Search found 25 matches

by sbgcd
Fri Oct 26, 2018 2:20 pm
Forum: Main Forum
Topic: Intra Oral Cameras
Replies: 4
Views: 7322

Re: Intra Oral Cameras

issue I am facing is that with Sleeve on the camera, images become blurry... is there anyway to correct this? Can anyone advise here? Thanks
by sbgcd
Mon Dec 04, 2017 7:25 am
Forum: Main Forum
Topic: ERA and Supporting Vendors
Replies: 1
Views: 4452

ERA and Supporting Vendors

Hi - I am trying to automate the ERA to receive the payments and post related EOBs in patient's account to ease the burden of front desk/manager to enter those EoB in to patients' account... Does anyone has this automated upto patient's account? What kind of monthly charges are expected for this kin...
by sbgcd
Sat Nov 18, 2017 8:59 am
Forum: Main Forum
Topic: eConfirm, eRemind
Replies: 5
Views: 13275

Re: eConfirm, eRemind

I would like to know this as well! Appreciate If anyone can share their experience

Dr. Sheth.
by sbgcd
Thu Aug 17, 2017 1:42 pm
Forum: Main Forum
Topic: Intra-Oral Camera Snapshot Software
Replies: 65
Views: 3578973

Re: Intra-Oral Camera Snapshot Software

Justin - can you advise how one can buy this software/plugin? Thank you.
by sbgcd
Wed Jan 09, 2013 10:38 am
Forum: Main Forum
Topic: Scanning Directly to OD
Replies: 12
Views: 22053

Re: Scanning Directly to OD

Fi-6130Z is the scanner... it will scan directly into the OD also... only we had to do workaround is that it has only 1 usb port to split between two desktops at frontdesk.. superfast and supereasy.. aslo we have configured it to scan it on the network drive so anyone in the office can scan it and i...
by sbgcd
Tue Jan 08, 2013 1:58 pm
Forum: Main Forum
Topic: HTML email
Replies: 8
Views: 9878

Re: HTML email

This is very important feature for offices who would like to do internal marketing... (e.g. Refer a Friend) proper HTML email with mass email lists.. small request that not all the dentist users realizing it but impact is huge!!.. just my 2 cents.. thanks.
by sbgcd
Sat Jan 05, 2013 8:32 pm
Forum: Main Forum
Topic: Security Lock/Control on Monthly and Yearly Reports
Replies: 3
Views: 5955

Security Lock/Control on Monthly and Yearly Reports

Is it possible to have a security control on individual reports?The reason I need this - as our front desk matches the daily payments/insurance checks with the report to ensure everything is OK - any thought on this? but I dont want them to see monthly or yearly stats of the practice... Is it possib...
by sbgcd
Tue Dec 11, 2012 10:04 am
Forum: Main Forum
Topic: printing statement with practice logo/ letterhead
Replies: 3
Views: 6602

Re: printing statement with practice logo/ letterhead

1. First create your letter head in jpeg. If its in word/pdf convert it in jpeg image to import in to the sheet... (If you have any software then its fine or google it) 2 Create new sheet - PatientLetter type - once you have done that insert static image in it. Browse your letterhead image in it.. a...
by sbgcd
Mon Jul 09, 2012 8:30 am
Forum: Main Forum
Topic: Text Messages via CallFire
Replies: 30
Views: 33929

Re: Text Messages via CallFire

Is there any legal implication for dental offices without having consent from patients' to contact them via text messages? We are using DemandForce and according to them unless users' select to opt-in - they are not allowed to send automated text message to patients... Any one here has similar exper...
by sbgcd
Thu May 03, 2012 2:23 pm
Forum: Advanced Topics
Topic: Web version progress
Replies: 22
Views: 35432

Re: Web version progress

This is really good feature.. I think you should hide the IE menues and URL and etc.. to have the proper effect just like the regular version... as now we opening up the IIS on server security will be essential... How about session timeout?
by sbgcd
Sat Jan 28, 2012 8:51 pm
Forum: Main Forum
Topic: Converting New Patient Form to Sheets
Replies: 1
Views: 3889

Converting New Patient Form to Sheets

To All OD Users, As we are new with OD, we are struggling to convert our new patient registration form to Sheet/web form.. Can you advise where / how can we do that? Jordan, is there a manual with step by step instructions to covert own form into sheets? I see lots of information scattered all over ...
by sbgcd
Wed Jan 25, 2012 11:59 am
Forum: Main Forum
Topic: Email setup issues
Replies: 12
Views: 29975

Re: Email setup issues

Preface: Godaddy is my domain registrar You need to utilize a feature called email forwarding. Most registrars allow email forwarding. Here is how I have everything setup: Godaddy points to hosting site for http, ftp, etc. Godaddy points to gmail for email. It doesn't have to be gmail, but that's w...
by sbgcd
Sat Oct 15, 2011 6:35 am
Forum: Main Forum
Topic: setting up reports
Replies: 8
Views: 9856

