Open Dental

sparkly

version 7.0.29. a patient told me today that he received the recall email intended for his wife. he is the guarantor on the account, BUT she has a listed email, it shows in the recall list when selecting who to send reminder 1,2,3 etc to, and "group by families" was unchecked. Is this the normal beh...

sparkly

Is there an option to use [last recall visit date] instead of [due date]? This sounds really nitpicky, but I've had better luck (better impact) when an overdue person sees the last time he was in the office versus the last time he was supposed to make an appointment...

sparkly

Please let me know what you come up with! i have an account that's the same scenario. I isolated the insurance plan and removed all other people that were attached to it in error in the first place. Then I attempted to delete the plan because it was the incorrect one for the account anyway. I kept g...

sparkly

It’s infrequent, but those times when there is a failure to send of an email message, the popup window comes up stating so (otherwise it says ‘sent’), but after the popup is closed by the user, there is no indication in the commlog entry that the message failed to go out. It’s good that the message ...

sparkly

DavidWolf wrote:I think that the tooth status that should show is the most recent one. There is no way to predestine which one is the trump condition.

good point. that's a good idea.

sparkly

if you open the claim from the patient's account, all the info at the very top header gives that info, no? Guarantor name, Ins company, and relationship to subscriber. There's a window for 1* and 2*('other coverage') in that header. Also, there's 'Claim type' which follows what was input in the Fami...

sparkly

No kidding! I can't believe that so many adults LEAN over the counter to see the screen (upside down)!! We have a couple monitors at the front desk and these filters let us angle the monitors so they fit best on the work surface as opposed to how they're best blocked from the patient. Just remember ...

sparkly

6.5.24 I think i remember reading that Conditions will supercede Finished Tx, Existing Other Tx, and Treatment Planned Tx. Is this correct or am I forgetting to change a setting for Conditions? Is there a feature request to be able to choose how the layers show on the chart? If Conditions is used to...

sparkly

"all fields" means anything that's output data in the OD database. for example, I want to pull in the patient's gender in a lab slip. well, i can't do that because the Gender field isn't one i can place in the template Lab Slip. instead of picking and choosing a limited number of variables (for outp...

sparkly

nooooo. in sheets you have to set up each little box for each little thing if you want the data pulled from the database. if you copy/paste a word doc/letter merge in, your variables won't be 'live' and you'll have to manually type them when you generate your Sheet, just like a plain old big text bo...

sparkly

can't do the second thing until programmers add ALL fields available to ALL sheet types and ALL sheet types can have Output Fields active. For now, you're still stuck with only what variables are available. For now, you can only add a static text box and manually type in the Date when you generate a...

sparkly

Yep, as said above. I'd love to post the word file for you but it's too much of a pain for me to try and upload to a host to post an url. The key is to set the page layout for the Word document...Landscape...and size...B6, C5, whatever your envelope size is. Then when you select the letter merge fie...

sparkly

Definitions - Payment types
Add Care Credit and when a payment is posted to a patient account, select that (like you do with cash/check/credit card right now).
In Manage - Deposits, you can also select Care Credit as payment type and see your total deposits by that payment category.

sparkly

this is a good idea. if you open up the appt, to have this info in the vicinity of Status/Unscheduled Status/Confirmed OR Dentist/Hygienist/Assistant would be great (make the New Patient checkbox smaller or take up less room). You could see if the patient pre-appointed 6mo ago or last week. I'll hav...

sparkly

I just list EMERGENCY as their referral source (or the name of the doc you're covering for if you do it frequently enough). Then I mark them inactive when tx+pmt is done. If you ever need a list of these people that you've seen, you can run a referral report and see them all in one place.

sparkly

i too will not be getting a label printer anytime soon. i still have my letter merge set up for envelope printing. it prints my logo in addition to patient addresses and always prints in the right orientation for an envelope. as long as the letter merge feature stays active (before the sheets reques...

