Search found 38 matches
- Mon Jun 13, 2016 12:36 pm
- Forum: Advanced Topics
- Topic: Error loading Module Preferences after upgrade to 16.1.27
- Replies: 6
- Views: 12255
Re: Error loading Module Preferences after upgrade to 16.1.2
You were right. I run the update again on the backup database and it fixed it. It is working now.
- Mon Jun 13, 2016 10:44 am
- Forum: Advanced Topics
- Topic: Error loading Module Preferences after upgrade to 16.1.27
- Replies: 6
- Views: 12255
- Mon Jun 13, 2016 9:43 am
- Forum: Advanced Topics
- Topic: Error loading Module Preferences after upgrade to 16.1.27
- Replies: 6
- Views: 12255
Re: Error loading Module Preferences after upgrade to 16.1.2
Couple of times, but no problems where found. Tried the SQLyog Tools and found no errors.
- Mon Jun 13, 2016 9:16 am
- Forum: Advanced Topics
- Topic: Error loading Module Preferences after upgrade to 16.1.27
- Replies: 6
- Views: 12255
Error loading Module Preferences after upgrade to 16.1.27
Hi,
After upgrading from 15.2 to 16.1 and trying to load the Setup->Module Preferences I get the "Error loading module preferences. Run database maintenance and try again". Run the above and everything looks ok. No issues with mysql either. Anyone having any ideas why?
After upgrading from 15.2 to 16.1 and trying to load the Setup->Module Preferences I get the "Error loading module preferences. Run database maintenance and try again". Run the above and everything looks ok. No issues with mysql either. Anyone having any ideas why?
- Thu Aug 06, 2015 7:24 am
- Forum: Main Forum
- Topic: claim validation before sending
- Replies: 2
- Views: 4946
claim validation before sending
Hi, Is there any way to add the claim validation pop-ups back in the batch send claim module (version 15.2). I tried to enable it from setup but it shows only the text next to the claim. Before (version 14.2) if you try to send an incomplete claim it will be a pop-up reminder and the claim didn't ge...
- Thu May 08, 2014 10:28 am
- Forum: Advanced Topics
- Topic: DrTech's Plugin
- Replies: 40
- Views: 66999
Re: DrTech's Plugin
it is the live database.
- Thu May 08, 2014 6:07 am
- Forum: Advanced Topics
- Topic: DrTech's Plugin
- Replies: 40
- Views: 66999
Re: DrTech's Plugin
I have tried both versions of OpenDentalGold (14 and 13). My OD version is 14.1.15. Without the plugin statements print fine; ODG 14 prints only numbers instead of address,; ODG 13 prints numbers on the first 2 lines and only the state correctly on the last line. No other errors encountered.
- Tue May 06, 2014 7:18 pm
- Forum: Advanced Topics
- Topic: DrTech's Plugin
- Replies: 40
- Views: 66999
Re: DrTech's Plugin
The address is setup exactly like yours and prints fine without the plugin. i'll try the new version tommorow and let you know.
- Tue May 06, 2014 12:17 pm
- Forum: Advanced Topics
- Topic: DrTech's Plugin
- Replies: 40
- Views: 66999
Re: DrTech's Plugin
I have tested it with 14.1, but it doesn't print the office address on statements.
- Sun Oct 20, 2013 9:07 am
- Forum: Main Forum
- Topic: Crown initial or replacement
- Replies: 14
- Views: 14459
Re: Crown initial or replacement
I know. This is exactly why i asked. It is much easier if the pop-up appears when treatment planning and entering the procedure and asking the patient right away, rather than when sending the claim or preauthorization and the patient might not be around.
- Fri Oct 18, 2013 10:06 am
- Forum: Main Forum
- Topic: Crown initial or replacement
- Replies: 14
- Views: 14459
Crown initial or replacement
Hi,
Is there any way to set-up and alert when a crown is treatment planned to ask if there is initial or replacement? this is important for a replacement crown in order to enter the prevoius insertion date.
Is there any way to set-up and alert when a crown is treatment planned to ask if there is initial or replacement? this is important for a replacement crown in order to enter the prevoius insertion date.
- Tue Jan 15, 2013 8:02 am
- Forum: Main Forum
- Topic: Cerec SW 4.0 bridge
- Replies: 9
- Views: 23341
Re: Cerec SW 4.0 bridge
You were right. The bridge needs the optional line arguments to create the patient ( - [PatNum];[FName];[LName]. After doing it it works as planned.
Thank You for your help.
Thank You for your help.
- Mon Jan 14, 2013 8:40 am
- Forum: Main Forum
- Topic: Cerec SW 4.0 bridge
- Replies: 9
- Views: 23341
Cerec SW 4.0 bridge
Does anyone know ho to get the cerec bridge work w. version 4.0? I tried the default setting in Program Links but keeps giving me an error.
