Search found 134 matches

by mowgli
Mon Apr 24, 2023 6:50 am
Forum: Developers
Topic: "Sign in to Microsoft" button error in Edit Email Address screen
Replies: 5
Views: 3941

Re: "Sign in to Microsoft" button error in Edit Email Address screen

Thanks for replying. Just to clarify, are you saying there would be no way to pull the Microsoft token into Open Dental from the open source version of the program with a plugin? Even if, as a tenant using Azure AD, we have a signed and certified MS sign-in app?
by mowgli
Thu Apr 13, 2023 7:40 am
Forum: Developers
Topic: "Sign in to Microsoft" button error in Edit Email Address screen
Replies: 5
Views: 3941

Re: "Sign in to Microsoft" button error in Edit Email Address screen

Got an app to run, but when you try to sign in, it gives this error and can't seem to get past it. Keeps submitting the "ms-appx-web" path with an SID even if I edit it in MainPage.XML.cs. The "ms-appx-web" path cannot be added to the app as a valid redirect URI. Message: AADSTS50011: The redirect U...
by mowgli
Wed Mar 22, 2023 12:45 pm
Forum: Developers
Topic: "Sign in to Microsoft" button error in Edit Email Address screen
Replies: 5
Views: 3941

Re: "Sign in to Microsoft" button error in Edit Email Address screen

It looks like the Windows Presentation Foundation button was highlighted at that URL
by mowgli
Wed Mar 22, 2023 11:16 am
Forum: Developers
Topic: "Sign in to Microsoft" button error in Edit Email Address screen
Replies: 5
Views: 3941

"Sign in to Microsoft" button error in Edit Email Address screen

Has anyone using source code for Open Dental v22.2+ got that "Sign in to Microsoft" button working yet in the Edit Email Address screen? "Sign in to Google" works fine, but the Microsoft button gets an error that the "tenant" parameter is missing. I think we might be able to make the little app (on ...
by mowgli
Wed Mar 15, 2023 1:26 pm
Forum: Developers
Topic: VS2019 still used? C++ v143 code tools indicated in project
Replies: 3
Views: 3494

Re: C++ v143 code tools for VS2019?

Not a huge deal, it builds even with the v142 tools, but I have to keep changing it in Properties.
by mowgli
Wed Mar 15, 2023 8:46 am
Forum: Developers
Topic: VS2019 still used? C++ v143 code tools indicated in project
Replies: 3
Views: 3494

VS2019 still used? C++ v143 code tools indicated in project

Are you all using VS2022 now for Open Dental? In Direct2DWrapper project is a reference to v143 code tools. Tried to install separately but properties screen for the project does not find it installed or find the path, nor is it available from the VS Studio installer. Some info seems to indicate it'...
by mowgli
Mon Feb 06, 2023 7:49 am
Forum: Developers
Topic: ReportingForRDL folder missing
Replies: 10
Views: 5272

Re: ReportingForRDL folder missing

Thanks Jason, you're right on that. I checked for the DLL but was looking in the wrong folder! Then checked and found it missing starting in v22.1.
I would guess that ODR.dll file will not ever be modified.
by mowgli
Wed Feb 01, 2023 8:30 am
Forum: Developers
Topic: ReportingForRDL folder missing
Replies: 10
Views: 5272

Re: ReportingForRDL folder missing

So the Custom Reports do show up in the menu of Open Dental as if they should work, but that link to ODR.dll seems to be broken
by mowgli
Wed Feb 01, 2023 8:27 am
Forum: Developers
Topic: ReportingForRDL folder missing
Replies: 10
Views: 5272

Re: ReportingForRDL folder missing

Well, the RDL component has been added back, but a customer found when trying to run a Register report that it is failing to load ODR.dll. Attached is a snapshot of the error encountered when running any of the reports. Looks like ODR.dll has been changed & breaks the function. Is that something tha...
by mowgli
Mon Sep 26, 2022 6:12 am
Forum: Developers
Topic: ReportingForRDL folder missing
Replies: 10
Views: 5272

Re: ReportingForRDL folder missing

Thank you all, we appreciate that so very much! We do keep an eye on these reports and have fixed them when they get broken. At the beginning, Open Dental was pretty short on reports, but gradually as more have been added, we don't have to deal with it as much and don't even mention them to new clie...
by mowgli
Mon Sep 26, 2022 6:07 am
Forum: Developers
Topic: Getting the PatNum when patient has been changed
Replies: 2
Views: 3560

Re: Getting the PatNum when patient has been changed

In RDL reports, we would access that as XPat.Value
by mowgli
Mon Sep 19, 2022 8:28 am
Forum: Developers
Topic: ReportingForRDL folder missing
Replies: 10
Views: 5272

Re: ReportingForRDL folder missing

Is that something I can do myself by copying it in?
by mowgli
Tue Aug 30, 2022 4:56 pm
Forum: Developers
Topic: ReportingForRDL folder missing
Replies: 10
Views: 5272

ReportingForRDL folder missing

Is there any chance we could get the ReportingForRDL folder back in source code? It's missing from v22.1 and we have nearly 50 reports that depend on that old feature. Mostly still working because your really basic table columns have been consistent for years.
by mowgli
Fri Jan 14, 2022 2:14 pm
Forum: Developers
Topic: Releases stopped being posted and developer emails stopped
Replies: 4
Views: 4767

Re: Releases stopped being posted and developer emails stopped

Although a bit late, I would like to officially clamor for it! Having the code gives us great insight on what the program is doing, of course.
Will check out the new home at GitHub.
by mowgli
Tue Jan 11, 2022 3:14 pm
Forum: Developers
Topic: Releases stopped being posted and developer emails stopped
Replies: 4
Views: 4767

Releases stopped being posted and developer emails stopped

Hello, just inquiring about inactivity since mid-December in the SVN repository, and also a pause in emails from developers_opendental@opendental.com. The last email I received was about r30637 on the "head," on 12/13/21. Also, it looks like the last SVN revision for v21.3.35+ was r30634 on 12/13/21...
by mowgli
Thu Jan 28, 2021 6:34 am
Forum: Developers
Topic: Open Dental 20.5.17 project can't build, def missing for DisposeDevice()
Replies: 4
Views: 23528

Open Dental 20.5.17 project can't build, def missing for DisposeDevice()

This method DisposeDevice() is missing a definition in module ControlImagesJ.cs, causing the OpenDental project to fail to build. The project xImagingDeviceManager failed to load but I did add a reference to the ImagingDeviceManager.dll found in RequiredDLLs. Still not found. Trying to add a screens...
by mowgli
Thu Aug 06, 2020 9:09 am
Forum: Developers
Topic: Purpose of the ".net core" subfolder in OD application folder
Replies: 3
Views: 4068