sparkly

you're shooting yourself in the foot by not including the documentation with the original claim if you know the ins co 'requires' it for porcessing. they can sit on the claim for 30 days and then tell you it's denied till the appropriate supporting info is received. then you mail it and wait another...

sparkly

this won't help, but i went to 6.5.14 last Friday and it went ok.

sparkly

Thanks for that info. I didnt realize other programs also populated in OD like that. (OD's info pages mention tightest integration with Tesia.)
Any Tesia users/former users out here with comments??

sparkly

I’m considering a switch for eclaims processor. I’ve pulled and read all archived info from last year and would like April 2009 opinions since some companies have improved functions and some may have dropped in stellar performance. I’m considering ClaimConnect, Emdeon, and Tesia, mainly for lower co...

sparkly

could it sit on the lower left hand side where the family info (basic insurance, referral, credit type) and medical info boxes sit?

sparkly

that's the recommended way to do it. per OD preferences, those broken appts you leave on the schedule will only serve to clutter it, so why would you want to keep them there (since you already have a record of it in the account module and in the appt lookup for the patient.) i, like you, like to see...

sparkly

savvy wrote:Hmmmm,
I don't want to disable it for everyone, just certain patients.

you can do it by patient. when you open the recall box and open prophy, check the Disable box on the top left. this affects only that patient's prophy recall.

jordan, what version will the "-1 autonotes" fix be added in?

sparkly

version 6.4.12 Is there a way to manually change/rig the reminder # for a patient? Patient was sent 1st reminder with message 1. Then let's say something was wrong with the patient info and we need to resend the 1st reminder with message 1 instead of sending 2nd reminder with message 2. Does deletin...

sparkly

got it. wow, that's a nice ins co to send you a copy of the eob. so after you print the patient receipt, just put in Total Payment as $0 like you're closing out the claim and then change the status back to Sent (and delete the received date) and it will again show on your outstanding claims. It'll l...

sparkly

If you don't use a fill-in med questionnnaire or an external program for med forms, you can scan a paper form into OD. It will reside in the Images module, but you can see it easily in the Chart Module: Label a folder called "MH" in Images. All scanned forms go into that folder. Then make "MH" an ac...

sparkly

You don't know when the patient receives his check to be able to mark the claim PAID at some random future date, so why are you trying to still track it? Why do you want these claims, for which you'll NEVER get ins payment, cluttering up your Overdue's that *really* have to be followed up on? If you...

sparkly

In cases like this, we close out the claim as soon as it's sent (so after it's e-sent we input 'payment' as $0...write in the Reason Underpaid "Your ins check will arrive to you shortly" or "Payment being sent to patient"). Then when you print the statement/receipt, it shows the patient paid in full...

sparkly

I think in the future OD may allow you to send and 'receive' in OD. This may be advantageous to some but more cumbersome to others. It would basically be like incorporating an email client into OD and I don’t know how beneficial it would be when there are already programs like outlook available. Yo...

sparkly

The email function is very primitive (still) in OD since there's only outbound mail capability (as of version 6.4). The only 'creative' thing to set up is the address that you want recipients to see (patients, referrals) when you generate an email from different parts of the program. Your smtp serve...

sparkly

sparkly

Version 6.4.3 In the manual, it noted that a unique commlog entry will be recorded when a reminder is sent, differentiating between a 1st, 2nd, or 3rd reminder. When I tested this by sending a 1st, 2nd, then a 3rd, I got the same commlog entry for all: "Sent recall notice: 4". Does the 4 refer to so...

sparkly

As saavy requested, the Date variable is present but the Time variable has gone missing. Does anyone have any interest in adding a Patient NAME variable, especially for the email recall? A person's email is usually generic (not usually their first and last name) and there's no way to automate the na...