- Mon Sep 26, 2011 7:16 am
- Forum: Main Forum
- Topic: CC Recurring Charges
- Replies: 5
- Views: 6329
CC Recurring Charges
Hi,
Can anyone explain me how this feature actually work. What needs to be done for a charge to show in the table.
Thank You
Can anyone explain me how this feature actually work. What needs to be done for a charge to show in the table.
Thank You
- Tue May 10, 2011 4:52 am
- Forum: Main Forum
- Topic: Insurance Payment Dates
- Replies: 2
- Views: 3437
Re: Insurance Payment Dates
My bad. Problem solved after pressing F1 to change the view.
- Tue May 10, 2011 4:01 am
- Forum: Main Forum
- Topic: Insurance Payment Dates
- Replies: 2
- Views: 3437
Re: Insurance Payment Dates
Hi, Problem solved after upgrading to version 7.8.19 and running the Ins Pay Fix. Have another problem now. The circles on the appointments (UR corner) and assistant (LR corner) don't show anymore. I tried to set it up in Appointment Views, but still doesn't show on the schedule. It is a little hard...
- Sat May 07, 2011 6:43 pm
- Forum: Main Forum
- Topic: Insurance Payment Dates
- Replies: 2
- Views: 3437
Insurance Payment Dates
Hi, For some reason in the account module the Insurance Payments show only today's date (even 3 year old payments). If i double click on the payment it shows the correct date, but If i try to print a statement i have the same layout which is very confusing for the patient. Any ideas about what could...
- Tue Aug 10, 2010 10:00 am
- Forum: Developers
- Topic: Unable to compile 7.0
- Replies: 4
- Views: 5848
Re: Unable to compile 7.0
I ended up reinstalling VS2008. It worked the first time afterward.
- Sun Aug 08, 2010 7:27 pm
- Forum: Developers
- Topic: Unable to compile 7.0
- Replies: 4
- Views: 5848
Re: Unable to compile 7.0
Hi,
Checked everything, no errors of any kind. All the .dll are in place, and the refferences too. Tried to compile on 3 diferrent computers and i get excatly the same error.
Checked everything, no errors of any kind. All the .dll are in place, and the refferences too. Tried to compile on 3 diferrent computers and i get excatly the same error.
- Fri Aug 06, 2010 1:17 pm
- Forum: Developers
- Topic: Unable to compile 7.0
- Replies: 4
- Views: 5848
Unable to compile 7.0
Hi, I tried couple of times but i get the following error Error 1 'AxAcroPDFLib.AxAcroPDF' does not contain a definition for 'OnError' and no extension method 'OnError' accepting a first argument of type 'AxAcroPDFLib.AxAcroPDF' could be found (are you missing a using directive or an assembly refere...
- Mon Mar 15, 2010 9:36 am
- Forum: Main Forum
- Topic: Barcodes
- Replies: 3
- Views: 4417
Re: Barcodes
Hi, Is there any plan to use the sheets for the labcases soon? I'm asking because i was trying this weekend to use a bar code scanner to track the labcases. The driver for the scanner supports ODBC and can add data to a mysql table, which in turn can be synchronized with the labcase table. The only ...
- Fri Mar 12, 2010 2:19 pm
- Forum: Main Forum
- Topic: Barcodes
- Replies: 3
- Views: 4417
Barcodes
Hi,
Has anyone tried to integrate bar codes in OD? I have a small bar code scanner that works well for inventory, and I was thinking it can work for tracking lab cases too, if we can print a bar code on a label with the patient's name.
Has anyone tried to integrate bar codes in OD? I have a small bar code scanner that works well for inventory, and I was thinking it can work for tracking lab cases too, if we can print a bar code on a label with the patient's name.
- Tue Nov 03, 2009 7:43 am
- Forum: Main Forum
- Topic: OD 6.8 Claim Error
- Replies: 1
- Views: 2669
OD 6.8 Claim Error
Hi, I tried using OD 6.8, but everytime I try to create a claim using the little arrow and Other option to use an old insurance plan the the program crashes. I get the following: ee the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. *************...
- Tue Oct 06, 2009 8:49 am
- Forum: Main Forum
- Topic: Patient Signature
- Replies: 4
- Views: 4664
Re: Patient Signature
Hi, I was thinking of something similar to the consent form in the chart module. I was able to create a new claim form and replace my name (they want the providers signature too) with a scanned version of my signature that prints with the claim, but i couldn't find a field that uses the patient sign...
- Sat Oct 03, 2009 9:15 am
- Forum: Main Forum
- Topic: Patient Signature
- Replies: 4
- Views: 4664
Patient Signature
Hi,
Is there any way I can have the patient's signature print on the claim in the authorization section, instead of Signature on File? I have a few patients who's carriers don't accept SOF.
