Search found 38 matches

by fschiopu
Mon Jun 13, 2016 12:36 pm
Forum: Advanced Topics
Topic: Error loading Module Preferences after upgrade to 16.1.27
Replies: 6
Views: 12048

Re: Error loading Module Preferences after upgrade to 16.1.2

You were right. I run the update again on the backup database and it fixed it. It is working now.
by fschiopu
Mon Jun 13, 2016 9:43 am
Forum: Advanced Topics
Topic: Error loading Module Preferences after upgrade to 16.1.27
Replies: 6
Views: 12048

Re: Error loading Module Preferences after upgrade to 16.1.2

Couple of times, but no problems where found. Tried the SQLyog Tools and found no errors.
by fschiopu
Mon Jun 13, 2016 9:16 am
Forum: Advanced Topics
Topic: Error loading Module Preferences after upgrade to 16.1.27
Replies: 6
Views: 12048

Error loading Module Preferences after upgrade to 16.1.27

Hi,

After upgrading from 15.2 to 16.1 and trying to load the Setup->Module Preferences I get the "Error loading module preferences. Run database maintenance and try again". Run the above and everything looks ok. No issues with mysql either. Anyone having any ideas why?
by fschiopu
Thu Aug 06, 2015 7:24 am
Forum: Main Forum
Topic: claim validation before sending
Replies: 2
Views: 4875

claim validation before sending

Hi, Is there any way to add the claim validation pop-ups back in the batch send claim module (version 15.2). I tried to enable it from setup but it shows only the text next to the claim. Before (version 14.2) if you try to send an incomplete claim it will be a pop-up reminder and the claim didn't ge...
by fschiopu
Thu May 08, 2014 10:28 am
Forum: Advanced Topics
Topic: DrTech's Plugin
Replies: 40
Views: 65417

Re: DrTech's Plugin

it is the live database.
by fschiopu
Thu May 08, 2014 6:07 am
Forum: Advanced Topics
Topic: DrTech's Plugin
Replies: 40
Views: 65417

Re: DrTech's Plugin

I have tried both versions of OpenDentalGold (14 and 13). My OD version is 14.1.15. Without the plugin statements print fine; ODG 14 prints only numbers instead of address,; ODG 13 prints numbers on the first 2 lines and only the state correctly on the last line. No other errors encountered.
by fschiopu
Tue May 06, 2014 7:18 pm
Forum: Advanced Topics
Topic: DrTech's Plugin
Replies: 40
Views: 65417

Re: DrTech's Plugin

The address is setup exactly like yours and prints fine without the plugin. i'll try the new version tommorow and let you know.
by fschiopu
Tue May 06, 2014 12:17 pm
Forum: Advanced Topics
Topic: DrTech's Plugin
Replies: 40
Views: 65417

Re: DrTech's Plugin

I have tested it with 14.1, but it doesn't print the office address on statements.
by fschiopu
Sun Oct 20, 2013 9:07 am
Forum: Main Forum
Topic: Crown initial or replacement
Replies: 14
Views: 14303

Re: Crown initial or replacement

I know. This is exactly why i asked. It is much easier if the pop-up appears when treatment planning and entering the procedure and asking the patient right away, rather than when sending the claim or preauthorization and the patient might not be around.
by fschiopu
Fri Oct 18, 2013 10:06 am
Forum: Main Forum
Topic: Crown initial or replacement
Replies: 14
Views: 14303

Crown initial or replacement

Hi,

Is there any way to set-up and alert when a crown is treatment planned to ask if there is initial or replacement? this is important for a replacement crown in order to enter the prevoius insertion date.
by fschiopu
Tue Jan 15, 2013 8:02 am
Forum: Main Forum
Topic: Cerec SW 4.0 bridge
Replies: 9
Views: 23156

Re: Cerec SW 4.0 bridge

You were right. The bridge needs the optional line arguments to create the patient ( - [PatNum];[FName];[LName];). After doing it it works as planned.
Thank You for your help.
by fschiopu
Mon Jan 14, 2013 8:40 am
Forum: Main Forum
Topic: Cerec SW 4.0 bridge
Replies: 9
Views: 23156

Cerec SW 4.0 bridge

Does anyone know ho to get the cerec bridge work w. version 4.0? I tried the default setting in Program Links but keeps giving me an error.
by fschiopu
Mon Sep 26, 2011 7:16 am
Forum: Main Forum
Topic: CC Recurring Charges
Replies: 5
Views: 6293

CC Recurring Charges

Hi,

Can anyone explain me how this feature actually work. What needs to be done for a charge to show in the table.

