Search found 60 matches

by dqadri
Wed Feb 14, 2024 5:49 pm
Forum: Main Forum
Topic: Changing Interface Icons in Opend Dental
Replies: 3
Views: 3005

Re: Changing Interface Icons in Opend Dental

Any movement on those themes??
by dqadri
Tue Feb 14, 2023 4:42 pm
Forum: Main Forum
Topic: Backup FROM and RESTORE paths not working at all!
Replies: 1
Views: 2906

Re: Backup FROM and RESTORE paths not working at all!

I think you are mistyping the folder name. Try copy and paste.

Go to run (Windows key + R) and paste the folder from before and see if it opens up.
by dqadri
Tue Feb 14, 2023 3:46 am
Forum: Main Forum
Topic: Where is my OD DB????
Replies: 3
Views: 3365

Re: Where is my OD DB????

You want to find out where your MySQL or MariaDB service is saving your database files. There are several ways to figure this out: 1. Open up task manager (press Ctrl-Alt-Delete). Look for a program called mysqld. Look at the rest of the parameters and you may find some information. 2. Go to Run (pr...
by dqadri
Thu Feb 24, 2022 6:35 am
Forum: Main Forum
Topic: Intergrated 2-way text service label wrong patient for received text
Replies: 2
Views: 1860

Re: Intergrated 2-way text service label wrong patient for received text

This typically happens when multiple patients have the same wireless phone number listed under the wireless phone. There is a checkbox to make sure that the same number is not used for multiple family members. Look for "Same for entire family" and make sure it is unchecked. After that go to each fam...
by dqadri
Thu Feb 10, 2022 9:41 am
Forum: Main Forum
Topic: Crashed table
Replies: 9
Views: 5639

Re: Crashed table

My thought is that maybe our dataintegritycheck needs to be adapted to maria? I'm skeptical that the suggestions to uninstall and reinstall things would do much. I'm so happy that you are regularly trying to restore your database. You won't go bankrupt when your server crashes. It really should be ...
by dqadri
Thu Jan 20, 2022 8:26 am
Forum: API
Topic: Database Integrity
Replies: 6
Views: 8422

Re: Database Integrity

I saw the warning messages popping up on some of my appointments, and researched it back to the data integrity feature. The strange thing is that I have no 3rd party connections which could be editing the database directly, but I'm still seeing the message on appointments in the future. I did upgrad...
by dqadri
Wed Nov 17, 2021 6:04 pm
Forum: Main Forum
Topic: Adjustments linked to treatment planned procedures.
Replies: 4
Views: 3800

Re: Adjustments linked to treatment planned procedures.

Adjustments on treatment planned procedures. I'm stumped and not sure if this is possible or just not a feature of OD: I want to add an adjustment to a planned procedure. E.g. I want to do a filling at no charge. But the patient hasn't scheduled it yet. I can go in and create an adjustment for the ...
by dqadri
Sun Nov 07, 2021 2:50 pm
Forum: Main Forum
Topic: Imaging Improvements
Replies: 5
Views: 4788

Re: Imaging Improvements

It's some matrices, some geometry, and lots of head scratching. We used to crop, then rotate/flip. Now, we have to rotate/flip before we crop. So that gives a totally different result. That's fine, but what do we do about all the existing crop-rotates? They must all be converted. We need eight conv...
by dqadri
Sun Nov 07, 2021 9:27 am
Forum: Main Forum
Topic: Imaging Improvements
Replies: 5
Views: 4788

Re: Imaging Improvements

Also something I was thinking about discussing, does it make sense to keep the patient folder as a flat folder? Wouldn't it make more sense to have subdirectories for different image types or documents? At some point you might start hitting file limits based on the underlying file system (hopefully ...
by dqadri
Sun Nov 07, 2021 9:22 am
Forum: Main Forum
Topic: Imaging Improvements
Replies: 5
Views: 4788

Re: Imaging Improvements

Isn't it all about matrices??
by dqadri
Fri Nov 05, 2021 10:04 am
Forum: Main Forum
Topic: Patient Forms, Consent Forms, Treatment plan forms, etc...
Replies: 4
Views: 4695

Re: Patient Forms, Consent Forms, Treatment plan forms, etc...

rhaber123 wrote:
Fri Nov 05, 2021 9:35 am
In my office we use GOOGLE forms.
Our patients complete them on their cellphone. We text them the link.
Did you ever get full sync into OD with the Google Forms?
by dqadri
Fri Nov 05, 2021 9:04 am
Forum: Main Forum
Topic: Patient Forms, Consent Forms, Treatment plan forms, etc...
Replies: 4
Views: 4695

Re: Patient Forms, Consent Forms, Treatment plan forms, etc...

