Search found 5 matches

by beriberi
Wed Mar 04, 2009 7:54 am
Forum: Main Forum
Topic: Setting up scheduled backup.
Replies: 6
Views: 6292

Setting up scheduled backup.

Feature request: Would be nice if Open Dental featured a scheduled backup. Currently, I have to manually press the backup button everyday, but I forget to do this quite often. If I knew exactly which folders to backup directly from the server safely, then I suppose I could schedule an automatic back...
by beriberi
Tue Apr 29, 2008 11:35 am
Forum: Main Forum
Topic: Insurance Data Lost after Upgrading
Replies: 1
Views: 3148

Re: Insurance Data Lost after Upgrading

Called tech support, and they were able to resolve the issue. If you are considering an upgrade, make sure you have the support guys look at the insurance fee schedules and make sure everything is there after upgrade. Looks good so far; however, the fee schedule comes up much slower than before. It ...
by beriberi
Mon Apr 28, 2008 6:36 pm
Forum: Main Forum
Topic: Insurance Data Lost after Upgrading
Replies: 1
Views: 3148

Insurance Data Lost after Upgrading

Just upgraded to the latest version of Open Dental at our office, and ALL our insurance fee schedule data have completely disappeared. I backed up just before upgrading. Is this information gone forever? Some of the fee schedules can take an entire day to enter, for just one insurance; so this is qu...
by beriberi
Mon Apr 28, 2008 6:32 pm
Forum: Main Forum
Topic: Reports & Security
Replies: 3
Views: 4952

Reports & Security

Is there a way to limit the type of reports a staff/user can access? Right now, it seems the security option for "Reports" is either all or none. I want the staff to be able to see today's report, but what happened 1 year ago or the office's entire financial history is none of their business; so how...
by beriberi
Sat Sep 29, 2007 10:22 am
Forum: Advanced Topics
Topic: server upgrade
Replies: 1
Views: 3778

server upgrade

We're currently running OpenDental v 4.8x. We're planning a major hardware upgrade on the server that requires complete reinstall of Windows Small Business Server 2003, and a complete reinstall of OpenDental on the server and the clients. Plan is to first upgrade OpenDental to the new version on the...