Search found 84 matches

by Smilesbypayet
Sat Aug 11, 2012 12:40 pm
Forum: Main Forum
Topic: QuickBooks Integration Version 12.1
Replies: 11
Views: 21232

Re: QuickBooks Integration Version 12.1

I haven't been keeping tabs on this as I should have been, given that this is a feature that I've been very excited about. However, since I haven't - does the QB integration include online QB, or just if QB is installed on a workstation?
by Smilesbypayet
Mon Jun 18, 2012 10:39 am
Forum: Main Forum
Topic: Creating additional codes for ortho
Replies: 6
Views: 12647

Re: Creating additional codes for ortho

drtech wrote:works fine, you can even put a more descriptive name instead of just the .1, etc if you want. it gets cut off on the claim, so it is only internal on the code field
Awesome, thank you. I just created some new codes with the appropriate fees and we'll give it a try!
by Smilesbypayet
Mon Jun 18, 2012 6:53 am
Forum: Main Forum
Topic: Creating additional codes for ortho
Replies: 6
Views: 12647

Creating additional codes for ortho

So we're running into a problem with ortho specifically. We offer Invisalign Full/Teen/Express and Six-Month Braces. With Invisalign Full/Teen it's not a problem with codes because they're just comp adult or comp teen. For Express 5, Express 10, and Six-Month Braces, though, they all qualify as Limi...
by Smilesbypayet
Mon Jun 18, 2012 6:42 am
Forum: Main Forum
Topic: 1 800 dentist
Replies: 7
Views: 17306

Re: 1 800 dentist

I've been a client of theirs for about 10 years now and love it overall. Admittedly, one reason it works well for us is our monthly fee is a LOT lower than the average - only $870/month. We were grandfathered in when Dental Referral Services was bought out by 1800Dentist , so our ROI is big. Would I...
by Smilesbypayet
Mon Mar 26, 2012 5:02 am
Forum: Main Forum
Topic: Archived vs. Inactive Patients?
Replies: 5
Views: 8286

Archived vs. Inactive Patients?

So what exactly is the difference between a patient who has been marked "Inactive" vs. "Archived?"
by Smilesbypayet
Sun Mar 04, 2012 6:31 pm
Forum: Main Forum
Topic: Question for upgrading to 12.0.22
Replies: 3
Views: 4336

Re: Question for upgrading to 12.0.22

OK, thanks. I'll probably still wait until end of the week when I can be there just in case. LOL

Also -- where can we find a list of the changes/improvements in 12.0.22?
by Smilesbypayet
Sat Mar 03, 2012 4:41 pm
Forum: Main Forum
Topic: digital radiography
Replies: 22
Views: 69599

Re: digital radiography

I use and love XDR and the staff/Dr. Yoon are wonderful. Having said that, recent changes in the software pisses me off /rant on The XDR software makes you read off a code to the rep, then they would give you a code to enter to activate the software. That's fine, that's how they make money with sup...
by Smilesbypayet
Sat Mar 03, 2012 8:56 am
Forum: Main Forum
Topic: Question for upgrading to 12.0.22
Replies: 3
Views: 4336

Question for upgrading to 12.0.22

When I was about to upgrade OD from v 11.1.30.0 to version 12.0.22, there was a warning message that said to be sure and update the dotNet 4.0 on all computers. Most of our network was recently updated to Windows 7 Pro.....do we probably already have that update, or is there an easy way to check? I ...
by Smilesbypayet
Sat Mar 03, 2012 8:52 am
Forum: Main Forum
Topic: digital radiography
Replies: 22
Views: 69599

Re: digital radiography

So the XDR sensors do work directly with Open Dental? Anyone know if we can use the Owandy iMax Touch digital pan/ceph with OD?

Also, is there any chance that OD could be made to import images and/or video from an EyeFi wireless card from a DSLR? That would be sweet!
by Smilesbypayet
Sat Mar 03, 2012 8:50 am
Forum: Main Forum
Topic: quickbooks question
Replies: 10
Views: 10029

Re: quickbooks question

Quick question with the new QB feature.......does this only work if you have QB on your computer, or can it also work with the online version?
by Smilesbypayet
Fri Feb 03, 2012 2:44 pm
Forum: Main Forum
Topic: Expanding schedule with 15-minute blocks?
Replies: 4
Views: 5076

Re: Expanding schedule with 15-minute blocks?

