Open Dental

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DOes od deal with charting and extracting supernumaries??

If so, how??

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Ok, so with the graphing,particulalry of turnover, We can view by Yearly Monthly Weekly or daily Can we please add in 6 monthly, and 3 monthly as well please, that would be great!! Also, when there is a quick range of all time/year to date/ etc, can we also add in the last 2 years, last 3 years, las...

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Ok, is it possible to use an encrypted credit card on file outside of the USA??

I'm in Australia and would love to be able to use the feature

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yes, but we occasionally need to share it with the orthodontist, etc. and want to have a record in the pts notes as to how to do it

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Is there any way for us to easily share cbcts that we have taken with specialists?
I would like to be able to do something through od, even if it using dropbox, wetransfer, etc, as i would like a record in the pts charts

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Ok, when changing colums, OD asks if i want to change length for new provider
I NEVER want to do this, how can i disable this so i am never asked??

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Can we open exocad via od?

Even if we were to populate the patient names , this would be great!!

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Is it possibly to utilise AFTERPAY or ZIPPAY with od, payment plans, or like a recurring credit card charges????

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I use the ultimo dental, the australianised version of od. I contacted them and no australian company seems to be able to do the credit card billing through the software. There seemed to be no demand from their other users for this feature. I am not quite sure why, but wondered if there was any merc...

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Is there a way in which I can get a graph of certain procedure codes over time?
Ie a collection of all crowns, or all endo item numbers?

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I am using open dental, and it has the ability to use tablets/laptops/ipads to enter patient details, medicals, etc.

I am thinking about doing this.

Has anyone done this? Pros and cons?

I am a gp, wide range of patients.

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In our practice, we like to do the tender loving care calls, where if we do surgery/ endo/ nervous pt etc, we want to call them in a couple of days

Is there a way in ultimo that we can have a list of patients that we can put on and take off after they are called?

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I can't think of a way to accomplish this. The closest you could come is to use appointment types for all your appointments and add the 000 code to all appointment types. If that doesn't suffice for your needs, you can submit a feature request. http://opendental.com/manual/appointmenttypes.html ok,...

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My wife runs a counselling business, which has many REALLY confidential matters.
Ideally, I would like to have her use ultimo for a variety of reasons.

Is it possible to set her up with a provider, and then have patients that only SHE can see?

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Hi, with EVERY appointment we have, we have a made up procedure code, 000, that we use for steri tracking. Ideally, I would like to have this automatically created, AND completed, AND be unable to be moved or deleted in the future. Is this possible? Sometimes now, we might complete the wrong one, or...

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Is it possible to have online on our website, either iur entire appointments that are available, or, even better, let us select those we wish to fill?

If not, are there any vendors that have add on software that will do the job??

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thankyou will do

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Ok, I can see all of the patients in the waiting room. However, as soon as one is physically put in a surgery, and "Pt seated" is clicked, then they disapear from the wait room, and I dont know if they are here or not Is there a way , so that under the waiting room, we can have a surgery 1, surgery ...

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bump.

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Is there a way to measure somehow on the images?
A mm overlay or 2mm overlay or something like that?
It would be nice to have an idea of how much longer my endo files need to go!

I have the durr dbs win that goes into images

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I just discovered the od dashboard, and it is great!! A few questions, can I 1) Change the date easily? I can move it one day at a time, but not one month or year. I dont want to click it 365 times to look at last years production 2) Can I make the x axis different? ie How can I examine everything o...

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I bought a compact scanner, to take up less room on the desktop. I dont think its its a twain driver. http://www.techbuy.com.au/p/218015/SCANNERS_DOCUMENT_SCANNERS/Fujitsu/FJ3892.asp I have a multifunction scanner as well I have two reception computers, and I would like the default scanner for one r...

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I am looking at finding out how many patients I refered to a certain provider each year. Ie how many endo referals, ortho, etc

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I am looking at staff hours and trying to figure out if I am overstaffed Is there a way in which od can give me a monthly, or quarterly or yearly breakdown on staffing hours per employee?? I would like to relate this to production and see any trends, particularly as I have now put on a hygeinist and...

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When we import an image to od, it automatically assumes that it is a picture, and we can choose as to whether it is a document, xray, photo , file or mount It seems to be set on photo as default, which is fine for patient pictures, and photos. Can we set the default for pt info, med history, financi...

