Search found 259 matches

by DavidWolf
Fri Sep 16, 2016 9:14 am
Forum: Advanced Topics
Topic: Query request
Replies: 1
Views: 4850

Query request

Does anyone have a query that shows a list of scheduled patients by date range with a specific insurance plan? Thanks
by DavidWolf
Wed Sep 14, 2016 11:25 am
Forum: Main Forum
Topic: PayConnect experience/feedback
Replies: 4
Views: 8251

Re: PayConnect experience/feedback

I agree the risk is very low for a dental office that is not using the smart chip. I am sure sooner or later the PayConnect plugin will catch up with the new technology. But for now the benefits of the integration in the OD patient account is well worth the minimal risk.
by DavidWolf
Wed Sep 14, 2016 11:04 am
Forum: Main Forum
Topic: Trick to show missing crown/retained root tips on chart
Replies: 18
Views: 28276

Re: Trick to show missing crown/retained root tips on chart

If we can get the custom color settings for the chart background we can make it disappear completely. We need to know the Hue: Sat: Lum: Red: Green: Blue: settings for the chart background color. Actually I tried to match it and because of the shading it still looks like a crown. Maybe we should re...
by DavidWolf
Wed Sep 14, 2016 10:56 am
Forum: Main Forum
Topic: Trick to show missing crown/retained root tips on chart
Replies: 18
Views: 28276

Re: Trick to show missing crown/retained root tips on chart

If we can get the custom color settings for the chart background we can make it disappear completely. We need to know the Hue: Sat: Lum: Red: Green: Blue: settings for the chart background color.
by DavidWolf
Wed Sep 14, 2016 10:46 am
Forum: Main Forum
Topic: Deleting preauths is too hard??
Replies: 1
Views: 3262

Re: Deleting preauths is too hard??

One work around would be to just create a new procedure rather than trying to edit the one attached to the pre-authorization. Then you could go back and clean up the treatment plan later. I get frustrated all the time when the thing I want to delete is attached to a pre-authorization but I am not su...
by DavidWolf
Wed Sep 14, 2016 9:13 am
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 139429

Re: HIPAA Compliant Email

DentalCareLinks has completed a plugin for sending patient referrals from within Open Dental. The plugin is currently free to use and comes with a free 1 year premium subscription for OD users who want to try it out. Here is a very poor quality video that I made to demonstrate how it works. https://...
by DavidWolf
Wed Sep 14, 2016 9:06 am
Forum: Main Forum
Topic: PayConnect experience/feedback
Replies: 4
Views: 8251

Re: PayConnect experience/feedback

We have used PayConnect and ClaimConnect for 10 years without any issues. The best reason to use Payconnect is the direct link from inside OD's payment window. One issue that does not seem to affect us yet is that we are not using a smart chip reader for our transactions
by DavidWolf
Wed Sep 14, 2016 9:01 am
Forum: Main Forum
Topic: Bridge to Open Dental ?
Replies: 2
Views: 4610

Re: Bridge to Open Dental ?

Here is a video that shows how it works. Sorry in advance for the poor resolution.

https://dentalcarelinks.wistia.com/medias/x3kx47tm5x
by DavidWolf
Thu Sep 08, 2016 1:08 pm
Forum: Main Forum
Topic: WANTED: Beta testers for Secure Referral Sending plug-in
Replies: 4
Views: 10944

Re: WANTED: Beta testers for Secure Referral Sending plug-in

We are still looking for more OD users to try out Dental Care Links.
I have created a video to show how it works. I apologize in advance for the poor resolution.

https://dentalcarelinks.wistia.com/medias/x3kx47tm5x
by DavidWolf
Thu Jun 16, 2016 10:15 am
Forum: Main Forum
Topic: Web version
Replies: 23
Views: 37572

Re: Web version

AWESOME NEWS!! Thanks for the update.
by DavidWolf
Thu Jun 16, 2016 10:14 am
Forum: Main Forum
Topic: WANTED: Beta testers for Secure Referral Sending plug-in
Replies: 4
Views: 10944

Re: WANTED: Beta testers for Secure Referral Sending plug-in

We are still looking for BETA testers the plug-in is working great but we would like to continue the offer of a free year subscription just to get more OD users.
Thanks,
David
by DavidWolf
Thu Jun 16, 2016 10:12 am
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 139429

Re: HIPAA Compliant Email

Are you talking about emailing to your patients or emailing referral information to other offices? If you are talking about emailing referral information to other offices. I have developed a plug-in that allows you to easily create referrals and send them in a secure portal called DentalCareLinks. W...
by DavidWolf
Wed Jun 01, 2016 8:34 am
Forum: Main Forum
Topic: WANTED: Beta testers for Secure Referral Sending plug-in
Replies: 4
Views: 10944

Re: WANTED: Beta testers for Secure Referral Sending plug-in

I am bumping this post because we are still looking for more beta testers. I have included a link to a video that describes how DentalCareLinks.com works. Please email me @ david@davidwolfdds.com if you would like to help and test out this Plug in. https://dentalcarelinks.wistia.com/medias/lue30dw2fu
by DavidWolf
Fri May 06, 2016 6:49 am
Forum: Main Forum
Topic: WANTED: Beta testers for Secure Referral Sending plug-in
Replies: 4
Views: 10944

WANTED: Beta testers for Secure Referral Sending plug-in

Hi Everyone, I have been an Open Dental User since 2006 and have recently developed a Plug-In which allows users to create and send referrals through a secure online portal. The portal is called www.DentalCarelinks.com It is free to use the portal to send referrals. As an Open Dental user I wanted t...
by DavidWolf
Tue Feb 02, 2016 1:57 pm
Forum: Main Forum
Topic: Who uses OD Real Time Eligibility (ClaimsConnect)?
Replies: 4
Views: 9455

Re: Who uses OD Real Time Eligibility (ClaimsConnect)?

We just started using it but unfortunately it does not work for the two biggest companies in our area. BCBS and Delta Dental of MA
by DavidWolf
Wed Jan 27, 2016 5:06 am
Forum: Main Forum
Topic: Messaging
Replies: 4
Views: 7704

Re: Messaging

If you are asking about the internal office messaging buttons...we use it on every patient. I have a button setup for each of my hygiene rooms. When they are ready for the patient exam they use the button designated for their room to let me know that they are ready. It works terrific.
by DavidWolf
Wed Jan 27, 2016 5:00 am
Forum: Main Forum
Topic: ? of reports bug in V 15.3.44.0
Replies: 1
Views: 4008

? of reports bug in V 15.3.44.0

Is anyone else having trouble with the reports in this version. I upgraded last night and today the production and income reports seem to be messed up?
by DavidWolf
Wed Sep 30, 2015 6:07 am
Forum: Main Forum
Topic: Using EMV credit cards
Replies: 33
Views: 68878

Re: Using EMV credit cards

I am using EDI PayConnect with the old style USB magnetic strip reader. I would like to know as well what we need to get to read the chips directly into Open Dental payments.
by DavidWolf
Thu Aug 16, 2012 9:03 am
Forum: Main Forum
Topic: Dental Intraoral Camera - Capture Button Installer OUTDATED
Replies: 26
Views: 38851

Re: A great E-Bay Camera

Justin, I had a HK-780 USB with a Twain driver and I could use it directly to OD in Win XP. However I just upgraded to Windows 7 and reloaded the software and the Twain driver doesn't seem to be showing up. I bought a new camera (DY-40B USB) loaded the software it is recognized by the software that ...
by DavidWolf
Thu Jun 21, 2012 9:29 am
Forum: Main Forum
Topic: Is there a query for bad debt ?
Replies: 4
Views: 10277

Re: Is there a query for bad debt ?

You can run that under reports, daily, adjustments, just select that type of adjustment and the dates and you are all set.
by DavidWolf
Fri Feb 03, 2012 6:31 pm
Forum: Main Forum
Topic: Time lock on existing appointments
Replies: 7
Views: 7859

Re: Time lock on existing appointments

It is a big deal when the length of the appointment mysteriously changes and the patient shows up for a procedure you don't have enough time for! I've been begging for this to be fixed for FIVE YEARS!
by DavidWolf
Wed Dec 21, 2011 12:18 pm
Forum: Advanced Topics
Topic: Rise of unencrypted cards
Replies: 4
Views: 7532

Re: Rise of unencrypted cards

What about unencrypted emails? My understanding of the HIPAA rules are that it is against the rule to email patient information that is unencrypted. I would assume that if we use the email portion of Open Dental to send out a patient referral or patient statement or any other thing about the patient...
by DavidWolf
Tue Aug 16, 2011 7:14 am
Forum: Main Forum
Topic: Referred Procedures & Completion
Replies: 17
Views: 32364

Re: Referred Procedures & Completion

I mark it completed other provider, I change the date to the date it was completed and then usually put a quick note in the procedure to say who actually did the procedure, etc. We then scan the letter into images as well. Just thought of a good idea.....The ability to attach scanned images to a pro...
by DavidWolf
Wed Jul 27, 2011 5:23 am
Forum: Main Forum
Topic: ? bug with replacement crown information
Replies: 3
Views: 4189

Re: ? bug with replacement crown information

Ok, Thanks for the explanation. I can understand that it would be impossible to automatically transfer the information since the same fields do not exist on the paper claim. Now I also get that the information attached to the procedure will not show on the claim when you open it because it is a copy...
by DavidWolf
Wed Jul 27, 2011 5:09 am
Forum: Main Forum
Topic: statement e-mails
Replies: 3
Views: 4068

Re: statement e-mails

I just tried it in version 7.8.26.0 and it sent me the email and entered it in the account.
So I guess the answer is no I could not duplicate it.
by DavidWolf
Fri Jul 22, 2011 5:31 am
Forum: Main Forum
Topic: How can I delete a patient - duplicates?
Replies: 3
Views: 6808

Re: How can I delete a patient - duplicates?