What kind of Windows device do you use in your office for patients to put info in? A Surface tablet?
by dqadri
Sun Oct 31, 2021 3:27 pm
Forum: Main Forum
Topic: Acquire series
Replies: 10
Views: 7559

Re: Acquire series

Not with all software systems. Right now I'm debugging and tracing my way through a PITA bug with Gendex's Vixwin Platinum and I haven't had a chance to demo the OD x-ray capture. It also depends on the order that the operator likes to take their x-rays in. I do BWs first, then anterior PAs and then...
by dqadri
Sun Oct 31, 2021 11:20 am
Forum: Main Forum
Topic: Acquire series
Replies: 10
Views: 7559

Re: Acquire series

Clearly, an "unmounted" section is a good solution. I'm going to take your hint and describe a workflow for us to pursue. Let's say you are in position 3 of 18, and you just took a bad radiograph. Ideally, you would want a single button click that would move that bad radiograph down to the unmounte...
by dqadri
Sat Oct 30, 2021 8:29 pm
Forum: Main Forum
Topic: Acquire series
Replies: 10
Views: 7559

Re: Acquire series

Something that Vixwin does to address this workflow issue is to have a "unmounted xray image" section with 8 or so images at the bottom of each mount. When we are taking any type of series (for example 4 bitewings), if we take a 5th image, it will go the unmounted area, and then we decide what to do...
by dqadri
Fri Oct 15, 2021 3:33 pm
Forum: Main Forum
Topic: Does abandoning Patterson imaging mean I have to abandon Open Dental?
Replies: 12
Views: 9319

Re: Does abandoning Patterson imaging mean I have to abandon Open Dental?

I've been feeling the same way with my imaging platform (Vixwin Platinum) and the pain points have gotten to the spot where I am seriously considering creating an open source product to replace it. Currently it crashes on some data transfers with no logic or error messages. If Apteryx was doing it ...
by dqadri
Fri Oct 15, 2021 3:32 pm
Forum: Main Forum
Topic: Does abandoning Patterson imaging mean I have to abandon Open Dental?
Replies: 12
Views: 9319

Re: Does abandoning Patterson imaging mean I have to abandon Open Dental?

thanks for your reply! The issue with resolution isn't the twain driver, but the number of bits Open Dental recognizes/stores. So, even if the twain driver is perfect, my understanding is that OD simply doesn't store the full bits from images as one would expect in imaging. When you say it doesn't ...
by dqadri
Thu Oct 14, 2021 7:01 pm
Forum: Main Forum
Topic: Does abandoning Patterson imaging mean I have to abandon Open Dental?
Replies: 12
Views: 9319

Re: Does abandoning Patterson imaging mean I have to abandon Open Dental?

I've been feeling the same way with my imaging platform (Vixwin Platinum) and the pain points have gotten to the spot where I am seriously considering creating an open source product to replace it. Currently it crashes on some data transfers with no logic or error messages. If Apteryx was doing it i...
by dqadri
Thu Oct 14, 2021 6:56 pm
Forum: Main Forum
Topic: Information blocking rule
Replies: 3
Views: 4540

Re: Information blocking rule

Yes, I think I'm understanding that with the spirit of Open Dental. The question is how do we provide near real time access to the entire patient chart through the patient portal?
by dqadri
Thu Oct 14, 2021 4:42 am
Forum: Main Forum
Topic: Information blocking rule
Replies: 3
Views: 4540

Information blocking rule

https://www.cda.org/Home/Resource-Libra ... ng-rule-qa

I don't think OD would have difficulty implementing this new rule (applying to all health care providers in the US), I just wanted to see if the OD team has started working on this.
by dqadri
Sun Sep 19, 2021 6:08 am
Forum: Main Forum
Topic: Same for Entire Family Button Feature Request Vote
Replies: 4
Views: 5240