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I have been using the kodak/carestream to collect and view xrays from od for a number of years. Od launches kodak, and then it worked well. We got a psp system, that worked well, until it decided to be incompatible with kodak. Naturally, both software vendors told us that each was incompatible with ...

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On the images module, we obviously need the rotate buttons, but the flip / mirror image button can get me in MASSIVE strife if it get s clicked and all of a suddon a right bw is now a 'left'

Is there any way i can get rid of this button, so it cant be accidentally pressed??

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I am trying to make it so that nurses/reception with regards to time cards 1 Staff can only log themselves in/out 2 They cant change the time that they clocked in Unfortunately, regardless of how I set priveleges on security, I dont seem to be able to get this. I can get it so that everyone can chan...

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I use the daily payment summary a lot, and also for tracking income, etc I get very large 50 page reports, Is there a way in which I can get a summary of each payment type eg cheque, amount, cash, amount, health fund, amount, medicaid, amount, credit card, amount, etc etc, and then a total for every...

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A slight hiccup happens to me when looking at large reports, I can move one one page forward or backwards. This is fine when there are only a few pages, but sometimes, there are 50 or 75 pages, and all i want is the totals at the very last page, which I can get, 75 clicks later!! Is there any chance...

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On some reports, there are no totals at the end of the pages.

For example, reports, daily adjustments there are no totals at the end of the report

Or am I doing something wrong

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Ok, when i search or do a report on write offs, there are zero, despite the fact that they are obviously there somewhere When we do a write off, we go into account, +-adjustment, then put the amount in, and click on the write off, in the subtraction column, then press ok Is this the accepted way of ...

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I have been to breakaway , where scott talks about having appt times divided into assistant, provider, assistant time put in the appt book

How do i do this with od? I can see on the appt how I can do the xssssss and the /////, but then they do not show up on the appt schedule

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Thanks for the reply.

All i got was the first line, saying Fname, lname, ras hours, etc aup to avg hrs per day,

but no actual data at all!!

I am using the australian version, ultimo dental. Could this be the reason why?

Any ideas as to what else i can try?

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I have the taxman coming a knocking, and has requested all of my employees time sheets

How can I export all of my employees time sheets into a spreadsheet?, since the beginning of time?

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I like the discount function, and use it often. However, sometimes the maths is confusing for me and my lovely ladies Eg I might have a bill of $573.35, and want to discount it to $480 as i quoted to the patient Is there any way we can add this to the function box, so instead of having to figure out...

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When i run a report on payments, i get a list of each and every single payment. When running say a 6 monthly report, I really want a summary of each payment type, rather than 65 full pages of individual payments. Is there a way in which I can easily see the total for cash, credit card, cheque, healt...

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can i change it en mass for everyone (as i have most peoples cell numbers) , or do i need to change each individuyally?

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I am running the treatment finder, and their home ph number is listed.

However, most of my patients ph number is listed under wireless number", not their home number

Is it possible to get od to easily display both the home and the wireless (or if only one, can i change it to the wireless?)

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I have four operatories Is there any way in which i can see on od which surgeries have patients in them, and which are empty? eg patients in surgery 1,2 , 3 and 4 are empty It would be even better if we could also know if a room was clean, or dirty. ie room 3 is dirty, 4 is clean, so we know we can ...

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Is there a way of keeping track of stock we retail? We are doing a skin care range, chemical peels, etc.

I know i can track the $ through od, but my bookeeper has asked if od will keep a stocktake of items.

is good for ordering, theft prevention, etc.

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I currently have sensors, but am getting very frustrated at gaggers, and just generally not happy with my kodak sensors. If I have trouble after 20 years, i would hate to think what hygeinists and das will go with sensors. Especially with kids I have three surgeries, and am thinking of getting a psp...

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We can search by last name, first name , city state etc

Is there any way of searching via email?

We send out a whole stack of emails, and some bounce because of wrong addresses, and it would be nice to be able to search via email

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Looks great!

Is there a way to print off a roster for each fortnight in advance?

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Ok, so I agree with what you are saying (not just because it suits me either!!) Lets say I backup my external hard drive and test it at home, and all is good. Power failure happens at work, and I need to use the laptop. How do i set it up? Is it a simple matter of plugging in my hard drive, and then...