As long as there are no procedures or notes attached to the patient, there is a button in the family module to delete. Sometimes you have to delete any procedures or notes attached first; but once the patient is empty the button works pretty well.
by DavidWolf
Fri Jul 22, 2011 5:25 am
Forum: Main Forum
Topic: Procedure Group Note Signature
Replies: 5
Views: 5675

Re: Procedure Group Note Signature

I use the group note for things that are not individual for each procedure. Mainly anesthesia, if I do a quadrant of operative I just use one group note for all the anesthesia rather than writing it on one of the three fillings. I would also like to be able to select all four third molars that were ...
by DavidWolf
Fri Jul 22, 2011 4:56 am
Forum: Main Forum
Topic: text messaging
Replies: 2
Views: 3539

Re: text messaging

I think all those problems are caused by the fact that we are essentially hacking the ability to use text messaging. Once text messaging is an actual part of OD the problems will be resolved. i.e.: we will be able to have preset recall and confirmation text message which are different from the email...
by DavidWolf
Fri Jul 22, 2011 4:50 am
Forum: Main Forum
Topic: ? bug with replacement crown information
Replies: 3
Views: 4189

? bug with replacement crown information

If I input the replacement crown details on the crown procedure the status = "replacement" and the prior placement date do not seem to get inputted automatically on the insurance claim, so we have to enter the information again on the claim????? Are we doing something wrong or could this be a bug? T...
by DavidWolf
Thu Jul 21, 2011 2:23 pm
Forum: Advanced Topics
Topic: ? of Audit trail bug
Replies: 2
Views: 4067

Re: ? of Audit trail bug

Awesome. Thanks
by DavidWolf
Tue Jul 12, 2011 9:05 am
Forum: Advanced Topics
Topic: ? of Audit trail bug
Replies: 2
Views: 4067

? of Audit trail bug

I have been randomly noticing some appointments in my schedule without an audit trail. Today I think I finally found out how they get there. If you click on the schedule to make an appointment, then search for patient and select one, then click on make recall. Voile new appointment is in the schedul...
by DavidWolf
Wed Nov 24, 2010 4:04 am
Forum: Main Forum
Topic: Printing/Outputting Fee Schedule
Replies: 2
Views: 3153

Re: Printing/Outputting Fee Schedule

THANKS! That was it.
Best regards.
by DavidWolf
Tue Nov 23, 2010 5:48 am
Forum: Main Forum
Topic: Printing/Outputting Fee Schedule
Replies: 2
Views: 3153

Printing/Outputting Fee Schedule

How can I print or export a fee schedule?

I can output the procedure list but it does not contain the fees.

Thanks,
DW
by DavidWolf
Thu Nov 04, 2010 5:42 am
Forum: Main Forum
Topic: Tooth Note
Replies: 1
Views: 2970

Re: Tooth Note

These are made up procedure codes that you use to add notes to your patients chart. When I started using OD it came with Zclin and Ztoth already created for clinical note and tooth note. You can add them to your charts just liking adding any other procedure, if you make up new ones for your special ...
by DavidWolf
Wed Nov 03, 2010 12:57 pm
Forum: Main Forum
Topic: pay connect?
Replies: 8
Views: 7469

Re: pay connect?

We use payconnect and have not had any problems.
We use the virtual terminal online. I like the online tools to run reports for previous transactions.
You have to enter the payment manually in OD, but this works with my system for auditing the transactions so it does not bother me.
by DavidWolf
Thu Oct 14, 2010 9:09 am
Forum: Main Forum
Topic: Twain support for webcams and cameras
Replies: 31
Views: 86515

Re: Twain support for webcams and cameras

I think they just capture the image with the other programs and then use the OD database to store them. I do the same thing with my digital radiographs because as of right now OD is not able to directly capture the image from my Gendex Pan machine or my Visix Scanner. Why do you guys want to keep yo...
by DavidWolf
Thu Oct 14, 2010 8:47 am
Forum: Main Forum
Topic: Employee Name in Sheets
Replies: 1
Views: 2376

Employee Name in Sheets

I am trying to produce a patient information verification sheet to be used to update the patient's address, phone and insurance information.
Is there a way to get the employee name in a sheet?
Also is there a field that only produces the last four digits of the subscriber ID/SS #?
by DavidWolf
Wed Oct 13, 2010 6:00 am
Forum: Main Forum
Topic: Odd report request
Replies: 4
Views: 6072

Re: Odd report request

There is a feature request to keep a ghost image of the late cancelled/rescheduled appointments. The orginal request is 851 the redundant request is 1584. This is our current work around: We made a custom column in our scheduled called cancelled. After we break the appointment we move the patient to...
by DavidWolf
Tue Jul 27, 2010 10:52 am
Forum: Main Forum
Topic: Recommended use pattern for many-to-one treatment-to-problem
Replies: 14
Views: 10251

Re: Recommended use pattern for many-to-one treatment-to-problem

I use this same system..... One thing that I just noticed is if you try to test it the graphic of the condition stays on the chart when you add the treatment planned procedure and also stays painted like the condition when you complete it. I don't think that OD expects you to do them all on the same...
by DavidWolf
Thu Jul 22, 2010 2:56 pm
Forum: Main Forum
Topic: ? security level for edit payment plan charge
Replies: 5
Views: 5561

Re: ? security level for edit payment plan charge

OK here are the steps: A patient has a payment plan amount due. The patient comes to my office and pays cash. The employee uses the function to [+Add] to the amortization schedule. They enter a negative amount in the patient's amortization schedule that equals the amount of the cash which they pocke...
by DavidWolf
Thu Jul 22, 2010 9:46 am
Forum: Main Forum
Topic: Charting implants
Replies: 10
Views: 9533

Re: Charting implants

I agree it is better than no system. I will also add that Open Dental is better than any other software.
I just can't add anymore requests until my most important one is completed.
But I have alot of good ideas. :-)
by DavidWolf
Thu Jul 22, 2010 7:36 am
Forum: Main Forum
Topic: Charting implants
Replies: 10
Views: 9533

Re: Charting implants

Drawing over the crown to leave a root is what I do too, I pick the same color as the toothchart background and then it just disappears. When you put the denture in the crown will not show until the drawing is erased. Couple of thoughts: It would be nice if the background color was one of the automa...
by DavidWolf
Mon Jun 28, 2010 8:54 am
Forum: Main Forum
Topic: DEA number on Rx
Replies: 1
Views: 3312

Re: DEA number on Rx

I just let mine prinout.
But, You can also just remove the DEA number from that providers setup and it will always stay blank no matter what they pick on the prescription.
by DavidWolf
Wed Jun 16, 2010 6:25 am
Forum: Main Forum
Topic: Almost Had a Serious Medical Emergency!
Replies: 9
Views: 8182

Re: Almost Had a Serious Medical Emergency!

This is a great example of how pop-ups would be better if you could pick which module they pop-up on...for example the front desk when using the account module does not need to know that a patient is latex allergic. If they popped-up based on the module they would be more important and useful.
by DavidWolf
Wed Jun 16, 2010 6:21 am
Forum: Main Forum
Topic: ? security level for edit payment plan charge
Replies: 5
Views: 5561

Re: ? security level for edit payment plan charge

I agree that you can see that it happened if you are in the person's account. But am I correct in the assessment that if you don't know to go to the patient account it would not show on a report and if it happens you can not audit who entered the adjustment???

THANKS.
by DavidWolf
Thu Jun 10, 2010 12:38 pm
Forum: Main Forum
Topic: ? security level for edit payment plan charge
Replies: 5
Views: 5561

? security level for edit payment plan charge

I just noticed that if you edit a payment plan charge it does not show up on the audit trail and does not show up in any adjustment reports. Plus there is no security setting to limit its use. Did you know that you could enter a negative edit to a payment plan charge and reduce a patients amount due...
by DavidWolf
Wed Apr 14, 2010 10:21 am
Forum: Main Forum
Topic: Insurance Co's attached to Accounts/Patients
Replies: 7
Views: 6566

Re: Insurance Co's attached to Accounts/Patients

That is good to know about the hidden check box.

Just curious:
If you check hidden is there a way to get back into that plan to unhide?
by DavidWolf
Wed Apr 14, 2010 10:18 am
Forum: Main Forum
Topic: Secondary Insurance billed first????
Replies: 3
Views: 3638

Re: Secondary Insurance billed first????

Ok. That seems easy. I see that OD allows me to change the other coverage section before I print it again. However, it will not allow me to change the claim type to secondary. If I just change the other coverage section I think the claim will look the same as if it were originally the secondary. Is ...
by DavidWolf
Wed Apr 14, 2010 6:28 am
Forum: Main Forum
Topic: Overdue Balance in a sheet
Replies: 1
Views: 2611

Overdue Balance in a sheet

How do I put a patient's overdue balance in a collection letter using Sheets?