sparkly

Good catch. My first test was just to see if the recall email reminders would email the right information and track them correctly in the commlog. Have you been able to test whether the commlog entry differentiates between 1st reminder sent and 2nd, 3rd, etc when you generate psotcards?

sparkly

open the appt window (edit appt) and set the Status (mid top left) from Scheduled to ASAP.

sparkly

on a side note for somewhat similar behavior for people who are playing with this: i was playing with the recall also and finally found info in the Manual that once a reminder is sent/emailed to the patient, he will DISAPPEAR from the list until x amount of time (you set this up in recall setup). Th...

sparkly

The non-patient is the guarantor but does NOT have any account or chart activity, just commlog entries. (Payments have been linked to the children only so the parent ledger is empty). Changing the date range doesn't exclude the guarantor or other archived family members. I'm assuming this is a funct...

sparkly

I don’t think this is possible now (in using Statements and reading the manual) and I haven’t found it in the Feature Request. Is there a way to print a statement (walkout) that includes only active patients instead of all patients in a family? In my example, there’s a guarantor that’s marked a Non-...

sparkly

Scan your referral slip and save it as a jpeg. When you're in Sheets, make a new referral slip to modify (copy and edit). When you're in this new referral slip, choose the IMAGE button. In there, select the jpeg you want to bring in. It can be anywhere on your drive and will pull it into your OPENDE...

sparkly

So if i have D0150 as a condition code of generating a recall, will this same behavior happen? (since the D0140's whould not have a D0150...)

sparkly

Related question: In 6.3/6.4, are the generated Sheets documents stored somewhere like a temp folder or an A to Z folder? Or is it always generated on the fly by pulling data from the tables when clicking from the Account/CommLog or Chart entry?

sparkly

I'm still a version behind, but I jsut found out: Set up your Sheets (use the default ReferralSlip or tweak a new one ReferralOS)--all in Setup - Sheets. Dr. OS has to have an entry in Lists - Referrals. If you edit the Dr. OS entry, there's a ReferralSlip pulldown on the lower right. Choose Default...

sparkly

Do you have all the recalls set up (is this the version where it's editable?) Usally it's because you're not tracking the PREVIOUS date...they haven't been in, you're changing from 1120 to 1110, etc. If it's their first visit and the cleaning you JUST completed hasn't been set complete before you tr...

sparkly

Rickliftig wrote:One other idea - perhaps categorize the suggestions (broadly of course).

Yes! One for email-related, one for specific-module-related, etc etc.

sparkly

Jordan Just got the hang of the letter merge too---oh well---I like it though. Could you possibly add The referral name of a specialist, address, city etc.... to the merge fields for us, it would be nice for envelopes and letters we send to different specialists we do business with. As it is now it...

sparkly

Jordan: Are you suggesting we really make a planned appointment for every patient we see. I tend to do it for all the major tx, crowns, bridges, some major restorative plans, but never do it for recall prophys and some single fillings. The reason we dont do it is that its an extra step. Plus the tr...

sparkly

owandy has a good reputation (the manufacturer is good). xdr is NOT eva, it is an e2v type ... big difference. the e2v is a good quality sensor for about 6k as far as i remember. it's a better-quality for the lower end of the $ spectrum...since no Dexis is possible...the porsche of sensors.

sparkly

http://70.90.133.65/forum/viewtopic.php?f=1&t=1430

sparkly

Like Jorge said, if you have a fee schedule that's set and you don't need to keep track of discrepancies between your fees and ins co fees, you 'turn off' that feature by not letting the fee schedule be 'allowed'. The allowed feature=coverage book.

sparkly

When adding a procedure from the appointment window, the user is taken to the long list of procedure codes. You have to type in the Description or procedure code to find the code(s) you want. Is it possible (programming-wise) to instead take you to a window of the list of Procedure Buttons (that are...

sparkly

Lists - Procedure Codes
On the bottom right should be buttons that take you to fee schedule import/export/edit/add, etc.