Adjust the 'rows per time increment' setting. I can't remember which direction...but I have mine set at two and it works for our 23" monitor. (setup--appointment views--double click on your appointment profile). Awesome - that was exactly what we wanted, thank you! Jordan, I'll definitely take a lo...
by Smilesbypayet
Tue Jan 31, 2012 1:49 pm
Forum: Main Forum
Topic: Expanding schedule with 15-minute blocks?
Replies: 4
Views: 5076

Expanding schedule with 15-minute blocks?

Is there any way to make each 15-minute block on the schedule bigger vertically on the schedule? We'd like to change from 10-minute segments to 15-minute ones, but when we try it, the appointments get so condensed (especially on 22" widescreen monitors), it's hard to read any information there at al...
by Smilesbypayet
Sat Jan 21, 2012 3:27 pm
Forum: Main Forum
Topic: How to hide/delete task lists
Replies: 5
Views: 8184

Re: How to hide/delete task lists

Why not just create an option to delete an entire task list though? Wouldn't that be easier? Once an employee is marked "Hidden," that option could then become active?
by Smilesbypayet
Sat Jan 21, 2012 3:25 pm
Forum: Main Forum
Topic: iPads and the like
Replies: 25
Views: 51332

Re: iPads and the like

Philip- FYI Logmein has a really nice free iPhone/iPad app http://itunes.apple.com/US/app/id479229407 or you can buy Logmein Ignition in the app store. It's really slick... I forget though....are you running all Macs and virtualizing your PCs? I like LogMeIn Ignition on the iPad, too, but YAPI is s...
by Smilesbypayet
Sat Jan 21, 2012 1:06 pm
Forum: Main Forum
Topic: iPads and the like
Replies: 25
Views: 51332

Re: iPads and the like

We are using iPads with YAPI in conjunction with Open Dental. Here's the basic flow, although it is still a work in progress for sure. Because I see the potential, we just purchased 2 more iPad2's for the office, will likely get another 1-2. > Each clinical team member will have an assigned iPad. Wi...
by Smilesbypayet
Sat Jan 21, 2012 12:58 pm
Forum: Main Forum
Topic: howards video about linking PM software to quickbooks
Replies: 44
Views: 37306

Re: howards video about linking PM software to quickbooks

jordansparks wrote:That's a question that we just can't possibly answer with any accuracy. It remains at the top of our priority list because I promised that it would, but that doesn't necessarily translate into a timeframe.
OK - understood, I was just wondering. I am definitely looking forward to it!
by Smilesbypayet
Thu Jan 05, 2012 6:21 pm
Forum: Main Forum
Topic: howards video about linking PM software to quickbooks
Replies: 44
Views: 37306

Re: howards video about linking PM software to quickbooks

Hey Jordan........how's progress on this coming along?
by Smilesbypayet
Sun Dec 11, 2011 12:58 pm
Forum: Main Forum
Topic: howards video about linking PM software to quickbooks
Replies: 44
Views: 37306

Re: howards video about linking PM software to quickbooks

So Jordan.......and ideas on when this first phase will be ready to go to beta-testing? I'll definitely be on board for that.......on one condition: it'll have to integrate with Quickbooks Online, since that's what our accountant has us using. Not sure if that will be a later phase?
by Smilesbypayet
Mon Nov 28, 2011 9:01 am
Forum: Main Forum
Topic: howards video about linking PM software to quickbooks
Replies: 44
Views: 37306

Re: howards video about linking PM software to quickbooks

Right. 235 has nothing to do with QB integration, but I feel that it is the closest to what Howard's entire video was about. A day sheet would be another request that close. QB integration at the level he's talking about is many iterations away. 1788 would be a start, but passing your deposits into...
by Smilesbypayet
Sun Nov 27, 2011 4:32 pm
Forum: Main Forum
Topic: howards video about linking PM software to quickbooks
Replies: 44
Views: 37306

Re: howards video about linking PM software to quickbooks

Jordan, given our conversations and the recent DT threads on the topic, I'm going to throw my votes behind the #1788 also. Will have to talk to my wife about committing any money, but quite possibly. I still think that creating an absolutely seamless bridge with YAPI and Lighthouse 360 would be the ...
by Smilesbypayet
Sun Nov 27, 2011 2:56 pm
Forum: Main Forum
Topic: How do we clearly mark insurance type in the schedule
Replies: 7
Views: 7392