Re: Purpose of the ".net core" subfolder in OD application folder

Thanks for the reply, Patrick. Now in v20.2 and v20.3 in RequiredDlls there is also a .NET Standard folder which looks like it might also fit that category.
by mowgli
Fri Jul 31, 2020 8:09 am
Forum: Developers
Topic: Purpose of the ".net core" subfolder in OD application folder
Replies: 3
Views: 4068

Purpose of the ".net core" subfolder in OD application folder

Searched for the answer but not finding info on it. Can anyone tell me the purpose of the .net core subfolder within the application folder in the source code? I know what the Sparks3D subfolder right next to it is for, but not the .net core folder or whether it's really necessary to include it.
by mowgli
Thu Aug 31, 2017 11:00 am
Forum: Main Forum
Topic: Ohio requiring ICD10 or procedure code on opioid Rx
Replies: 7
Views: 13870

Ohio requiring ICD10 or procedure code on opioid Rx

Our attorney general is trying to get a handle on opioid addiction. Now we have Rule 4729-5-30 from the State of Ohio Board of Pharmacy that says you need either the full CDT code or the first 4 characters of the ICD-10 code printed on all prescriptions for opioids. Wanted to put an input text field...
by mowgli
Tue Jan 10, 2017 6:57 am
Forum: Main Forum
Topic: Any way to show "amount due" only after insurance has paid?
Replies: 1
Views: 4209

Any way to show "amount due" only after insurance has paid?

In SoftDent, there is something called insurance calculation method 1, where on statements or walkout, it doesn't show an amount due until after insurance has paid. To reproduce that in Open Dental, it looks like you would have to set all insurance plans to 100% coverage; but then you would lose the...
by mowgli
Thu Oct 06, 2016 1:25 pm
Forum: Developers
Topic: Error compiling 16.2.53
Replies: 6
Views: 15188

Re: Error compiling 16.2.53

Would like to add that I also tried the other methods with VS2013 but that didn't get it. Upgrade to VS2015 did get it.
by mowgli
Fri Feb 19, 2016 10:23 am
Forum: Advanced Topics
Topic: Any purge tool developed in the last 6 years?
Replies: 4
Views: 8354

Any purge tool developed in the last 6 years?

Looks like some sort of tool to purge old patients along with their transactions and especially OpenDentImages was last discussed here in 2010. Has any such tool been developed since that time?
by mowgli
Wed Feb 04, 2015 7:58 am
Forum: Advanced Topics
Topic: NHIND? NNHIND?
Replies: 2
Views: 4761

Re: NHIND? NNHIND?

Thanks for the reply
by mowgli
Mon Feb 02, 2015 2:11 pm
Forum: Advanced Topics
Topic: NHIND? NNHIND?
Replies: 2
Views: 4761

NHIND? NNHIND?

I feel like this must be a stupid question, but the web page http://www.opendental.com/manual/emailcertinstall.html about email certificates repeatedly mentions the acronyms NHIND and NNHIND. But Google search comes up with nothing about these apparent acronyms, nor do I see folders with those names...
by mowgli
Tue Jul 08, 2014 7:19 am
Forum: Main Forum
Topic: Want to separate EFT's from insurance checks on report
Replies: 2
Views: 3772

Re: Want to separate EFT's from insurance checks on report

Thanks so much for the quick reply.
by mowgli
Mon Jul 07, 2014 6:51 am
Forum: Main Forum
Topic: Want to separate EFT's from insurance checks on report
Replies: 2
Views: 3772

Want to separate EFT's from insurance checks on report

It's really nice to have types of insurance payments with version 14.2. The main reason many offices wanted this feature was to be able to separate them on the payment report. This piece still seems to be missing; the Payments report still throws them all together without an option to separate them.
by mowgli
Tue May 06, 2014 10:21 am
Forum: Main Forum
Topic: Default field in Edit Adjustment screen
Replies: 3
Views: 4666

Default field in Edit Adjustment screen

A customer complained that the cursor always defaults into the Note field on an adjustment, unlike a payment, where it jumps right into the Amount field. She finds herself typing the amount into the Note field. I haven't heard this complaint before, and wonder if anyone else finds this to be annoying.
by mowgli
Fri Feb 28, 2014 2:09 pm
Forum: Main Forum
Topic: Occlusal guard graphic
Replies: 0
Views: 3334

Occlusal guard graphic

I know someone posted the idea of an occlusal guard graphic back in 2009 (http://opendentalsoft.com/forum/viewtopic.php?f=1&t=1884&p=8047&hilit=occlusal#p8047) but I would like to bring it up again to see how other practices feel about it before submitting a feature request. Our client would like to...
by mowgli
Fri Oct 18, 2013 6:36 am
Forum: Advanced Topics
Topic: Ins Pay Fix in Database Maintenance enters wrong dates
Replies: 0
Views: 3596

Ins Pay Fix in Database Maintenance enters wrong dates

Tried out the Ins Pay Fix in version 13.1.52 in Database Maintenance. It created checks dated the same as the date of service, rather than the insurance payment date (which matches the "date received" in the claim). This just seems a very strange way to handle it, because the lag time between DOS an...
by mowgli
Thu Oct 17, 2013 1:43 pm
Forum: Main Forum
Topic: PDF in images take awhile
Replies: 4
Views: 5088

Re: PDF in images take awhile

No problems. Using OD v12.4.41 on Windows 8.
by mowgli
Thu Oct 17, 2013 1:23 pm
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 139402

Re: HIPAA Compliant Email

Yes, I understand exactly why "secure email format" is required. But the statement quoted says, "a government mandated secure email format." This makes it sound like there will be one particular format mandated by government. Frankly, such a requirement sounds a bit too precise for federal law, so m...
by mowgli
Wed Oct 16, 2013 7:21 am
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 139402

Re: HIPAA Compliant Email

Open Dental feature request 2211 states in the detail section, "By 2014, there will be a government mandated secure email format for communication between physicians." Tried searching for further detail on this and not finding it. Does anyone know what that statement is based upon and where further ...
by mowgli
Tue Sep 17, 2013 9:01 am
Forum: Main Forum
Topic: dentrix image 4.5 xrays to work with open dental
Replies: 5
Views: 8564

Re: dentrix image 4.5 xrays to work with open dental

Apteryx XrayVision at the web site price would be a lot less, $1795 for 1-user base then even $1575 for 10 more users would be less than what you cited; less than that if you don't need that many users. Bridges very nicely from Open Dental, would be able to handle Scan-X (has a plugin for it) and ma...
by mowgli
Fri Mar 01, 2013 12:12 pm
Forum: Main Forum
Topic: Disabled Recall
Replies: 14
Views: 13288

Re: Disabled Recall

Well, if I set a patient "inactive" it automatically disables their recall. When I set the patient "active" again, the disabled recall has to be re-enabled manually, and there's nothing in the audit trail. Version 13.1.8.
by mowgli
Wed Sep 12, 2012 12:20 pm
Forum: Main Forum
Topic: Field for personal notes?
Replies: 1
Views: 2979

Re: Field for personal notes?

