Search found 23 matches

by awadh
Fri Dec 01, 2023 11:56 pm
Forum: Main Forum
Topic: Windows 11 support
Replies: 1
Views: 1657

Windows 11 support

Hi there,
Is the latest version of OD run on Windows 11?

Awadh
by awadh
Sun Aug 13, 2023 6:36 pm
Forum: Main Forum
Topic: Email integration Error - Unable to read data (OD ver - 21.2.36)
Replies: 0
Views: 3364

Email integration Error - Unable to read data (OD ver - 21.2.36)

I am trying to integrate OD email module with our new email provider (SMTP server) and facing problem.
OD does not display any error, but nothing is shown in the inbox or sent window list.

I am able to send emails successfully using OD email module though.

Awadh
by awadh
Wed Jul 06, 2022 9:28 pm
Forum: API
Topic: API Setup in Australia
Replies: 5
Views: 2103

Re: API Setup in Australia

I am getting there slowly, but I am still confused.
I looked at your online documentation and eConnector is installed via(/works with) eServices.
Do you have eServices service/support in Australia?

Awadh
by awadh
Tue Jul 05, 2022 11:20 pm
Forum: API
Topic: API Setup in Australia
Replies: 5
Views: 2103

Re: API Setup in Australia

I may have misunderstood, but I am refering to the online documentation - Section - API Setup ..... /*****************************************************/ The API web service is hosted at Open Dental headquarters. All requests are routed through this address to the appropriate office. Offices do no...
by awadh
Tue Jul 05, 2022 12:39 am
Forum: API
Topic: API Setup in Australia
Replies: 5
Views: 2103

API Setup in Australia

Hi there, I am from Australia and we have OD version 21.2.36 installed. We would like to development extension to OD Timecard. connect to our accounting system. It seems that I need to register OD APIs with Open Dental headquarters in US. It means I cannot use OD APIs. Is my understanding correct? C...
by awadh
Mon Apr 18, 2022 3:56 am
Forum: Main Forum
Topic: Provider reorder (Up and Down) button does not show
Replies: 2
Views: 1747

Provider reorder (Up and Down) button does not show

Hi there,
I have logged as Admin to OD and want to reorder list of providers in Provider Setup window.
But OD does not show Up and Down arrow in Provider Setup window. Do I need to configure something to get this option?

Awadh
by awadh
Thu Feb 03, 2022 12:24 am
Forum: Main Forum
Topic: Compile error
Replies: 1
Views: 1713

Compile error

Hi there, I downloaded OD V 21.2.36.0 and tried to compile. I get an error: ---- NuGet Package restore failed for project OpenDentBusiness: Unable to find version '6.9.9' of package 'MySql.Data'. C:\Program Files (x86)\Microsoft SDKs\NuGetPackages\: Package 'MySql.Data.6.9.9' is not found on source ...
by awadh
Wed Jul 21, 2021 2:29 am
Forum: Main Forum
Topic: OD over Windows 10 VPN
Replies: 1
Views: 4078

OD over Windows 10 VPN

Hi there,
Is there any documentation on how to use OD over Windows 10 built in VPN? Is it possible?
Server being at the office and desktop version at home.

Awadh
by awadh
Thu Jul 08, 2021 6:06 pm
Forum: Developers
Topic: DateDue and DatePrevious columns in recall table
Replies: 4
Views: 6380

Re: DateDue and DatePrevious columns in recall table

Thank you for the reply Dcridera and Joe, Much appreciated. All triggers seem to look OK to me. Anyway, i now have a pointer and will keep looking into it closely. Additional question: When will a patient drop out of the recall list. If I have sent a text as part of recall to a patient and patient h...
by awadh
Tue Jul 06, 2021 12:04 am
Forum: Developers
Topic: DateDue and DatePrevious columns in recall table
Replies: 4
Views: 6380

DateDue and DatePrevious columns in recall table

Hi there, I find that values in DateDue and DatePrevious in recall table very confusing. And the database schema documentation is not helping me either. Very often values in DateDue and DatePrevious are '0001-01-01' after running Recall report. If DateDue is calulated bsed on last appointment it sho...
by awadh
Thu Jun 24, 2021 2:56 am
Forum: Main Forum
Topic: Tooth chart on Treatment Plan
Replies: 7
Views: 11850

Re: Tooth chart on Treatment Plan

Additionally Joe my Laptop supports DirectX 12.