Thanks.
by DavidWolf
Wed Apr 14, 2010 6:27 am
Forum: Main Forum
Topic: growth of forms
Replies: 5
Views: 5109

Re: growth of forms

I've noticed that almost all my sheet elements need global growth to keep the lower case letters that go below the line to keep from getting cut off.
by DavidWolf
Wed Apr 14, 2010 6:23 am
Forum: Main Forum
Topic: Using tab key in adjustment edit window
Replies: 3
Views: 4003

Re: Using tab key in adjustment edit window

I think that it is worth it.....
by DavidWolf
Wed Apr 14, 2010 6:20 am
Forum: Main Forum
Topic: Secondary Insurance billed first????
Replies: 3
Views: 3638

Secondary Insurance billed first????

OK her is an interesting situation which occurs once in a while.... We billed for procedures to a patient's insurance, received the payment, deposited the payment. Then the patient informed us that they had a second insurance, which turned out to be the patient's primary. We added the insurance corr...
by DavidWolf
Tue Apr 06, 2010 7:17 am
Forum: Main Forum
Topic: Using tab key in adjustment edit window
Replies: 3
Views: 4003

Using tab key in adjustment edit window

When you use the tab key to change fields in the adjustment edit window the fields are not in logical order, for some reason the tab key jumps you all over the window in an unfriendly order?? I noticed this also when setting up sheets, it is difficult to set them up for the tab to change the fields ...
by DavidWolf
Tue Apr 06, 2010 6:51 am
Forum: Main Forum
Topic: Changing Referred Status when Procedure Complete
Replies: 7
Views: 6261

Re: Changing Referred Status when Procedure Complete

Perhaps if referred status automatically changed the fee to $0 and checked the do not bill insurance box these issues would be partially eliminated even with user errors....or a warning are you sure you want to change the status from referred to completed??? Also could be like the claims which can n...
by DavidWolf
Tue Mar 23, 2010 4:39 pm
Forum: Main Forum
Topic: Insurance Overpaid Report
Replies: 6
Views: 6643

Re: Insurance Overpaid Report

We defintely have not been entering these adjustments correctly. It sound like we should be doing it from inside the claim. One possibility would be to learn the correct way to enter them and correct each claim and then make a balancing adjustment so the account stays the same. When we sent the mone...
by DavidWolf
Tue Mar 23, 2010 12:26 pm
Forum: Main Forum
Topic: Insurance Overpaid Report
Replies: 6
Views: 6643

Insurance Overpaid Report

I just found the new report for Insurance Overpayment. I ran it and luckily only about 20 cases in 3 yrs. My question is....how do we fix them??? Some of them go back to 2007. In most cases I think that we have transferred to another family member, refunded the amount to the insurance or adjusted of...
by DavidWolf
Tue Mar 23, 2010 6:45 am
Forum: Main Forum
Topic: Saving Tooth Charts
Replies: 0
Views: 2562

Saving Tooth Charts

Having the tooth chart in the images is great.... It would be even better if the tooth chart drop list showed all the saved tooth charts and they could be viewed right in the window the current tooth charts show in....the images module is fine but why not show them where we already are used to viewi...
by DavidWolf
Tue Mar 23, 2010 6:21 am
Forum: Main Forum
Topic: Crashplan
Replies: 15
Views: 12920

Re: Crashplan

The best reason to have a external hard drive backup is not to protect from a data crash, it is to protect against a hardware crash. If your server goes down you can restore the backup to a different computer in a matter of minutes and start using it as an emergency mysql server. I found out the har...
by DavidWolf
Tue Mar 23, 2010 6:08 am
Forum: Main Forum
Topic: End user access from home
Replies: 4
Views: 4744

Re: End user access from home

We use terminal services all the time, it works great.
I can even terminal service into my office with my Droid Eris, it is obviously is a little arduous from the phone but it works.
by DavidWolf
Tue Mar 23, 2010 6:01 am
Forum: Main Forum
Topic: Account/InsCheck/Deposit Problem
Replies: 20
Views: 14803

Re: Account/InsCheck/Deposit Problem

I assume this only affects offices who have updated to version 7.x.x.x
I am still running 6.9.19.0 any issues with going to 6.9.27???

THANKS.
by DavidWolf
Tue Feb 09, 2010 6:10 am
Forum: Main Forum
Topic: Further Thoughts on Triggers
Replies: 4
Views: 4542

Re: Further Thoughts on Triggers

Regrading triggers and pop-ups....Will it be possible to limit the pop-ups for only certain modules?
For example pop-ups regarding clinical issues should not necessarily pop-up in the Appts or Account module.
by DavidWolf
Tue Feb 09, 2010 6:05 am
Forum: Main Forum
Topic: Removal Hard Drive Encryption
Replies: 5
Views: 5024

Removal Hard Drive Encryption

Does anyone have advice on the best way to encrypt their "mobile" backup data?

Thanks.
by DavidWolf
Tue Feb 09, 2010 5:39 am
Forum: Main Forum
Topic: change in the monthy report due to credit cards
Replies: 4
Views: 4976

Re: change in the monthy report due to credit cards

I have a separate checking account for my CC transactions. It makes it just that much easier to match/track the direct deposits with OD and Quicken.
by DavidWolf
Wed Feb 03, 2010 10:29 am
Forum: Main Forum
Topic: Backup on home computer
Replies: 30
Views: 28210

Re: Backup on home computer

6. To restore your information at home, first make sure you have a working copy of Open Dental. To make it easier, you should have the same OpenDental version as in the office. Insert the flash drive in your home computer. Ok this is the part that always gets me.....how do you make sure you have the...
by DavidWolf
Wed Feb 03, 2010 7:08 am
Forum: Main Forum
Topic: Backup on home computer
Replies: 30
Views: 28210

Re: Backup on home computer

Thanks for the new instructions. I have had problems with this same issue in the past. Everytime I try to test at home I forget how I did it from before. Honestly, it has never gone that smoothly and I avoid trying it again because I know it will be a disaster. I am going to try and test with the ne...
by DavidWolf
Wed Feb 03, 2010 6:58 am
Forum: Main Forum
Topic: Intraoral Camera from Ebay
Replies: 30
Views: 36917

Re: Intraoral Camera from Ebay

I have the camera from EBAY and China, it works great. My only complaint is the on/off button is bigger than the capture button on the wand so I have a tendancy to turn it off rather than capture the image.

Also, I have not been able to fix the TWAIN driver problem which is a complete pain.
by DavidWolf
Wed Feb 03, 2010 6:54 am
Forum: Main Forum
Topic: Saving Tooth Chart ?
Replies: 1
Views: 2467

Saving Tooth Chart ?

I love the new feature which allows us to save an image of the tooth chart, we have implemented saving a copy at each exam appointment!!!!
Great new feature.

BUT...is there anyway to keep it from showing the drop down window:"show big and save to images" in the upper right corner?
by DavidWolf
Fri Oct 16, 2009 6:53 am
Forum: Main Forum
Topic: OD isn't billing people with payment plans
Replies: 4
Views: 4470

Re: OD isn't billing people with payment plans

We bill out once a month which works for us now because we are small....
Thanks for the info. I changed my date to 29 which should pretty much capture all of our payment plans once per month.
by DavidWolf
Fri Oct 16, 2009 6:49 am
Forum: Main Forum
Topic: Deleted appointment from ASAP LIST
Replies: 0
Views: 2601

Deleted appointment from ASAP LIST

I think this may be a minor bug.... We just started using the ASAP list and I was using a dummy appointment to train my staff. After the lesson; I deleted the dummy appointment by opening the appointment from the ASAP list, but then noticed it was still on the shcedule. When I clicked the "deleted" ...
by DavidWolf
Wed Oct 07, 2009 12:40 pm
Forum: Main Forum
Topic: OD isn't billing people with payment plans
Replies: 4
Views: 4470

Re: OD isn't billing people with payment plans

I find that OD does not bill the patients with payment plans until the payment due date has past....if you bill out at the beginning of the month and the payment is not due until lets say the 18th then it will not get billed out until 12 days past due.... We over ride it on individual statements by ...
by DavidWolf
Wed Oct 07, 2009 11:49 am
Forum: Main Forum
Topic: CDT Compliance
Replies: 4
Views: 4315

Re: CDT Compliance

Jorge I just printed the form out from the link above.
by DavidWolf
Wed Oct 07, 2009 11:46 am
Forum: Main Forum
Topic: Posting a bulk insurance check
Replies: 7
Views: 12082

Re: Posting a bulk insurance check

I agree, even for small offices this would be great.
by DavidWolf
Thu Oct 01, 2009 11:05 am
Forum: Main Forum
Topic: ? Bug/Quick notes and Auto notes
Replies: 4
Views: 4365

Re: ? Bug/Quick notes and Auto notes

Got it....