Re: Same for Entire Family Button Feature Request Vote

From what I've seen right now, (and I might be wrong), sending a text or email to a child does not default to the guarantor without entering their email address in. In our office, we set all of the "Preferred Contact Method", "Preferred Confirm Method" and "Preferred Recall Method" to "SeeNotes" and...
by dqadri
Sat Sep 04, 2021 3:50 am
Forum: Main Forum
Topic: MYSQL to MariaDB conversion
Replies: 3
Views: 5087

Re: MYSQL to MariaDB conversion

Anyone out there made the conversion from MYSQL to MariaDB that was not a new installation? I did it over the weekend on a backup machine. Uses the file on the installation page. Fairly straight forward. One minor glitch overall. Took about an hour. Unless they can somehow speedup the process or I ...
by dqadri
Fri Aug 14, 2020 2:02 pm
Forum: Main Forum
Topic: Cures Act
Replies: 1
Views: 3857

Re: Cures Act

I know several physicians who were surprised that they had to pay fees to move data in and out of their EMR software. I know there has been a lot of work done with working groups within the ADA to create a standard data set and format for transferring data. I believe it is in XML with a particular n...
by dqadri
Thu Aug 13, 2020 2:05 am
Forum: Main Forum
Topic: Attachments with Claim Connect, Debating on switching to Emdeon or Tesia
Replies: 1
Views: 2756

Re: Attachments with Claim Connect, Debating on switching to Emdeon or Tesia

I was wary of switching to ClaimsConnect's attachment service because NEA has been in this industry space for so long. There's no reason you can't just keep NEA for all of your attachments. I've found their web interface to work better than their clunky Windows program. The sales reps at Dental Xcha...
by dqadri
Sun Jul 19, 2020 9:24 pm
Forum: Main Forum
Topic: Zoom magnification!!
Replies: 4
Views: 6254

Re: Zoom magnification!!

I'm looking forward to this. I have my main monitor at 3840 x 2160 and my forward facing 4K TV doubles as a second monitor at 3840 x 2160. This will definitely make them more usable.
by dqadri
Mon Dec 02, 2019 6:27 pm
Forum: Advanced Topics
Topic: Requiring MYSQL passwords in Open Dental.
Replies: 7
Views: 21290

Re: Requiring MYSQL passwords in Open Dental.

Dr. Qadri, I'm glad it was "almost" and not a complete loss. We are currently at the research phase for migrating to MariaDB. We might decide not go through with it, or we might decide we'll support both MariaDB and MySQL going forward. I had an unhandled exception during the database upgrade, whic...
by dqadri
Mon Dec 02, 2019 4:03 pm
Forum: Advanced Topics
Topic: Requiring MYSQL passwords in Open Dental.
Replies: 7
Views: 21290

Re: Requiring MYSQL passwords in Open Dental.

Recently I had an almost catastrophic loss of data because I was running MySQL 8 with an innoDB backend. The developers who helped to rescue me indicated that they had started discussions to migrate over to MariaDB? One of the original issues I had with my mysql upgrade to v8 was enabling the legacy...
by dqadri
Mon Dec 02, 2019 3:38 pm
Forum: Main Forum
Topic: Much more efficient way of charting
Replies: 17
Views: 27812

Re: Much more efficient way of charting

I like it. I think the example is a pretty extreme scenario. The current process typically involves about 4 clicks per item and usually doesn't involve opening a window. Yours involves about 4 keystrokes instead. It might be fun for us to add keyboard shortcuts for the frequent mouse actions when c...
by dqadri
Fri Nov 09, 2018 9:11 pm
Forum: Advanced Topics
Topic: Upgrading to MySQL 8.0
Replies: 5
Views: 9276

Re: Upgrading to MySQL 8.0

Sorry for not posting earlier, I had to take a vacation: :D Upgrading wasn't too bad, but I did hit one snafu that took me a while to iron out (during work hours, which wasn't fun). In newer versions of MySQL, a connection using an RSA certificate is supported, but that functionality hasn't been ful...
by dqadri
Fri Oct 26, 2018 9:05 am
Forum: Advanced Topics
Topic: Upgrading to MySQL 8.0
Replies: 5
Views: 9276