Re: How do we clearly mark insurance type in the schedule

jordansparks wrote:An interesting request would be to allow colors assigned to patient fields.
I agree - this would be nice. One field that we recently added is for Quality Dental Plan, and it does show on the Appointment, but it would really be great if that could be "highlighted" to really stand out.
by Smilesbypayet
Sun Nov 27, 2011 2:54 pm
Forum: Main Forum
Topic: Insurance claims partially paid, still waiting for more?
Replies: 1
Views: 3055

Insurance claims partially paid, still waiting for more?

So we do a fair amount of ortho, and this MOSTLY has to do with that, but occasionally there will also be that claim on which the insurance pays for 1 procedure, but says they need more infomation on another claim. What steps do we take when entering a partial payment to ensure that the claim is sti...
by Smilesbypayet
Sun Nov 27, 2011 2:50 pm
Forum: Main Forum
Topic: HIPAA 5010
Replies: 7
Views: 8794

Re: HIPAA 5010

Pruce Dental wrote:Thanks..I found where to select it in OD when the time comes...
I hadn't heard anything about this. What is HIPPA 5010, and where do I turn on the option in OD?
by Smilesbypayet
Thu Oct 20, 2011 11:09 am
Forum: Main Forum
Topic: A "Dashboard" stats view in 11.1?
Replies: 6
Views: 6527

Re: A "Dashboard" stats view in 11.1?

Jordan, that looks like an great functionality to add. Having to re-create reports every time we want them becomes quite a bit of work. Thank you!
by Smilesbypayet
Thu Oct 20, 2011 9:23 am
Forum: Main Forum
Topic: Multi-page Sheets?
Replies: 9
Views: 8399

Re: Multi-page Sheets?

When I envision a "multi-page" sheet, I see a very tall and narrow single page sheet. It would print on multiple pages, but on the screen it would look like one taller scrollable page. Much like how a web page looks as it gets more information on it. I mention it just in case anyone else is thinkin...
by Smilesbypayet
Wed Oct 19, 2011 5:16 am
Forum: Main Forum
Topic: Spam
Replies: 13
Views: 12642

Re: Spam

Heck - couldn't they also create some more Administrators who can delete the crap? I'll volunteer to help.
by Smilesbypayet
Wed Oct 19, 2011 4:48 am
Forum: Main Forum
Topic: Multi-page Sheets?
Replies: 9
Views: 8399

Multi-page Sheets?

Just wondering.....is there a way to make a multi-page sheet?

Specifically, it's because I have 1 page for the benefits included with the Quality Dental Plan, and 1 page with Limitations/Exclusions, and it's just an extra step to have to print 2 separate ones.
by Smilesbypayet
Mon Oct 17, 2011 5:51 am
Forum: Main Forum
Topic: Any way to format text in Sheets?
Replies: 5
Views: 5942

Re: Any way to format text in Sheets?

Alternately, if I want to create a document in another program and then paste it in as a Static Image, does anyone have suggestions on the best file format to use when pasting? JPEG, PNG, GIF, PDF, or what?
by Smilesbypayet
Mon Oct 17, 2011 5:44 am
Forum: Main Forum
Topic: Need an Audit Trail note for Lighthouse confirmations
Replies: 9
Views: 14858

Need an Audit Trail note for Lighthouse confirmations

We recently switched to Lighthouse 360 for our automated confirmations, etc., which is very nice in many ways, but one thing we have found a bit confusing is this: when a patient confirms via text or email, the appointment is automatically marked in OD as "Confirmed." However, nothing shows up in th...
by Smilesbypayet
Mon Oct 17, 2011 5:22 am
Forum: Main Forum
Topic: Any way to format text in Sheets?
Replies: 5
Views: 5942

Re: Any way to format text in Sheets?

How do we even do Bold text?
by Smilesbypayet
Mon Oct 17, 2011 2:09 am
Forum: Main Forum
Topic: Any way to format text in Sheets?
Replies: 5
Views: 5942

Any way to format text in Sheets?