THANKS!
by DavidWolf
Thu Oct 01, 2009 10:57 am
Forum: Main Forum
Topic: OD and gmail
Replies: 3
Views: 3877

Re: OD and gmail

Yesterday my GMAIL ACCOUNT got locked down from what they called "suspicious activity". One of the possible reasons for this is using POP from a third party program that is not supported by gmail. We really had not been sending many emails but I just was wondering if anyone else had heard of this......
by DavidWolf
Wed Sep 30, 2009 2:05 pm
Forum: Main Forum
Topic: OD and gmail
Replies: 3
Views: 3877

OD and gmail

Has anyone had a problem with their GMAIL account being locked down because of sending emails from open dental?
by DavidWolf
Wed Sep 30, 2009 12:54 pm
Forum: Main Forum
Topic: ? Bug/Quick notes and Auto notes
Replies: 4
Views: 4365

Re: ? Bug/Quick notes and Auto notes

Well the quick note I am trying to use is in the financial category and it still does not work in the payment or adjustment note window?????
by DavidWolf
Wed Sep 30, 2009 7:01 am
Forum: Main Forum
Topic: Digital Radiography
Replies: 4
Views: 5723

Re: Digital Radiography

My office is set-up with Visix. I liked it because there was virtually zero learning curve for the staff. The technique is exactly like traditional films. OD bridges to Visix but we actually use the Visix software to scan in the images then we export the mounted images and then import into OD image ...
by DavidWolf
Wed Sep 30, 2009 6:22 am
Forum: Main Forum
Topic: ? Change in New Patient Report
Replies: 1
Views: 2587

? Change in New Patient Report

The new patient report used to show the new patients scheduled in the future?
Now it only shows the new patients that have been seen.

Was this changed on purpose?
I liked being able to run the report and see how many new patients I had coming up in the month...
by DavidWolf
Wed Sep 30, 2009 6:04 am
Forum: Main Forum
Topic: Using Open Dental with a mobile clinic
Replies: 3
Views: 4534

Re: Using Open Dental with a mobile clinic

I use OD from my house with microsoft terminal services. It works perfectly but can be a little slow. I have also logged into the same kind of session from my laptop with a mobile broadband card, it works the same but can be slow. I use it mainly to look up patients when they call with after hours e...
by DavidWolf
Wed Sep 30, 2009 6:00 am
Forum: Main Forum
Topic: ? Bug/Quick notes and Auto notes
Replies: 4
Views: 4365

? Bug/Quick notes and Auto notes

Are quick notes supposed to work in the notes window of payments and adjustments. If you right click you can enter one from the quick notes window, but the boxes do not seem to recognize the ?shorthand. Why are auto notes not available in the Medical History - Complete and Detailed (does not show in...
by DavidWolf
Wed Sep 30, 2009 5:47 am
Forum: Main Forum
Topic: Do Not Bill Insurance flag
Replies: 2
Views: 3270

Re: Do Not Bill Insurance flag

http://70.90.133.65/forum/viewtopic.php?f=1&t=925 Jeez Jordan, You did not do that for me... :-) If it starts as a procedure that would go to insurance and you change it to one that should't.... OD even makes an insurance estimate for the procedure that woud not normally get billed to insurance, or ...
by DavidWolf
Wed Sep 30, 2009 5:24 am
Forum: Main Forum
Topic: following a lesion/watching a restoration
Replies: 2
Views: 3530

Re: following a lesion/watching a restoration

Another idea would be Chart Module Specific Pop-ups. You could also place allergies and other very important clinical notes in them. But you would not want them to pop-up in other modules. On the other hand many account/finance pop-ups are not necessary in the chart module. I think there is a reques...
by DavidWolf
Wed Aug 19, 2009 11:29 pm
Forum: Main Forum
Topic: Make/Find Appt
Replies: 5
Views: 5261

Re: Make/Find Appt

Can we merge closely linked request?
The similar request number is actually 210. I messed that up in the original request.
I just editted it, to correct the feature number.
by DavidWolf
Wed Aug 19, 2009 11:23 pm
Forum: Main Forum
Topic: Make/Find Appt
Replies: 5
Views: 5261

Re: Make/Find Appt

That is true - but if you don't manually change the time then it stays unlocked and then will change automatically if at a later time you edit the procedures linked to the appointment! My dream is that the automatic time calculation just be turned off. It is IMPOSSIBLE for a single algorythm to be a...
by DavidWolf
Thu Aug 13, 2009 4:10 am
Forum: Main Forum
Topic: embezzlement
Replies: 19
Views: 15772

Re: embezzlement

You can also set the insurance edit security limit to 1 day.
Which means that only if the cash payment was made on the same day the insurance payment came in would the adjustment be allowed.
by DavidWolf
Thu Aug 13, 2009 12:54 am
Forum: Main Forum
Topic: Online Bill Pay for Patients
Replies: 12
Views: 11902

Re: Online Bill Pay for Patients

I am currently developing/working on a Web Based Open Dental Specific accesory application which will allow patients to check accounts online, reschedule appointments, request appointments, etc. Online banking for their OD account. Should have the first version completed in the next few months. I wi...
by DavidWolf
Thu Aug 13, 2009 12:45 am
Forum: Main Forum
Topic: Make/Find Appt
Replies: 5
Views: 5261

Re: Make/Find Appt

Yes PLEASE PLEASE VOTE for these: 548: Appointment time pattern calculation logic based on fixed times. 210: Allow appointment time length locked check box to be the default. We manually over-ride OD's logic on every single appointment we make to allow the search function and the appointment length ...
by DavidWolf
Wed Aug 12, 2009 11:43 pm
Forum: Main Forum
Topic: Insurance claim bug/feature request
Replies: 3
Views: 3670

Re: Insurance claim bug/feature request

I agree, Preserving the original claim date while keeping track of the most recent resend date is the best and simplist scenario.
Not that many claims get resubmitted multiple times. Probably not worth the extra effort to track every resend.
by DavidWolf
Wed Aug 12, 2009 11:36 pm
Forum: Main Forum
Topic: embezzlement
Replies: 19
Views: 15772

Re: embezzlement

As a start to help check for this behavior..... How about a simple query that compares the fee charged to the writeoff and reports writeoffs that are equal to the amount charged or above the normal percentage normally written off. For the person this happened to this would at the least allow you to ...
by DavidWolf
Wed Jun 17, 2009 8:26 pm
Forum: Main Forum
Topic: Charting Conditions
Replies: 11
Views: 10087

Re: Charting Conditions

I think that the tooth status that should show is the most recent one. There is no way to predestine which one is the trump condition. I might have placed a completed (MOD) in tooth #20 three years ago and now I want to watch the distal margin. The new watch should be the one that shows. I also coul...
by DavidWolf
Thu Jun 04, 2009 10:16 am
Forum: Main Forum
Topic: Charting Conditions
Replies: 11
Views: 10087

Re: Charting Conditions

Ver 6.5.24.0

I have noticed that the conditions show up on the regular chart but do not seem to show on the "BIG" view or the printed treatment plan.
Is this as planned or a bug?

THANKS.
by DavidWolf
Thu Jun 04, 2009 10:11 am
Forum: Main Forum
Topic: chart graphics
Replies: 8
Views: 10471

Re: chart graphics

I use the paint type for PostBU for my implant abutment. Seems to work fine.
by DavidWolf
Thu May 07, 2009 12:13 pm
Forum: Main Forum
Topic: User Quary Help
Replies: 1
Views: 2881

Re: User Quary Help

Have you tried using the built in Recall System or the Built in Treatment plan manager? I think that the query's that would help you are already setup.
by DavidWolf
Tue May 05, 2009 12:07 pm
Forum: Main Forum
Topic: Sending one letter to each household of active patients
Replies: 3
Views: 4285

Sending one letter to each household of active patients

Any thoughts on the best way to generate a mailing list for the households of all active patients.....

Thanks for any advice.
by DavidWolf
Fri May 01, 2009 10:47 am
Forum: Main Forum
Topic: Color Overide in Ver 6.4.21.0
Replies: 1
Views: 2572

Color Overide in Ver 6.4.21.0

The color-override seems to be broken in version 6.4.21.0. When I set a procedure with a color override to existing current provider the default color appears?? But it seems to be intermittant, it is not happening for all the charts. Not sure if this is a known issue or a conflict in the chart displ...
by DavidWolf
Fri May 01, 2009 10:19 am
Forum: Main Forum
Topic: List of recalls due between two dates
Replies: 3
Views: 3468

Re: List of recalls due between two dates

I think that if you changed the days past due to 90 you may be able to get the report. In the Setup:Recall window you can change the Recall List default view, Days past (usually blank) = 90. Then run the standard recall report with the start date from more than 3 months ago say 1 year ago as the sta...
by DavidWolf
Fri May 01, 2009 10:00 am
Forum: Main Forum
Topic: Want to Change Time Calculation
Replies: 2
Views: 4039

Re: Want to Change Time Calculation

This automatic calculation of multiple procedures in one appointment is a mystery to all intellegent human life forms and must only work for Dr. Spark's scheduling parameters.

I can't wait for the day when it can be disables completely.
by DavidWolf
Fri May 01, 2009 9:57 am
Forum: Main Forum
Topic: Is there anyway to see when an appointment was scheduled
Replies: 5
Views: 5559

Re: Is there anyway to see when an appointment was scheduled

Open the appointment and click the audit trail button. The audit trail will show when and who....
by DavidWolf
Fri May 01, 2009 9:56 am
Forum: Main Forum
Topic: can i connect to an opendental database remotely via IP?
Replies: 17
Views: 26252

Re: can i connect to an opendental database remotely via IP?

