Search found 69 matches

by drforlano
Wed Sep 16, 2009 11:37 am
Forum: Main Forum
Topic: Progress Notes
Replies: 4
Views: 4921

Re: Progress Notes

Thanks for responding. According to your comments, it is responding the way it is designed.
I'll put in a request. BTW, just update to the latest version. Thank you.
by drforlano
Sun Sep 13, 2009 10:28 pm
Forum: Main Forum
Topic: Progress Notes
Replies: 4
Views: 4921

Re: Progress Notes

6.5.24.0
by drforlano
Fri Sep 11, 2009 6:50 pm
Forum: Main Forum
Topic: Progress Notes
Replies: 4
Views: 4921

Progress Notes

I'm having trouble with the chronology of my progress notes. For example: today a patient had a root canal, post and crown prep on tooth #19. These three procedure were attached to the appointment in the correct chronological order (root canal 1st, post 2nd and crown prep 3rd) The appointment was se...
by drforlano
Fri Jun 19, 2009 6:08 pm
Forum: Main Forum
Topic: Paint Types
Replies: 4
Views: 5126

Re: Paint Types

Thank you, that will help!
by drforlano
Fri Jun 19, 2009 7:29 am
Forum: Main Forum
Topic: Paint Types
Replies: 4
Views: 5126

Re: Paint Types

Bummer! Can I add tooth range graphics?

Let's say you are placing crowns on #6,7,8,9,10,11.
I use codes for Multiple Crowns, Multiple Extractions, Multiple Implants, etc....so I can save time with my entries,...
one entry instead of SIX!... but my graphics are paying the price.

Any solution?
by drforlano
Thu Jun 18, 2009 11:32 pm
Forum: Main Forum
Topic: Paint Types
Replies: 4
Views: 5126

Paint Types

I created a new procedure and code; "Multiple Implant Placement".
I selected the treatment area as "Tooth Range" and I assigned it a paint type,... namely the exisiting paint type "implant"
However, it doesn't show up in the chart graphic.
How can I correct this?
Thank you
by drforlano
Fri May 29, 2009 4:03 am
Forum: Main Forum
Topic: overdue recall list
Replies: 1
Views: 3046

Re: overdue recall list

never mind, found it :P
by drforlano
Fri May 29, 2009 3:23 am
Forum: Main Forum
Topic: overdue recall list
Replies: 1
Views: 3046

overdue recall list

silly question

how do i generate an overdue recall list?

could have sworn it was under "reports"
by drforlano
Wed May 13, 2009 1:06 pm
Forum: Main Forum
Topic: Payment Plans
Replies: 8
Views: 8562

Re: Payment Plans

That would be great. When can we expect the changes?
by drforlano
Wed Apr 29, 2009 3:26 pm
Forum: Main Forum
Topic: Payment Plans
Replies: 8
Views: 8562

Payment Plans

Often times we would spread the terms of a payment plan over the length of time a treatment plan would take. For example, a treatment plan for implant placement, abutment and crown for a single tooth might cost $3,000 and might take 6 months. So, we might offer a payment plan of $500 per month for 6...
by drforlano
Fri Mar 27, 2009 2:34 am
Forum: Main Forum
Topic: Procedure List gone screwy
Replies: 2
Views: 3534

Re: Procedure List gone screwy

ugh! but will do. Thanks for the quick response.
by drforlano
Thu Mar 26, 2009 2:57 pm
Forum: Main Forum
Topic: Procedure List gone screwy
Replies: 2
Views: 3534

Procedure List gone screwy

Somewhere along the lines of upgrading, several of my procedure codes were inadvertantly recategorized. When starting with OD, I set up a new category of codes called Appointment Compliance. We had amybe 1/2 dozen procedures listed under this category. However, now several other ADA procedures are l...
by drforlano
Wed Mar 25, 2009 7:09 am
Forum: Main Forum
Topic: Procedures "Out-of-Order"
Replies: 0
Views: 2790

Procedures "Out-of-Order"