Thank You
Is there any way I can have the patient's signature print on the claim in the authorization section, instead of Signature on File? I have a few patients who's carriers don't accept SOF.
Thank You
- Sat Feb 14, 2009 8:48 am
- Forum: Main Forum
- Topic: Label for Insurance Carrier Address
- Replies: 1
- Views: 2795
Label for Insurance Carrier Address
Hi,
Is there any way to print the Ins Address to the label printer from the Ins Carrier list. The toolbar button is great but you have to load a patient to work.
Is there any way to print the Ins Address to the label printer from the Ins Carrier list. The toolbar button is great but you have to load a patient to work.
- Fri Dec 19, 2008 11:34 am
- Forum: Main Forum
- Topic: query
- Replies: 2
- Views: 3386
Re: query
Hi, I came up with the following query (based on one found in the query section) which seems to work, but I don't know how accurate it is. Any input is appreciated. SELECT carrier.CarrierName,patient.* FROM patient,carrier,insplan WHERE patient.PatNum=insplan.Subscriber AND insplan.CarrierNum=carrie...
- Fri Dec 19, 2008 4:35 am
- Forum: Main Forum
- Topic: query
- Replies: 2
- Views: 3386
query
Is there a query to see the patients that have a certain insurance carrier and have been seen in a certain period of time (like last year, or last 2 years)?
- Thu Nov 15, 2007 3:35 pm
- Forum: Advanced Topics
- Topic: Encryption and backups
- Replies: 3
- Views: 5851
truecrypt
hi, I'm currently using truecrypt (http://www.truecrypt.org) to create an encrypted partition where i store all the sensitive data about the patients (including mysql database). It is opensource and they have a linux version too.The software can use an entire drive or a single file on any drive and ...
- Thu Oct 04, 2007 3:30 pm
- Forum: Main Forum
- Topic: Unsent procedures
- Replies: 1
- Views: 5003
Unsent procedures
Hi, I have noticed that if we do not enter the treatment the same day for a patient with insurance, and we do it the next day using the original date of treatment the procedures do not appear as unsent in the account module, and also the unsent claims report doesn't detect them too. We are using OD ...
- Fri Sep 28, 2007 6:13 pm
- Forum: Main Forum
- Topic: Smile Reminders?
- Replies: 4
- Views: 10472
promptalert
Hi, I've been using promptalert (http://www.promptalert.com) for last year or so. It is very customizable (e-mail, phone , text message at any predefined intervals) and the support is very good. It integrates perfectly with OD without any need of double entry showing the status of the reminder direc...
- Wed Sep 05, 2007 8:53 pm
- Forum: Main Forum
- Topic: Credit Card Processing Integration - XCharge Feedback
- Replies: 38
- Views: 33329
- Wed Sep 05, 2007 3:41 pm
- Forum: Main Forum
- Topic: Credit Card Processing Integration - XCharge Feedback
- Replies: 38
- Views: 33329
Hi, I called the tech support but they don't seem to know much about the OD integration. I want to know what needs to be done to avoid the double entry of the amount. When I open the payment window and enter the amount pressing the x-charge button just brings up the x-charge terminal window with no ...
- Wed Sep 05, 2007 9:29 am
- Forum: Main Forum
- Topic: Credit Card Processing Integration - XCharge Feedback
- Replies: 38
- Views: 33329
I’m using x-charge for more than one year (before it was integrated in OD). I tried to activate the new feature in OD so I don’t have to double enter the payment, but I was getting an error about X-ChargeXResults.txt file missing. I created an empty file in the directory requested but ...
- Wed Aug 22, 2007 10:21 am
- Forum: Main Forum
- Topic: Problem after converting database
- Replies: 1
- Views: 3739
- Wed Aug 22, 2007 10:13 am
- Forum: Main Forum
- Topic: Problem after converting database
- Replies: 1
- Views: 3739
Problem after converting database
Hi,
After converting successfully to the latest version (5.0.16 I believe) I can’t see the old account entries anymore. They show in the chart module as completed but they don’t show in the account module. Is there anything I’m doing wrong?
After converting successfully to the latest version (5.0.16 I believe) I can’t see the old account entries anymore. They show in the chart module as completed but they don’t show in the account module. Is there anything I’m doing wrong?
- Tue Jul 24, 2007 6:45 pm
- Forum: Main Forum
- Topic: Chart
- Replies: 2
- Views: 6374
- Mon Jul 23, 2007 7:33 pm
- Forum: Main Forum
- Topic: Chart
- Replies: 2
- Views: 6374
Chart
Hi, I recently tried the 5.0.2 version, but the chart part of the OD is extremely slow and takes about 3 or 4 redrawing cycles until displays completely. Is there any way to fix it. all the other modules load normally. I love the new interface, but in the old version (4.7) the chart loaded in an ins...