It may work if you are only going to be in one office at a time? But it doesn't sound like a long term solution.
by DavidWolf
Fri May 01, 2009 9:52 am
Forum: Main Forum
Topic: Aging Report - Only show negative balances
Replies: 2
Views: 3254

Re: Aging Report - Only show negative balances

The negative balance could be from an insurance estimate which would mean that it it really not a true negative balance and may not show on the second report.

Just a guess????
by DavidWolf
Fri May 01, 2009 9:51 am
Forum: Main Forum
Topic: individual vs Family Deductible - Bug or Feature ???
Replies: 4
Views: 7108

Re: individual vs Family Deductible - Bug or Feature ???

Yeah, most plans primarily use the individual deductibles. Some have an additional family maximum, which means the total amount would max at $150 but from my experience always leaving the family deductible blank and filling in the individual deductible for everyone in the family seems to work 99% of...
by DavidWolf
Tue Apr 28, 2009 7:43 am
Forum: Main Forum
Topic: What do you do with eclaims require attachments
Replies: 3
Views: 4145

Re: What do you do with eclaims require attachments

In my general practice we usually send out a paper pre-estimate with the attached radiograph. Then when we actually do the procedure and make the claim we place the pre-estimate number in the proper box and send it electronically. I find that this is much easier than trying to send all the claims wi...
by DavidWolf
Thu Apr 09, 2009 1:52 pm
Forum: Main Forum
Topic: Planned Appointment/Unscheduled Appointment
Replies: 8
Views: 6941

Re: Planned Appointment/Unscheduled Appointment

Ah got it. Sorry.
by DavidWolf
Thu Apr 09, 2009 10:46 am
Forum: Main Forum
Topic: Planned Appointment/Unscheduled Appointment
Replies: 8
Views: 6941

Re: Planned Appointment/Unscheduled Appointment

Right, but if you try to use a planned appointment that has been sent to the unscheduled list it will cause an error message!
by DavidWolf
Thu Apr 09, 2009 10:22 am
Forum: Main Forum
Topic: Aging report
Replies: 2
Views: 3692

Re: Aging report

We charge finance charges on overdue accounts, when you run the finance charge tool it makes you run a new aging report. So we do it once per month when we do our monthly billing.
by DavidWolf
Thu Apr 09, 2009 9:12 am
Forum: Main Forum
Topic: E-Claim Vendor
Replies: 10
Views: 10032

Re: E-Claim Vendor

I have used EDI Claimconnect and Payconnect since opening my practice 2 1/2 years ago without any issues. They were able to set me up quickly and it has worked seemlessly with OD ever since. I don't bother with electronic attachments either, because the two major insurance companies in my state do n...
by DavidWolf
Thu Apr 09, 2009 9:04 am
Forum: Main Forum
Topic: How do you handle broken appointments in OD?
Replies: 8
Views: 8079

Re: How do you handle broken appointments in OD?

I have an operatory column in my schedule named Cancelled. If somone no shows or cancels we break the appointement to note it in the account and then move the appointment to the dummy column. This way we can see the appointment which was cancelled on the schedule but the active column stays clear fo...
by DavidWolf
Mon Apr 06, 2009 11:16 am
Forum: Main Forum
Topic: Planned Appointment/Unscheduled Appointment
Replies: 8
Views: 6941

Re: Planned Appointment/Unscheduled Appointment

Got it. Maybe we should just be deleting the cancelled appointments instead of sending them to unscheduled? This would bypass the glitch, but what is the unscheduled list supposed to be used for???

Can you post the link to the other thread?

Thanks.
by DavidWolf
Mon Apr 06, 2009 11:12 am
Forum: Main Forum
Topic: Charting Watch areas
Replies: 7
Views: 16263

Re: Charting Watch areas

I solved this problem by charting the watches a existing current provider. They do not show up in the treatment plan and therefore won't be confused for planned treatment which has not been scheduled.
by DavidWolf
Fri Mar 27, 2009 11:46 am
Forum: Main Forum
Topic: Planned Appointment/Unscheduled Appointment
Replies: 8
Views: 6941

Re: Planned Appointment/Unscheduled Appointment

I really think it is more of a bug than an enhancement.
by DavidWolf
Thu Mar 26, 2009 2:32 pm
Forum: Main Forum
Topic: Recall, not prophy or perio
Replies: 17
Views: 12045

Re: Recall, not prophy or perio

Just out of curiosity:

Why can't they be deleted? I am not sure I understand the importance of the restriction of not being able to delete individual recalls.
by DavidWolf
Thu Mar 26, 2009 2:28 pm
Forum: Main Forum
Topic: Planned Appointment/Unscheduled Appointment
Replies: 8
Views: 6941

Planned Appointment/Unscheduled Appointment

Version 6.3.12.0 Here is an interesting scenario: You make a planned appointment with procedures attached. The appointment is cancelled and sent to unscheduled. The patient comes to their next scheduled recall appointment and wants to schedule the procedure they cancelled. You cannot pinboard and us...
by DavidWolf
Fri Mar 06, 2009 8:59 am
Forum: Main Forum
Topic: Error reading setup initialization file
Replies: 3
Views: 4032

Re: Error reading setup initialization file

I will let you know if it continues to not update in the future. I am going to run the most recent update tonight. I will try it again this weekend.

Thanks as always.
DW
by DavidWolf
Thu Mar 05, 2009 6:37 pm
Forum: Main Forum
Topic: Error reading setup initialization file
Replies: 3
Views: 4032

Re: Error reading setup initialization file

Ok, I found the correct OpenDental.msi file on my server, emailed it to my house and ran it, now it works.
The question I now have is why does the OD backup utility not keep the correct opendental.msi file with the data???

I must not be using the correct protocol to restore the backup at home???
by DavidWolf
Thu Mar 05, 2009 5:57 pm
Forum: Main Forum
Topic: Error reading setup initialization file
Replies: 3
Views: 4032

Error reading setup initialization file

I am trying to restore my data to my home computer, I have deleted and replaced the OpenDental folder in the MySql folder and also deleted and replaced the OpenDentalImages folder, when I run OD it knows that it should upgrade from the previous version to version 6.3.9 but when it tries to run the s...
by DavidWolf
Thu Feb 26, 2009 12:06 pm
Forum: Main Forum
Topic: Last name accidently entered with a space in front.
Replies: 1
Views: 2821

Last name accidently entered with a space in front.

I just had an interesting mishap...my staff acccidently entered a patient's last name with a space in the first character space. When searching for the name it would not show in the list because the first character was wrong. Anyway, I initially thought that it was a bug because the patient was in t...
by DavidWolf
Thu Feb 26, 2009 11:56 am
Forum: Main Forum
Topic: Watch a tooth
Replies: 3
Views: 5686

Re: Watch a tooth

I setup a special procedure code named "watch"
Check this post out for the details.

http://70.90.133.65/forum/viewtopic.php?f=1&t=826
by DavidWolf
Tue Feb 24, 2009 7:26 am
Forum: Main Forum
Topic: Good job on Mobile Version!
Replies: 9
Views: 8360

Re: Good job on Mobile Version!

Are there any plans to make a Blackberry Compatible mobile version?
by DavidWolf
Wed Feb 11, 2009 6:41 am
Forum: Main Forum
Topic: Auto Notes- Up/Down Arrows
Replies: 15
Views: 10989

Re: Auto Notes- Up/Down Arrows

I agree, I would love to be able to use the Autonotes in the large medical history text box.
by DavidWolf
Wed Jan 21, 2009 5:34 am
Forum: Main Forum
Topic: Setting planned appointment done
Replies: 2
Views: 3317

Setting planned appointment done

Ver 6.2.14.0
Just tried to Set a planned appointment as done from the chart module, planned appointment window.
OD removed all the planned appointments from the list.
Probably should be programmed to just set the highlighted appointment as done.

Thanks,
DW
by DavidWolf
Sat Nov 29, 2008 3:40 pm
Forum: Main Forum
Topic: Claim Connect Bridge
Replies: 4
Views: 4999

Re: Claim Connect Bridge

THANKS!
by DavidWolf
Tue Nov 18, 2008 11:53 am
Forum: Main Forum
Topic: Recall Question
Replies: 1
Views: 2659

Recall Question

I accidently created a second prophy recall for a patient. When I tried to delete it, OD won't let me because a previous date was set. OD recommends disabling, so...... OK I disabled it. Why does it still show in the list???? Why can it not delete be deleted??? Any insight would be appreciated. Thanks
by DavidWolf
Sat Nov 15, 2008 7:51 am
Forum: Advanced Topics
Topic: Patient Account Login
Replies: 1
Views: 3386

Patient Account Login

Does anyone know if anything is being developed to allow Patient's to login through the internet to check their Open Dental Account.....to see appointments, check account balances, update address and phone number information, update insurance information? I have discussed the possibility of developi...
by DavidWolf
Fri Nov 14, 2008 12:06 pm
Forum: Main Forum
Topic: Claim Connect Bridge
Replies: 4
Views: 4999

Claim Connect Bridge

Is there a way to stop the claim connect webpage from opening prior to uploading the claims file to claim connect? The webpage seems to popup when we click the send claims button and we always have to close the window prior to actually sending the claims. It is very annoying. If anyone knows how to ...
by DavidWolf
Fri Nov 07, 2008 8:43 am
Forum: Main Forum
Topic: transferring Procedure codes folder ???
Replies: 4
Views: 5506

Re: transferring Procedure codes folder ???