sparkly

Word is just word processing, cutepdf is a virtual printer. You could use Word to import your Print-screen to, but that's not the same as printing the file.

sparkly

I'm not familiar with what is accessible in the trial version, but in case you need this for your live version too... Do you have an email address in the email field for the patient? The email button then becomes active. If you'd like to send to a specialist, have his name in the REFERRALS list alon...

sparkly

ha ha. you better get to work!

does the treatment plan manager have any better news for you?

sparkly

it's in Lists in the Reports, but it's broken. it's called Treatment Finder.

sparkly

if email doesn't work in the near future, next best thing is to export to excel or pdf and save the file. then just email the file as an attachment.

sparkly

go to prodecure list (whrere you set fees also). open a code. in addition to setting the default xx//, paint type, mouth location, etc, the big text box at the lower left is for default proc notes. any time you set this particular code complete, these default notes will automatically be input into t...

sparkly

no! you can double-click on the patient's recall and change it! so for your patient, you open it and set his recall period to 3yrs instead of the default 5. that change applies to jsut him. (if you have other family members on the same plan and want them to be 3yrs also, go into each person). if you...

sparkly

i'd like to know when our 100 points gets renewed. we can't have just 100 points for the next 800 versions. like when we hit version 7, can we have 100 again? or maybe for each version we get 100...

steve, i'll vote for your xrays if you vote for my full email

sparkly

then i TRIPLE dare! (or is it double DOG dare that comes next...

). especially if it's so easy to do!!! why have i been waiting 4yrs for this and copy-pasting??!!?

sparkly

no, that's a feature that's been 'planned' for a while but hasn't materialized yet. i guess most OD users dont use email in general. you can send basic messages OUT and they'll be recorded in the commlog, but incoming mail is non-existent (and does not get automatically delivered to the correct pati...

sparkly

anyone with admin rights, not just Admin, can see the password.

sparkly

i like the idea of being able to notate CERTAIN things on the chart...the text box at the bottom sometimes jsut doesn't cut it to see things 'at-a-glance'. making it 2d would be adequate, as long as it showed up in the 'simple' view also. i'd say to code in several blank templates and every office c...

sparkly

i've wanted this feature (as a part of fully-functional email capability) in OD since I started with it. Had to write a program as a work-around in the meantime since there was *no way* I was going to go without email. Did you put this in the request features yet? Under full email capability or just...

sparkly

Has anyone had an issue with NOT having the pt sign for assignment of benefits and the payment still comes to your office? The (few) claims that I sent off for patient reimbursement were not processed correctly until I cleared the info under 'Billing Entity' on the claim form. Could the "assignment ...

sparkly

i have this set up in letter merge. works great. you can also set up different envelope sizes since it's based on a word doc.

sparkly

Dr Neelley, i agree with you that each plan should have its own allowed fee schedule/tracking capability. i was trying to figure out how to get past the shortcomings of the way this system has been set up so i can use parts of it NOW before it finally does become an actual fully-functional Bluebook....

sparkly

Everything I've said so far assumes you are on version 6.1, but that version has not even been released yet. I wouldn't try it until version 6.1 gets released. Maybe this week. And yes, it will automatically create and attach an allowed fee schedule for you. ha. ok. still on 6.0.2, so that's why i ...

sparkly

Our automation for assigning allowed fee schedules only happens as you create each new ins plan. The automation will be skipped if you assign an allowed fee schedule yourself. thanks jorge and jordan for the info/suggestions. i'll go in and make new fee schedules to enable fee tracking for those ro...

sparkly

ok, those assumptions help me understand this much better and see how it's meant to function. unfortuntely, like you said, this is not the experience in my area. there's medium-size companies that provide *crappy* Guardian plans that are at 30th percentile and other companies that have purchased Gua...

sparkly

i'm sorry, i haven't used this feature before so i'm not familiar with it. i read the manual information on how this is set up. is it correct that i'd have to set up a fee schedule for EACH unique insurance plan so i can store the allowed fees? for example, i have 1 standard fee schedule for the off...