In the chart module, there's a big notes field right below the tooth chart (good for rather temporary notes with high visibility). Or double-click and use Service Notes in the lower shaded section of Patient Info below that.
by mowgli
Fri Oct 14, 2011 5:28 am
Forum: Advanced Topics
Topic: Considering feature request for PatNum in ChartNumber
Replies: 2
Views: 5582

Considering feature request for PatNum in ChartNumber

I'm considering putting in a feature request, but it would be great to get some comment on it first. The request is for a setting that will duplicate the PatNum for each patient into the ChartNumber field, if it is empty. This would make it much easier to use bridges for previous auxiliary software ...
by mowgli
Tue May 31, 2011 11:14 am
Forum: Main Forum
Topic: Searching the forum
Replies: 3
Views: 4270

Re: Searching the forum

Yes, I have also had similar problems. Tried searching for "mysql version 5.5" even with quotation marks -- same thing.
by mowgli
Thu May 12, 2011 5:49 am
Forum: Main Forum
Topic: No effect from "Show ins pending..." setting?
Replies: 0
Views: 2992

No effect from "Show ins pending..." setting?

Does anyone know what this setting under Setup > Modules > Account Module is supposed to do? I can't see any effect on the statement or account module from turning it off or on:

"Show insurance pending and related balance info on statment summary"

Using OD version 7.6.36
by mowgli
Mon Apr 04, 2011 10:48 am
Forum: Main Forum
Topic: Secondary Insurance Estimation
Replies: 2
Views: 3731

Re: Secondary Insurance Estimation

Try running database maintenance tool
by mowgli
Tue Feb 22, 2011 7:48 am
Forum: Advanced Topics
Topic: Biweekly pay periods
Replies: 3
Views: 4648

Re: Biweekly pay periods

Thanks for the reply. I tried entering Wed Feb. 23 as the start date, Tues Mar. 8 as the end date, and Fri Mar. 11 as the pay date, in accordance with your post. When I add another period, the start date is OK as Wed. Mar. 9. But the end date was Wed. Mar. 23, and pay date Sun. Mar. 27. So by defaul...
by mowgli
Fri Feb 18, 2011 5:03 am
Forum: Advanced Topics
Topic: Biweekly pay periods
Replies: 3
Views: 4648

Biweekly pay periods

I know there's a feature request to make adding pay periods more automatic. But one thing would be very handy for practices with consistent biweekly pay periods, and maybe easier to implement. A checkbox in the Time Card Setup screen labeled "Biweekly pay periods." If checked, the "add" button would...
by mowgli
Tue Nov 30, 2010 11:00 am
Forum: Developers
Topic: MySQL connector in v7.4 breaks DATE_FORMAT() in MySQL 5.0
Replies: 4
Views: 5819

Re: MySQL connector in v7.4 breaks DATE_FORMAT() in MySQL 5.0

Yes, it can be fixed by changing all the queries individually in the reports. Would that be better than upgrading to MySQL 5.1? Would version 5.1 have any problems with Open Dental?
by mowgli
Wed Nov 24, 2010 4:50 am
Forum: Developers
Topic: MySQL connector in v7.4 breaks DATE_FORMAT() in MySQL 5.0
Replies: 4
Views: 5819

MySQL connector in v7.4 breaks DATE_FORMAT() in MySQL 5.0

Dates in custom RDL reports were broken and displayed as "SystemByte()" by the new MySQL connector employed in v7.4. Tested data on a Linux server where MySQL 5.1.49 was installed, and the symptom disappeared. Apparently MySql.Data.dll version 6.2.4 must have MySQL 5.1 in order for the function DATE...
by mowgli
Tue Aug 10, 2010 5:14 am
Forum: Developers
Topic: Compile Failure
Replies: 2
Views: 3956

Re: Compile Failure

You need to leave "Unit Tests" out of the build (Build > Configuration Mgr).
by mowgli
Mon Aug 09, 2010 8:51 am
Forum: Developers
Topic: Unable to compile 7.0
Replies: 4
Views: 5785

Re: Unable to compile 7.0

I always complile from source and haven't had any problem with it. The path for my AxAcroPDFLib looks like this: [SourceFolder]\OpenDental\obj\x86\Release\AxInterop.AcroPDFLib.dll and Adobe Reader is functioning. OpenDental dependencies set: OpenDentBusiness, RdlEngine, RdlViewer, ReportDesigner, Sp...
by mowgli
Tue Jul 06, 2010 12:01 pm
Forum: Advanced Topics
Topic: Crystal Reports
Replies: 8
Views: 15044

Re: Crystal Reports

We have over 40 reports, from routing slips to referral reports to production/writeoff reports. The nice thing about RDL Designer in OD is that you can paste in a query and it creates a table or list based on the fields, with various layout and formatting options that aren't available in "user query...
by mowgli
Fri Jul 02, 2010 11:50 am
Forum: Advanced Topics
Topic: Crystal Reports
Replies: 8
Views: 15044

Re: Crystal Reports

I've seen a post at the MySQL site saying that Crystal Reports can work with MySQL database version 5.0.27 or later. Open Dental uses version 5.0.22 or some even 4.1. For those, an ODBC connector is needed as a go-between. I used Crystal Reports long ago and liked it, but since the RDL report format...
by mowgli
Thu Jun 10, 2010 1:24 pm
Forum: Main Forum
Topic: ? security level for edit payment plan charge
Replies: 5
Views: 5557

Re: ? security level for edit payment plan charge

If a pay plan charge is edited or deleted, the total amount (principal) gets changed, leaving an obvious mismatch between it and the original payment plan adjustment in the main account screen. But there doesn't seem to be any alert about it. Since the original adjustment is covered by the audit tra...
by mowgli
Fri Jun 04, 2010 8:11 am
Forum: Advanced Topics
Topic: Billing option to show credit balances shows zero balances
Replies: 5
Views: 7885

Re: Billing option to show credit balances shows zero balances

The "List<PatAging> GetAgingList" method in Patients.cs looks for any negative balance less than zero, which would include these tiny calculated balances. I tested looking for any negative balance less than half a cent instead, and it left these off the list. Could this be a solution? if(!excludeNeg...
by mowgli
Thu Jun 03, 2010 1:11 pm
Forum: Advanced Topics
Topic: Billing option to show credit balances shows zero balances
Replies: 5
Views: 7885