He could also just run the query

select * from procedurecode

from within the reports users query
and export the report to a text file or xcel file.

That report is part of the original favorites list titled Table - procedure codes.
by DavidWolf
Fri Nov 07, 2008 4:36 am
Forum: Main Forum
Topic: NPI Question
Replies: 2
Views: 3265

Re: NPI Question

You have to setup a dummy provider which represents your practice to be used with all providers and place the second NPI number that is linked to your office location into that provider. I would have OD log on and walk you through it because there are a few other setup settings in the edit practie i...
by DavidWolf
Thu Oct 02, 2008 7:40 am
Forum: Main Forum
Topic: Audit Trail Security Admin Access
Replies: 2
Views: 3433

Re: Audit Trail Security Admin Access

Goit. Thanks for the response.

Best regards,
Dave
by DavidWolf
Tue Sep 30, 2008 9:55 am
Forum: Main Forum
Topic: Audit Trail Security Admin Access
Replies: 2
Views: 3433

Audit Trail Security Admin Access

Just noticed that if an employee's security level does not allow "Security Admin" they are not allowed to check the audit trail for an appointment from the tools menu. However if that some employee opens the appointment and clicks the audit trail button they get access the audit trail. I am not sure...
by DavidWolf
Tue Sep 16, 2008 5:51 am
Forum: Main Forum
Topic: How to track regular check-ups scheduled months ago
Replies: 4
Views: 4644

Re: How to track regular check-ups scheduled months ago

We do the post- card confirmation with the open dental confirmation module. We set the date range for the next week and then choose the hygiene provider and it produces the recall confirmation postcards. We also setup an appointment status called post card sent, this changes the appointment status i...
by DavidWolf
Wed Sep 03, 2008 5:18 am
Forum: Main Forum
Topic: Referrals Button?
Replies: 7
Views: 7629

Re: Referrals Button?

I think of referrals as more of a clinical entity that should reside in the Chart Module, especially referrals from my practice to the specialist. I agree that a referral button right in the line with 'new rx' and 'lab case' would be nice. I have not yet upgraded to the beta version of 5.9.x where i...
by DavidWolf
Mon Aug 25, 2008 10:20 am
Forum: Main Forum
Topic: Hiding email in the Chart module
Replies: 10
Views: 7799

Re: Hiding email in the Chart module

Where, do I vote I would like it to be sticky as well.

Along with all other things that can show in the patients chart which are not clinical, like comm notes.
by DavidWolf
Wed Aug 06, 2008 2:46 pm
Forum: Main Forum
Topic: New Patient Report List
Replies: 7
Views: 7255

Re: New Patient Report List

The New Patient report in Ver 5.8.2.0 has the patients numbered on the left side of the report.
by DavidWolf
Wed Jul 30, 2008 10:09 am
Forum: Main Forum
Topic: print custom labels?
Replies: 30
Views: 22877

Re: print custom labels?

I have the regional setting to display MM:DD:YYYY at both the workstation and the server but it is still printing DD:MM:YYYY. Any other spot to correct the setting? Also the appointment labels are defaulting to the default printer instead of the label printer. If I set the default to prompt we can m...
by DavidWolf
Wed Jul 30, 2008 7:46 am
Forum: Main Forum
Topic: print custom labels?
Replies: 30
Views: 22877

Re: print custom labels?

Ver 5.8.2.0

Is there a way to have the date on the appointment label in the formatt M:D:Y. Ours seem to be prnting out as D:M:Y

Thanks.
by DavidWolf
Wed Jul 30, 2008 7:39 am
Forum: Main Forum
Topic: Quality Assurance Support
Replies: 2
Views: 3769

Re: Quality Assurance Support

I have a procedure code for remake in my office, so if I redo something I use that code. This would allow me to at least run a report for how many procedure I have remade in a certain amount of time. It would also be possible to apply the normal fee to the remake and then adjust the fee off with a s...
by DavidWolf
Wed Jul 30, 2008 7:29 am
Forum: Main Forum
Topic: putting tooth on observe
Replies: 3
Views: 4839

Re: putting tooth on observe

Check this post for placing observe (watch) areas on graphic chart.

http://70.90.133.65/forum/viewtopic.php?f=1&t=826
by DavidWolf
Wed Jul 23, 2008 7:20 am
Forum: Main Forum
Topic: print custom labels?
Replies: 30
Views: 22877

Re: print custom labels?

Our "work around" is to just write the appointment info by hand on the card and hand it to the patient. It's a bit old fashioned but it works, only a few mis-written cards in a year where the patient shows up for the appointment on the card and it is not the same as the actual appointment scheduled....
by DavidWolf
Wed Jul 23, 2008 7:18 am
Forum: Main Forum
Topic: New Patients
Replies: 6
Views: 6795

Re: New Patients

I could see why you would not want to make a paper chart...but why worry about making a digital record?
Do that many new patient's schedule and not actually show to justify so much extra work and risk of confusion.

I must be missing something?
by DavidWolf
Fri Jul 18, 2008 7:06 am
Forum: Main Forum
Topic: Time Locked
Replies: 2
Views: 3680

Re: Time Locked

For my practice being able to setup custom appointments with a locked amount of time is just about all I need. Having the time locked button default to locked would just make this easier. Once we are able to plan multiple appointments this will give us the ability to set all the appointments up for ...
by DavidWolf
Fri Jul 18, 2008 6:14 am
Forum: Main Forum
Topic: print custom labels?
Replies: 30
Views: 22877

Re: print custom labels?

I have heard first hand that "The Appointment Label" is a high priority on the update list.
by DavidWolf
Wed Jul 16, 2008 5:32 am
Forum: Main Forum
Topic: popups
Replies: 7
Views: 7281

Re: popups

Is there a way or a plan to make a family popup....

For example when we send an account to collections we make a popup "NO APPOINTMENTS ACCOUNT SENT TO COLLECTIONS" but we have been entering the popup for each family member.

Thanks.
by DavidWolf
Wed Jul 16, 2008 5:01 am
Forum: Main Forum
Topic: Time Locked
Replies: 2
Views: 3680

Time Locked

Is there a place to make the "time locked" check box the default?
by DavidWolf
Tue Jul 15, 2008 12:16 pm
Forum: Main Forum
Topic: secondary insurance payments
Replies: 4
Views: 5379

Re: secondary insurance payments

I think that you could also delete the claim and then open the procedures and delete the secondary insurance estimates which are attached to the procedures. I think this would also solve the problem of unsent claims and eliminate the work involved with entering a zero payment and a note to explain i...
by DavidWolf
Thu Jul 10, 2008 1:48 pm
Forum: Main Forum
Topic: Security issue and misc.
Replies: 8
Views: 7775

Re: Security issue and misc.

I am going to try allowing my employees to edit their own timecards and see how it works.
I just got burned by forgetting to pay them for the 4th of July.
If they could edit their own I can make them rersponsible for submitting their own vacation time.

I like that.....

Best regards.
by DavidWolf
Wed Jul 09, 2008 10:19 am
Forum: Main Forum
Topic: Security issue and misc.
Replies: 8
Views: 7775

Re: Security issue and misc.

I don't why....my employees seem to like to view them.
Probably because they try to calculate their pay between the end of the pay period and the actual payday.
by DavidWolf
Wed Jul 02, 2008 1:54 pm
Forum: Main Forum
Topic: Recall/Recare
Replies: 6
Views: 6944

Re: Recall/Recare

Doesn't OD already do this? The recall module allows you to enter dates for when the patient was due and print the cards. I have my front desk due exactly what you mentioned. Every Wednesday they mail reminder cards for the upcoming recall appointments. At the end of every month they mail post cards...
by DavidWolf
Wed Jul 02, 2008 1:39 pm
Forum: Main Forum
Topic: Security issue and misc.
Replies: 8
Views: 7775

Re: Security issue and misc.

Regarding time cards, I have noticed that if you check do not allow user to edit own time card, they are not even allowed to review previous time periods.
Would it be possible to not allow user editing but allow user reviewing of the previous time periods.
by DavidWolf
Wed Jul 02, 2008 1:34 pm
Forum: Main Forum
Topic: P/I reports - fixed numbers change!
Replies: 2
Views: 3478

Re: P/I reports - fixed numbers change!

I do the same thing, I just checked mine and the numbers on the P/I report are exactly the way I entered them each month into excel. So that eliminates an OD bug. Are all the months different or can you narrow it down to one month? Somehow it sounds like the dates on some of your deposits got change...
by DavidWolf
Mon Jun 30, 2008 4:53 pm
Forum: Main Forum
Topic: Appointment Card Printout
Replies: 8
Views: 7957

Re: Appointment Card Printout

Right, we would not want to motivate irrational squeaks.
by DavidWolf
Mon Jun 30, 2008 4:46 pm
Forum: Main Forum
Topic: Field for referral?
Replies: 4
Views: 4892

Re: Field for referral?

You have to double click right on the small box that says referral...kinda tricky to figure out, but easy to do once you learn it.
by DavidWolf
Thu Jun 26, 2008 7:36 am
Forum: Main Forum
Topic: "Unable to Save Document"
Replies: 25
Views: 20726

Re: "Unable to Save Document"

When you say that it happens 50% of the time....does it work once and then not work or does it sometimes not work at all?
It may have something to do with a Win XP user account not having proper security settings to write files to the server???