Is there still no way yet to format text in a Sheet, such as bold, underline, etc?
by Smilesbypayet
Sun Oct 16, 2011 2:44 pm
Forum: Main Forum
Topic: A "Dashboard" stats view in 11.1?
Replies: 6
Views: 6527

Re: A "Dashboard" stats view in 11.1?

Well now, THAT looks pretty sweet! Are we going to be able to add custom reports to that in the future?
by Smilesbypayet
Sat Oct 15, 2011 4:02 pm
Forum: Main Forum
Topic: How to hide unused labs?
Replies: 4
Views: 4743

Re: How to hide unused labs?

In version 7.9, go to Setup, Laboratories. Then double click on the lab and select Delete. Jorge Bonilla, DMD This can't be done if the lab has already been attached to previous cases, unless you want to delete out all of them. Too much work. We used the "z-" prefix for all of the old, unused ones ...
by Smilesbypayet
Sat Oct 15, 2011 4:00 pm
Forum: Main Forum
Topic: A "Dashboard" stats view in 11.1?
Replies: 6
Views: 6527

A "Dashboard" stats view in 11.1?

Dan Quevedo mentioned something on DT about the next update to OD including a "Dashboard" that will let us vew a number of practice stats at a glance. This would be AWESOME, especially if customizable, but I certainly haven't seen any sign of it in 11.1 thus far. Can anyone tell me what he's talking...
by Smilesbypayet
Wed Oct 12, 2011 3:19 pm
Forum: Main Forum
Topic: How to hide unused labs?
Replies: 4
Views: 4743

Re: How to hide unused labs?

OK, I feel like an idiot now. LOL Thanks!
by Smilesbypayet
Wed Oct 12, 2011 2:20 pm
Forum: Main Forum
Topic: Can I go from v11.1 back to v11.0 ???
Replies: 22
Views: 17701

Re: Can I go from v11.1 back to v11.0 ???

You realize that you only need to do it from one computer and that it will only take about 20 seconds, right? And you can actually do it right in the middle of a busy day (we do all the time). After that, as other users try to launch OD from each of the other workstations, it will automatically upd...
by Smilesbypayet
Wed Oct 12, 2011 2:16 pm
Forum: Main Forum
Topic: How to hide unused labs?
Replies: 4
Views: 4743

How to hide unused labs?

Is there any way to hide labs that we no longer use? There is the option to "Hide" so many other items in lists, why not for labs? It's really irritating.
by Smilesbypayet
Tue Oct 11, 2011 3:53 pm
Forum: Main Forum
Topic: Can I go from v11.1 back to v11.0 ???
Replies: 22
Views: 17701

Re: Can I go from v11.1 back to v11.0 ???

jordansparks wrote:But it's better now, right? It shouldn't be too painful from here on out. But usually only affect the new features, anyway.
I haven't had a chance to do the newest updates - that is scheduled for tomorrow afternoon.
by Smilesbypayet
Tue Oct 11, 2011 3:25 pm
Forum: Main Forum
Topic: Ortho Insurance
Replies: 9
Views: 9053

Re: Ortho Insurance

This sounds like something we need to know, too. I don't remember seeing anything on this in the User Manual, but probably just missed it. Can someone point me in the right direction? Same for the Repeating Charges please.
by Smilesbypayet
Mon Oct 10, 2011 2:08 pm
Forum: Main Forum
Topic: Can I go from v11.1 back to v11.0 ???
Replies: 22
Views: 17701

Re: Can I go from v11.1 back to v11.0 ???

Rickliftig wrote:And that's why you are the boss!!!! Although, many times, I feel like I'm Barney Miller in charge of a staff of characters.....
Rick, I have enough other problems to deal with right now......beta testing software is so NOT one of the ones I want! :cry:
by Smilesbypayet
Mon Oct 10, 2011 2:06 pm
Forum: Main Forum
Topic: Additional column for Treatment Finder
Replies: 4
Views: 5796

Re: Additional column for Treatment Finder

Mark for future reading
by Smilesbypayet
Fri Oct 07, 2011 7:51 am
Forum: Main Forum
Topic: Can I go from v11.1 back to v11.0 ???
Replies: 22
Views: 17701

Re: Can I go from v11.1 back to v11.0 ???

drtech wrote:I think you will find you always want to try out some new feature in beta once you step into it :p
While I'm sure you're correct that I will want to try out those new features, I'm also quite sure that most of my staff will not. :-)
by Smilesbypayet
Thu Oct 06, 2011 8:38 am
Forum: Main Forum
Topic: Can I go from v11.1 back to v11.0 ???
Replies: 22
Views: 17701

Re: Can I go from v11.1 back to v11.0 ???