Thank You
by fschiopu
Tue May 10, 2011 4:52 am
Forum: Main Forum
Topic: Insurance Payment Dates
Replies: 2
Views: 3412

Re: Insurance Payment Dates

My bad. Problem solved after pressing F1 to change the view.
by fschiopu
Tue May 10, 2011 4:01 am
Forum: Main Forum
Topic: Insurance Payment Dates
Replies: 2
Views: 3412

Re: Insurance Payment Dates

Hi, Problem solved after upgrading to version 7.8.19 and running the Ins Pay Fix. Have another problem now. The circles on the appointments (UR corner) and assistant (LR corner) don't show anymore. I tried to set it up in Appointment Views, but still doesn't show on the schedule. It is a little hard...
by fschiopu
Sat May 07, 2011 6:43 pm
Forum: Main Forum
Topic: Insurance Payment Dates
Replies: 2
Views: 3412

Insurance Payment Dates

Hi, For some reason in the account module the Insurance Payments show only today's date (even 3 year old payments). If i double click on the payment it shows the correct date, but If i try to print a statement i have the same layout which is very confusing for the patient. Any ideas about what could...
by fschiopu
Tue Aug 10, 2010 10:00 am
Forum: Developers
Topic: Unable to compile 7.0
Replies: 4
Views: 5820

Re: Unable to compile 7.0

I ended up reinstalling VS2008. It worked the first time afterward.
by fschiopu
Sun Aug 08, 2010 7:27 pm
Forum: Developers
Topic: Unable to compile 7.0
Replies: 4
Views: 5820

Re: Unable to compile 7.0

Hi,

Checked everything, no errors of any kind. All the .dll are in place, and the refferences too. Tried to compile on 3 diferrent computers and i get excatly the same error.
by fschiopu
Fri Aug 06, 2010 1:17 pm
Forum: Developers
Topic: Unable to compile 7.0
Replies: 4
Views: 5820

Unable to compile 7.0

Hi, I tried couple of times but i get the following error Error 1 'AxAcroPDFLib.AxAcroPDF' does not contain a definition for 'OnError' and no extension method 'OnError' accepting a first argument of type 'AxAcroPDFLib.AxAcroPDF' could be found (are you missing a using directive or an assembly refere...
by fschiopu
Mon Mar 15, 2010 9:36 am
Forum: Main Forum
Topic: Barcodes
Replies: 3
Views: 4388

Re: Barcodes

Hi, Is there any plan to use the sheets for the labcases soon? I'm asking because i was trying this weekend to use a bar code scanner to track the labcases. The driver for the scanner supports ODBC and can add data to a mysql table, which in turn can be synchronized with the labcase table. The only ...
by fschiopu
Fri Mar 12, 2010 2:19 pm
Forum: Main Forum
Topic: Barcodes
Replies: 3
Views: 4388

Barcodes

Hi,

Has anyone tried to integrate bar codes in OD? I have a small bar code scanner that works well for inventory, and I was thinking it can work for tracking lab cases too, if we can print a bar code on a label with the patient's name.
by fschiopu
Tue Nov 03, 2009 7:43 am
Forum: Main Forum
Topic: OD 6.8 Claim Error
Replies: 1
Views: 2650

OD 6.8 Claim Error

Hi, I tried using OD 6.8, but everytime I try to create a claim using the little arrow and Other option to use an old insurance plan the the program crashes. I get the following: ee the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. *************...
by fschiopu
Tue Oct 06, 2009 8:49 am
Forum: Main Forum
Topic: Patient Signature
Replies: 4
Views: 4635

Re: Patient Signature

Hi, I was thinking of something similar to the consent form in the chart module. I was able to create a new claim form and replace my name (they want the providers signature too) with a scanned version of my signature that prints with the claim, but i couldn't find a field that uses the patient sign...
by fschiopu
Sat Oct 03, 2009 9:15 am
Forum: Main Forum
Topic: Patient Signature
Replies: 4
Views: 4635

Patient Signature

Hi,

Is there any way I can have the patient's signature print on the claim in the authorization section, instead of Signature on File? I have a few patients who's carriers don't accept SOF.