sparkly

office name and info can be typed into the default email message box and will be included in each email then. (i guess this would be convenient only if you use email exclusively for recare and never use postcard printing.) one problem i see in use is that you can't 'email' a family postcard. if you ...

sparkly

oh this sounds great! i'll have to see where this is too next time i input a claim payment. If there's no 'allowed fee schedule' set up for the plan, will inputting a payment generate it automatically?

sparkly

Is this the same printer that also works for printing credit card transactions (via xcharge)?

sparkly

ok, i understand what you're describing. thanks for the heads up. i'm going to run into that same problem then when i finally input my landscape slips!

sparkly

I think of referrals as more of a clinical entity that should reside in the Chart Module, especially referrals from my practice to the specialist. I agree that a referral button right in the line with 'new rx' and 'lab case' would be nice. I have not yet upgraded to the beta version of 5.9.x where ...

sparkly

i've had this issue with pdf before when printing from another source (OD, xray program, etc). When you hit print and the printer choices come up, you select Adobe PDF, you have to go into Properties and change the default of Adobe to generate a landscape pdf for this one instance. this is maybe at ...

sparkly

Right now we treat PPOs that we participate in and ones that we don't the same way. We don't bill the patient until after we get payment or a rejection from the insurance company and then we adjust the balance. Then we bill the patient. Mogo is pretty good at learning, and like I said it's probably...

sparkly

i'm also looking to switch if the numbers work for me. if you care to share what you find as the difference between xcharge rates and your current setup once you get to that point... ... fyi: with many credit card processors, you jsut need you own merchant # for Discover, Amex, and MC/V and these ar...

sparkly

thanks, that's the missing link for me to try to cobble this thing together. as always, thanks jorge!!!!!!!!!!!

sparkly

the coverage book will be great. i know that when i used mogo, the difference in fees ended up being under $10 per procedure (maybe even less) since estimating patient portions keeps up with the 'amount allowable' by insurance... just by inputting the last insurance check. can't get much easier than...

sparkly

can anyone give me the values so i can plug them into my query??
thanks!

sparkly

Can someone please help me with a query? I’m trying to pull a report of patient info, like name, address , etc but I need to include values from a specific USER-DEFINED Patient Field. How would that be written? (Patfielddef and fieldname in there somewhere?)
Thanks!

sparkly

ok false alarm. the balance forward DID include other family members' balances (insurance and real) but the individual's calculations were right (something was misposted). The Total and Ins Est on the statement still do include family balances, not just the desired individual's.

sparkly

in the cobwebs of my brain, i thought i remembered that there will be a reporting feature for us to track/look up bugs and timelines for fixes. has this been done and is it just the web list of bugs by Jordan? rather than random posts and emails embedded in the forums, is there a planned 'interface'...

sparkly

I've noticed that you can right click on the appointment in the chart and a drop down windows opens which has "set complete" as an option, but when you click set complete on an appointment from the chart nothing happens? I'm quoting from a different topic from awhile ago as I ran across the same pr...

sparkly

awesome.

sparkly

I just printed out a walkout statement, and I was unable to get one that exactly matches "Pat Est Bal" at the top of the account module. The walkout statement starts with the whole family's balance, and all I want is this one patient's balance, to match the number at the top of the account module. ...

sparkly

Neither the return or enter key works to select the highlighted patient in patient lookup. Have to mouse the OK key.

sparkly

Thanks sparkly. I'm in contact with them to set me up w/ a trial version. The web based example they have was pretty sad IMHO so I'm glad to hear you like the actual program. of XDR? it's really hard to tell from their website how things actually function. definitely use the demo. it has its layout...

sparkly

I've used Apretyx and XDR imaging programs with my digital. I prefer XDR only because i like the layout of the program better. Functionally, they're both fine. XDR also handles IOC very easily (no first-hand experience with Apteryx on this specific point). I can use almost any sensor i want with eit...