Since I have absolutely no idea what it means to "compile" anything in this context, I will wait until OD releases that bug fix. I just looked and saw an update for 11.2 - but it's dated 10/3 not today. I'm assuming then, that is not the bug fix we need? Should I still go ahead and install that smal...
by Smilesbypayet
Tue Oct 04, 2011 3:25 pm
Forum: Main Forum
Topic: PPO fees not showing in the tx plan?
Replies: 1
Views: 2880

PPO fees not showing in the tx plan?

After upgrading to v11.1, when I put in a treatment plan for CIGNA, for example, our standard fees always show up in the left-hand column in the Treatment PLan module instead of the PPO fees. I don't seem to recall this being the case before? How can I make the PPO fee show up instead of our Standar...
by Smilesbypayet
Tue Oct 04, 2011 3:18 pm
Forum: Main Forum
Topic: Orthodontic offices using OD
Replies: 12
Views: 20931

Re: Orthodontic offices using OD

drtech wrote:also, if the text boxes on the ortho chart window could automatically grow vertically for text that is longer than the specified column width like it does in the progress notes it would be very helpful.
ditto!
by Smilesbypayet
Tue Oct 04, 2011 2:49 pm
Forum: Main Forum
Topic: Can I go from v11.1 back to v11.0 ???
Replies: 22
Views: 17701

Can I go from v11.1 back to v11.0 ???

Ok, I know that I shouldn't have done this on the weekend, but I did, so sue me......LOL I updated our software on Sunday from v.7.9/15 to 7.9.32, and then I wanted to update to v11, since Jordan said it was not in beta any more. HOWEVER, when I tried to find the update to v11, there was no option f...
by Smilesbypayet
Tue Oct 04, 2011 2:46 pm
Forum: Main Forum
Topic: "Blue Book" feature - who's using it?
Replies: 3
Views: 4142

Re: "Blue Book" feature - who's using it?

So what does the Blue Book feature do, then, that the Allowed Carrier fees doesn't do? I thought that was basically the same thing?
by Smilesbypayet
Tue Oct 04, 2011 2:44 pm
Forum: Main Forum
Topic: Orthodontic offices using OD
Replies: 12
Views: 20931

Re: Orthodontic offices using OD

Is there a way we could have the option to integrate the notes from the ortho chart in the progress notes? I am thinking if we could show just the lines in the ortho chart in the progress notes that matches the ortho chart it would be very useful and a more complete record. Then of course you can s...
by Smilesbypayet
Sun Oct 02, 2011 4:43 am
Forum: Main Forum
Topic: setting up reports
Replies: 8
Views: 9856

Re: setting up reports

Jordan, is that something on the list? It "seems" like it shouldn't be too hard.
by Smilesbypayet
Sun Oct 02, 2011 4:37 am
Forum: Main Forum
Topic: "Blue Book" feature - who's using it?
Replies: 3
Views: 4142

"Blue Book" feature - who's using it?

We have been having problems with collecting from patients that small amount when their ins. plan's UCR is $5-20 less than what we estimate based on our fees. We had not been creating the "Carrier Allowed" Fee Schedules and inputting the Allowed fees, and now we are going to start doing that. Howeve...
by Smilesbypayet
Sun Oct 02, 2011 4:29 am
Forum: Main Forum
Topic: How does Ortho Chart work?
Replies: 9
Views: 15927

Re: How does Ortho Chart work?

Great! In that case, I guess I will need to go update it today.
by Smilesbypayet
Sat Oct 01, 2011 7:32 am
Forum: Main Forum
Topic: How does Ortho Chart work?
Replies: 9
Views: 15927

Re: How does Ortho Chart work?

