Search found 5 matches

by chinchin
Wed Oct 03, 2018 10:04 pm
Forum: Main Forum
Topic: APPOINTMENT SCHEDULE
Replies: 2
Views: 3709

APPOINTMENT SCHEDULE

Have recently updated to Ver 18. However, user is unable to make changes to appointment schedule. Received popped up message: "The provider selected for this appointment has a term date prior to the selected day and time. Pls select another provider." Tried to change the term date under Setup provid...
by chinchin
Wed Oct 03, 2018 8:32 pm
Forum: Advanced Topics
Topic: UPDATED VER 18
Replies: 1
Views: 5220

UPDATED VER 18

Have recently updated to Ver 18. However, user is unable to make changes to appointment schedule. Received popped up message: "The provider selected for this appointment has a term date prior to the selected day and time. Pls select another provider." Tried to change the term date under Setup provid...
by chinchin
Tue Jun 07, 2016 8:16 pm
Forum: Main Forum
Topic: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Replies: 8
Views: 15841

Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM

Hi, you are right is via locky ransomware. We hv done a check and found that it could be thru email's attachement opened. Do not open any email's attachement which are unfamiliar.
by chinchin
Fri May 27, 2016 4:53 pm
Forum: Main Forum
Topic: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Replies: 8
Views: 15841

Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM

Thank you!
by chinchin
Fri May 27, 2016 2:49 am
Forum: Main Forum
Topic: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Replies: 8
Views: 15841

UNABLE TO LOG INTO OPEN DENTAL PROGRAM

Hi All, has anyone ever encounter with a msg prompt on the screen i.e. Take 'preference' is marked as crashed and should be repaired' and thus unable to log into the open dental program.