Open Dental

jrpappy

thanks again!

jrpappy

Yes. Since I opened port 3306 last week, all workstations are able to access the A-Z folder. Everything is working normally.

jrpappy

Thanks to both of you!

So at http://www.canyouseeme.org/, can I check that from any computer that is on the network?

I tried it from my workstation and got a reply that it timed out and could not be seen.

Thanks
John

jrpappy

Ok, that didn't work. I opened port 3306 and it's working. Is that the right move?

jrpappy

Ok. Thanks for the quick reply. Remind me how to figure out the IP for the server again

jrpappy

I'm going through the HIPAA page of the OD manual. I've barely gotten into it and ran into my first glitch. When I turned on my server's firewall and made OD and exception I was unable to login to OD on any workstation. At a glance I don't think there is any antivirus software running currently on t...

jrpappy

Once you've set your insurance categories up as desired, you should be able to add these new categories to the existing insurance plans instead of adding each of the codes one by one. Or are you saying that some insurance plans have different spans thus you can't use the categories and instead have...

jrpappy · Re: Insurance categories 15.4.48.0

15.4.48.0

jrpappy

We would like to edit the insurance categories for existing patients so that we can better estimate insurance payments. For example, if we know that a certain Insurance group will historically pay 50% on a given code up to $200, we would like to add that to the group coverage so that our treatment p...

jrpappy

thanks. I will!

jrpappy

Is there a way to graphically (in chart mode) distinguish between prioritized tx plan items and those set to "low", "wait" or "recommend"? It would be nice to know, at a glance, that certain recommended, maybe elective items that we want to keep reminding the patient about have been discussed and th...

jrpappy

Still watching for this. Are there any updates planned that may make notes more user friendly?

jrpappy

when we are using the unscheduled list to fill the schedule we click on the unscheduled appointment which brings up the Edit Appointment screen. Is it possible to display the task list in this screen? We often use task list to make a task to call a patient at a specific time interval. For instance, ...

jrpappy

Just wondering if the experience has been good with Yapi integration and functionality. Does it work well? Is it worth the price?
Thanks in advance!

jrpappy

we had a similar experience. either patients didn't show or they had no idea what our fees were and had no money or insurance or were on plans we didn't take. all of this info was supposed to be included in the screening process to ensure that we got patients that understood our fees for initial/eme...

jrpappy

Great, I was able to do that, but now it acts like an exam sheet. I was hoping that this sheet would act more like a registration form. The receptionist could fill in certain information during the phone interview that would enter the appropriate field in the new patient chart. I guess it's not a bi...

jrpappy

Could automation allow other types of sheets? I converted my paper NP phone interview sheet to a Patient Form with input fields that would compile and enter new patient info, only to find out that exam sheets were the only ones allowed. Is there a reason for this? I can make it an exam sheet, but th...

jrpappy

Thanks for the suggestions. That should help.

Problem remains that any additional treatment items cannot be added and treatment plan needs to be started from scratch. I still think editing would be a nice feature.

jrpappy

You're right, it is easy to add a tx plan. But when the treatment plans are very complex and there are multiple tx options for multiple teeth, remaking the tx plan can be tough. It would be nice to be able to use the proposed tx plan as the "new default" and edit it as necessary. Especially nice whe...

jrpappy

Is there any way to reorder saved tx plans. I've noticed that the priorities can be changed, but the order of the list stays the same. As an aside, it would be great to be able to add to a saved tx plan. I've had staff members fabricated a long treatment option and save it, only to find out that the...

jrpappy

found this old post. Wondering if there is any way to bridge the Scan Snap S1500 directly to OD yet?

jrpappy

where do I find this in OD?

jrpappy

I think it would be useful to have the popups "permanently disabled" specifically for certain users or workstations. We keep would like the popups to always show on the reception workstations but not on the operatory screens where a patient may inadvertently see a "pita" comment or something similar...

jrpappy

I'd be willing to commit some $ to this cause. this would be a first for me, so I'm not sure how it works. How much? What does a donation get me in terms of turnaround time on request?