Often times, I attach multiple procedures to an appointment. When they are set complete, they don't appear in the chart (procedure notes) in the correct chronological order. For example; Root Canal, Post, Crown Prep .....all attached to one appointment in that order. But they show up in the procdure...
by drforlano
Wed Mar 04, 2009 9:15 am
Forum: Main Forum
Topic: Changing Fees
Replies: 2
Views: 4265

Re: Changing Fees

aha! THANK YOU!
:D
by drforlano
Wed Mar 04, 2009 4:45 am
Forum: Main Forum
Topic: Changing Fees
Replies: 2
Views: 4265

Changing Fees

How do I change a fee? I tried: Lists, Procedure Codes, Clicking on the specific procedure but no option to change the fee.
Could have sworn I've done this before, maybe something changed.
I'm using version 6.3.7.0
Thank you
by drforlano
Wed Jan 28, 2009 9:09 am
Forum: Main Forum
Topic: offsite backup
Replies: 6
Views: 6711

Re: offsite backup

In regards to off site backup, I was using Data Deposit Box. I was very happy with the service. It cost about $50 per month and as my data increased it went up to $75. Since I have been cutting back on all of my expenses, I switched to Carbonite. After the initial set up charge (about $500), there i...
by drforlano
Fri Oct 10, 2008 4:47 am
Forum: Main Forum
Topic: Scanning old records into the images module
Replies: 3
Views: 4950

Re: Scanning old records into the images module

We've been using the fugitsu5120c since Jan '07. It has been working well, scans a document very quickly and goes directly into OD in 1-2 seconds. There is one disappointment I had. I purchased this scanner to convert our old paper charts to images in OD. I thought it could scan multiple documents i...
by drforlano
Fri Sep 12, 2008 7:36 am
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Re: Tooth Range

Great. Thanks very much!!!!!!!!!!!!
by drforlano
Wed Sep 10, 2008 2:23 pm
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Re: Tooth Range

Never mind, I see it in the "Description" column. Thank you. I thought it would be in the "Tooth " column. When I assign a "paint type" to a "tooth range" procedure, the graphics don't show up. For example; patient is having crowns on #6-11, we created a code for "multiple crowns", assigned a paint ...
by drforlano
Wed Sep 10, 2008 2:18 pm
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Re: Tooth Range

I'm using version 5.9.7 but the tooth ranges don't show up in the progress notes or the account module. Please advise.
by drforlano
Wed Sep 10, 2008 2:08 pm
Forum: Main Forum
Topic: ? about the labels
Replies: 5
Views: 6785

Re: ? about the labels

Great! thanks drtech!
by drforlano
Wed Sep 10, 2008 9:05 am
Forum: Main Forum
Topic: ? about the labels
Replies: 5
Views: 6785

Re: ? about the labels

Hi,
We use labels for mass mailings; newsletters, announcement, whitening specials, etc
At first I thought it was a hassle not being able to print them directly forn OD, but now we have a system and its easy with excel.
by drforlano
Wed Sep 03, 2008 1:18 pm
Forum: Main Forum
Topic: Treatment Presentation / Patient Education Systems
Replies: 14
Views: 23505

Re: Treatment Presentation / Patient Education Systems

I revised my case presentation system about 18 months and it has been working very well for all new patients and for complex cases. If interested, I can share it with you...just let me know. But basically, the system uses a CDA, Key Problem Indicators, Photos, XRays and Models to explain the patholo...
by drforlano
Thu Jul 17, 2008 4:41 am
Forum: Main Forum
Topic: Procedure Description
Replies: 2
Views: 3744

Re: Procedure Description

thank you!
by drforlano
Tue Jul 15, 2008 5:28 am
Forum: Main Forum
Topic: Using OD for an orthodontics
Replies: 13
Views: 12720

Re: Using OD for an orthodontics

I do 30% ortho, 30% general and 30% implant sx. Been an OD user for about 1.5yrs and it is very versatile. The frequent upgrades and the personal attention to requests from Dr Sparks is exceptional.
by drforlano
Tue Jul 15, 2008 4:26 am
Forum: Main Forum
Topic: Procedure Description
Replies: 2
Views: 3744

Procedure Description

Which procedure description shows up on the statements? Is it the "abbreviation" or the "layman's term"?
by drforlano
Wed Jun 18, 2008 6:02 am
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Re: Tooth Range