Re: Billing option to show credit balances shows zero balances

Selected 5 of them; yes, here's what it looks like:

Image
by mowgli
Wed Jun 02, 2010 12:45 pm
Forum: Advanced Topics
Topic: Billing option to show credit balances shows zero balances
Replies: 5
Views: 7885

Billing option to show credit balances shows zero balances

Something seems to have happened between versions 6.4 and 6.6. In version 6.4, if we allow credit balances to come up in the billing run list by unchecking the billing option box to exclude them, we don't get any accounts with zero balances. Simply upgrading the database to version 6.6 with the same...
by mowgli
Fri Mar 19, 2010 12:41 pm
Forum: Main Forum
Topic: Patient photo
Replies: 8
Views: 11714

Re: Patient photo

We have used a Labtec Webcam 2200 to capture stills of patients and put into the Patient Photo. After installation, you launch the TWAIN driver as source by hitting one of the "Scan:" buttons in the image module (though intended for scanners). In this case, there's a choice of Webcam 2200 or WIA (wi...
by mowgli
Fri Mar 19, 2010 9:39 am
Forum: Main Forum
Topic: End of day accounting : Day Sheets
Replies: 23
Views: 40969

Re: End of day accounting : Day Sheets

Found a problem with under-counting of new patients for month-to-date and year-to-date. In the 2 places where this string occurs: MIN(ProcDate<=@AsOf) replace it with this one: MIN(ProcDate)<=@AsOf The parenthesis must be moved in each case because the MIN function needs to be applied to the patient...
by mowgli
Tue Feb 16, 2010 5:55 am
Forum: Main Forum
Topic: Recall list for period in the past missing people (v6.7.36)
Replies: 13
Views: 10471

Re: Recall list for period in the past missing people (v6.7.36)

There was a reason this seemingly minor change caused significant problems with recall. When Open Dental first started filtering out patients based on their first or second reminder, some offices set the "days since" value to zero or a small amount so they could still see overdue patients on the rec...
by mowgli
Mon Feb 15, 2010 8:07 am
Forum: Main Forum
Topic: Recall list for period in the past missing people (v6.7.36)
Replies: 13
Views: 10471

Re: Recall list for period in the past missing people (v6.7.36)

It looks to me like as of version 6.7.34, an additional parameter for excluding patients from recall based on their reminder date was created. This was added in Recalls.cs with a boolean OR (||). Prior to this, they were excluded only if their "next reminder due date" (based on the number of days in...
by mowgli
Mon Dec 07, 2009 1:31 pm
Forum: Developers
Topic: doubts about the future. Loosing freedom
Replies: 26
Views: 23689

Re: doubts about the future. Loosing freedom

Besides the problems Dr. Sparks mentioned, there's the issue of clinical integration (such as digital radiography), and a variety of software that runs on Windows, much of which bridges to practice management software. In other words, Open Dental doesn't run in a vacuum. Like it or not, Microsoft ha...
by mowgli
Fri Nov 13, 2009 1:58 pm
Forum: Main Forum
Topic: Report to find patients without planned appt or done check?
Replies: 4
Views: 4344

Re: Report to find patients without planned appt or done check?

The query I posted was in answer to the first one asked for in your first post. AptStatus = 6 means the appointment is planned. If it's put on the clipboard and scheduled and/or completed, this is a copy of the original planned appointment which still remains, unless someone checks done in the chart...
by mowgli
Tue Nov 10, 2009 12:55 pm
Forum: Main Forum
Topic: Report to find patients without planned appt or done check?
Replies: 4
Views: 4344

Re: Report to find patients without planned appt or done check?

Try this:

select PatNum from patient p where p.PatStatus = 0 and p.PlannedIsDone = 0 and not exists (select patnum from appointment a where p.patnum = a.patnum and AptStatus = 6)

Assuming you just want active patients who don't have a planned appointment or "Planned Appt Done" checked.
by mowgli
Mon Nov 09, 2009 9:20 am
Forum: Advanced Topics
Topic: Connecting to the OD server over VPN - database not present
Replies: 3
Views: 6414

Re: Connecting to the OD server over VPN - database not present

Sounds more likely that TCP/IP port 3306, which is used by MySQL, is blocked. This can be tested with a telnet command to the host IP address on that port (e.g., "telnet 192.132.67.103 3306"). If you get gobbledegook back, it's connecting, but if "connection failed," it's blocked. A typical router w...
by mowgli
Mon Nov 02, 2009 6:05 am
Forum: Developers
Topic: Database maintenance tool hangs correcting deposit slip sums
Replies: 3
Views: 3874

Re: Database maintenance tool hangs correcting deposit slip sums

Just saw your response this morning, since I posted at the end of the workday Friday, and added the indexes to a couple of problem databases. This resolved the issue completely! Thanks for addressing this so quickly.
by mowgli
Fri Oct 30, 2009 1:54 pm
Forum: Developers
Topic: Database maintenance tool hangs correcting deposit slip sums
Replies: 3
Views: 3874

Database maintenance tool hangs correcting deposit slip sums

I'm running into a really bothersome issue trying to run database maintenance for practices that have a lot of deposit slips. When the tool runs the query on line 556 in DatabaseMaintenance.cs, it can hang for 20 minutes or more while mysqld-nt.exe churns thru the data. This query retrieves deposit ...
by mowgli
Sun Sep 13, 2009 11:49 pm
Forum: Main Forum
Topic: Forms section
Replies: 1
Views: 2501

Re: Forms section

Whatever template you put in the Forms folder within OpenDentImages will appear in the dropdown list and be copied to your patient for specific editing. For example, we made a spreadsheet for recording Diagnodent measurements (an instrument that detects caries). Or you could create a Word document t...
by mowgli
Wed Sep 02, 2009 11:37 pm
Forum: Developers
Topic: Small change to FormPayPeriods.cs proposed
Replies: 2
Views: 3615

Small change to FormPayPeriods.cs proposed

Currently, Open Dental adds pay periods in 15-day chunks, because the first day is already added to the end date of the last period, then an additional 14 days are added. This is handy only for semi-monthly paychecks and only for the 4 months of the year that are exactly 30 days. If the days added a...
by mowgli
Wed Sep 02, 2009 8:10 pm
Forum: Main Forum
Topic: Payments still default to paid-off payment plan
Replies: 2
Views: 3151

