees when treatment planning/prea...
by jourdo
Tue Oct 30, 2012 10:48 am
Forum: Main Forum
Topic: How to set up second provider?
Replies: 3
Views: 3610

How to set up second provider?

I know how to enter the provider into Open Dental, so that is not the problem. Here is what I want to do, and I am unsure of how to set it up properly: I am looking at having a dentist come into my office to do wisdom tooth extractions. He will be charging a different set of fees as what I would. I'...
by jourdo
Tue Aug 14, 2012 1:50 pm
Forum: Main Forum
Topic: Dual Insurance Claim Question.
Replies: 2
Views: 3065

Re: Dual Insurance Claim Question.

I'll get the staff to pay attention to when/if it happens.
by jourdo
Thu Aug 09, 2012 11:37 am
Forum: Main Forum
Topic: Dual Insurance Claim Question.
Replies: 2
Views: 3065

Dual Insurance Claim Question.

I'm not sure if this is just a random situation or if it is a setting I need to tweak somewhere, but any help would be appreciated. This happens when a patient has more than one insurance plan. Sometimes when we set the appointment complete and send the primary claim, a secondary form will automatic...
by jourdo
Tue Jun 19, 2012 3:40 pm
Forum: Main Forum
Topic: Creating additional codes for ortho
Replies: 6
Views: 12695

Re: Creating additional codes for ortho

Can something like this be done with the Canadian version?
by jourdo
Tue Apr 24, 2012 11:07 am
Forum: Main Forum
Topic: BioPAK Bridge Question
Replies: 5
Views: 4947

Re: BioPAK Bridge Question

No dice. Same problem happens. It says that the patient already exists.
by jourdo
Thu Apr 19, 2012 4:45 pm
Forum: Main Forum
Topic: BioPAK Bridge Question
Replies: 5
Views: 4947

Re: BioPAK Bridge Question

If capitalization matters, then that is where it won't work with the existing database without changing the Open Dental entries. BioPAK will not allow for lower case letter in the name. I'll have to keep trying it out.
by jourdo
Sat Apr 14, 2012 8:50 am
Forum: Main Forum
Topic: BioPAK Bridge Question
Replies: 5
Views: 4947

BioPAK Bridge Question

So, I was able to get it working through the instructions in the manual. That was fairly simple. My only issue is trying to link it my existing database in the program. I tried using the bridge on my own file and it created a new instance of me in the BioPAK database, even though I am already listed...
by jourdo
Tue Jan 10, 2012 6:52 pm
Forum: Main Forum
Topic: Canadian Lab Fees
Replies: 6
Views: 6394

Canadian Lab Fees

Our office is having some frustration with regards to the lab fees on different procedures. Right now, it looks like you can only have one lab fee and assign it a dollar value of X. However, different procedures have different lab fees and it can become time consuming to change the lab fee on each p...
by jourdo
Wed Jan 04, 2012 7:47 pm
Forum: Main Forum
Topic: Quick Sheet Question
Replies: 2
Views: 3062

Re: Quick Sheet Question

Nevermind. I made a lucky guess and it worked out fine.
by jourdo
Wed Jan 04, 2012 4:45 pm
Forum: Main Forum
Topic: Quick Sheet Question
Replies: 2
Views: 3062

Quick Sheet Question

I'm updating some sheets on my home computer and want to know what files I need to transfer to the work computer to make the updates stick. I know I need to transfer the Sheet Images, but what from the database folder needs to go?

Thanks!
by jourdo
Wed Nov 16, 2011 11:45 am
Forum: Main Forum
Topic: Quick Mail Merge Question
Replies: 3
Views: 3503

Re: Quick Mail Merge Question

Thanks for the reply. I keep forgetting about the Sheets feature. Definitely easier. Two more questions: 1. Is there a field that will just show the date of the last appointment, and not the time as well (I know we are all type A personalities... but I don't want to broadcast it). 2. Is there a way ...
by jourdo
Wed Nov 16, 2011 8:54 am
Forum: Main Forum
Topic: Quick Mail Merge Question
Replies: 3
Views: 3503

Quick Mail Merge Question

I'm not sure if I am blind and just missing it, but I am trying to find a data element to add to my account letters. I am just transferring over the letters I had used in Dentrix and updating them to Open Dental. The one Dentrix data element that I cannot find in Open Dental is the date of the last ...
by jourdo
Thu Oct 13, 2011 1:07 pm
Forum: Main Forum
Topic: How does Ortho Chart work?
Replies: 9
Views: 15993

Re: How does Ortho Chart work?

As opposed to starting another thread on the subject, I thought I would post my question here. When you set up the definitions and create what you want in the chart you can set the width of the field. However, if you place some notes in there (like I have it set up), it is one long line that disappe...
by jourdo
Fri Oct 07, 2011 5:18 pm
Forum: Main Forum
Topic: Working my way through the trial and have some questions.
Replies: 7
Views: 6785

Re: Working my way through the trial and have some questions.

It freezes right when I choose the database. I can open the demo one fine, same with the default "opendental" one. When I select mine nothing happens. I have to close it with the task manager as it is stuck "not responding". I've even tried a total uninstall and reinstall of everything. EDIT: Sorry ...
by jourdo
Fri Oct 07, 2011 4:50 pm
Forum: Main Forum
Topic: Working my way through the trial and have some questions.
Replies: 7
Views: 6785

Re: Working my way through the trial and have some questions.

Well, I've jumped from the trial to the real deal. I'm running into a couple hiccups that I could use some help with. The main on is trying to get Open Dental working on my laptop. I copied the database over from the server, but when I go to load the database on my laptop the program freezes and wil...
by jourdo
Wed Sep 28, 2011 5:50 am
Forum: Main Forum
Topic: Working my way through the trial and have some questions.
Replies: 7
Views: 6785

Re: Working my way through the trial and have some questions.

I read through that before posting and some of the techy stuff scared me into thinking it would be difficult to do. Turns out I was WAY wrong. I really thought there would be more to it than clicking a button. Very slick integration. Few other questions: 1. I noticed something with the A/R report wh...
by jourdo
Tue Sep 27, 2011 6:32 pm
Forum: Main Forum
Topic: Working my way through the trial and have some questions.
Replies: 7
Views: 6785

Working my way through the trial and have some questions.

I just got my trial data conversion back today and I'm trying to get a basic set up running on my laptop. I am a current Dentrix user, who is hopefully going to remedy that very soon. I run Vixwin as my imaging software and it it bridged to Dentrix through VxLink. As far as I understand it, Dentrix ...