I just realized your note said it is t"acked on to the end of the Description". Not sure what you mean. Should the tooth range show up in the Description column? If so I'm missing it.
by drforlano
Wed Jun 18, 2008 5:59 am
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Re: Tooth Range

Thank you, but I still don't see the tooth range in the progress notes. I'm using version 5.6.32
by drforlano
Fri May 09, 2008 7:37 am
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Re: Tooth Range

50% of our patients don't have insurance, so for them these B0001,.. codes have been working great. We do the same for all other procedures: Crowns, C0001,..., Implants, I0001,... Endo, E0001, ... This way we have specific procedure codes for each appintment. We call them Appointment Codes. (We deci...
by drforlano
Fri May 09, 2008 4:27 am
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Re: Tooth Range

Thanks for the high priority status of this request. I eagerly await the addition. I've taken a paradigm shift from the standard codes in regards to fixed bridges. We have 4 procedure codes for a fixed bridge; B0001 - Bridge Imprssn for Temp B0002 - Bridge Prep & imprssn B0003 - Bridge Try-In B0004...
by drforlano
Thu May 08, 2008 5:22 pm
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Re: Tooth Range

I'm surprised no one else finds this a problem. What is everyone doing when they have a patient treatment planned for fixed bridges in multiple quadrants? I've been adding the tooth range to the beginning of my default notes so that I can identify that particular bridge as I scan thru my progress no...
by drforlano
Tue May 06, 2008 11:26 am
Forum: Main Forum
Topic: New Software
Replies: 8
Views: 23207

Re: New Software

I highly recommend open dental. I thought my office was high tech, until i switched to Open Dental. Being an open source program, I feel the sky is the limit. The support is unsurpassed. You would be extremely satisfies with it's capabilities.
by drforlano
Tue Apr 22, 2008 8:36 am
Forum: Main Forum
Topic: user change password
Replies: 2
Views: 3951

Re: user change password

The admin should log on. Each employee should be present. Go to setup/security/double click on the employee/make changes from there. Employee will secretly type in password.
by drforlano
Tue Apr 22, 2008 7:57 am
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Re: Tooth Range

I would like to make a second request to have the "Tooth Range" show up on the progress notes, in the Tooth column. If a pt is having a fixed bridge placed from tooth #3-5 and a fixed bridge in another area of the mouth, there is no way to delineate those two procedures in the progress notes. There ...
by drforlano
Mon Apr 14, 2008 2:23 pm
Forum: Main Forum
Topic: Activating Tx. Plans
Replies: 2
Views: 3636

Re: Activating Tx. Plans

That would help us also. We always present two or three different treatment options. We need to flag the accepted one and hide the others.
by drforlano
Fri Mar 14, 2008 11:55 am
Forum: Main Forum
Topic: New Statement Balance
Replies: 7
Views: 7901

Re: New Statement Balance

We are using version 5.5.14.0

Don't know about the beta versions. How do I check that?
by drforlano
Fri Mar 14, 2008 9:03 am
Forum: Main Forum
Topic: New Statement Balance
Replies: 7
Views: 7901

Re: New Statement Balance

drtech, we don't have 3 columns on our statements. Other than the date, code, tooth, description and fee columns, we have six other columns, three of them have blank headings and the other three are labeled: "Ins" "Adj" and " Paid" It doesn't look like the ledger in the accounts module. My girls cal...
by drforlano
Wed Mar 12, 2008 12:39 pm
Forum: Main Forum
Topic: New Statement Balance
Replies: 7
Views: 7901

The older statements had each patients balance due outside of their box It is helpful for many reasons - speciallyfor the larger familes with claims outstanding and others paid. Thanks Tracey @ Dr Forlano's
by drforlano
Tue Mar 11, 2008 10:33 am
Forum: Main Forum
Topic: New Statement Balance
Replies: 7
Views: 7901

New Statement Balance

Can anyone tell me why there is no balance column on the new versions statement? Or do I have it hidden by mistake? :?
by drforlano
Fri Feb 29, 2008 9:31 am
Forum: Main Forum
Topic: Can't see tooth chart in demo-all gray
Replies: 4
Views: 6847

I had the same problem with the demo. Couldn't see the tooth chart. Try downloading it again. That helped me.
by drforlano
Fri Feb 29, 2008 8:18 am
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

The tooth numbers still do not show up in our progress notes when we are treating a "tooth range". I tried to solve this problem by widening the "tooth" field display box, but it still doesn't show up.

