Open Dental

jonesrdh

We have an employment change and have changed the schedule to accept the new hygienist, but the existing appointments are still listed under the prior hygienist. How do we change all prescheduled appointments to reflect the new schedule?

jonesrdh

Something has changed in our user manual. We used to click "Help-online help - contents" and would be taken to a very useful user friendly website with screen shots of various OD views. I was able to problem solve and learn tons by diving into that. Now it takes me to a plain screen of words only an...

jonesrdh · Re: Perio charting previous exams 14.3.23

14.3.23

jonesrdh

Yes, I double clicked on 8/22/2016 12/11/2012 pops up with the date change window I closed it and tried to click 8/22/2016 and it pops back to the 2012 one, oddly any exams before 12/11/2012 open properly to be edited but any after that date do not. I wonder if a setting or update changed something.

jonesrdh

I used to be able to click on a specific perio chart and have the option to change the provider or date of service. Now if I click on a date it opens whatever date is at the top of the 5-6 dates seen and stays there no matter what other dates I click on. This happened at our old office on our laptop...

jonesrdh

Thank you very much. How do I set up OD to assign different times to different appointments. It seems to default anything with a Pro as 20 min.

jonesrdh

I feel like I knew the answer years ago but how do you assign time length to certain procedures. For instance a PerEx, Pro, 4BX is 50 min. For some reason every time we add or delete anything from the apt list it shrinks the apt to 20min. I saw that you can click "time lock" so the time doesn't chan...

jonesrdh

We just started using, or trying to use the planned tracker feature. It is pulling up anything 2012 and prior but we can't see 2012 to present. Are there settings I need to adjust?

Thanks

jonesrdh

The Paragon rep said she was pretty certain Open Dental had a way of running this info in a report but I can't find it. We are trying to run some reports to anylize our insurance reimbursment rates. We have diferentiated specific write offs to be listed so that the insurance provider is tagged to th...

jonesrdh

Is there a way to run a report that breaks down insurance payments vs cash and also even breaking down by insurance company?
Sorry I am the RDH and the receptionist was asking if I could check into how to do this. I don't often run reports. We are a fairly small office.

jonesrdh

Recently (and I think completely unrelated) I switched the power settings on the laptop in the DDS opperatory. The reason was that when the power conservation would make the screen go black this would disable the volume. Then when I would page the doctor she wouldn't hear it. For some reason ever si...

jonesrdh

Thank you. I should have looked at the website first because I did find this solution and now was coming back to edit my post. I appreciate your reply.

jonesrdh

Is it possible to select only certain aspects of the treatment plan to be visible on a patient print out of the treatment plan? We have a patient with extensive decay and multiple teeth need fillings. He has decided he'd like to consider an upper denture but we don't want to delete all the treatment...

jonesrdh

Thank you so much! That is perfect!

jonesrdh

We are curious to know if there is a way for the laymens terms to show on the schedule instead of the ADA definition. There are 2 or 3 procedures that we do regularlly that have no ADA code, however OpenDental requires one so we have to use a generic code. D0431 is a whole paragraph but basically we...

jonesrdh

Thank you. I figured we were behind, someone in our office thought we were getting automatic updates. I didn't think so.

jonesrdh · Re: Treatment finder report 7.3.12.0

7.3.12.0

jonesrdh

Our receptionist has used the Treatment finder report in the past to run a list of treatment that is not completed. It would list the patient and what treatment needed done. Site specific. However recently when she runs it it is bringing up a report that lists patient name, $annualmax $amountuse $am...

jonesrdh

Thank you very much!

jonesrdh

Is there a reports tutorial for Open Dental? I am the RDH and am curious about running certain reports but have no idea where to begin. We went to a practice management CE last night and they suggested going through active patients and categorizing those that are scheduled for recall and those who a...

jonesrdh

In the top center of the appointment edit screen is a list of items we commonly select when setting up appointments. What is this list call, how do I add, edit, delete items on this list?
Thank you

jonesrdh

Thanks Jordan. One more question - When I go to schedule an apointment there is a line in the procedures column that says Periodic Child Exam. When I choose this it pulls the regular periodic exam code over to the treatment. How do I assign the new code to this line? Thanks

jonesrdh

Is there a way of assigning a different fee between child and adult exams? They have the same procedure code. I am the RDH and don't deal with the fees much but we have just been wondering. Currently both are the same fee but it seems like more work goes into an adult exam. Thanks.

jonesrdh

We occasionally have a need to edit a line item that has already been completed. Normally there is no problem doing this. Once in the procedure page we click "edit anyway" and we are allowed to make changes, this can be a note or date adjustment, code adjustment etc. We have one account that when we...

jonesrdh

Thanks. I know this is the simplest scenario. That is what I currently do. My boss was curious if there was a way of listing both the date done and the date due.