Re: Payments still default to paid-off payment plan

Usually I want to be sure to include the version; forgot this time. It was 6.6.26.
by mowgli
Mon Aug 31, 2009 1:22 am
Forum: Main Forum
Topic: Payments still default to paid-off payment plan
Replies: 2
Views: 3151

Payments still default to paid-off payment plan

I'm sorry if this has been addressed before, but I cannot seem to search for a complete phrase like "payment plan" in the search engine of this forum. If an account has a payment plan that has already been paid off, the checkbox "attached to payment plan" is checked by default whenever a payment is ...
by mowgli
Mon Jul 27, 2009 6:15 pm
Forum: Developers
Topic: Problem adding or editing anesthesia supplier v6.6.21
Replies: 1
Views: 3038

Problem adding or editing anesthesia supplier v6.6.21

Seem to have found a bug in adding or editing an anesthesia supplier under Setup > Anesthesia in version 6.6.21. When the "Save and Close" button is clicked, the info typed is saved in the database, but Open Dental locks up. Tried on Vista and on XP in a couple different databases.
by mowgli
Mon May 11, 2009 5:49 am
Forum: Main Forum
Topic: fee updates
Replies: 2
Views: 3150

Re: fee updates

Click Lists>Procedure Codes. Then Fee Tools button. Under Global Fees Update, Update button. Updates all treatment plan procedures, including those attached to appointments.
by mowgli
Fri Mar 27, 2009 7:39 am
Forum: Main Forum
Topic: Open Dental automatically changes surface order
Replies: 4
Views: 4640

Re: Open Dental automatically changes surface order

OK, that makes sense. I agree it shouldn't matter, but someone preferred the "DO" order and asked about it.
by mowgli
Tue Mar 24, 2009 7:38 am
Forum: Main Forum
Topic: Open Dental automatically changes surface order
Replies: 4
Views: 4640

Open Dental automatically changes surface order

Anyone know why Open Dental automatically changes the surface order from DO to OD? For example, a 2-surface posterior composite on tooth 14, if you use the "DO" quick button in the chart, it automatically gets reversed to "OD." If you open the procedure and edit the surfaces back to "DO," when you h...
by mowgli
Thu Feb 19, 2009 7:54 am
Forum: Developers
Topic: Why disable "bluebook" for PPO Percentage plans?
Replies: 2
Views: 4493

Re: Why disable "bluebook" for PPO Percentage plans?

That's kind of what I anticipated; considering that writeoffs are applied automatically, it's understandable. Thanks for the reply.
by mowgli
Wed Feb 18, 2009 10:33 am
Forum: Developers
Topic: Why disable "bluebook" for PPO Percentage plans?
Replies: 2
Views: 4493

Why disable "bluebook" for PPO Percentage plans?

Can anyone explain the rationale behind the change below? It was nice to have that "bluebook" feature for PPO plans in v6.1, but I'm sure there must have been some problem that led to its being disabled. Author: jordansparks Date: 2009-01-07 07:56:33 -0800 (Wed, 07 Jan 2009) New Revision: 2306 Modif...
by mowgli
Fri Feb 13, 2009 7:21 am
Forum: Main Forum
Topic: Insurance plan notes
Replies: 1
Views: 2663

Re: Insurance plan notes

I think because it's designed to do so. That's why it says, "Plan Note. Always applies to all similar plans, not just this one." If that's not intended, put the notes into the "note" field under Subscriber information.
by mowgli
Fri Feb 13, 2009 7:15 am
Forum: Main Forum
Topic: Statements for patients paying
Replies: 7
Views: 6998

Re: Statements for patients paying

Why have Open Dental calculate insurance estimates for that plan if benefits are assigned to the patient? That is, why create the credit to begin with? For the messages on the bill, you could use "add quick note" by right clicking in the notes field of the statement and paste in a billing note you'v...
by mowgli
Fri Feb 13, 2009 6:24 am
Forum: Main Forum
Topic: Payment type totals
Replies: 2
Views: 3209

Re: Payment type totals

Try running this in the user query window:

set @startdate = '2008-01-01', @enddate = '2008-12-31';
select PayType, sum(payamt) $Total from payment where paydate between @startdate and @enddate group by paytype

Just edit dates at top for whatever range you want; format is YYYY-MM-DD.
by mowgli
Mon Feb 09, 2009 10:14 am
Forum: Main Forum
Topic: Need simple query help
Replies: 3
Views: 4158

Re: Need simple query help

The main problem is finding a unique and reliable time stamp for inactivation in the database for the time period you mentioned, since I don't think changing status to "inactive" created one.
by mowgli
Wed Feb 04, 2009 12:00 pm
Forum: Main Forum
Topic: Letters Bug?
Replies: 5
Views: 5365

Re: Letters Bug?

When the body of a quick letter is pasted into the "letter text" field and saved for a PatientLetter in Sheets, and later you hit the Letter button to create one for a patient, the field has not expanded anymore than in Setup, and has not pushed the other fields down on the letter as expected. If on...
by mowgli
Fri Jan 23, 2009 12:03 pm
Forum: Main Forum
Topic: RECALL with a hundred exclamation points
Replies: 31
Views: 21247

Re: RECALL with a hundred exclamation points

It would be nice to catch the patients who had no recall entered (such as one child in a new family, where the front desk forgot to add their recall). But without also bringing up those whose recall is disabled.
by mowgli
Thu Jan 22, 2009 10:41 am
Forum: Main Forum
Topic: Referral list
Replies: 2
Views: 3237

Re: Referral list

Referring patients and referring dr's are combined, but easily distinguishable.

http://www.open-dent.com/manual/referralsetup.html
by mowgli
Wed Jan 21, 2009 10:43 am
Forum: Main Forum
Topic: Setting planned appointment done
Replies: 2
Views: 3317

Re: Setting planned appointment done

On 1/13, a warning was programmed into that version saying that all planned appts would be deleted. An upgrade should fix it.
by mowgli
Mon Jan 19, 2009 5:56 am
Forum: Developers
Topic: Return of FormRecallListEdit screen?
Replies: 3
Views: 5753

Re: Return of FormRecallListEdit screen?

You just did, thanks.
by mowgli
Fri Jan 16, 2009 12:17 pm
Forum: Developers
Topic: Return of FormRecallListEdit screen?
Replies: 3
Views: 5753

Re: Return of FormRecallListEdit screen?

Noticed this didn't get any comment, so it must not be much of a concern. The screen is still available OK from the recall list, so it can be used there, just not for other kinds of appts.
by mowgli
Fri Jan 09, 2009 10:37 am
Forum: Developers
Topic: Return of FormRecallListEdit screen?
Replies: 3
Views: 5753

Return of FormRecallListEdit screen?