I just asked a question on another thread about this, and maybe my answer is already spelled out here. We are using version 7.9.15 -- do we need version 11 to use the Ortho Chart? {EDIT} Nevermind.....just saw Jordan's answer on another thread. Guess we will need to update to version 11, but I don't...
by Smilesbypayet
Sat Oct 01, 2011 7:28 am
Forum: Main Forum
Topic: Orthodontic offices using OD
Replies: 12
Views: 20931

Re: Orthodontic offices using OD

Can someone help me figure out how to turn on the Ortho Chart module? I have read as much as I can and looked as much as I can, but still can't find it. We are currently running version 7.9.15. As we are a GP office that does a fair amount of ortho, just to make sure - if we turn on the Ortho Chart ...
by Smilesbypayet
Sat Oct 01, 2011 6:55 am
Forum: Main Forum
Topic: CC Recurring Charges
Replies: 5
Views: 6254

Re: CC Recurring Charges

Jordan, I will be looking forward to learning more on this.

Questions, though - do we have to use a particular CC processing merchant to use this feature, or can it be used with any?
by Smilesbypayet
Sat Oct 01, 2011 6:53 am
Forum: Main Forum
Topic: Show your webforms on your site
Replies: 2
Views: 3868

Re: Show your webforms on your site

I would also love to see some examples. This is something I've been repeatedly delayed on implementing but really want to do so for simplification. Not just examples of sites - ANY and ALL suggestions on how to make it easy and quick to install them are welcome, especially if anyone happens to use s...
by Smilesbypayet
Sun Mar 20, 2011 5:47 pm
Forum: Main Forum
Topic: Audit trail to check on employee?
Replies: 2
Views: 3834

Audit trail to check on employee?

I am concerned that an employee is altering the time stamps for when an appointment is finished in order to cover up how slow she is in completing her patients and how often she is behind. When looking at the audit trail for some of these appointments, it shows that she has made 8-12 changes of some...
by Smilesbypayet
Tue Mar 08, 2011 3:24 pm
Forum: Main Forum
Topic: Mobile App
Replies: 13
Views: 12939

Re: Mobile App

I don't even see where I can download version 7.8? All I see is 7.6 (which I have) and 7.7 beta.
by Smilesbypayet
Tue Mar 08, 2011 10:47 am
Forum: Main Forum
Topic: Alpha Task List
Replies: 4
Views: 3982

Re: Alpha Task List

When you say, "sorted," what exactly does that mean? Can you prioritize? Sort by Date? Sort by Type of Task? What?
by Smilesbypayet
Tue Mar 08, 2011 10:46 am
Forum: Advanced Topics
Topic: sheets
Replies: 11
Views: 12038

Re: sheets

Never got a reply about multi-page Sheets? As in, my TMD/Headache questionnaire is 4 pages, and I'd rather not have to make 4 separate Sheets. Just wondering.
by Smilesbypayet
Wed Mar 02, 2011 7:14 am
Forum: Advanced Topics
Topic: sheets
Replies: 11
Views: 12038

Re: sheets

Hey -- what if you want to create a multi-page exam sheet? For example, my TMD/Migraine questionnaire is about 4 pages long, and it would be a little irritating to make 4 separate Sheets. Not seriously so, just a little, but if there is a way to make a multi-page one, that would be the best.
by Smilesbypayet
Wed Mar 02, 2011 5:12 am
Forum: Advanced Topics
Topic: sheets
Replies: 11
Views: 12038

Re: sheets

If you want to save a text file as an image, why don't you just so a screen shot? Do PrintScreen (F12), open Paint, paste it in, select the area you want, copy it to something like Photoshop Elements 9 (which is only $99, only $79 for an upgrade), and save as a JPEG/GIF/ or PNG.
by Smilesbypayet
Wed Mar 02, 2011 4:21 am
Forum: Main Forum
Topic: The signature box at the end of a clinical note
Replies: 14
Views: 12118

Re: The signature box at the end of a clinical note

Can a Wacom Bamboo tablet be used for these signatures, or just a Topaz signature pad? We are currently using ePads that we got from MedicTalk DentForms - can they be used? I'd really rather not spend more money for something we already have, but obviously, I do want to get on the ball with this. Th...
by Smilesbypayet
Thu Feb 24, 2011 7:31 am
Forum: Main Forum
Topic: Secondary eclaims
Replies: 23
Views: 18052