jonesrdh

Each morning we have a huddle before starting the day. We view each chart and click the family button to see the recall. We have assigned pro/exam/x-rays to show up here. There are 3 columns Type, due, scheduled. Is there a way to edit this area and also show the date the last time the service occur...

jonesrdh

Currently when I schedule recall I click "Make/Find appointment" and then I select "create new apt" and select what I want. Another RDH recently began using the "schedule recall" button. However when she clicks it it appoints multiple items that we do not want to schedule. For instance a patient bei...

jonesrdh

All I ended up doing was going into security and resetting that I can edit my time card. We are a very small office and our boss uses the open dental time card to add up our hours. It's easier to just look at the total hours instead of looking for specific notations since we add notations anytime we...

jonesrdh

Ever since the last update I am now unable to clock/in/out for a future date. The reason for doing this would be pay day is Jan 15 and I am taking Jan 14 as a vacation day so I would want to clock in/out for that day and label it as a vacation day so that it is included in the pay period. I will not...

jonesrdh

Thank you for your help. I believe we are behind on our updates, because I don't see that graphics box. Thank you though.
Jennifer

jonesrdh

Thank you but I am still having trouble. I am looking for the "procedure edit" window. Maybe we don't have the current update. Along the top of the progress area the tabs are - Enter treatment, missing teeth, movements, primary, planned apt, show and draw. Along the top of chart I have- select patie...

jonesrdh

We have a unique situation and I can't seem to find the proper way to chart it. Pt had #3 extracted years ago. We had a periodontist place an implant and we did the crown. However both are charted as done here. Which is fine. However since then the implant failed andthe periodontist removed the impl...

jonesrdh

Sorry, yes, I meant the progress notes. So, when I look at the show tab, currently everything is checkmarked except the two "show only" options and selected teeth and audit. If I uncheck family, that will solve this? I am confused as to what I need to do before restarting though. Thanks so much for ...

jonesrdh

Just curious. We recently updated and now any insurance transaction or account note from one patient is showing up on any account in the family. So a family of 4 is showing multiple notes on each account and it is bogging up the progress notes. Is there a way to only show the notes and transactions ...

jonesrdh

Thanks so much! I knew it would be something simple like that....

jonesrdh

Just curious. We updated our fees, but now when we have recall patients that were scheduled prior to the update the old price is attached to the line. So I have been going into each line and "changing" it and reselecting the procedure to update the fee. Is there a better way to do this?

jonesrdh

I stumbled onto the solution. Under setup, misc there is a block that can be checkmarked for solid block outs vs outlined.

jonesrdh

I am the RDH, so I don't have that much experience with the appointment functions other than scheduling Prophys. I am trying to figure out how to make an apt block a solid color. For instance I accidently scheduled a pt for Memorial day because I didn't see that it was a holiday. We marked the day a...

jonesrdh

I hate to disagree with you Jordan, but doing it on a patient by patient basis is extremely time consuming. We get some patients taking 20 or so drugs. Seeing that you have to look up the spelling in the book, and enter the generic and then the brand name it is quite a task when you only have so muc...

jonesrdh

I don't know the cost, but we are a small office and got Dexis. What we did to cut costs was bought one laptop and put it on a rolling cart. Then we are able to transport it between our three rooms. We usually only work out of one room. With Dexis there is only one size sensor so it eliminates cost ...

jonesrdh

So I was trying to help the receptionist out by researching an easy way to make labels for mass mailings. I see in the online index that there is a laser label feature, however I don't see it on our open dental. So that led me to assume we needed to do an update. I went to help/update/check for upda...

jonesrdh

Is there a way to see what version we are on? I can't tell if we have updated or not. I don't believe we have the current version but how do I see which one we are currently running on. Thanks.

jonesrdh

Is there a way to add a procedure category that would require the tooth # to show in the Th column? I'd like to be able to make a note about a tooth and later scan through the Th column looking for the tooth # instead of trying to read all prior notes. Sometimes there may be information that is need...

jonesrdh

We frequently perform a mesial or distal composite only. Is there a way to add quick buttons to the list. Also I sometimes Have a DL, or MB composite or DOL MOB and those aren't on the quick buttons either. Thanks.

jonesrdh

I agree a search would be a nice added feature. Another problem I have is it would be nice to add more than one medication or illness at a time. My big wish would be that there is a list provided by Open Dental. Although it isn't that hard to enter a medication into the list here and there, and the ...

jonesrdh

There are several things that I can not figure out how to chart on Open Dental. The most important is a watch area. What are you guys using for that?

Also a chipped area that is not needing treatment. Or a NCCL (non carious cervical lesion) or the abfracted area of a tooth with recession.

Thanks.

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