Open Dental

Please let me know if anyone knows why this happens or how i can make the list work properly

I cancelled our LightHouse when i switched from EagleSoft. OD options are not as robust but they work and you save more than 300 per month, you centralize everything in the software and it becomes easier to manage. You just have to go and setup your text and email options very carefully. If you are ...

i recommend to train your staff to set your software to require it. Open dental works better like that. if you don't have the insurance info yet, just attach a comprehensive exam. you gotta do it anyway, right? for recalls you have to attach a code that triggers the recall ie Prophy otherwise your r...

They won't show up in the images. they show up for the claim. If you have a batch payment for many insurance patients, it won't make any sense to have the same eob with other patients' info in the images section of their file. It becomes part of their record technically and it might have other peopl...

I have apteryx xvweb which is the cloud version. THere's a monthly fee so less upfront cost but more in the longterm. For me it takes more than 2 years to break even from what I remember. They are fine. Customer service is Meh. Download speeds are super slow, so you need to set it up to save your da...

Hello We just converted from EagleSoft and we are having so many issues and no one really can or is willing to help. every rep gives a different answer and most of the time the answer is incorrect and it takes me days to figure something out. now i am here , hoping i get my answers easier. Insurance...