Re: Secondary eclaims

Our office paid $500 to have secondary estimates programmed in version 6.8 because it was critical to us. Prior to that they had to be manually calculated or we had a negative balance on the account every time. We still see issues with secondary estimates, but it's usually after the primary has pai...
by Smilesbypayet
Thu Feb 24, 2011 7:17 am
Forum: Main Forum
Topic: Secondary eclaims
Replies: 23
Views: 18052

Re: Secondary eclaims

We are having a major problem with OD not estimating secondary insurance coverage correctly, and today one of my team was told by an OD supervisor that the software is not even set up to estimate secondary insurance coverage correctly? PLEASE tell me she misunderstood? To help patients during these ...
by Smilesbypayet
Wed Feb 23, 2011 5:56 pm
Forum: Main Forum
Topic: The signature box at the end of a clinical note
Replies: 14
Views: 12118

Re: The signature box at the end of a clinical note

What REALLY makes the auto notes/prompts combinations is when you have fill-ins, and you want to make sure they can do the notes and get all the details necessary. My hygienist has been out for 2 weeks with personal issues, and my assistant has been out for almost 3 weeks because of a broken ankle, ...
by Smilesbypayet
Sun Feb 20, 2011 3:13 am
Forum: Main Forum
Topic: Creating Auto Codes
Replies: 3
Views: 4073

Re: Creating Auto Codes

Yup, I got it figured out. Now, I'm so excited about all of this, I almost can't stop! Is there a limit to the number of procedure buttons before I go TOOOO crazy!? LOL
by Smilesbypayet
Sun Feb 20, 2011 3:12 am
Forum: Main Forum
Topic: The signature box at the end of a clinical note
Replies: 14
Views: 12118

Re: The signature box at the end of a clinical note

OMG -- here is my only problem with Open Dental right now........THERE IS TOO MUCH FUNCTIONALITY!!!!! :lol: Of course, I am kidding, but only partly. This program is so amazingly powerful in what it allows you to customize and set up compared to anything I've ever seen before, I just don't have all ...
by Smilesbypayet
Sun Feb 13, 2011 3:40 pm
Forum: Main Forum
Topic: Creating Auto Codes
Replies: 3
Views: 4073

Re: Creating Auto Codes

OK, never mind -- I just tried experimenting a bit, think I figured it out. Hopefully I just don't screw anything up. :lol:
by Smilesbypayet
Sun Feb 13, 2011 3:19 pm
Forum: Main Forum
Topic: Creating Auto Codes
Replies: 3
Views: 4073

Creating Auto Codes

I am REALLY confused :?: by how this works, so I hope someone can help. Just as there is an Auto Code for RCT/BU/PFC (I changed it to that since we rarely do PFMs), I would like to create auto codes that would allow us to click something once, then do the following: LANAP: have it automatically put ...
by Smilesbypayet
Mon Jan 10, 2011 4:07 pm
Forum: Main Forum
Topic: New Webforms
Replies: 16
Views: 13003

Re: New Webforms

Jordan, I've been a very happy user of MedicTalk Dentforms for the last couple of years; if I am understanding this correctly, however, it seems the new OD Webforms would remove the need for MedicTalk?
by Smilesbypayet
Mon Jan 10, 2011 1:23 pm
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 67755

Re: New Open Dental Plugin Released

plugins are a system wide setting.....but, I think if you only want it on certain computers, then only copy the dll to the OD folder on those computers and the ones without the dll will gracefully ignore the setting for the plugin and work in a standard mode. I always have it on all computers thoug...
by Smilesbypayet
Sat Jan 08, 2011 6:51 pm
Forum: Main Forum
Topic: HELP! v.7.5 update conversion failed on server!
Replies: 3
Views: 3830

Re: HELP! v.7.5 update conversion failed on server!

OK, I just got back from picking my daughter up from a party and am about to crash. What's a good time Sunday to give you a call for help?
by Smilesbypayet
Sat Jan 08, 2011 5:29 pm
Forum: Main Forum
Topic: HELP! v.7.5 update conversion failed on server!
Replies: 3
Views: 3830

HELP! v.7.5 update conversion failed on server!

And now it says my database is corrupted and I can't do anything at all! NOT GOOD, because my OM just quit and we have to figure out everything she was working on!!!!
by Smilesbypayet
Tue Dec 21, 2010 9:32 am
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 67755

Re: New Open Dental Plugin Released

BTW -- is this the version that we need to download, as we are on OD version 7.4.120?