Re: Upgrading to MySQL 8.0

You're quite lucky that we upgraded our MySQL connector recently otherwise you wouldn't have been able to even connect to a MySQL 8.0 service :D As with everything else in life, it's all about timing! My database connection has been slow this morning, but I'm seeing significant disk activity on the...
by dqadri
Thu Oct 25, 2018 11:20 pm
Forum: Advanced Topics
Topic: Upgrading to MySQL 8.0
Replies: 5
Views: 9276

Upgrading to MySQL 8.0

Hello! Some notes in my process of upgrading to MySQL 8.0.13 with Open Dental: I recently did a complete upgrade of the IT infrastructure in my office. In doing so, I didn't really think through the actual migration of the Open Dental database until much later in the process. I was focused on the ha...
by dqadri
Sat Jan 14, 2017 9:23 pm
Forum: Main Forum
Topic: Recent Adobe Acrobat update
Replies: 6
Views: 17790

Re: Recent Adobe Acrobat update

Randomly, I do get an error message from Open Dental:

Adobe PDF Document
There is a problem with Adobe Acrobat/Reader.
If it is running, please exit and try again (523:523)
by dqadri
Sat Jan 14, 2017 9:20 pm
Forum: Main Forum
Topic: Recent Adobe Acrobat update
Replies: 6
Views: 17790

Recent Adobe Acrobat update

Hello,

I've heard through DentalTown about people having problems with their computer moving really slow when loading up PDF files (via Open Dental) after a recent Adobe Acrobate update.

Has anyone identified a fix for this?

Thanks,

Danish Qadri, DMD
by dqadri
Sun Jan 25, 2015 8:18 pm
Forum: Advanced Topics
Topic: Question about OpenDental and Amazon EC2
Replies: 18
Views: 33007

Re: Question about OpenDental and Amazon EC2

How is this going by the way? I think I would go Google over Amazon, but obviously pricing is imporant.
by dqadri
Sun Jan 25, 2015 8:16 pm
Forum: Main Forum
Topic: VOIP phone system bridge with Open Dental
Replies: 26
Views: 39128

Re: VOIP phone system bridge with Open Dental

$300/month for information that would take you 30 seconds or less to access seems overpriced to me. However, the convenience of it definitely would improve customer service and have a real impact on the business. I initially inquired about just adding my own phone plugins onto the Polycom Soundpoint...
by dqadri
Wed Jan 21, 2015 6:22 pm
Forum: Main Forum
Topic: VOIP phone system bridge with Open Dental
Replies: 26
Views: 39128

Re: VOIP phone system bridge with Open Dental

I think this would be either a dual product, one plugin for OD, and then an app that runs on your PBX server or possibly on the actual phone set. They would communicate and relay information back and forth. You could run your own FreePBX based service and then resell it to OD customers. I've been le...
by dqadri
Tue Jan 20, 2015 4:13 pm
Forum: Main Forum
Topic: VOIP phone system bridge with Open Dental
Replies: 26
Views: 39128

Re: VOIP phone system bridge with Open Dental

+1 for interest in this. Once I get some free time (like never), this is going to be one of my first attempted modules. My thoughts were to have a plugin setup and running on several computers, and tied into the front desk phones. It could either display initial info via CallerID directly on the pho...
by dqadri
Mon Jan 19, 2015 10:23 am
Forum: Main Forum
Topic: Documenting entering a letter into a paper chart
Replies: 3
Views: 4502

Re: Documenting entering a letter into a paper chart

What category do you use for a correspondence? I'm also looking for something for a CT scan or blood lab values that get entered into a chart.
- Danish
by dqadri
Sun Jan 18, 2015 9:29 pm
Forum: Main Forum
Topic: Documenting entering a letter into a paper chart
Replies: 3
Views: 4502

Documenting entering a letter into a paper chart

Hello, Typically, when we receive a correspondence from a specialist, or get a report from another provider, I would usually put in a one line entry into the chart. With OD, I'm not sure if I should use a CommLog entry for this, or create a dummy code and then add in the chart note. Anyone have thou...
by dqadri
Sun Jan 18, 2015 1:29 pm
Forum: Main Forum
Topic: Changes to "Procedure Codes"
Replies: 3
Views: 4037

Re: Changes to "Procedure Codes"

Followup question : Since I've migrated from a really old software, I still have really old CDT codes (i.e CDT1 or 2). I need to go through and manually move these codes to the "Obsolete" category right? Does this happen automagically with newer CDT codes, or is this something I have to do manually...
by dqadri
Sat Jan 17, 2015 5:37 am
Forum: Main Forum
Topic: Changes to "Procedure Codes"
Replies: 3
Views: 4037

