Search found 14 matches

by rfacko
Thu Apr 07, 2022 8:58 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

Jordan, out of curiosity, were you able to re-create the bug on your computer?

If not, maybe I will try to change workstations to see if it is a problem with my specific workstation.
by rfacko
Fri Feb 25, 2022 10:03 am
Forum: Main Forum
Topic: MMS Messages
Replies: 2
Views: 1932

MMS Messages

We've been using Flex for a few months and really like a lot of the features. Admittedly, since we started using Flex, OD has made a lot of features available that allow users to do similar things. I'd love to be able to switch back to using OD for all of the things Flex does both to save money and ...
by rfacko
Tue Feb 22, 2022 7:28 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

21.4.21.0 (the beta). It has had this dysfunction since we started using the Scan-X in the Fall. I spent some time on the phone with support on Friday, they took notes for your engineers. We confirmed that this happens when Windows is logged in under User X, who then opens OD and acquires x-rays. Wh...
by rfacko
Fri Feb 18, 2022 1:38 pm
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

Still having "glitchy" issues when using OD to acquire images using Scan-X (XDR sensor working flawlessly). I initially thought it would be fixed when Scan-X capabilities were added to OD (ability to acquire multiple images simultaneously). The screen will freeze randomly (can still use the mouse an...
by rfacko
Mon Jan 10, 2022 8:24 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

Thanks Jordan, sorry for the typo, yes I meant Scan-X. Since I first created this thread, the interaction between OD and the Scan-X TWAIN driver has been "glitchy" like I described above. I attributed this to the fact that OD was really listening for single images and Scan-X is sending multiple. But...
by rfacko
Wed Jan 05, 2022 11:12 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

So the concept of using Apteryx within OD has been working wonderfully, and I'm really excited to continue using it this way. One issue we have had from the start is that the process is just "glitchy". Meaning sometimes after repeated successful scanning we go to Imaging and try to open the TWAIN in...
by rfacko
Wed Nov 24, 2021 9:05 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

Nate, just became available today in the Beta. Upgraded just now, so no feedback on functionality yet... Jordan, it seems to be working for multiple images. First issue we have run into so far - if you scan more images than were in the mount, it comes up with an error and kicks you out of OD. The "e...
by rfacko
Fri Nov 19, 2021 9:56 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

Much appreciated, thanks Jordan, hope you have a great Thanksgiving!

Rich
by rfacko
Wed Nov 17, 2021 6:43 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

Thanks Jordan, fingers crossed over here! BTW, none of my work-arounds have been very successful. Based on your comments we switched to just scanning single images, and while it "works" it's glitchy and requires re-starting the computer multiple times per day. But at least we're not losing images! T...
by rfacko
Fri Nov 12, 2021 8:03 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

Thanks Jordan, I think ScanX functionality would be helpful for a lot of us. I tried to set up the other option as you had mentioned. The ScanX does drop images into a folder. I set up the OD listener. I'm not a great computer person anymore so some of this is my interpretation and I don't necessari...
by rfacko
Thu Nov 11, 2021 8:39 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

I'm just going to keep talking to myself here ;) In case it is helpful for anyone else. So I called Air Techniques to ask for help. The tech took a few minutes to look through everything and then said "this isn't going to work, and your problems will only get worse, you should use our software", at ...
by rfacko
Wed Nov 10, 2021 1:31 pm
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Re: Scan-X with new integrated x-ray feature

FYI, the Air Techniques TWAIN UI that it links to is VistaEasy. One issue seems to be that it doesn't completely disconnect from the scanner, and then when you open a different patient and try to acquire it says the scanner is already in use (and it shouldn't be).
by rfacko
Wed Nov 10, 2021 11:52 am
Forum: Main Forum
Topic: Scan-X with new integrated x-ray feature
Replies: 50
Views: 36347

Scan-X with new integrated x-ray feature

Still working on transitioning away from Apteryx and into OD's new integrated x-ray feature. We use both a Scan-X for phosphor plates and an XDR sensor. The sensor seems to be working flawlessly. I am having intermittent, unpredictable issues with the Scan-x, however. I have it set up to open the TW...
by rfacko
Wed Nov 03, 2021 12:57 pm
Forum: Main Forum
Topic: Remote from Laptop (for hospital/operating room use)
Replies: 2
Views: 3633

Remote from Laptop (for hospital/operating room use)

This issue has been created because of the sunsetting of Apteryx imaging. I have been taking a laptop to the operating room, loaded with the version of Apteryx that can run independently of the server, without an internet connection. I am working to convert to using OD Imaging in the office, using b...