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Does OD have any staff rostering or scheduling abilities- ie jenny comes in all day mondays, and tuesday afternoon, etc?

If not, can anyone point me in the right direction of something that would be good for a small dental surgery?

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Ok,I have 3 surgery computers, and one reception one, which is being used as the server. I also have a home computer, where I will set up od, and use to check backups. I bought a laptop, with the intention of this being one which i would use as a backup, in case of emergency ( I backup to an externa...

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girls forget to log on, off, etc

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CHanging the time or date on the timesheets is really annoying. You have to have the correct date, format, time, etc Is there any chance we could have a drop down calendar for the date, and some sort of time we can click, maybe in 5min increments like the iphone alarm? It would be easier to use, and...

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Is it possible to email a whole stack of patients at once?

I am trying to get some google reviews, or other online sites.

I can email each patient individually, but cant seem to do a bulk email

Would like to add an attachment to each as well

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I want to set up an email template, with an attachment already on it (its a pdf of a step by step method of doing a google review on me) Problem is, when i set up a template, and then want to attach, i need to then point it and do half a dozen clicks, before i can find the attachment Is it possible ...

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Just tried to email something to an address that failed as the addy was wrong It did, however, still show up in my notes as being sent I sent it through gmail, and only realised when i got a failed email in my gmail account Is there someway to get an error message from od when this happens, and have...

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Thanks, I understand that i cant have an appointment with a time of zero, but i only want some codes to have zero WIth my whitening code here in australia, i do 8 or ten of them at once, which then throws the appointment book out. My nurse doesnt realise the mistake, and a whitening tray issue has t...

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An update if anyone is thinking of using the eye fi card. It seems to work quite well, with one caveat I have three networked computers, and it really does not like having its pictures put into a shared folder between the computers (which is what i would ideally like) So, i have my reception camera ...

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I have set up those in sheets, but how do i then fill them out?

I can see them under sheets, but i cant then fill them out, they are not under forms, or letters, or under lab cases. NOt sure where they are hiding!

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Just wondering if there is any way of keeping track of staff notes on the computer? I have them as patients, but then anything i write can be seen by everyone I am horrible at remembering names and faces, and will be hiring and firing soon I am thinking of putting in people i try out as patients, ma...

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I need to get my payments into a file i can put into a spreadsheet, but it only looks like i can print it off.

Is it possible to export it?

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Jorgebon wrote:You could make a custom Labslip sheet with all those preferences.

SOunds perfect, how do i do this?

cant figure it out myself!

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For all my crowns, i want to have.

"Bruxzir crown, 4 coats die spacer, very light in occlusion, no occlusal staining" etc

All i really want to ever do is to add a shade, and maybe some subtle directions

Is there any way i can do this easily?

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I want to email a specialist, and add some of the patients things on there I can use the email, where i can get the things i want to attach, but i cant EASILY email off to my local endo, perio, oral surgeon, etc The address automatically populates with my email, and the pts email , which is really h...

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Is it possible to do graphs of things over time?
Ie new patients, production, etc? WOuld be interested to see how things change

I see some nice graphs on dentaltown, but not sure how they are made

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We have Feature Request 2148: Payment plans, intervals such as weekly, biweekly, every 3 weeks, etc. Throw a few votes its' way! I love the word fortnightly. There is no ambiguity, unlike biweekly. Does biweekly mean twice a week or every other week? I use the word fortnightly here and everyone sta...

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WOnt using the confirmation list show me ALL appointments made? Essentially, I only want to see ones made 5 months before (for preventive care), or 2.5 months before (for perio recalls)

I dont want to see any recently made appointments

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There are a couple of procedure codes i wish to set to zero, as they block up my appointment calendar (when i do whitening here in oz, i use 118*8, which has 15 min increments. ) I wish to set this to zero, but od will not let me set it less than 15 min. Any ideas? I keep getting a couple of hours i...

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I do a hell of a lot of 'discounting' off the fees i put into open dental (health funds in australia allow us to do the following btw) My problem is my reports are then very out of whack For example, I might do an exam, sp, fl and my charges might be $250 The health fund pays say $150. I then add an...

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If we finish a patients treatment today, may 14, we make their appointment for their recall in six months time, ie novem 14. We want to call all of our patients about 2 or three weeks prior to their appointment, to check that the day and time is still ok (since they made this date 5 months ago and h...