Changes to "Procedure Codes"

Hello, I'm a recent conversion into Open Dental, and still muddling through all the features. A few things I noticed as compared to my previous program involve picking teeth #s for certain procedures. Typically in the past, a D9110 - Palliative treatment would require a treatment area, whereas OD di...
by dqadri
Thu Jan 01, 2015 1:05 pm
Forum: Main Forum
Topic: Integration with US Postal Service (USPS) address checking
Replies: 6
Views: 25795

Integration with US Postal Service (USPS) address checking

Does anyone currently have this, or is interested in doing this? I converted into OD about 1 month ago, and I'm having my staff manually update all the addresses for our existing patients as they come in. I'm thinking of integrating this feature into the account window via a plugin which would doubl...
by dqadri
Tue Nov 25, 2014 7:19 am
Forum: Main Forum
Topic: Dance of joy
Replies: 1
Views: 3020

Dance of joy

I'm sure someone must heard of the Open Dental dance of joy. I just finished converting and went home really happy with how smooth it went.

Kudos to the conversion team, Spike, Amber and Leighton.

Now for post conversion cleanup!


Danish Qadri, DMD
Lake Family Dentistry
by dqadri
Wed Nov 05, 2014 10:18 am
Forum: Main Forum
Topic: What to do with junior...
Replies: 5
Views: 8878

Re: What to do with junior...

This is slightly off topic, but what does everyone do with the "senior" person in a junior/senior combo. Do they leave it without a suffix, or add "Sr" to their name? -edit- I just found this: http://schmidtgen.com/wordpress/2013/10/20/how-to-use-jr-sr-ii-iii-etc-with-cartoons/ for the serious genea...
by dqadri
Mon Nov 03, 2014 8:55 pm
Forum: Main Forum
Topic: What to do with junior...
Replies: 5
Views: 8878

Re: What to do with junior...

I'm running into this same issue now, and I wanted to see what other people are currently doing with this with their OD. I'm in the process of converting my VixWin Platinum database from a standalone mode to bridge mode, and as I'm checking my mapping, I'm finding this same issue... I have many peop...
by dqadri
Tue Apr 29, 2014 10:11 am
Forum: Advanced Topics
Topic: Question about OpenDental and Amazon EC2
Replies: 18
Views: 33007

Re: Question about OpenDental and Amazon EC2

You have to expose the mysql daemon from your EC2 instance to your local machine, and then allow Open Dental to connect to that. I haven't looked closely at how OpenDental can utilize port numbers, but if you don't run a local mysql daemon, then it should be relatively simple. Basically, you need to...
by dqadri
Mon Apr 28, 2014 11:46 pm
Forum: Advanced Topics
Topic: Percona Server
Replies: 5
Views: 8231

Re: Percona Server

Got it, I'll try out 5.6 and report back if there are any issues. I just spent the past hour moving my test OD database onto a MacOS mysql v5.5 server without too many problems.
by dqadri
Mon Apr 28, 2014 9:55 pm
Forum: Advanced Topics
Topic: Percona Server
Replies: 5
Views: 8231

Re: Percona Server

Wasn't there some mention in the past that Mysql v5.6 was not supported? Was that due to changes in the connector dll? Percona seems to be a modified fork of the original mysql source code, so I would assume it would drop in. David, I'll help with testing if you want, I'm still working on getting an...
by dqadri
Thu Apr 10, 2014 7:25 pm
Forum: Main Forum
Topic: ICD 10
Replies: 3
Views: 5262

Re: ICD 10

It's not really ICD-10 that you have to learn, but rather SNODENT (Systematized Nomenclature of Dentistry). See: http://www.ada.org/snodent.aspx . I believe there is already a diagnosis field on the 2012 ADA Claim forms. Check out: http://www.ada.org/sections/professionalResources/pdfs/ada_dental_cl...
by dqadri
Thu Apr 10, 2014 12:44 pm
Forum: Advanced Topics
Topic: Profiling OD
Replies: 8
Views: 13748

Re: Profiling OD

How large would you say your A to Z folders are? Here's a good thread to get an idea on that question: http://opendentalsoft.com/forum/viewtopic.php?f=1&t=5426 LOL, I started that thread, thanks. I never really got a straight response. I'm thinking 1TB would hold me over for several years, no? - Da...
by dqadri
Thu Apr 10, 2014 11:53 am
Forum: Advanced Topics
Topic: Profiling OD
Replies: 8
Views: 13748

Re: Profiling OD

How large would you say your A to Z folders are? I'm trying to get an idea of network bandwidth for Open Dental as well as the digital x-rays.