I noticed that in subversion commit r2301 for versions 6.2+, FormApptsOther.cs, accessed when "Make/Find Appt" is clicked, was altered at line 533 to bring up the patient's recalls screen FormRecallsPat directly, rather than going to FormRecallListEdit.cs first when a family member is double-clicked...
by mowgli
Mon Jan 05, 2009 7:59 am
Forum: Main Forum
Topic: No warning when wrong code is typed
Replies: 2
Views: 3294

Re: No warning when wrong code is typed

Thanx for the info. I think the vote will instead be directed toward hiding or moving Quick buttons down. If people still want to type the code, it's reasonable to expect they know what they're doing.
by mowgli
Tue Dec 30, 2008 11:44 am
Forum: Main Forum
Topic: No warning when wrong code is typed
Replies: 2
Views: 3294

No warning when wrong code is typed

A certain office manager wondered why an incorrect code can be treatment-planned into the chart and even set complete without having a prompt come up to change it. Now, if you actually edit the procedure code and try to click OK, a prompt does come up. For example, the program lets you select a bicu...
by mowgli
Wed Dec 17, 2008 11:55 am
Forum: Main Forum
Topic: Letter merge on workstations
Replies: 5
Views: 4583

Re: Letter merge on workstations

Word is not a network application, but is licensed per computer. Open Office won't work for the handy letter merge button in Open Dental. But you can use it to create merge letters from the data file exported from Open Dental, since it's a standard tab-delimited text file.
by mowgli
Fri Dec 12, 2008 7:14 am
Forum: Main Forum
Topic: 6.1.5.0 Hygiene provider not getting set
Replies: 15
Views: 12364

Re: 6.1.5.0 Hygiene provider not getting set

This issue actually started in version 5.9. Before that, you could drag a hygiene appt to an op assigned to another hygienist, and it would change hygienists. You can work around this by also assigning a dentist to each hygienists operatory, but much of the time you want to change hygienists, but NO...
by mowgli
Fri Dec 05, 2008 6:01 am
Forum: Main Forum
Topic: "Single patient only" checked does not use guarantor's info
Replies: 6
Views: 7360

Re: "Single patient only" checked does not use guarantor's info

I would think that if you want a single patient statement, you'd want it to go to the guarantor. If it's supposed to go to a non-guarantor patient, use a walkout.
by mowgli
Thu Dec 04, 2008 12:33 pm
Forum: Developers
Topic: Deleting completed procedures vs. TP
Replies: 3
Views: 6527

Re: Deleting completed procedures vs. TP

jordansparks wrote:...And as more of a quick fix, we could add to the db maint tool to permanently delete procedures that are now just tagged as deleted.
Something like this?
delete from procedurelog where procstatus = 6 and procnum not in (select procnum from procnote)
by mowgli
Thu Dec 04, 2008 6:14 am
Forum: Developers
Topic: Deleting completed procedures vs. TP
Replies: 3
Views: 6527

Deleting completed procedures vs. TP

Not sure how to do this yet, but floating it here to see if it's even acceptable. Right now, treatment plan procedures are retained in the database after deletion and status marked "D." A lot of extra TP procedures get created, whether in various TP's or just by using "schedule recall" or deleting a...
by mowgli
Mon Dec 01, 2008 4:53 am
Forum: Main Forum
Topic: Insurance question
Replies: 2
Views: 3162

Re: Insurance question

UCR is your standard fee schedule. Most companies want what you actually charged to show on the claim, though some may want the UCR fee (perhaps to gather fee information from practices to help set their payment schedules).
by mowgli
Wed Nov 26, 2008 10:27 am
Forum: Advanced Topics
Topic: Auto Note examples
Replies: 2
Views: 4561

Re: Auto Note examples

Good overview of notes is here: http://www.open-dent.com/manual/notes.html
The paragraph on auto-notes contains a link to more detailed setup and suggested content.
by mowgli
Wed Nov 26, 2008 7:16 am
Forum: Main Forum
Topic: Dual monitors
Replies: 7
Views: 8576

Re: Dual monitors

Main consideration is that you can get at least 1024x768 resolution (desktop area) without eyestrain on the part of your user. A 17" monitor might be fine. That high a resolution is needed for seeing all the Open Dental controls (buttons, etc.) on the screen and for printing the schedule. The higher...
by mowgli
Wed Nov 26, 2008 6:52 am
Forum: Main Forum
Topic: Recall Types
Replies: 2
Views: 3075

Re: Recall Types

How could you set this scenerio up in recall types? Perio 3mon recall Perio 4mon recall 4BW every two years 4BW every year FMX every 3 years = some people have coverage for this Systemwide recall types require unique code triggers and so would involve adding modifiers to basic codes such as D4910 o...
by mowgli
Wed Nov 19, 2008 11:20 am
Forum: Developers
Topic: Change to FormReportCustom
Replies: 2
Views: 5290

Re: Change to FormReportCustom

Since this Form is marked "true" to show the RDL parameters dialog, other reports will still work, unless one uses the exact "PatID" parameter, then it will enforce the currently selected patient--which should be an advantage, because it won't have to be keyed in. If the report has parameters in add...
by mowgli
Wed Nov 19, 2008 7:12 am
Forum: Developers
Topic: Change to FormReportCustom
Replies: 2
Views: 5290

Change to FormReportCustom

I'd like to change a line to set the Parameters value passed to RDL reports to the current patnum instead of null: this.viewer.Parameters = "PatID="+FormOpenDental.CurPatNum.ToString(); This is so we can pass the currently selected patient number automatically for patient-specific RDL reports. If th...
by mowgli
Thu Nov 13, 2008 11:45 am
Forum: Main Forum
Topic: Open Dental enforces distinct tooth surfaces
Replies: 3
Views: 5521

Open Dental enforces distinct tooth surfaces

Open Dental software doesn't allow 2 of the same surface in a single filling code for a tooth. For example, one dental office wants to submit a D2393 3-surface filling with OOL as surfaces. I suggested they post a 2-surface code with OL and a 1-surface code with O (which Open Dental accepts on the s...
by mowgli
Fri Oct 24, 2008 4:47 am
Forum: Developers
Topic: "Not functional" buttons in reports
Replies: 1
Views: 3773

"Not functional" buttons in reports

Is there still a plan to get the the PDF and/or export buttons functioning in the "Payment" report or the two reports in the "Accounting" module?
by mowgli
Mon Oct 13, 2008 7:19 am
Forum: Developers
Topic: Forced responses in backup reminder screen
Replies: 10
Views: 15315