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Is it possible to have a weekly or fortnightly button, instead of just the monthly or quarterly?

I think this would be an easy addition and much appreciated.

Most of my patients prefer something taken out each week, or fortnightly (when they get paid) and they dont miss the money so much

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Is there any easy way of seeing how many days I had patients booked?
I am looking at finding my daily production amount, but i can only guess at how many days I worked in the last 4 months!!

I dont want to look at payments, as sometimes payments might come through when I am not physically at work

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Just wanted to say I have been using OD from ultimo for a year, have been very impressed with the service.
I cant compare it to oasis or DF4 as I have not previously used them (scratch startup)
Gary and Dean are always happy to help, and return calls very promptly

Keep up the good work guys!

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If we want to send a friend request to patients, can this be done via od, like sending an email?
Or am i best to just login to fb, then send from there?

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For some proceedures, in particular botox and fillers, I really need to follow these patients up in two weeks time. Unfortunately, sometimes they cant make an appointment, and they get lost in the system How am I best to do this, so I can have them all on a list, and then when they return, delete th...

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I need to be able to search, or do a query where i can look for the a certain word, say 'botox", and then have a list of patients who have this word ANYWHERE in their clinical notes, but i am not sure how to do this

Can anyone help me out please?

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a) is there a way in which we can sort by each column? What version are you on because in recent versions you can simply click on the column headers and the progress notes will be sorted by whatever column you clicked on. Use the Show tab / Chart Views to determine how wide and how many columns sho...

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I had a play around with it, i am dumping all the jpegs from the wireless card into the same folder i dump the opg jpegs in, so that when i import either of them, i do not have to search around in different folders.

Seems to be working much better here now!

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1) In the progress notes in the charts, it can be really really difficult to find things, as there seems to be no way that things are organised. It is particularly more difficult since we need to use item number 222 for each individual tooth for root planing, and not for each quadrant. Hence, we may...

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Just bought a wireless camera card, wifi, called the "eye-fi"
You put it into your camera, and when you take a photo, it appears in a folder
C:\Users\User\Pictures\Eye-Fi/date

I want to know how to get od to automatically put it somewhere in the patients file
Any ideas how?

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Is there a list somewhere of all of the things we can query?
ie WkPhone, WirelessPhone, etc

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I'm sure you can create plug-ins or queries to get the list Im not quite understanding if this means i can create a query to make the list (which would be ok), or if i can create plug ins to get more lists (which would be brilliant!) Can i create plug ins to create MORE lists, ie more than the 'uns...

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Is there any chance we can get a few more lists, in addition to the unscheduled, and asap? I would like to make a few different ones, like 'reminder sent', 'couldnt reach by phone', 'text message sent', email sent', and be able to transfer ones from one to the other, as we can at the moment Is this ...

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Am thinking of setting up a recall system where we send a text message prior to recall, saying something like "This is 7to7dentist, and it is nearly time for you and your family to have a dental checkup. We will call you in the next week or so to schedule an appointment at a convenient time. Alterna...

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Interesting that the infusionsoft was exactly what i was looking for, until i found out is $2500/year! Also, am far too busy to guinea pig myself atm. I found out a lot of what i was trying to do via the unscheduled list, the asap list and the recall list Is there any chance that we can get a couple...

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Noob using australian version of od, going quite well btw! I NEED to be able to organise my list of patients, into a list, that can get funnelled into various options, that then may get scheduled appointments, or call again later, or never call again ie We ring 50 patients one day 30 we get no answe...

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Have about 200 patients, and we need to go through everyone to contact for tx (started without od, and have a few patients that have slipped through the cracks) There are only a dozen patients on our unscheduled list How do i go about creating a db so i can contact everyone, and then say whether I i...

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Unreal teethdod!

I set the active window to 50, and the font to the max of 24, It it sooooooooooo much better!

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One thing really annoys me about od In charting, it is really difficult to see the patients name, esp when you may be looking from your seat in the surgery, not close to the monitor I have had patients notes mixed up because of this, and some xrays taken under the wrong name Is there a way of making...

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Say we have some patients who needed 6 fillings, and have only had two done

How do we run a report on all of our patients, to find out which patients we need to contact?

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On my version of od, on appt book, i can view about 17hours on the one page, ie from 12 am to 7pm, or from 4am to 11pm Not sure about anyone else, but im not at the office most of these times! Is there any way we can say make it from 7am to 7pm, and have the appointments a bit bigger visually? It wo...