Can anyone help?

We do not have this problem with single tooth numbers.
by drforlano
Sun Feb 24, 2008 5:33 pm
Forum: Main Forum
Topic: Considering OD for a new office
Replies: 15
Views: 16544

PS - I can't keep up with the upgrades! Where are you going to find that?!
by drforlano
Sun Feb 24, 2008 5:32 pm
Forum: Main Forum
Topic: Considering OD for a new office
Replies: 15
Views: 16544

I thought I was on the cutting edge, using Sidexis digital pan,ceph, transcranials,intraorals, Simplant for three dimenional pre-operative implant planning and placement, Orthocad for digital sudy models, digital photographs and cosmetic imaging,...to name a few ...but Open Dental takes the prize. B...
by drforlano
Fri Feb 22, 2008 6:29 am
Forum: Main Forum
Topic: Insurance
Replies: 3
Views: 4410

thanks so much for the help - we really appreciate it.
tracey & annette :lol:
by drforlano
Tue Feb 19, 2008 1:32 pm
Forum: Main Forum
Topic: Statements
Replies: 3
Views: 4530

Yes. I guess listing all the steps makes the printout look impressive...and may help justify the cost in the patient's eyes. Not a big deal. We were just wondering if we had the option of not printing select procedures. Your program has revolutionized our practice...many thanks!!!
by drforlano
Tue Feb 19, 2008 12:17 pm
Forum: Main Forum
Topic: Statements
Replies: 3
Views: 4530

For example, a pt is having a 3 unit fixed bridge. This may take 4 office visits. We have four "apointment codes" that we attach to each visit...ie; 1. prep& temp, 2. imprsssn, 3. coping try-in, 4. insertion. We add these steps, or "appointment codes" to our tx plans and then attach each one to the ...
by drforlano
Tue Feb 19, 2008 11:12 am
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

OK. Thanks
by drforlano
Tue Feb 19, 2008 9:16 am
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

Thanks. I think I'll nix the signing process. Let me know if you think of that state...especially if it New York. One more thing, if the dental assistant is to set the appointment complete when the patient is seated, who should be logged on to that computer, the assistant or the doctor? Because if s...
by drforlano
Tue Feb 19, 2008 8:10 am
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

As per your advice, we've been setting the appointments complete via the check mark on the appointment book. This seems to be very efficient,...so efficient that I am getting lazy and not signing the entries. It is somewhat inconvenient having to go to another screen, namely Procedure Notes, then cl...
by drforlano
Tue Feb 19, 2008 7:04 am
Forum: Main Forum
Topic: PAYMENT PLANS
Replies: 0
Views: 2575

PAYMENT PLANS

Hi - I was wondering if there is a way to put in a patients insurance estimate onto their payment plan. :P
by drforlano
Tue Feb 19, 2008 6:32 am
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14922

Tooth Range

The tooth numbers don't show up in the progress notes for procedures assigned "Tooth Ranges". This is confusing especially when bilateral fixed bridges are planned. Can the tooth numbers/range show up in the "Tooth" column on the progress notes?

For single tooth numbers, we don't have a problem.
by drforlano
Wed Feb 13, 2008 5:52 am
Forum: Main Forum
Topic: Insurance
Replies: 3
Views: 4410

Insurance

I have noticed that the exclamation point is not appearing in the patients appointment when the insurance has not been sent

Is there a way to track insurance used per calendar year?