Re: Forced responses in backup reminder screen

Yes, I'm aware of the option of changing the last backup reminder date. Thanks for the response, as it clarifies your views on the matter.
by mowgli
Thu Oct 09, 2008 6:02 am
Forum: Developers
Topic: Forced responses in backup reminder screen
Replies: 10
Views: 15315

Forced responses in backup reminder screen

This screen http://www.dentalit.com/odbkpremind.htm pops up once a month in v6.1 and forces a user to answer 3 multiple choice questions about backups before the program can be opened. I understand the legitimate concerns about backup (and wonder if a data loss inspired the feature), but it seems li...
by mowgli
Tue Sep 23, 2008 12:30 pm
Forum: Advanced Topics
Topic: No printer available
Replies: 3
Views: 4693

Re: No printer available

I've seen this "printer unavailable" message caused by a corrupt claim. In this order, you can try: deleting and recreating the claim; double checking the insurance plan info, settings and "order"; running database utilities.
by mowgli
Fri Sep 19, 2008 6:34 am
Forum: Developers
Topic: Billing charge feature
Replies: 3
Views: 4350

Re: Billing charge feature vs. lending institutions

In some states, in order to use finance charges which are a percentage of a balance, rules and regulations for lending institutions must be followed, such as disclosure forms, etc. The flat billing charge gets around these legal complications, so it would really be a nice alternative for dental prac...
by mowgli
Fri Sep 05, 2008 7:17 am
Forum: Developers
Topic: Get "title" on letter merge; routing slip text
Replies: 1
Views: 3037

Get "title" on letter merge; routing slip text

I'd like to make a couple minor changes. In FormLetterMergeEdit.cs, adding the line listPatSelect.Items.Add("Title"); underneath private void FillPatSelect(){ allows the "Title" patient field to be available for Word merges, placing "Mr.," "Dr.," "Mrs.," etc. on labels or letters. "Salutation" was a...
by mowgli
Fri Aug 01, 2008 6:31 am
Forum: Developers
Topic: Exception in Account
Replies: 2
Views: 3813

Re: Exception in Account

In my database using that version, it works fine. Toggles comm entries on and off without any errors.
by mowgli
Thu Jul 31, 2008 1:14 pm
Forum: Developers
Topic: "ShowNotesInAccount" Pref doesn't function
Replies: 1
Views: 3044

"ShowNotesInAccount" Pref doesn't function

The checkbox in Misc Setup to "Show item notes in main grid" doesn't seem to do anything. Searching thru code as recently as 5.8.2 and going back to at least 5.5, the only reference to that preference in ContrAccount.cs is remmed out. So the setting could either be removed or made functional. Below ...
by mowgli
Tue Jul 29, 2008 9:07 am
Forum: Advanced Topics
Topic: Error trying to print referral slip
Replies: 3
Views: 4802

Re: Error trying to print referral slip

Yep, that fixed it.
by mowgli
Mon Jul 28, 2008 9:19 am
Forum: Advanced Topics
Topic: Error trying to print referral slip
Replies: 3
Views: 4802

Re: Error trying to print referral slip

Thanks, will watch for the commit and try it out.
by mowgli
Mon Jul 28, 2008 8:02 am
Forum: Advanced Topics
Topic: Error trying to print referral slip
Replies: 3
Views: 4802

Error trying to print referral slip

Using 5.8.2, trying to print a referral slip to an Oki B4350n causes errors in Vista and XP. From Vista, using the PS driver gets "invalid data." With the PCL driver, message on printer display says, "Change paper to custom/plain; Tray 1 size mismatch." On XP, using the PCL driver just causes a spoo...
by mowgli
Mon Jul 28, 2008 6:36 am
Forum: Main Forum
Topic: Anybody here uses dentalsenders.com
Replies: 1
Views: 3038

Re: Anybody here uses dentalsenders.com

There's a recent thread on it already in this same forum: http://70.90.133.65/forum/viewtopic.php?f=1&t=903

Before you post, it might be a good idea to search the forum for the subject you're asking about.
by mowgli
Mon Jul 28, 2008 6:30 am
Forum: Main Forum
Topic: print custom labels?
Replies: 30
Views: 22871

Re: print custom labels?

This is a nice idea. But it looks like several premade labels to copy, each with very limited fields to choose from and therefore not much customization, other than appearance. How about just one custom label, with lots of fields to choose from? For example, an office wants a folder label with patie...
by mowgli
Fri Jul 18, 2008 6:21 am
Forum: Developers
Topic: Any guide or help to custom report?
Replies: 1
Views: 3375

Re: Any guide or help to custom report?

http://www.open-dent.com/manual/rdlproject.html . You can associate report parameters with query parameters to get user input. One warning though, when you're first creating the report, use a standard MySQL connection string such as "Server=computername;Database=DBname;User ID=root;Password=;charSe...
by mowgli
Fri Jul 18, 2008 5:54 am
Forum: Developers
Topic: Help file
Replies: 4
Views: 5440

Re: Help file

The lines of code you're referring to must be very old, because I doubt that the Help.chm file posted on the website has been used by anyone for a long time, since it is 4 years old and therefore extremely outdated. I also doubt that anyone will wish to update it due to security issues with CHM file...
by mowgli
Wed Jul 16, 2008 8:55 am
Forum: Main Forum
Topic: email set up for Hotmail in OD
Replies: 1
Views: 3129

Re: email set up for Hotmail in OD

Do these exact same settings work from another application on the same computer in the office? Some ISP's block port 25 for SMTP (especially if not using their servers) to reduce spam.
by mowgli
Wed Jul 16, 2008 6:20 am
Forum: Main Forum
Topic: "Date sent" on crown claims
Replies: 1
Views: 2988

"Date sent" on crown claims

It would be nice if deliberately changing the status of a claim to "unsent" or "hold" would remove the "date sent" that is entered automatically when the claim is created. The claim needs to be created in order to apply the insurance estimate to the account and bill the patient properly, but then yo...
by mowgli
Fri Jun 20, 2008 7:34 am
Forum: Main Forum
Topic: Turning off patient column in treatment plan module
Replies: 2
Views: 4189

Re: Turning off patient column in treatment plan module

After thinking more about this, I figured the change was due to the addition of the "Discount" column for Percentage PPO plans. If a patient had this type of plan, showing the discounted fee might be a reason to retain the "Pat" column. So that complicates things a bit. A solution might be to apply ...
by mowgli
Fri Jun 13, 2008 6:31 am
Forum: Main Forum
Topic: Turning off patient column in treatment plan module
Replies: 2
Views: 4189

Turning off patient column in treatment plan module

In OD version 5.2, clearing the checkbox for insurance estimates on the treatment plan module removed not only the insurance estimates columns, but also the patient portion ("Pat") column. If you want to turn off the insurance estimates columns, why would you NOT also want to turn off the patient's ...
by mowgli
Tue May 06, 2008 12:46 pm
Forum: Advanced Topics
Topic: Basic linux/samba question
Replies: 21
Views: 22082

