Hi there,
Is the latest version of OD run on Windows 11?
Awadh
Search found 23 matches
- Fri Dec 01, 2023 11:56 pm
- Forum: Main Forum
- Topic: Windows 11 support
- Replies: 1
- Views: 2263
- Sun Aug 13, 2023 6:36 pm
- Forum: Main Forum
- Topic: Email integration Error - Unable to read data (OD ver - 21.2.36)
- Replies: 0
- Views: 4775
Email integration Error - Unable to read data (OD ver - 21.2.36)
I am trying to integrate OD email module with our new email provider (SMTP server) and facing problem.
OD does not display any error, but nothing is shown in the inbox or sent window list.
I am able to send emails successfully using OD email module though.
Awadh
OD does not display any error, but nothing is shown in the inbox or sent window list.
I am able to send emails successfully using OD email module though.
Awadh
- Wed Jul 06, 2022 9:28 pm
- Forum: API
- Topic: API Setup in Australia
- Replies: 5
- Views: 2321
Re: API Setup in Australia
I am getting there slowly, but I am still confused.
I looked at your online documentation and eConnector is installed via(/works with) eServices.
Do you have eServices service/support in Australia?
Awadh
I looked at your online documentation and eConnector is installed via(/works with) eServices.
Do you have eServices service/support in Australia?
Awadh
- Tue Jul 05, 2022 11:20 pm
- Forum: API
- Topic: API Setup in Australia
- Replies: 5
- Views: 2321
Re: API Setup in Australia
I may have misunderstood, but I am refering to the online documentation - Section - API Setup ..... /*****************************************************/ The API web service is hosted at Open Dental headquarters. All requests are routed through this address to the appropriate office. Offices do no...
- Tue Jul 05, 2022 12:39 am
- Forum: API
- Topic: API Setup in Australia
- Replies: 5
- Views: 2321
API Setup in Australia
Hi there, I am from Australia and we have OD version 21.2.36 installed. We would like to development extension to OD Timecard. connect to our accounting system. It seems that I need to register OD APIs with Open Dental headquarters in US. It means I cannot use OD APIs. Is my understanding correct? C...
- Mon Apr 18, 2022 3:56 am
- Forum: Main Forum
- Topic: Provider reorder (Up and Down) button does not show
- Replies: 2
- Views: 1849
Provider reorder (Up and Down) button does not show
Hi there,
I have logged as Admin to OD and want to reorder list of providers in Provider Setup window.
But OD does not show Up and Down arrow in Provider Setup window. Do I need to configure something to get this option?
Awadh
I have logged as Admin to OD and want to reorder list of providers in Provider Setup window.
But OD does not show Up and Down arrow in Provider Setup window. Do I need to configure something to get this option?
Awadh
- Thu Feb 03, 2022 12:24 am
- Forum: Main Forum
- Topic: Compile error
- Replies: 1
- Views: 1818
Compile error
Hi there, I downloaded OD V 21.2.36.0 and tried to compile. I get an error: ---- NuGet Package restore failed for project OpenDentBusiness: Unable to find version '6.9.9' of package 'MySql.Data'. C:\Program Files (x86)\Microsoft SDKs\NuGetPackages\: Package 'MySql.Data.6.9.9' is not found on source ...
- Wed Jul 21, 2021 2:29 am
- Forum: Main Forum
- Topic: OD over Windows 10 VPN
- Replies: 1
- Views: 4198
OD over Windows 10 VPN
Hi there,
Is there any documentation on how to use OD over Windows 10 built in VPN? Is it possible?
Server being at the office and desktop version at home.
Awadh
Is there any documentation on how to use OD over Windows 10 built in VPN? Is it possible?
Server being at the office and desktop version at home.
Awadh
- Thu Jul 08, 2021 6:06 pm
- Forum: Developers
- Topic: DateDue and DatePrevious columns in recall table
- Replies: 4
- Views: 6554
Re: DateDue and DatePrevious columns in recall table
Thank you for the reply Dcridera and Joe, Much appreciated. All triggers seem to look OK to me. Anyway, i now have a pointer and will keep looking into it closely. Additional question: When will a patient drop out of the recall list. If I have sent a text as part of recall to a patient and patient h...
- Tue Jul 06, 2021 12:04 am
- Forum: Developers
- Topic: DateDue and DatePrevious columns in recall table
- Replies: 4
- Views: 6554
DateDue and DatePrevious columns in recall table
Hi there, I find that values in DateDue and DatePrevious in recall table very confusing. And the database schema documentation is not helping me either. Very often values in DateDue and DatePrevious are '0001-01-01' after running Recall report. If DateDue is calulated bsed on last appointment it sho...
- Thu Jun 24, 2021 2:56 am
- Forum: Main Forum
- Topic: Tooth chart on Treatment Plan
- Replies: 7
- Views: 11994
Re: Tooth chart on Treatment Plan
Additionally Joe my Laptop supports DirectX 12.
Do I need to downgrade to DirectX 11?
Do I need to downgrade to DirectX 11?
- Thu Jun 24, 2021 2:49 am
- Forum: Main Forum
- Topic: Tooth chart on Treatment Plan
- Replies: 7
- Views: 11994
Re: Tooth chart on Treatment Plan
Hi Joes, Thank you for your response. I already have these options selected according to online help. I do have folowing setting: - Section DirectX 11 Toothe chart on all computers - Use if available - Section DirectX 11 Tooth Chart - Use the global setting I THINK..... The problem is the message I ...