Do I need to downgrade to DirectX 11?
by awadh
Thu Jun 24, 2021 2:49 am
Forum: Main Forum
Topic: Tooth chart on Treatment Plan
Replies: 7
Views: 11850

Re: Tooth chart on Treatment Plan

Hi Joes, Thank you for your response. I already have these options selected according to online help. I do have folowing setting: - Section DirectX 11 Toothe chart on all computers - Use if available - Section DirectX 11 Tooth Chart - Use the global setting I THINK..... The problem is the message I ...
by awadh
Fri Jun 18, 2021 2:48 am
Forum: Main Forum
Topic: Tooth chart on Treatment Plan
Replies: 7
Views: 11850

Re: Tooth chart on Treatment Plan

Hi There, I am not able to attach tooth chart on sheets. The sheets page shows black square image instead of chart. I thought it may be ralated to Graphics card configuration but the help window mentions that "This window is obsolete!" and that I should not need to use it. I am running Windoes 10 Pr...
by awadh
Thu Jan 14, 2021 2:55 am
Forum: Developers
Topic: Insurance hook
Replies: 1
Views: 5945

Insurance hook

I need to develop interface for checking insurance coverage and claiming insurance. What is the hook that I need to implement for that?

Awadh
by awadh
Mon Oct 12, 2020 1:21 am
Forum: Main Forum
Topic: Briging with Sidexis - Sirona
Replies: 3
Views: 6628

Re: Briging with Sidexis - Sirona

Hi Jordan, I am trying to connect OD with Sidexis using "Sirona Sidexis Bridge". I am not able to find file sifiledb.ini. There is only one ini file called Sidiin_in.ini. Do I need to create sifiledb.ini file and write File=F:\PDATA\siomin.sdx in the file? Or this is a Sirona file? Thank you in adva...
by awadh
Sat Aug 08, 2020 4:16 am
Forum: Developers
Topic: Problem in adding treatment plan
Replies: 1
Views: 3414

Problem in adding treatment plan

I am using OD 19.4. I tried to add a treatment plan after first creating an auto code for immediate denture. I select Entry Status: TreatPlan, Procedure button Prosthodontics, but when I click on the immediate denture quick button, i get a message: "Critical Error: Object Reference not set to an ins...
by awadh
Sat Jun 13, 2020 12:29 am
Forum: Developers
Topic: Custom SMS Implementations
Replies: 3
Views: 6612

Re: Custom SMS Implementations

Hi Chris,
I need to have custom SMS implementation as well and I followed you suggestion.
I noticed that function FormTxtMsgEdit.SendText mentions two hooks "FormTxtMsgEdit.SendText_Start" and "FormTxtMsgEdit.SendText_Start2".

What is the difference and which one I should implement?

Awadh
by awadh
Mon May 11, 2020 3:42 am
Forum: Developers
Topic: Enable send text button
Replies: 1
Views: 2896

Enable send text button

Dear All,
I am from Australia. I have a code interfacing with SMS gateway and want to hook it to Open Dental. But I can not enable "Send Text Message". They are greyed everywhere. How do I enable them?
Awadh
by awadh
Thu Apr 23, 2020 1:11 am
Forum: Main Forum
Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
Replies: 3
Views: 5296

Re: Error: The expected version information was not found in this file: ...\Manifest.txt

Hi Joes,
I found the issue.
I had trial version with Open dental 19.3 and I was trying to upgrade to full version with Open Dental 19.1.
I upgraded to full version with Open Dental 19.4 and all is fine.
Thank you for responding again.

Awadh
by awadh
Thu Apr 23, 2020 1:09 am
Forum: Developers
Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
Replies: 1
Views: 2988

Re: Error: The expected version information was not found in this file: ...\Manifest.txt

I found the issue.
I had trial version with Open dental 19.3 and I was trying to upgrade to full version with Open Dental 19.1.
I upgraded to full version with Open Dental 19.4 and all is fine.

Awadh
by awadh
Wed Apr 22, 2020 7:38 pm
Forum: Developers
Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
Replies: 1
Views: 2988

Error: The expected version information was not found in this file: ...\Manifest.txt

Hi All, I installed the Trial Version of the Open Dental and I wanted to compile and upgrade to full version. 1. I compiled the Open Dental Ver. 19.1 in Release mode with Solution platform as x86 using Visual Studio 2. I manually copied all files from (..\OpenDental\bin\Release) directory to directo...
by awadh
Wed Apr 22, 2020 5:58 pm
Forum: Main Forum
Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
Replies: 3
Views: 5296

Re: Error: The expected version information was not found in this file: ...\Manifest.txt

Thank you for the response Joes.
I understood that I need support contract to get the registration key, which I tried to get. And I was told the support contract is only available to dental clinic. And I am a programmer. Not a dentist.
Awadh
by awadh
Tue Apr 21, 2020 8:58 pm
Forum: Main Forum
Topic: Error: The expected version information was not found in this file: ...\Manifest.txt
Replies: 3
Views: 5296

Error: The expected version information was not found in this file: ...\Manifest.txt

Hi All, I need help as I am stuck. I installed the Trial Version of the Open Dental and I wanted to upgrade to full version (Open Dental 19.1). 1. I compiled the Open Dental Ver. 19.1 in Release mode with Solution platform as x86 using Visual Studio 2. I manually copied all files from (..\OpenDental...