sparkly

We have also been disappointed with walkout statements since upgrading to version 5.8.x There was a similar problem (bug?) in version 5.6.6 and it was corrected with the 5.6.7 update. In version 5.8.x, we get a lot more information than we want when we print a walkout statement. There is a way arou...

sparkly

This will also depend on your clearinghouse. If you use one that has some sort of communications software to upload the claims, you can only send claims from the computer where you have that software installed. Jorge Bonilla, DMD right. last i looked, renaissance also does only work from one comput...

sparkly

Had an error when trying to use a letter merge document that had "Primary teeth" and "grade school" as selected data fields...

sparkly

So I have been using OD for a month! 4) How do you find a list of a family's appointments? And when the patient calls and asks, "When's my next appointment?" where do I find this? 6) In our office we often make multiple appointments at one time: For example, Fred comes in for his recall appointment...

sparkly

Image backgrounds for referral slips are now fully functional. Now, we're working on letting the user draw on the form with the mouse or a pen. Useful for checking boxes, signing, circling teeth, etc. AWESOME! that's above and beyond what i had rigged up to do this. nice that it'll be 'automated' a...

sparkly

1. You can generate a referral email from within Open Dental quite easily using the dropdown arrow next to the Email button in the toolbar. in case someone doesn't know this, you have to enter the referral name in the REFERRAL section (in Family) in order for the specialist email to show up in the ...

sparkly

the V is for the 3D chart graphics and your notes. on insurance claims, the V defaults to a B, so you should write MV in your notes and have it draw that way. on the claim, MB will be printed.

sparkly

that's a great idea even for gp's...print selected dates to send off to specialists or for patients requesting records...

sparkly

Jorgebon wrote:If anybody has an icon for full dentures or partial dentures, please let me know.
Jorge Bonilla, DMD

Hope this is useable for you.

sparkly

Well that's too bad. What about pulling something simpler like cleaning, filling, crown, extraction, etc (or ada category) without the details of tooth numbers and other procedure details. Or the option to eliminate it completely? Hopefully some doable option will come up in the future.
thanks!

sparkly

We're on 5.6.23. The new statement layout is a hit with most patients (and office). I don't see this listed anywhere as a concern or bug, but can this change be incorporated into the statement printout: For patients’ next scheduled appointment date and time at the bottom of the page, the appointment...

sparkly

i've only heard problems with some digital sensor programs.

sparkly

ha! yeah!
anyway, when they sign hipaa, it states you can use of their information for reasonable/relevant business use eg, referrals, CONFIRMATIONS (phone message, postcard, or otherwise), and other things. jorge has a great idea since you can't tell them to just shove it.

sparkly

i emailed OD support last week about this also. the emails are supposed to be saved in CommLog so when you uncheck that in the Chart, the emails should all disappear. support said programmer will be looking into it. we're on 5.4.19 i think.

sparkly

i second the security code for credit cards!

sparkly

how about making a 2nd fee schdule for the 10%increase for sedation patients. then you jsut change the fee sched the patient is on.

sparkly

another vote for email. the killer in our office is the recall list: you can print a postcard but can't send an email. looking forward to more robust functionality of email in OD.

sparkly

another vote for email. the killer in our office is the recall list: you can print a postcard but can't send an email. looking forward to more robust functionality of email in OD.

sparkly

anyone else have info to share after using xcharge for a while?

sparkly

anyone else have info to share after using xcharge for a while?

sparkly

leave the cursor on the category you want to see and you'll never have to see quickButtons again till you want to

sparkly

nice!!
because you know we hate to call your office and bother you for a silly update code when you're all frantically coding away...

thanks!!!!

sparkly

Yorek wrote:I can't help but think, If the other expensive dinosaur software Co's don't have this yet, Open Dental would be the 1st, Leading the way for this pretty important issue And setting the bar higher for excellence.