Just a stab in the dark....
by DavidWolf
Thu Jun 26, 2008 6:03 am
Forum: Main Forum
Topic: Appointment Card Printout
Replies: 8
Views: 7957

Re: Appointment Card Printout

THANKS! The squeeky wheel gets the grease.
by DavidWolf
Thu Jun 26, 2008 6:02 am
Forum: Main Forum
Topic: Treatment Plan Module pat column not hiding properly
Replies: 2
Views: 3277

Re: Treatment Plan Module pat column not hiding properly

We have both; a couple of insurances that we consign with and then most that we don't consign with.... But we accept assignmenmt of benefits from any insurance that will pay us directly....So all of our patient's just have to make their co-payments at the time of service. So I think that having the ...
by DavidWolf
Tue Jun 24, 2008 12:24 pm
Forum: Main Forum
Topic: Treatment Plan Module pat column not hiding properly
Replies: 2
Views: 3277

Treatment Plan Module pat column not hiding properly

I am using Ver 5.6.33.0 I am trying to print out a treatment plan and have unchecked Insurance estimates but the PAT column with the estimated payment amount doesn't go away. Also is it be possible/ or would it be possible to have the Insurance estimates turned off as the default in the treatment pl...
by DavidWolf
Mon Jun 23, 2008 9:28 am
Forum: Main Forum
Topic: Appointment Card Printout
Replies: 8
Views: 7957

Re: Appointment Card Printout

Wouldn't it be great if you could right click the appoiniment and print out an appointment label to stick on whatever you wanted. :-) The patient could even stick them on a calendar or their address book.

:wink:
by DavidWolf
Thu Jun 05, 2008 1:48 pm
Forum: Main Forum
Topic: Feature request
Replies: 4
Views: 5280

Re: Feature request

I think that being able to email a portion of a referred patient's OD file that could be imported into another copy OD is an excellent idea!! Kind of like a exporting a Vcard from Outlook. Or even if it was opened in an OD file viewer, or minimally it could even be to a PDF. Probably something to co...
by DavidWolf
Thu Jun 05, 2008 8:08 am
Forum: Main Forum
Topic: Tracking Marketing efforts
Replies: 2
Views: 4899

Re: Tracking Marketing efforts

I use the referrals tab in the family module. I have setup referrals named for each of my marketing efforts. The referral tab is tricky to iopen, you have to double click right on the "eferred from" box in the patient information section of the Family module. When a new patient arrives I am very str...
by DavidWolf
Thu Jun 05, 2008 8:00 am
Forum: Main Forum
Topic: Print Receipts for cash payments
Replies: 8
Views: 13188

Re: Print Receipts for cash payments

The patient billing for batch billing is under the Manage Module.
To generate an individual patient statement or bill you can just use the "Statement" button at the top of the account module.
by DavidWolf
Tue Jun 03, 2008 6:21 pm
Forum: Main Forum
Topic: Oustanding Insurance Claims Report
Replies: 5
Views: 5776

Re: Oustanding Insurance Claims Report

Thanks. I will call it in tomorrow.
by DavidWolf
Tue Jun 03, 2008 8:09 am
Forum: Main Forum
Topic: Insurance payment = $0.00
Replies: 1
Views: 2827

Insurance payment = $0.00

I just noticed that if an insurance claim is received and the payment on the claim = $0.00 that the amount paid (0.00) by insurance doesn't show on the receieved claim in the account ledger. It states that it was received, I think that the amount paid = $0.00 should probably show to make it clearer ...
by DavidWolf
Tue Jun 03, 2008 7:54 am
Forum: Main Forum
Topic: Oustanding Insurance Claims Report
Replies: 5
Views: 5776

Re: Oustanding Insurance Claims Report

Sounds great. How should I proceed to arrange this?
by DavidWolf
Tue Jun 03, 2008 7:53 am
Forum: Main Forum
Topic: " prior date of placement" for e-claim?
Replies: 3
Views: 4678

Re: " prior date of placement" for e-claim?

I don't make up a specific date if the patient or I don't have a record of it.... Instead, I always pick January 1st of the estimated year. Then in the claim note I type "estimated date of prior placement". I feel like this is more truthful and it doesn't lock me into a signed insurance document wit...
by DavidWolf
Fri May 30, 2008 2:14 pm
Forum: Main Forum
Topic: Oustanding Insurance Claims Report
Replies: 5
Views: 5776

Oustanding Insurance Claims Report

We are getting some phantom outstanding claims showing up on our reports? Is this a known bug?
If not I can call in with more specific information. Thanks.
by DavidWolf
Fri May 30, 2008 12:38 pm
Forum: Main Forum
Topic: What reports do you run?
Replies: 2
Views: 4655

Re: What reports do you run?

I usually run the reports on the screen for daily and monthly production whenever I am curious about the status of the day or month. I don't really keep a paper copy. I do try and run a monthly aging report as well as a month end production report. I transfer the data into a spreadsheet that I use t...
by DavidWolf
Fri May 30, 2008 12:25 pm
Forum: Main Forum
Topic: Those Pesky Treatment Plans
Replies: 7
Views: 7458

Re: Those Pesky Treatment Plans

I have noticed that in the treatment plan module there is a column for discount, is there a way to enter a manual discount or is it only related to PPO discounts?

Just also noticed that the plans over 10k printout correctly but they still do not display correctly in the treatment plan window.
by DavidWolf
Fri May 23, 2008 5:13 am
Forum: Main Forum
Topic: Medication Search
Replies: 10
Views: 9055

Re: Medication Search

I can see the merit in all those arguments....even though that is what dental school was for... More importantly, I could see some liability in providing a list that is not accurate.... I am sure there are some major database issue with importing a list into a database that is not brand new, since t...
by DavidWolf
Thu May 22, 2008 3:46 pm
Forum: Main Forum
Topic: Do Not Usually Bill to Insurance ??
Replies: 5
Views: 5590

Re: Do Not Usually Bill to Insurance ??

OK, I really figured it out..... Place a procedure in the plan that would normally get billed out to insurance, use an all porcelain crown on tooth #7, then open the procedure and change it to a veneer (or a procedure that should not be billed to insurance). The new ("changed") procedure is not chec...
by DavidWolf
Thu May 22, 2008 2:30 pm
Forum: Main Forum
Topic: Medication Search
Replies: 10
Views: 9055

Re: Medication Search

Would there be a way for OD USER's to share their medication list data?
Mine is fine now, but for new users a head start would be a great benefit....
by DavidWolf
Thu May 22, 2008 2:27 pm
Forum: Main Forum
Topic: Active Patient Report
Replies: 1
Views: 2828

Re: Active Patient Report

Try this query: Active patients by date range. Just change the dates and place it in the USER Query window. This will show the patients who have had a procedure completed "active" during the date range. SET @pos=0; SELECT @pos:=@pos+1 as numberofpatients, patient.lname, patient.fname, patient.addres...
by DavidWolf
Thu May 22, 2008 2:21 pm
Forum: Main Forum
Topic: Do Not Usually Bill to Insurance ??
Replies: 5
Views: 5590

Re: Do Not Usually Bill to Insurance ??

I did get a bit closer to duplicating this.... Planned procedures which are not usually billed to insurance can be pretreated which over-rides the check box and places an estimate in the procedure. I still cannot figure out how the check box gets taken away, because even with the estimate in the pro...
by DavidWolf
Thu May 22, 2008 2:10 pm
Forum: Main Forum
Topic: Do Not Usually Bill to Insurance ??
Replies: 5
Views: 5590

Re: Do Not Usually Bill to Insurance ??

Your correct, I can't duplicate this .....and I have been trying to.... I have no idea how the do not bill insurance check box got unchecked in all of the procedures. The last time this happened it was only 1 of 9 veneers, so it would make sense that it was just an accidental change in the procedure...
by DavidWolf
Thu May 22, 2008 10:01 am
Forum: Main Forum
Topic: Do Not Usually Bill to Insurance ??
Replies: 5
Views: 5590

Do Not Usually Bill to Insurance ??

I have recently ccompleted some procedures which are checked do not usually bill to insurance in the procedure setup, for example porcelain veneers, it seems that these procedures are getting insurance estimates attached to them, which causes the estimated amount due in Red at the top of the patient...
by DavidWolf
Tue May 20, 2008 10:13 am
Forum: Main Forum
Topic: New Pediatric Feature
Replies: 7
Views: 7681

Re: New Pediatric Feature

One feature that we use on the initial patient setup which is different for each family member (especially the adults) is the preferred contact number, but since this is mainly for pediatrics it probably would not be necessary in this window. This (the preferred contact number) is something that we ...
by DavidWolf
Tue May 20, 2008 9:50 am
Forum: Main Forum
Topic: Hygiene production
Replies: 13
Views: 19616

Re: Hygiene production

I only credit my hygienist for the prophy everything else (the exam and radiographs) gets booked to my production. Open up a completed hygiene appointment and look at the provider for the individual procedures, if it doesn't have the hygienist as the provider for the procedures which are not showing...
by DavidWolf
Tue May 20, 2008 9:33 am
Forum: Main Forum
Topic: Hygiene production
Replies: 13
Views: 19616

Re: Hygiene production

This is a guess, but perhaps the procedures which are not showing up as hygiene production are being credited/applied to a different provider's production when they get billed, for example the treating dentist.
by DavidWolf
Tue May 20, 2008 8:43 am
Forum: Main Forum
Topic: Intraoral Camera from Ebay
Replies: 30
Views: 36917

Re: Intraoral Camera from Ebay

Any info on how to install the .DLL's would be appreciated. I downloaded the files but am not sure which folder to install, etc. Thanks in advance for the help. http://www.dosadi.com/eztwain1.htm download the free or the pro doesn't matter install that's it. the pro require registration key but you ...
by DavidWolf
Tue May 20, 2008 8:31 am
Forum: Main Forum
Topic: ? of procedure not getting attached to claim properly
Replies: 6
Views: 6166

Re: ? of procedure not getting attached to claim properly

We are using 5.6.25. I have had the issue with procedures getting completed after the claim was made...but this seems to be different from that.....