Would you remember how much your server cost you when you built it? How old would it be now? Is it a tower or rack-setup?

Thanks,

Danish
--
by dqadri
Tue Apr 08, 2014 10:47 pm
Forum: Main Forum
Topic: Converting Vixwin Platinum from standalone mode to bridge
Replies: 0
Views: 3475

Converting Vixwin Platinum from standalone mode to bridge

So i have been steadily updating my practice, and I'm almost ready to ditch my old PM software. About 1 month ago, we stated using digital x-rays with a Gendex sensor and Vixwin Platinum, which was setup in standalone mode. My understanding of the Vixwin docs is that when I convert to bridge mode, t...
by dqadri
Tue Apr 08, 2014 10:34 pm
Forum: Main Forum
Topic: OD grinds to a halt
Replies: 7
Views: 8136

Re: OD grinds to a halt

There are a few simple techniques for evaluating network performance. Can you give me an idea of your setup? operating System? Specs on your server, your network switch, some clients?
by dqadri
Tue Apr 01, 2014 7:28 pm
Forum: Main Forum
Topic: Size of A to Z folder
Replies: 4
Views: 6115

Re: Size of A to Z folder

So far, I have nothing but digital x-rays and they are not being compressed at all. I am using the Gendex sensor, and I have it turned all the way up to maximum resolution (16-bit grayscale), and storing files as lossless with minimal compression. I was a bit surprised to see the 1.5 to 2G size so q...
by dqadri
Tue Apr 01, 2014 9:37 am
Forum: Advanced Topics
Topic: Profiling OD
Replies: 8
Views: 13748

Re: Profiling OD

I have 3 ops now, moving to 6 ops, so nothing too fancy, likely very typical. What exactly do you mean by middle tier? For Replication, that would be handled by the Mysql DB engine?
by dqadri
Tue Apr 01, 2014 7:04 am
Forum: Advanced Topics
Topic: Profiling OD
Replies: 8
Views: 13748

Profiling OD

Have any of the developers profiled Open Dental to see where the common bottlenecks are, with day to day usage? I'm designing a setup for my office, and trying to minimize these bottlenecks. I recognize that the heavy lifting is being done by the MySQL database, so a DB intensive setup would be the ...
by dqadri
Tue Apr 01, 2014 6:57 am
Forum: Main Forum
Topic: Size of A to Z folder
Replies: 4
Views: 6115

Size of A to Z folder

Hi people, Can someone give me a idea of the size of their Open Dental A to Z folder and an idea of how fast it is growing? I just starting using digital x-rays (VxWin and Gendex) and my digital x-ray folder is growing at about 1.5 to 2GB per month. I just want to make sure I have enough storage spa...
by dqadri
Mon Dec 30, 2013 8:07 pm
Forum: Advanced Topics
Topic: Best practices for a new installation
Replies: 8
Views: 11083

Best practices for a new installation

Hi folks, I'm playing with Open Dental right now and reading through the forum messages. I'm trying to build a list of best practices and things to look out for, with new installations of OD. Anyone have any personal experience with any issues they ran into. You know, the kind that you wish you had ...
by dqadri
Sat Nov 30, 2013 10:31 pm
Forum: Main Forum
Topic: Greater NY Meeting
Replies: 0
Views: 2910

Greater NY Meeting

I know this is last minute but... Are there any tech companies which install/support Open Dental, or OD users who will be at the Greater NY Dental Meeting? I just wanted to get some ideas about my installation and usage before we pull the trigger. Thanks, Danish Qadri, DMD Lake Family Dentistry http...
by dqadri
Thu Oct 03, 2013 2:38 pm
Forum: Main Forum
Topic: Need a Positive Review of Open Dental
Replies: 15
Views: 24454

Re: Need a Positive Review of Open Dental

Are there any users on the east coast, metro NY area which could provide some unbiased reviews?