Search found 10 matches

by ejanson
Thu Jun 14, 2018 1:18 pm
Forum: Main Forum
Topic: can't connect to mysql host after windows update
Replies: 19
Views: 39816

Re: can't connect to mysql host after windows update

I have the opposite solution to stjames70 above. I can access my server by now using all capitals to log in, instead of all lower case which I've always used in the past. Thanks for the clue, stjames70!
by ejanson
Sat Nov 07, 2009 7:08 am
Forum: Developers
Topic: Edit statement header names
Replies: 1
Views: 3169

Edit statement header names

I would like to edit the 'tooth' and 'description' column headers on billing statements. Can someone help me locate the file where this is located? Thanks a bunch!
by ejanson
Mon Oct 19, 2009 8:15 pm
Forum: Main Forum
Topic: Download User Manual?
Replies: 3
Views: 4249

Re: Download User Manual?

Basically, I'd like to keep the user manual on mobile laptops which are not always connected to the internet, or maybe even burn it to a disc for staff to review at their leisure. I'm wondering if I can just cache it somehow?
by ejanson
Fri Oct 16, 2009 1:19 pm
Forum: Main Forum
Topic: Download User Manual?
Replies: 3
Views: 4249

Download User Manual?

I'd like to install the user manual onto work stations which are not on the internet. How can I download it? Thanks.
by ejanson
Sat Jan 17, 2009 8:28 am
Forum: Main Forum
Topic: Background Image for statements - feature request
Replies: 1
Views: 2731

Background Image for statements - feature request

We always print our statements on pre-printed stationary which also describes how to pay at the bottom of the page. I'd love to be able to set up a background image which simply prints this with the statement. I am using version 6.0. Thanks!
by ejanson
Wed Nov 19, 2008 2:09 pm
Forum: Main Forum
Topic: Statement shows 0 balance by mistake
Replies: 2
Views: 3301

Re: Statement shows 0 balance by mistake

Thanks Jordan. You're fast response is very appreciated!
by ejanson
Wed Nov 19, 2008 1:13 pm
Forum: Main Forum
Topic: Statement shows 0 balance by mistake
Replies: 2
Views: 3301

Statement shows 0 balance by mistake

I've had this situation pop up 2 or 3 times during the past year. I'm currently using version 5.1.29.0. This patient's current statement prints out showing a 0 balance. In reality she still owes exactly $100. This error is occuring to a family member who has received credit for split payments and mu...
by ejanson
Wed Dec 05, 2007 3:13 pm
Forum: Main Forum
Topic: Repeating Task List inquiry
Replies: 1
Views: 3643

Repeating Task List inquiry

I would like to start using the task list to record our weekly bio strip testing in the sterilizer. Is there a simple way to pull up a LIST of completed tasks over the course of several months?
by ejanson
Thu Oct 25, 2007 10:58 am
Forum: Advanced Topics
Topic: Lost Claim Backgrounds, printing error 5.1.29
Replies: 5
Views: 6768

Thanks Jordan! I did use the debug version this time by mistake. The Release version solved my statement printing issue. I believe that when I converted my database, it changed my patient claims to the 2006 form. I 'reassigned' the 2002 form to my patients and the background image is back. :D Ethan
by ejanson
Tue Oct 23, 2007 1:03 pm
Forum: Advanced Topics
Topic: Lost Claim Backgrounds, printing error 5.1.29
Replies: 5
Views: 6768

Lost Claim Backgrounds, printing error 5.1.29

I just built version 5.1.29 and upgraded from 4.3. The new version is still set to use the default printer (Windows XPspII). Unfortunately, my insurance claims now print without the background image and nothing prints when I try to print a statement. Other printing commands such as deposit receipts ...