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Need to export a whole file of pt names, ph numbers and emails

WIll be contacting everyone to come to our opening party!

Any ideas how i can do it easily?

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Have tried both ideas, i can get the Video Datasourse 1.6 to show up in the select source, but when i click on it, i get a ... is off line or not responding. Then, "the image could not be acquired from the scanner. Please check to see if its connected properly The When i plug the sensor in, it looks...

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What is the best way for me to attach an hdmi camera to od?

Have a nex 5, which has hdmi

Do i use the cable, and twain, or is there something better?

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My dad (who doubles as my accountant!) is interested in what od has and does not have accounting wise

Can anybody rattle off all the sorts of things that it has, and any shortcomings that it may have?

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To ultimosoftware: Can't you guys please get some screenshots and detail onto your website, especially for the Australian-specific features? Your website is so sparse that it makes me (and potential customers) question your resources and your competitiveness. Buyers won't buy without enough informa...

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shall try this out.

So, does that download you gave me allow for everything, from kodak xrays to my nex 5 camera, to anything else?

Seems strange that one single download would interface with everything else!

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Using od and twain driver (not sure if its installed right) on kodak rvg5100 When i go to images, and click on the teeth or the xrayh photo, i am prompted with select source, and nothing shows up. I think im meant to be able to select the twain driver here? Do i need to point od at a twain driver, o...

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Just wondering if there has been anything happening on the Aussie front in the last couple of years.

Hicaps, our item numbers, FDI numbering, etc?

All help much appreciated!

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Oops, found it, under the help menu

It wont let me look at anything, i assume that its because i am a cheapskate, and am looking at the trial version?

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Read about voting on feature requests.

Just wondering where abouts this is?

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Just a thought.

About how many users of od are there in the us?
About how many outside of the us?

ps-feel free to tell me to be quiet if its confidential!

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Just wondering what the quickest way of charting is? I assume that there are quick, and slow ways. ie do you chart one tooth individually at a time, or try to do one type of tooth (ie missing, crowned, filled) for the entire mouth/arch at a time ie- I assume, highlight and chart all missing teeth wo...

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So, i am playing around with marvin medicaids chart, having a play I click the edentulous button, and his teeth all disapear. Fair enough, but lets say i made a misclick So, i close od, then load it again, and he is still edentulous I assume that od will always make changes like this, ie that change...

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Just wondering if there is someway to input maiden names? Sometimes, women come in who have been married/divorced and we spend a while looking for a card/hard copy opg etc, under the wrong name Also, is it possible to have childrens surnames different from either, or both parents? We have a couple o...

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Many thanks Tan!

Yep, dumb old noob couldnt figure out he was looking at the blank db, not the demo!

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Read on the forum here that AVAST was the best AV for od. Went on their site, and there was the Pro Antivirus, and the Internet Security one Which one is the best? Is the freebie one good enough? Also, I was a bit disappointed that there was no mention of any other software that we should use/avoid ...

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Running AVG antivirus

Opened the port on windows xp firewall

Still no luck!

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Hi all, just downloaded and installed OD I can get to the main screen, but there are no patients on the list! I went through the troubleshooting page, and when I got to 6. See if the database is really running. Open C:\Program Files\MySQL\MySQL Server 5.0\bin\mysql.exe. If you're using a different v...

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Maybe someone has a pdf or word document somewhere?

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Warning- noob alert here! I noticed there is an online manual which can be navigated through Is it possible that there is a manual that i can print out anywhere so my staff can refer to it? Ok, i know i could print out the online manual, but then there would be links everywhere, and i would probably...

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Just wondering how well od can be used in australia

A year ago, there was no HICAPS, is this still the case?

Can anyone comment about ULTIMO dental, and JUST CONTACT dental?

Talked to ultimo and was very impressed

All comments much appreciated

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Can you email me the names and numbers of half a dozen users or so?

If i was in the states, i would go with open, but not sure if we have a critical mass of users here, the lack of hicaps may or may not be an issue

Many thanks

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Just interested how things in open dental compare to say oasis, or one of the other biggy dental software companies in australia.

Considering starting from scratch, and want to go digital to start with.

Does open dental deal with australian item numbers, and hicaps easily?

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