Search found 6 matches

by erik
Mon Jun 04, 2018 11:28 pm
Forum: Main Forum
Topic: can't connect to mysql host after windows update
Replies: 19
Views: 39911

Re: can't connect to mysql host after windows update

The recent Windows update triggered a bunch of problems at our office, too. It showed up after hours and seemed to have broken our whole network. Not fun. This was not an Open Dental issue, but as always, OD support was graciously helpful in resolving. Ultimately, what worked for us was: Modifying e...
by erik
Mon Oct 16, 2017 11:24 am
Forum: Main Forum
Topic: Superb support
Replies: 2
Views: 5578

Re: Superb support

I'll jump on this bandwagon. I had (another) very helpful call with the OD support team today (thanks Selena!). My issue was upgrading from version 17.1 to 17.2, when half of my workstations were unable to connect to my server. After 30 minutes of troubleshooting the update, reviewing network connec...
by erik
Thu Jul 06, 2017 10:12 pm
Forum: Main Forum
Topic: Best practices
Replies: 8
Views: 20147

Re: Best practices

Also:
  • Do you use the internal Tasks within Open Dental, or do you use external tools for task management?
by erik
Thu Jul 06, 2017 10:08 pm
Forum: Main Forum
Topic: Best practices
Replies: 8
Views: 20147

Re: Best practices

@boboffice Thanks for sharing. I really like how you've integrated the webforms directly into your website, rather than pushing a user to the OD domain. Very slick. Do you use any of the other Sheets extensively? Do you ever get junk submissions or updates to your forms? After poking around your si...
by erik
Sun Jul 02, 2017 11:48 am
Forum: Main Forum
Topic: Best practices
Replies: 8
Views: 20147

Best practices

All, I'm just crossing the one-year anniversary of using Open Dental and have had a great experience thus far. At the same time, I know there is always more that can be automated, streamlined, improved. I'd like to solicit advice from the community on where to take my OD implementation from here. OD...
by erik
Wed Apr 20, 2016 9:03 pm
Forum: Main Forum
Topic: HW - PC Stick
Replies: 2
Views: 5954

HW - PC Stick

Hi, I'm transitioning a 3 operatory practice from paper charts to digital. My first step is networking the office and purchasing computers / HW. Has anyone used OD on a PC stick? Here's an example device http://www.amazon.com/dp/B018GWVOGC that has 2GB RAM, 32GB SSD, and runs Windows 10. The $140 pr...