Open Dental

Justin and TeamDEXIS, Thank you for all the info. I very much appreciate it. I had some other people come out to evaluate the problem and turns out it is actually the x-ray unit. When the x-ray unit head twists, it doesn't function due to wires getting twisted inside (although it doesn't happen all ...

Hi Alexi, I am just now seeing this. Is your problem fixed yet? I passed it on to one of our long-standing team members. Do you want to contact him directly? Thanks, Team DEXIS No. I'm still having this problem. I also had someone from Henry Schein come out and check my x-ray unit and he said it's ...

Thank you Jorge. I did try that but it made no difference. Same problem still persists. It's very unpredictable and becomes very frustrating. I am hoping I can find a solution soon.

I was wondering if anyone has experienced this problem: I have Windows 8. Mostly, when I take x-rays on patients, they don't come out but when I test the sensor outside the mouth, they come out. I tested it with the sensor in the holder as well. I use the holders Dexis provides. I have checked to ma...