I will keep an eye for it and see if I can get a better idea of when it happens.

Thanks for your responses.
by DavidWolf
Wed May 14, 2008 2:35 pm
Forum: Main Forum
Topic: ? of procedure not getting attached to claim properly
Replies: 6
Views: 6166

? of procedure not getting attached to claim properly

We have been having a minor problem with insurance claims with multiple procedures....it seems that occasionally a procedure inadvertantly does not get attached. For example we do a prophy, exam and bitewings make the claim and later notice that the exam did not get billed out with the other procedu...
by DavidWolf
Wed May 14, 2008 2:18 pm
Forum: Main Forum
Topic: Keyboard shortcuts
Replies: 8
Views: 8832

Re: Keyboard shortcuts

Another shortcut that would be nice: In most date fields I have noticed that one can use the + or - keys to change the date up or down ( similar to Quicken ) Would it be possible to allow the "t" key to change the date to today's date? ( also similar to Quicken ) Regarding the Tab Key in insurance p...
by DavidWolf
Tue May 13, 2008 5:53 am
Forum: Main Forum
Topic: weighing the big decision
Replies: 18
Views: 120728

Re: weighing the big decision

I was with a large group practice for 9 years, prior to that I worked at three institutions, all with different computer systems and different practice management software. I left my group 1.5 years ago and essentially started over on a shoestring budget. I chose Open Dental mostly based on the fact...
by DavidWolf
Sun May 11, 2008 7:46 am
Forum: Main Forum
Topic: Time Calculation of Appointments
Replies: 3
Views: 4333

Re: Time Calculation of Appointments

THANK YOU, THANK YOU, THANK YOU.....

Will this also stop the automatic changing of the provider blocks (x's) in the appointments as well?
by DavidWolf
Fri May 09, 2008 7:36 am
Forum: Main Forum
Topic: Remote Access - Network / OpenDental Setup
Replies: 9
Views: 9051

Re: Remote Access - Network / OpenDental Setup

I don't know much about this subject, but isn't performance going to be an issue with this setup. Seems to me that using a terminal server setup which only has to transfer the screen dumps, mouse and keyboard data would be the way to go....instead of trying to pass all the data over the WAN??? I hav...
by DavidWolf
Fri May 09, 2008 7:13 am
Forum: Main Forum
Topic: Tooth Range
Replies: 17
Views: 14835

Re: Tooth Range

I use the ponitc and abutment codes for the prep appointment, I then have a procedure code called prosthetic step. I use the prosthetic step code generically for follow-up appointments but place a note in the appointment as to what I am doing...I also have a bridge insert code which I use to documen...
by DavidWolf
Mon May 05, 2008 1:49 pm
Forum: Main Forum
Topic: New Software
Replies: 8
Views: 23097

Re: New Software

I am not in South Dakota, but you will be hard pressed to find an unhappy OD user in this forum. I have used OD for almost 2 years. I have been very happy. We use the digital chart, bridge to our digital radiograph software and electronically bill insurance will no problems. Not only is the program ...
by DavidWolf
Thu May 01, 2008 12:28 pm
Forum: Main Forum
Topic: Exporting Payroll
Replies: 0
Views: 2928

Exporting Payroll

Does anyone know of a way to export the payroll data...right now I have to print it out and fax it to my payroll company.
I would prefer to export it to and excel, PDF or text file and email it to them.

Perhaps someone has a query that would be able to do this?

Thanks for any help.
DW
by DavidWolf
Tue Apr 29, 2008 10:34 am
Forum: Main Forum
Topic: Request for Autonotes in Medical History Text Box
Replies: 0
Views: 2699

Request for Autonotes in Medical History Text Box

I would like to request the ability use Auto Notes in the large medical history text box.
Thanks.
by DavidWolf
Tue Apr 29, 2008 5:57 am
Forum: Main Forum
Topic: How to keep records of re-submit claims
Replies: 1
Views: 3233

Re: How to keep records of re-submit claims

We usually just make a Commlog entry.
by DavidWolf
Tue Apr 29, 2008 5:57 am
Forum: Main Forum
Topic: Reports & Security
Replies: 3
Views: 4918

Re: Reports & Security

Good question,

I would also like my assistants to be able to make new deposit slips but not have access to the older ones.
Would be nice if you could setup security for deposit slips similar to editing procedures and payments. eg Only able to see deposits from this week or the past few days.
by DavidWolf
Fri Apr 18, 2008 9:24 am
Forum: Main Forum
Topic: Charting Watch areas
Replies: 7
Views: 16263

Re: Charting Watch areas

I setup a procedure code named 'ZWatch' I set it up just like a filling requiring a surface. I chose the color overide and picked pink. I added the procedure to my quick link buttons for fillings. When I want to 'watch' a tooth I Just choose "Watch" instead of composite or amalgam. If the lesion pro...
by DavidWolf
Thu Apr 17, 2008 4:14 pm
Forum: Advanced Topics
Topic: Suggestions for Topaz signature pads
Replies: 2
Views: 3709

Re: Suggestions for Topaz signature pads

I think that the only one that Open Dental is programmed to use is the Sig Lite.
I have Model T-S460 USB. It works great.
by DavidWolf
Wed Apr 16, 2008 1:30 pm
Forum: Main Forum
Topic: custom report
Replies: 3
Views: 4150

Re: custom report

If I am understanding what you want to do..... In the User Query window there is a button to "add to favorites". When you add the query to favorites it asks you for a name and saves the query in the favorites list. The next time you want to run the query, open the User Query tab and select the favor...
by DavidWolf
Tue Apr 15, 2008 2:29 pm
Forum: Advanced Topics
Topic: Minor bug report
Replies: 3
Views: 4654

Re: Minor bug report

I think that the bug has to do with entering treatment for an anterior tooth and posterior tooth at the same time. The program handles them differently. I don't know how easy that it is to fix. But I do know that if you are careful not to try and do multiple entries which include both anterior and p...
by DavidWolf
Fri Apr 11, 2008 2:04 pm
Forum: Main Forum
Topic: The New Billing Statements
Replies: 2
Views: 3771

Re: The New Billing Statements

I like the new statements as well!
by DavidWolf
Fri Apr 11, 2008 2:00 pm
Forum: Main Forum
Topic: Referral Button?
Replies: 3
Views: 4540

Re: Referral Button?

Would be great if it was also linked to the procedures which have the referral status. Possibly could link tmultiple procedures to the referral the same way we can link multiple procedure which to an appointment. For example some teeth are treatment planned for extraction with the status referred. Y...
by DavidWolf
Fri Apr 11, 2008 1:49 pm
Forum: Main Forum
Topic: Add a surface, remove a surface buttons
Replies: 4
Views: 4666

Re: Add a surface, remove a surface buttons

Ver 5.6.14 Has anyone else noticed that in the procedure info window if the surfaces box is yellowed because the info is missing that when you click on the buttons or type in a surface the box stays yellow and you cannot close the window without seeing an error message. In order to get the box to ch...
by DavidWolf
Wed Apr 02, 2008 1:23 pm
Forum: Main Forum
Topic: Recall Lists
Replies: 2
Views: 3600

Re: Recall Lists

On the top right of the appointment module there is a notepad icon. Click on it and you will see the recall list.
You can group by family as one of the options.

You can setup/change the print layout under setup menu /recall .
by DavidWolf
Wed Apr 02, 2008 10:31 am
Forum: Main Forum
Topic: Medications into patients' charts
Replies: 5
Views: 5583

Re: Medications into patients' charts

I use drugs.com as well, however, it does take awhile to build your medication list.... Is there a way for Open Dental users to export their list and share it with another user? Are there any plans to be able to search the list....my list is getting pretty long at some point it would be nice to be a...
by DavidWolf
Tue Mar 25, 2008 11:51 am
Forum: Main Forum
Topic: Dymo Label Printer margins
Replies: 11
Views: 9898

Re: Dymo Label Printer margins

I would like to be able to print out a label to afix to an appointment card which has the patient's name appointment date and time and length of the appointment.

Thanks.
by DavidWolf
Thu Mar 20, 2008 8:00 am
Forum: Main Forum
Topic: Dymo Label Printer margins
Replies: 11
Views: 9898

Re: Dymo Label Printer margins

While you are working on the labels.....

Any chance of adding the feature when right clicking on an appointment to print patient's appointment info on a label?

Thanks,
DW