Annette
by drforlano
Wed Feb 13, 2008 5:50 am
Forum: Main Forum
Topic: Statements
Replies: 3
Views: 4530

Statements

Can certain procedures not appear on a patients statement.
ex: procedures with no charges
by drforlano
Tue Feb 12, 2008 1:04 pm
Forum: Main Forum
Topic: Billing Statements to be Overhauled
Replies: 44
Views: 33537

I realize the focus right now is on the three column format, but for future consideration....the request for printable payment coupons would be a great addition to our practice.
by drforlano
Thu Feb 07, 2008 12:35 pm
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

I'm using the same machines and same operating system.
by drforlano
Thu Feb 07, 2008 5:28 am
Forum: Main Forum
Topic: Ins Benefits
Replies: 12
Views: 10951

Jordan, Upon closing OD we've been getting an error meessage. My IT guy thinks it has to do with the signature pad because it mentions sigplusnet.dll module. He's not sure and asks me if it happens only upon closing OD AFTER using the signature pad. I tested it briefly this morning, and after signin...
by drforlano
Thu Feb 07, 2008 5:23 am
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

I've been getting an error message upon closing OD. My IT guy thinks it has to do with the signature pad . He states it mentions sigplusnet.dll module. Any suggestions?
by drforlano
Wed Feb 06, 2008 5:34 am
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

I understand the various ways to set an appointment complete, but my original concern was to be able to enter the default notes and sign the signature pad from one screen....just like paper notes...you would write down your progress notes and sign it, period, done. I'd like to enter my default notes...
by drforlano
Tue Feb 05, 2008 6:16 pm
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

Yes, we have computers in the ops. I'll try your recommendation. Thanks again.
by drforlano
Tue Feb 05, 2008 4:02 pm
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

I rely on the front desk to set the appointment complete and rely on the providers to set the treatment notes complete.... this way business and clinical have their seperate responsibilities. I may be wrong in my thinking...(come to think of it, they are frequently reminding me to enter my notes). I...
by drforlano
Tue Feb 05, 2008 2:07 pm
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

PS...a second button that doesn't close the window would be great.
by drforlano
Tue Feb 05, 2008 2:06 pm
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

We do attach the procedures to the appointment. If we set them complete with just one click from the appointment book module, I don't have the opportunity to edit or sign them...I would still have to go into the Procedure Info window. This is not the worst thing in the world. Jordan,... Open Dental ...
by drforlano
Tue Feb 05, 2008 11:37 am
Forum: Main Forum
Topic: signature capture
Replies: 18
Views: 17614

signature capture

I've been entering my progress notes by clicking "set complete" on the Procedure Window. That enters the default note, sets the procedure complete and brings you back to the chart. However, now that we are using topaz signature pads we have to go back into the Procedure Info window to sign...and the...
by drforlano
Tue Feb 05, 2008 10:38 am
Forum: Main Forum
Topic: Ins Benefits
Replies: 12
Views: 10951

Thanks Dr Sparks - feel better and I will speak to you soon.
Tracey
:lol:
by drforlano
Tue Feb 05, 2008 4:36 am
Forum: Main Forum
Topic: Ins Benefits
Replies: 12
Views: 10951

We still are having trouble with getting the percentages to STAY once we add them. We have updated to 5.5 but have had no luck with it either. :(
Thank you. Tracey @ Dr Forlano's
by drforlano
Tue Jan 29, 2008 2:13 pm
Forum: Main Forum
Topic: patient picture
Replies: 7
Views: 7066

that doesn't happen to me...how are you importing the image?
by drforlano
Tue Jan 29, 2008 1:56 pm
Forum: Main Forum
Topic: Ins Benefits
Replies: 12
Views: 10951

Oh! so simple. Thank you jorgebon!
by drforlano
Tue Jan 29, 2008 8:57 am
Forum: Main Forum
Topic: Ins Benefits
Replies: 12
Views: 10951

Ins Benefits

Under insurance benefits, where it defines the individual's coverage, such as preventive 100%, basic 80%,.... we need to add two more categories. Namely, Implant Coverage: Yes or No, and TMJ Coverage: Yes or No and at what %. Can this be done? I've tried going into "edit benefits", but am unable to ...
by drforlano
Mon Jan 07, 2008 11:44 am
Forum: Main Forum
Topic: Scanning old records into the images module
Replies: 3
Views: 4950

Scanning old records into the images module

Could anyone recommend a fast scanner so i can scan all of my paper charts into the images module in the most efficient way possible? I am considering the Fujitsu FI5110C. It scans 15ppm. Also, i'm assuming the most efficient way is to scan everything into one folder in "images" and then later sort ...