PluginDrTECH(v1.1.1.0)_OD73)
by Smilesbypayet
Tue Dec 21, 2010 7:29 am
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 67755

Re: New Open Dental Plugin Released

Well, fair enough! It does look like something we're going to try, so I will let you know how we like it. Sound good to you?
by Smilesbypayet
Tue Dec 21, 2010 3:22 am
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 67755

Re: New Open Dental Plugin Released

Hey -- just wondering if anyone is using this plugin? If so, how well does it work? My OM is kind of frustrated with some aspects of the current payment plan function, and we're looking for options.

Thanks!
by Smilesbypayet
Sat Nov 20, 2010 10:33 am
Forum: Main Forum
Topic: Patient Pictures into system quickly
Replies: 13
Views: 11205

Re: Patient Pictures into system quicklyu

I know it can be done in programs like Adobe Photoshop Lightroom, Apple Aperture, etc., so if there were a way to do this with OD, that would really rock! We've been considering it for quite some time. So I guess that means we need to make that a feature request? :wink: Given how many docs are now ...
by Smilesbypayet
Fri Nov 19, 2010 9:53 am
Forum: Main Forum
Topic: Patient Pictures into system quickly
Replies: 13
Views: 11205

Re: Patient Pictures into system quicklyu

Rickliftig wrote:Gene - I simply hook up my camera to the USB port and import (there is an import button) into the images module. The camera will show up under "My Computer" as an external disk drive.Couldn't be easier. I'm thinking of picking up a wireless SD card so that the camera won't even nee...
by Smilesbypayet
Fri Nov 19, 2010 7:14 am
Forum: Main Forum
Topic: Shooting tethered with DSLR into Images?
Replies: 2
Views: 3761

Shooting tethered with DSLR into Images?

Hey, does anyone know if there is a way to connect a DSLR, such as a Canon XSi, to the PC via a USB and shoot tethered, with the images being transferred to the PC while they're being shot? Also, are there any ways to add "tags" to images, as in Lightroom, Picasa, Aperture, etc? I am really looking ...
by Smilesbypayet
Fri Nov 19, 2010 7:08 am
Forum: Main Forum
Topic: Patient Pictures into system quickly
Replies: 13
Views: 11205

Re: Patient Pictures into system quicklyu

Gene - I simply hook up my camera to the USB port and import (there is an import button) into the images module. The camera will show up under "My Computer" as an external disk drive.Couldn't be easier. I'm thinking of picking up a wireless SD card so that the camera won't even need to be plugged i...
by Smilesbypayet
Fri Nov 19, 2010 6:59 am
Forum: Main Forum
Topic: Trojan Collection Services and Open Dental
Replies: 6
Views: 7336

Re: Trojan Collection Services and Open Dental

Glad someone else already asked this - we were having difficulty with it, too. I'll check with my OM to see if they ever got it figured out.
by Smilesbypayet
Fri Nov 19, 2010 6:54 am
Forum: Main Forum
Topic: Autonotes
Replies: 39
Views: 31871

Re: Saving auto note as file, so you can share.

Suggestion Hi Dr. Sparks A very important feature that auto notes should have, is to be able to save your notes as a file, so the Dentists could share with others. Lots of Dentists expent lot of hours developing their notes and they might want to share with others. I saw this feature in Easy Notes ...
by Smilesbypayet
Fri Nov 19, 2010 6:51 am
Forum: Main Forum
Topic: Thrilled with Open Dental
Replies: 3
Views: 4386

Re: Thrilled with Open Dental

While I am not a beta user (too new to dive in that much, although eventually I probably will), I just want to say THANK YOU also for the fabulous tech support you provide. You guys/gals know your stuff and work on whatever the problem is until it's fixed properly, unlike the "biggies." I had Eagles...
by Smilesbypayet
Mon Sep 13, 2010 4:20 pm
Forum: Main Forum
Topic: OD and DemandForce?
Replies: 1
Views: 3153

OD and DemandForce?

We were using DemandForce for our reminders (email and text) when we were with Eaglesoft. Can OD and DF work together? Whom do i need to call if they do? If they don't, whom else could I use for something similar?