Thank You
by fschiopu
Sat Feb 14, 2009 8:48 am
Forum: Main Forum
Topic: Label for Insurance Carrier Address
Replies: 1
Views: 2776

Label for Insurance Carrier Address

Hi,

Is there any way to print the Ins Address to the label printer from the Ins Carrier list. The toolbar button is great but you have to load a patient to work.
by fschiopu
Fri Dec 19, 2008 11:34 am
Forum: Main Forum
Topic: query
Replies: 2
Views: 3363

Re: query

Hi, I came up with the following query (based on one found in the query section) which seems to work, but I don't know how accurate it is. Any input is appreciated. SELECT carrier.CarrierName,patient.* FROM patient,carrier,insplan WHERE patient.PatNum=insplan.Subscriber AND insplan.CarrierNum=carrie...
by fschiopu
Fri Dec 19, 2008 4:35 am
Forum: Main Forum
Topic: query
Replies: 2
Views: 3363

query

Is there a query to see the patients that have a certain insurance carrier and have been seen in a certain period of time (like last year, or last 2 years)?
by fschiopu
Thu Nov 15, 2007 3:35 pm
Forum: Advanced Topics
Topic: Encryption and backups
Replies: 3
Views: 5805

truecrypt

hi, I'm currently using truecrypt (http://www.truecrypt.org) to create an encrypted partition where i store all the sensitive data about the patients (including mysql database). It is opensource and they have a linux version too.The software can use an entire drive or a single file on any drive and ...
by fschiopu
Thu Oct 04, 2007 3:30 pm
Forum: Main Forum
Topic: Unsent procedures
Replies: 1
Views: 4986

Unsent procedures

Hi, I have noticed that if we do not enter the treatment the same day for a patient with insurance, and we do it the next day using the original date of treatment the procedures do not appear as unsent in the account module, and also the unsent claims report doesn't detect them too. We are using OD ...
by fschiopu
Fri Sep 28, 2007 6:13 pm
Forum: Main Forum
Topic: Smile Reminders?
Replies: 4
Views: 10421

promptalert

Hi, I've been using promptalert (http://www.promptalert.com) for last year or so. It is very customizable (e-mail, phone , text message at any predefined intervals) and the support is very good. It integrates perfectly with OD without any need of double entry showing the status of the reminder direc...
by fschiopu
Wed Sep 05, 2007 8:53 pm
Forum: Main Forum
Topic: Credit Card Processing Integration - XCharge Feedback
Replies: 38
Views: 33125

The problem was the X-charge version. After upgrading to version 6.2.0 (from 6.0.3) everything works like a charm. Thank you again.
by fschiopu
Wed Sep 05, 2007 3:41 pm
Forum: Main Forum
Topic: Credit Card Processing Integration - XCharge Feedback
Replies: 38
Views: 33125

Hi, I called the tech support but they don't seem to know much about the OD integration. I want to know what needs to be done to avoid the double entry of the amount. When I open the payment window and enter the amount pressing the x-charge button just brings up the x-charge terminal window with no ...
by fschiopu
Wed Sep 05, 2007 9:29 am
Forum: Main Forum
Topic: Credit Card Processing Integration - XCharge Feedback
Replies: 38
Views: 33125

I’m using x-charge for more than one year (before it was integrated in OD). I tried to activate the new feature in OD so I don’t have to double enter the payment, but I was getting an error about X-ChargeXResults.txt file missing. I created an empty file in the directory requested but ...
by fschiopu
Wed Aug 22, 2007 10:21 am
Forum: Main Forum
Topic: Problem after converting database
Replies: 1
Views: 3719

My fault. The show history check box was unmarked. :D
by fschiopu
Wed Aug 22, 2007 10:13 am
Forum: Main Forum
Topic: Problem after converting database
Replies: 1
Views: 3719

Problem after converting database

Hi,

After converting successfully to the latest version (5.0.16 I believe) I can’t see the old account entries anymore. They show in the chart module as completed but they don’t show in the account module. Is there anything I’m doing wrong?
:(
by fschiopu
Tue Jul 24, 2007 6:45 pm
Forum: Main Forum
Topic: Chart
Replies: 2
Views: 6347

Yes,

You're right. That did the trick.
by fschiopu
Mon Jul 23, 2007 7:33 pm
Forum: Main Forum
Topic: Chart
Replies: 2
Views: 6347

Chart

Hi, I recently tried the 5.0.2 version, but the chart part of the OD is extremely slow and takes about 3 or 4 redrawing cycles until displays completely. Is there any way to fix it. all the other modules load normally. I love the new interface, but in the old version (4.7) the chart loaded in an ins...