Anyone else willing to commit a bit of $ toward a big improvement in Autonotes?

jrpappy

Thanks for the recommendation. Where do you edit/add that field?

jrpappy

I like the idea of a report that can be run at the end of the day for incomplete procedure notes. The limitation is that any note started, even a single character, will register the note as complete and it will not show on the report. Right now, my reception staff goes through the chart notes for ea...

jrpappy

As I understand it, if images are to appear in the chart module using the image tabs at the bottom, they first have to be imported into the appropriate folder on the Images screen. I have hundreds of photos that have been imported to a folder on my server. From there, they are edited (using Picasa) ...

jrpappy

Ha! Only difference is that tech becomes obsolete. Fruitcakes last forever!

Thanks for the update, Rick!

John

jrpappy

Any updates on your dental rat, Rick? How has it been going? Still feel it's worth it?

jrpappy

Wondering how others handle multiple treatment plans or changing tx plans throughout patient history and archiving. I have a large restorative case that will either a combination of implants, fixed restorative, perio, etc, OR fixed restorative and partials, OR removable dentures OR removable overden...

jrpappy

I use the commlog for all conversations with patients, specialists, etc. It's great that they show up in the chart notes (as well as the account page) because they flow with the chronology of tx and referrals. I make sure that I tag them as being "clinical", and have the front desk use different and...

jrpappy

funny, I just posted on this. We use Constant Contact, albeit sort of infrequently and ineffectively right now. We use it for newsletters and surveys. It's pretty cheap. Someone at Constant Contact walked my receptionist through the process of exporting preferred name and email address to their site...

jrpappy

Have you ever considered Constant Contact or a similar service for newsletters? We export a list of preferred names and email addresses and send via Constant Contact. We are also going to start using their Customer Survey to get feedback from patients who have been in recently. Constant contact is r...

jrpappy

Seems that any time we REsubmit a claim to an insurance company, the aging report is re-aging to current rather than leaving the outstanding balance in the proper category. Is there a way to run the report based on date of service rather than date of submission of claim? Or is there a way of prevent...

jrpappy

I think it's great. Especially when a pt gets married (we always hyphenate their names). Pt can be found even if we can't remember new last name.

jrpappy

Duh. And people trust me with their teeth.

Thanks for the help!

jrpappy

Does anyone know why scrolling doesn't work in the "select patient screen"?

It seems that it would be helpful if you were browsing for a patient who's name you couldn't recall exactly. The screen looks like it is set up for vertical scrolling but isn't functional.

jrpappy

Is there a way to hide or remove the archived patients from the family screen? Even better, is there a way to avoid duplicate patients from being created? I was playing with webforms today using my account and now there are 2 archived "me"s in my family file. I was hoping to use a web version of the...

jrpappy

Web Forms is very cool. As stated, a bit cumbersome, but I'm sure that will change.

I spent a lot of time setting up my med hx form with radio buttons, but these aren't enabled in the web version. Is this a bug?

jrpappy

will sheets support multiple pages? Sounds like some of us complicate life with very extravagant exams, and multiple pages in sheets would help. Otherwise, we can make mutiple sheets for each page of exam form.

Drop down menus sounds cool. Thanks!

John

jrpappy

Thanks In the meanwhile, would it be difficult to improve autonotes by moving the input window away from the middle of the screen (so that the main body of the note can be seen) and have the autonote scroll automatically as inputs are being made? Very long autonotes (any longer than the main window)...

jrpappy

works great...calls your phone and then it calls out to the number you want. Only problem I see is if you have multiple people working the phones at once, how are they going to know which incoming call is the one they want? I think the problem is not that multiple people will be making calls at the...

jrpappy

That's an easy fix and should work. I'll give it a try!