hey, yeah!

sparkly

ummm, why don't you just change the date before you 'submit query' and leave the saved/favorites query file alone?
it doesn't sound like you're using it to keep track of the last date you ran the query, and it's easier to find the 'last date run' by looking at the last file you generated...

sparkly

Once entered, only ******* and the last 3 or 4 digits can be seen for verification. How do you get the information to call Insurance for eligibility? that's what the password would be for. or maybe it could be set up as a right in the login? or it could be one of those short-acting passwords where ...

sparkly

yorek, that's a really good suggestion!! and it's fabulous to hear that this may be relatively easily programmed in.

sparkly

yorek, that's a really good suggestion!! and it's fabulous to hear that this may be relatively easily programmed in.

sparkly

Also, I notice that you are planning on adding bulk email for those people that need to schedule a recall appt. Can you also add to the list for sending bulk email for reminders to those patients that scheduled their appt 6 months ago? We are unable to send reminder cards to our patients here as th...

sparkly

Sparkly, I have seen many plans that are now considering PA's to be basic, subject to deductible and 80% coverage. It's already here. Dr. Neelley right, i've seen a bunch of those too that just make 100/80/50 into 80/60/40 across the board. the thing that throws us off with this new combo is that t...

sparkly

sounds good. for now we'll put sticky notes everywhere for these plans and hope we see them on checkout! and who knows what weird combos ins co's will come up with next.
thanks!

sparkly

Well, the good news is that, internally, we already do track D0xxx deductibles separately from D1xxx deductibles. But you're saying that even within the D0xxx category, they are being differentiated? Exams have no deductible, but radiographs do have a deductible? i'm aware that OD does that trackin...

sparkly

In the past few months, we've seen more dental plans that are designating Xrays (BWX, PA, FMX, Pano) as 100% coverage BUT 'Deductible applies.' The rest of Preventive is still 100% coverage but no deductible applies. Is there any way to rig this in OD's current setup (i happen to be on 5.1.18)? From...

sparkly

wj-sorry for the bad suggestion. i saw the blanks and missed the most important line of your question. i'm not used to actually having to READ the <<code>> :oops: . is this 'sheets' way of integrating info directly from the databases going to be included in email generation/automation? we've been dy...

sparkly

i belive that's exactly what EagleWing is working on with AutoNotes. it shows up in version 5.4. there's a post about it from the last couple days about possible bugs/function/tutorial.

sparkly

nchr wrote:Simple and efficient. Thanks... Why did I not think about that?

because we're not geniuses like Dr S.

sparkly

you would note fractured cusps, fractured fillings, and an infinite # of other conditions by selecting the tooth # and entering this info under the Diagnosis pull-down. The Diagnosis choices have to be input by you (and can always be added to) in the Setup - Definitions - Diagnosis area. these thing...

sparkly

why not type it in the description box where the medical conditions are noted? condition is linked to the doctor+phone. done.

sparkly

It seems the easiest thing to start with, Would be to have a large box Showing the Acutal Due Date Labeled "6 months check-up." This should be in at least 2 Open Dental Modules. are you referring to the 'RecallDue' column that shows in the Family Module? this, if programmed correctly, should give e...

sparkly

Yes, the holder certainly does open the bite. When taking a molar BW, the patient is biting on a plastic tab around the area of the canines. that shouldn't be. the (flimsy-type) rinn digital sensor holders have a cutout that 'curves' toward the midline so when the patient bites, the only contact is...

sparkly

drtech wrote:anyone tried the "wireless" sensors out there?

report from lorne is that they're not there yet. anyone can walk off with them/lose them/smash them. and the interference from other office stuff doesn't lend it to be the most fabulous thing. jsut paraphrasing from lorne's posts/comments though.

