Open Dental

Ralph McElmurry wrote:We run two identical rack servers ... <snip>

Very nice setup! Sounds well thought out, and, tested! (A common failing of backup processes is that people never sit down and actually walk through a full recovery - its stressful to be doing it for the first time when the pressure is on )

1. What software do you use to make backups? As its a Linux box, we use the standard rsync utility. It simply does an efficient copy from the source to the backup drive. Drive space is cheap and rsync is fast, so there's no attempt to compress or make "diffs". 2. How do you backup open databases? U...

Do you know of any other Open Sourced Server operating systems? Sorry, missed this part. Most open sourced servers are variants of *nix (Linux, Unix). Personally, I would use whatever the hardware vendor was offering, as it will be something that they've heavily tested the drivers and overall confi...

Its easy to start sliding down the slope of "hot spares", "failover clusters", "server attached storage" ... etc., etc. There are many opportunities to geek out here, way beyond what the requirements will justify. Standing back, its worth taking a look at the cost of a server failure at a bad time f...

As "an IT guy" who helped my neighbor find OD and helped them through the install & subsequent running (>4 yrs now iirc) of their office, this is how they handle the "what if the server fails" scenario for their office, fwiw: 1) a good quality rackmount server (e.g. Dell) with a 'server grade' hard ...

Hmm. It does appear to go directly to voicemail without even trying to ring the extension. E.g.: -- Executing Macro("SIP/250-09c2f800", "vm|260|DIRECTDIAL") in new stack suggests that its going directly vm. However I could be completely off base and its hard to guess more without seeing your configu...

Congrats on getting it going further. Yes, without an inbound route you won't get incoming calls. Its simple for a zap channel inbound though, so just set one up and you'll be close. BUT ... I'm still troubled that you can't call from one extension to another, i.e. that you only get voicemail when y...

I've found that the Trixbox ISO does install nicely from the start (after it erases EVERYTHING on the machine), but it does take some tweaking to get it going as there are just SO many flavors of phone line adapters (like your Rhino card) and phones. When you throw in an existing network, a router, ...

I shied away from Trixbox. I tend to be more of a purist, appreciating the power of lower level interfaces. Perhaps I made a mistake. Especially now that I realize that no dental office is going to be able to set up Asterisk on their own. :D - A good move in general, but I've found that Trixbox is ...

Hi Jordan, which Asterisk distro are you using? Have you tried Trixbox or did you start with 'plain' Asterisk? I've got it running in a dental office (on the same Linux server as OD) and its simple to add phones etc and have them configure with the extension manager built into Trixbox. Btw, I'm inte...