- Fri Jun 18, 2021 2:48 am
- Forum: Main Forum
- Topic: Tooth chart on Treatment Plan
- Replies: 7
- Views: 11994
Re: Tooth chart on Treatment Plan
Hi There, I am not able to attach tooth chart on sheets. The sheets page shows black square image instead of chart. I thought it may be ralated to Graphics card configuration but the help window mentions that "This window is obsolete!" and that I should not need to use it. I am running Windoes 10 Pr...
- Thu Jan 14, 2021 2:55 am
- Forum: Developers
- Topic: Insurance hook
- Replies: 1
- Views: 6054
Insurance hook
I need to develop interface for checking insurance coverage and claiming insurance. What is the hook that I need to implement for that?
Awadh
Awadh
- Mon Oct 12, 2020 1:21 am
- Forum: Main Forum
- Topic: Briging with Sidexis - Sirona
- Replies: 3
- Views: 6798
Re: Briging with Sidexis - Sirona
Hi Jordan, I am trying to connect OD with Sidexis using "Sirona Sidexis Bridge". I am not able to find file sifiledb.ini. There is only one ini file called Sidiin_in.ini. Do I need to create sifiledb.ini file and write File=F:\PDATA\siomin.sdx in the file? Or this is a Sirona file? Thank you in adva...
- Sat Aug 08, 2020 4:16 am
- Forum: Developers
- Topic: Problem in adding treatment plan
- Replies: 1
- Views: 3502
Problem in adding treatment plan
I am using OD 19.4. I tried to add a treatment plan after first creating an auto code for immediate denture. I select Entry Status: TreatPlan, Procedure button Prosthodontics, but when I click on the immediate denture quick button, i get a message: "Critical Error: Object Reference not set to an ins...
- Sat Jun 13, 2020 12:29 am
- Forum: Developers
- Topic: Custom SMS Implementations
- Replies: 3
- Views: 6804
Re: Custom SMS Implementations
Hi Chris,
I need to have custom SMS implementation as well and I followed you suggestion.
I noticed that function FormTxtMsgEdit.SendText mentions two hooks "FormTxtMsgEdit.SendText_Start" and "FormTxtMsgEdit.SendText_Start2".
What is the difference and which one I should implement?
Awadh
I need to have custom SMS implementation as well and I followed you suggestion.
I noticed that function FormTxtMsgEdit.SendText mentions two hooks "FormTxtMsgEdit.SendText_Start" and "FormTxtMsgEdit.SendText_Start2".
What is the difference and which one I should implement?
Awadh
- Mon May 11, 2020 3:42 am
- Forum: Developers
- Topic: Enable send text button
- Replies: 1
- Views: 2972
Enable send text button
Dear All,
I am from Australia. I have a code interfacing with SMS gateway and want to hook it to Open Dental. But I can not enable "Send Text Message". They are greyed everywhere. How do I enable them?
Awadh
I am from Australia. I have a code interfacing with SMS gateway and want to hook it to Open Dental. But I can not enable "Send Text Message". They are greyed everywhere. How do I enable them?
Awadh
- Thu Apr 23, 2020 1:11 am
- Forum: Main Forum
- Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
- Replies: 3
- Views: 5372
Re: Error: The expected version information was not found in this file: ...\Manifest.txt
Hi Joes,
I found the issue.
I had trial version with Open dental 19.3 and I was trying to upgrade to full version with Open Dental 19.1.
I upgraded to full version with Open Dental 19.4 and all is fine.
Thank you for responding again.
Awadh
I found the issue.
I had trial version with Open dental 19.3 and I was trying to upgrade to full version with Open Dental 19.1.
I upgraded to full version with Open Dental 19.4 and all is fine.
Thank you for responding again.
Awadh
- Thu Apr 23, 2020 1:09 am
- Forum: Developers
- Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
- Replies: 1
- Views: 3070
Re: Error: The expected version information was not found in this file: ...\Manifest.txt
I found the issue.
I had trial version with Open dental 19.3 and I was trying to upgrade to full version with Open Dental 19.1.
I upgraded to full version with Open Dental 19.4 and all is fine.
Awadh
I had trial version with Open dental 19.3 and I was trying to upgrade to full version with Open Dental 19.1.
I upgraded to full version with Open Dental 19.4 and all is fine.
Awadh
- Wed Apr 22, 2020 7:38 pm
- Forum: Developers
- Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
- Replies: 1
- Views: 3070
Error: The expected version information was not found in this file: ...\Manifest.txt
Hi All, I installed the Trial Version of the Open Dental and I wanted to compile and upgrade to full version. 1. I compiled the Open Dental Ver. 19.1 in Release mode with Solution platform as x86 using Visual Studio 2. I manually copied all files from (..\OpenDental\bin\Release) directory to directo...
- Wed Apr 22, 2020 5:58 pm
- Forum: Main Forum
- Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
- Replies: 3
- Views: 5372
Re: Error: The expected version information was not found in this file: ...\Manifest.txt
Thank you for the response Joes.
I understood that I need support contract to get the registration key, which I tried to get. And I was told the support contract is only available to dental clinic. And I am a programmer. Not a dentist.
Awadh
I understood that I need support contract to get the registration key, which I tried to get. And I was told the support contract is only available to dental clinic. And I am a programmer. Not a dentist.
Awadh
- Tue Apr 21, 2020 8:58 pm
- Forum: Main Forum
- Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
- Replies: 3
- Views: 5372
Error: The expected version information was not found in this file: ...\Manifest.txt
Hi All, I need help as I am stuck. I installed the Trial Version of the Open Dental and I wanted to upgrade to full version (Open Dental 19.1). 1. I compiled the Open Dental Ver. 19.1 in Release mode with Solution platform as x86 using Visual Studio 2. I manually copied all files from (..\OpenDental...