Re: Basic linux/samba question

I think it's a lot easier to allow the "mysql" user on the Linux server to maintain ownership of the files, and not play around with trying to change permissions. That's partly what makes it more secure than a Windows network share. Then use "mysqldump" utility to get a backup; for example: mysqldum...
by mowgli
Tue May 06, 2008 12:12 pm
Forum: Advanced Topics
Topic: First time with RDLDesigner
Replies: 2
Views: 4239

Re: First time with RDLDesigner

The initial connection string to use when creating a brand new report, in order to automatically create fields based on a query or data tables, is this: Server=localhost;DataBase=demo;UId=root; If needed, replace "localhost" above with the name of your MySQL server, and "demo" with whatever database...
by mowgli
Thu Mar 06, 2008 1:24 pm
Forum: Main Forum
Topic: Photo from Video Card
Replies: 3
Views: 4977

Excuse me, I got confused myself; you did say that it was the Win-100D, which normally would be hooked up to a video capture card using a video cable. In that case, the driver of the video capture card itself would appear as an image source after hitting the scan button in Open Dental, provided it's...
by mowgli
Fri Feb 29, 2008 7:41 am
Forum: Main Forum
Topic: Photo from Video Card
Replies: 3
Views: 4977

Win-Denti software

Win-Denti software may be used with that camera. http://www.win-us.com/eng/sub_Soft.html?menucode=B01 It appears in the system as "USB 2800 Video." An installed scanner or camera's TWAIN driver will be displayed as a source to select when you click on the scan button in the images module. Version 5....
by mowgli
Wed Feb 06, 2008 2:40 pm
Forum: Developers
Topic: RDL custom reports
Replies: 2
Views: 4734

Thanks for the accommodation; will update with SVN and recompile 5.5. I do plan to take a look at FormRpPaySheet to get a better handle on how the UI works, if that is a better solution. Was able to get dates working now with the MySQL "STR_TO_DATE" function.
by mowgli
Wed Feb 06, 2008 7:02 am
Forum: Developers
Topic: RDL custom reports
Replies: 2
Views: 4734

RDL custom reports

I've written quite a few custom reports (RDL files) which developed problems with user-entered parameters as Open Dental was updated. At first the parameter screen would only take input the second time it was entered; in version 5.4 and 5.5 it actually launched the parameters screen again after runn...
by mowgli
Mon Jan 21, 2008 9:36 am
Forum: Main Forum
Topic: Performance Improvement Tips
Replies: 5
Views: 6573

Deleting old audit trail entries

A partial deletion of "old" entries wouldn't work too well right now, because when the lower-numbered entries are missing, the others get pulled into the audit trail screen sorted by securitylognum "alphabetically," instead of by date. Entry number 1053 would appear before number 171, for example--t...
by mowgli
Thu Dec 27, 2007 8:04 am
Forum: Developers
Topic: Laser Labels
Replies: 10
Views: 14255

We have just been using Word or Open Office to do laser labels, because you can export the data from OD and arrange labels with whatever information you want. That way you have flexibility for minor changes; for example, some may want "Dr." on referral labels, some may want the title "DDS" or "DMD" ...
by mowgli
Thu Dec 27, 2007 7:11 am
Forum: Advanced Topics
Topic: Suni X-ray Setup
Replies: 12
Views: 19541

Yes, that would be it. It has a filename that looks like the serial number of the sensor followed by a ".suni" file extension. In my Apteryx XVa3, the file sits in the Devices subfolder. Not sure where it would be placed in Open Dental, perhaps in the application folder?
by mowgli
Thu Dec 27, 2007 6:04 am
Forum: Advanced Topics
Topic: "Unhandled exception" on SuSE Linux 10.2
Replies: 1
Views: 3617

"Unhandled exception" on SuSE Linux 10.2

Open Dental won't open at all with Mono 1.2.6, I get the following error: Unhandled Exception: System.ArgumentOutOfRangeException: Argument is out of range. Parameter name: startIndex at System.String.Substring (Int32 startIndex) [0x00000] at OpenDental.ContrChart..ctor () [0x00000] at (wrapper remo...
by mowgli
Wed Nov 07, 2007 7:14 am
Forum: Advanced Topics
Topic: Can I hide Quick Buttons?
Replies: 6
Views: 6736

Yes, it would be nice to move them down, so procedure buttons could be the default. Many perio or oral surgery practices don't use the filling buttons at all.
by mowgli
Wed Nov 07, 2007 7:11 am
Forum: Developers
Topic: Problem with Graphics preferences
Replies: 7
Views: 9752

IMHO, anyone who wants to support Open Dental (or self-support) should be prepared to go directly into the database at any time, for any reason. There are various graphical SQL database utilities besides Open Dental itself, as well as the MySQL command line utility.
by mowgli
Thu Oct 11, 2007 8:53 am
Forum: Main Forum
Topic: PPO Percentage
Replies: 15
Views: 13830

I agree, it would be nice to be able to turn off the discount column when printing a treatment plan. Am working with v5.3.9, looks like this new PPO% feature is working great! Thanx, I'm sure many practices will appreciate this function.
by mowgli
Thu Sep 27, 2007 1:27 pm
Forum: Advanced Topics
Topic: Upgrade to 5.1 causing marked slowdown in appointment module
Replies: 4
Views: 5759

drtech wrote:I had this same problem...I found that running a database maintenance fixed it on my database. You could try that. Not sure what it was that it fixed, but it worked for me.
Thanks for the suggestion. I did indeed try that fix before posting.
by mowgli
Thu Sep 27, 2007 8:05 am
Forum: Advanced Topics
Topic: Upgrade to 5.1 causing marked slowdown in appointment module
Replies: 4
Views: 5759

Upgrade to 5.1 causing marked slowdown in appointment module

Using version 4.9.13 with a large database (4 dentists with 2 ops each, and 3 hygienists, 100mb in size) it took only a second or two to move from day to day in the appointment screen. Now on v5.1.19 with the same database, the current day's appointments hang in the screen for about 8 seconds before...
by mowgli
Fri Sep 14, 2007 1:51 pm
Forum: Main Forum
Topic: How should one backup digital images and OD?
Replies: 7
Views: 16194

Backup software

The backup utility that comes with Open Dental on the Manage module only does Open Dental. Why not run the backup utility that comes with Windows 2000 or XP? Under Programs>Accessories>System Tools. Works quite well to back up whatever you need into a file on a jump drive, and won't cost anything ex...