sparkly

Team : Please continue to post any other experiences / thoughts you might have on this topic. Thanks once again. Cheers, OpenSource i know this doesn't answer your question completely, but we've had luck with logging on to each ins co's website for our little "form." a LOT more detailed info is lis...

sparkly

Done. The patient could not bite all the way together. She was not impressed. did you position it at/beyond the midline? unless the person has a really shallow palate or very short a-p distance (so corner of sensor hits palate between 8-9), the sensor should be ok if it's positioned farther away fr...

sparkly

it'll also get a lot easier/faster since you'd leave the xcp guides "pre-set-up" and in a pile next to the sensor. then, jsut pop it in (except for the anterior..pain-in-the-butt design). good luck! digital is fun.

sparkly

drtech:
off topic, but is your CC# and exp date fields in the above ACCOUNT MODULE screenshot in everyone's 5.3.x or just yours??!!? i LOVE IT!
is this an area that talks to xcharge or jsut for office use/reference?
i'd also want a field for CVV.

sparkly

Hello X-Charge Users, Planning to move to X-Charge but was wondering if something can list the Pros and Cons as compared to any other credit card processor. Also, what are their credit card processing rate. Were they less expensive than your previous providers ?. How long did it take for you to mov...

sparkly

i also agree that the 'Est after ins' and other future info to the right of the balance is a great quick location. Mine also doesn't work though, but i'm only on 5.1.18.
looking forward to full function!

sparkly

i also agree that the 'Est after ins' and other future info to the right of the balance is a great quick location. Mine also doesn't work though, but i'm only on 5.1.18.
looking forward to full function!

sparkly

i also agree that the 'Est after ins' and other future info to the right of the balance is a great quick location. Mine also doesn't work though, but i'm only on 5.1.18.
looking forward to full function!

sparkly

thank you so much for this!! my business manager will be like a pig in mud!!

sparkly

thank you so much for this!! my business manager will be like a pig in mud!!

sparkly

xdr doesn't seem as robust as some 'plain jane' software i've used for digital imaging in the past. most of the enhancing functions are ok for altering the xray. the e2v sensor is pretty good for middle-of-the-road. the layout of the program is a little goofy for stand-alone vs bridged. there's a lo...

sparkly

i just updated to 5.1.18 and I know i'm being picky about this, but is it feasible to program into OD the option of how the procedure code descriptions appear in the chart module? As a practitioner, i have a hard time trying to read my 'layman's descriptions' when looking at the chart. I'm used to t...

sparkly

I read where it said the program is an open source yet the trial version is limited to 30 patients, but if you get the full version you have to pay a monthly fee, How can it be an open source product in thgis case? that is for the unlimited support from OD staff as well as current updates and new f...

sparkly

works perfectly. (and xdr is a good imaging program.) feel free and ask if you have more specific questions.

sparkly

from a user standpoint, this used to drive me crazy in Mogo...you'd have to find the other appt, change what procs are connected to it, and then hunt for the original appt you're tweaking.

sparkly

jordansparks wrote:First of all, move to a bigger monitor. 22" widescreen with speakers are available for $230. Or splurge for a 28" 1900?x1200 for about $650.

ummm, some of us may have space instead of cash limitations...

sparkly

can you imagine if you're charting someone and you need to input a date for each amalgam and crown??? the 'existOther' is for charting existing work that a patient has that you have not done. mark the 3rd molars 'referred' and the date of the referral will be posted. then when you get the letter bac...

sparkly

Having a report which would satisfy a request for all patient records would be very helpful; for legal request and patient transfers. Especially, if the program could somehow legally validate/timestamp the printout. Great Idea! that IS a good idea. (and thank goodness the forum and its link are fin...

sparkly

Having a report which would satisfy a request for all patient records would be very helpful; for legal request and patient transfers. Especially, if the program could somehow legally validate/timestamp the printout. Great Idea! that IS a good idea. (and thank goodness the forum and its link are fin...

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