Re: setting up reports

Jordan, We are also evaluating the product and one feature in report are we are missing is DaySheet - which gives you overall idea of given days' charges (production / write off / insurance write off ) + insurance payments + daily deposits... Now in this tool we have multiple reports to look though ...
by sbgcd
Mon Sep 26, 2011 4:57 pm
Forum: Main Forum
Topic: Office fee schedule vs insurance fee schedule
Replies: 1
Views: 3964

Office fee schedule vs insurance fee schedule

To All OD Users & Jordan, I have seen if I don't have updated fee schedule from insurance company, then insurance company does not give you maximum that you're supposed to get.. Does OD have functionality that I can submit the claims with Office Fee Schedule (Highest) while in patient/account module...
by sbgcd
Mon Aug 22, 2011 10:20 am
Forum: Main Forum
Topic: Yet another VPN question
Replies: 5
Views: 7491

Re: Yet another VPN question

LogmeInPro has the similar/More functionality... Are you looking this for yourself or your employees? If you providing this to your employees - is it privacy/HIPAA violence? Has anyone looked into it? :?: Thank you.
by sbgcd
Mon Aug 22, 2011 5:13 am
Forum: Main Forum
Topic: Remote Login for Employees
Replies: 0
Views: 4376

Remote Login for Employees

I would like to do this for my employees also... But the question is - Are you allowed to provide the users to have the remote access?? Is this allowed under HIPAA guidelines? My concern is that you showing patient's medical history, SSN and other sensitive information to employee who is using/shari...
by sbgcd
Tue Aug 16, 2011 10:32 am
Forum: Main Forum
Topic: Tesia Bridge 2.0
Replies: 10
Views: 24322

Re: Tesia Bridge 2.0

Jordan,

Yes you are correct... FastAttach -- 200/initial and then 25/monthly... If you go with ClaimConnect then no initial fee but then 25c/claim (~100claims/25bucks) - but that becomes 2-3 times expensive then Tesia (fixed monthly cost...)
by sbgcd
Tue Aug 16, 2011 10:28 am
Forum: Main Forum
Topic: can i use different fee schedules on the same patient?
Replies: 1
Views: 3694

Re: can i use different fee schedules on the same patient?

Are you able to resolve this issue? I would be great if you can share your approach to resolve this issue here with everyone...
by sbgcd
Mon Aug 15, 2011 9:15 am
Forum: Main Forum
Topic: Tesia Bridge 2.0
Replies: 10
Views: 24322

Re: Tesia Bridge 2.0

Can you please let me know the charges for the bridge? Also would like to know what do you use for attachments to send claims electronically? (NEA-Fast? - I inquired with them but they are way expensive ~ $200/mo)
by sbgcd
Sun Aug 14, 2011 8:51 am
Forum: Main Forum
Topic: Best Provider for eClaims?
Replies: 25
Views: 38579

Re: Best Provider for eClaims?

With TESIA, how do you do attachment for pre-estimates? Is it part of 25/mo or any extras? Please advise. Thank you.
by sbgcd
Sun Aug 07, 2011 12:34 pm
Forum: Main Forum
Topic: Deducitable in Insurance
Replies: 4
Views: 5810

Re: Deducitable in Insurance

Jordan,

In US also some of the capitation plans now has this copay established (darn insurance companies...) - Does database has that feature that we can add extra information in fee schedule for deductible?
by sbgcd
Mon Aug 01, 2011 8:29 am
Forum: Main Forum
Topic: Keeping patient credit cards on file
Replies: 10
Views: 17815

Re: Keeping patient credit cards on file

Encryption is not mandatory for dental offices yet. Lots of POS systems dont have it either. ADA is fighting hard to delay this implementation for dental offices... It can be quite a complicated to implement this or can be as simple as have all the data encrypted at database level. Jordan we would l...
by sbgcd
Mon Aug 01, 2011 8:12 am
Forum: Main Forum
Topic: Interesting - Dashboard DDS
Replies: 11
Views: 11805

Re: Interesting - Dashboard DDS

Looks good product. But I think as a business owner I would like to know what are the discrepancies / disputes / open issues in my collection / AR rather than this -- I am sure Jordan can put together running bunch of queries to have this for us..
by sbgcd
Thu Jul 28, 2011 9:18 am
Forum: Main Forum
Topic: Open Dental and Card Swipe Machine
Replies: 11
Views: 13323

Re: Open Dental and Card Swipe Machine

Thank you for the information. seems like payconnect has lot more to offer besides credit care processing. One interesting option is - Patient Eligibility and Benefit Information((Aetna, MetLife, Cigna, Delta Plans & More)).. Not sure you have this option with them and even worth it?
by sbgcd
Wed Jul 27, 2011 10:13 am
Forum: Main Forum
Topic: Open Dental and Card Swipe Machine
Replies: 11
Views: 13323

Open Dental and Card Swipe Machine

Hello, In our office we are considering the open dental. Apart other important factors as we considering to replace the merchant services, we would like to know whether we can integrate any other card swipe then X-Charge? Can anyone help/assist? Thank you.