Thanks

jrpappy

This is really cool. With a little work, I got this working! (and I am not very computer savy). Thanks for the feature! One enhancement would be to have the patient's comm log pop up as soon as the call is made. (it would also be great to have incoming calls somehow bring up comm log, but that may b...

jrpappy

Jordan I think this would be an excellent addition to auto notes. I do find that there are currently some limitations. For example, I have a very long auto-note for comprehensive exams. The pop-up windows and inability to freely move around or go backward without aborting the checkbox format makes i...

jrpappy

So Jordan, is there any chance of getting a copy of the task items to show up in the commlog?

jrpappy

My description seems a bit unclear, which is my communication style. To be more clear, I'd like to know if there is a way to use Task List as a 1-31 file which is accessible in the Commlog of a given patient. The intention is that the Commlog has more information that can be accessed, during a phone...

jrpappy

Is there any plan to include task list items in the comm log? The scenario follows: A patient needs to come in for some appt. A staff member calls but is unable to reach patient, leaves a message, makes a comm log note. We know patient needs to come in soon, but if patient doesn't receive message, o...

jrpappy

I should clarify by saying that I started with an adult dentition form, marked the absent adult teeth as missing, then clicked on the primary tab and added the appropriate primary teeth. It's almost as if OD didn't recognize the primary teeth that I added. I did go into the tx plan items and change ...

jrpappy

Jordan Had a patient today with multiple congenitally missing teeth and retained primary teeth. Charting existing teeth worked great (graphics of primary and permanent teeth are anatomical and easy to refer to visually). When we charted fillings on primary teeth, the restoration showed up in the tre...

jrpappy

It's summer and we generally see a drop off in production this time of year. One thing that we have identified is that there are a lot of patients with fiscal year insurance that should be using up their benefits during the summer, just like the push to get calendar year patients motivated in Octobe...

jrpappy

Thanks for the input. Enamelrod, I guess I'm not sure how my remote backup really works. I always assumed that it overwrites every night, but that's probably not right. The fear would be that if an individual chart was deleted and not noticed, by the time it was needed the backup would be overwritte...

jrpappy

I just got my Fujitsu scanner in the mail, and have been playing with scanning documents into the image section of the patient chart. It works great. I have been scanning multiple pages as pdf files, then saving them directly to the patient file in open dental images on the server. Then it's a matte...

jrpappy

Thanks as always!

jrpappy

Veneer graphics look great in chart mode, but when using tx plan mode to print out proposed tx plan, graphic does not show up. Is this something wrong with settings or a bug?

jrpappy

It's sort of an involved form that includes room for text such as history and chief complaint, then a lot of checkboxes and fill-in blanks for muscle, joint, soft tissue, occlusal, and perio exam. I've customized it so that it gives me the info I find interesting, and makes it easy for any one of my...

jrpappy

I'm still trying to find the right way to input my new patient examination information in a simple checkbox fashion. I tried sheets, but found it time consuming to set up a very long form using a scanned image with lots of text/check boxes. Making any changes to the form would require redoing the en...

jrpappy

Could someone explain to me the difference btwn global and local growth? Also, I wonder if Sheets doesn't need some kind of built in scroll bar. I find that when using a form with input textbox and growth behavior, if there is enough text being input, the box grows out of the window with no way of s...

jrpappy

I have done that and it works quite well. the only problem is in the notes sections of the form. Sometimes I need a lot of space, but can't grow a text area in a static image. I'd just allow for more space, but my form already takes up most of the two pages. Can the sheets be made larger than two pa...

jrpappy

Could the adobe acrobat forms described in the help section of the website be used to create fillable forms for use chairside? I have an extensive NP exam form that I use and I'm finding it very time consuming to create it in Sheets. Wondering if it would be easier to create in Word, convert to fill...

jrpappy

I love the sheets function and the new forms button. I use it a lot for referral forms, med info, etc. I've created a lengthy form for new patient examination findings, with checkboxes and text input for various findings and it works out great. No more scanning and shredding. However, I notice that ...

jrpappy

thanks Jordan. As I am a new user (and very pleased!) I'm not sure how to proceed. Do I formally request this feature now?

jrpappy

with Softdent, we used to be able to assign a call back to certain procedures and then generate a list at the end of the day. Would it be possible to automatically assign certain completed procedures to the task list with a predetermined deadline interval, or is this something that should be done on...

jrpappy

I'm working on trial conversion, hoping to get basic functions dialed in before January so that we can make conversion smoothly. A couple questions about Referral slips: 1. how do I resize a scanned referral slip for printing? I'm not sure what the height and width numbers refer to in the static ima...

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