Open Dental

Unfortunately I can't offer any insight into your question, but would also be interested in any recommendations. Especially how people typically handle: -Charges (recurring monthly auto-charge VS down payment/monthly auto-charge VS all at once annual fee)? -Pre-notifications of renewals if on an ann...

Justin, in addition to my previous question a couple posts up...I've DL'd and tried the trial IOCsnapshot app for OD capture, and I can't see where I would select the appropriate Canon setting. -In OD when in Images>Import if my camera is connected via USB it opens the general OS file explorer. -Whe...

Justin, is there a way to capture from a Canon directly into XDR software at a set resolution? If so, could it do a continuous "Auto-Capture" of a series of photos as each one is taken?

Thanks Jason, I guess I misunderstood the function of that setting, and assumed it had to be the email address verbatim.

At minimum, does anyone know if it is possible to do an auto-reply through Open Dental?

I suppose as an alternative I could set it up through the google side since our email are through G Suite. This may be better anyway so auto-replies don't clutter the OD charting and inbox?

Also, is there a way to specify the name that shows in the recipient's inbox?

For example, if our general email is contact@"officename.com", the name currently showing is "contact" when I'd prefer it to be something like "Our Office Name".

I finally set up an email address specifically to be used by the team within Open Dental. My initial goal was to be able to easily send referrals to specialists via OD, and perhaps some post-op instructions for various procedures. I was just curious how most people are using this feature. I am hopin...

Version 18.3.37.0, although I see you've verified it already.

Thanks for the suggestion teethdood.

I just imported the new 2019 CDT codes and noticed a new category named "Cleanings" was created and D1516, 1517, 1526, 1527 all pertaining to space maintainers were added to this category. I'm assuming this is an error, so wanted to point it out. Any recommendations to which category I should move t...

Perfect explanation, thanks!

Thank you, that was able to help get me what I needed, I also needed to create a separate insurance carrier to separate out what I was specifically looking for using those reports. Do you think you could confirm whether the $Patient_ column in query 227 is utilizing our office fees rather than the a...

I BUMPED this old post to see if anyone has a good answer for this.

I am trying to determine the amount of production from a particular insurance plan, and can not find an easy way to do this. Surely there's a easy report for this that I'm overlooking?

Has there been an update on another way to do this, or are there any other good alternatives?

We use the text box below the graphic chart for this purpose. What is this box intended for?

That form is great, thank you.

That's great! Works perfectly for what I was looking for.

Thank you for the thorough response. Very informative!

Sorry, I don't have any info to help you do it more elegantly. However I do appreciate you posting this query, and am curious if there a way to include multiple patients into this report? For example a husband and a wife?

If there are no takers for replacing Lighthouse 360 (or other automated services), could anyone please provide their experience in using the automated emails and texts to confirm appointments. Also, does anyone use the Open Dental automated emails post-appointment to kindly ask for reviews, or other...

I am interested in replacing the automated appointment confirmation emails and texts, and post-appointment e-mail follow-up of Lighthouse 360 solely with automated Open Dental features. -Is this feasible, and has anyone accomplished? -If so, could you please elaborate on the process, and any pros an...

Thank you, just as I presumed.

Anyone?

Is there a way to hide or remove the (NoBillIns) from statements, or to alter what is shown when "Do Not Bill to Ins" is selected? The reason is that I find there are already too many patients that second guess and doubt everything, that it creates more doubt or can make them perceive that you are t...

Okay, great thanks. I guess I wasn't thinking that those composite codes are limited to posterior teeth to begin with.

My understanding is that it does this automatically for MOLARS not for PREMOLARS, so I was wondering if there was a way to set it to downgrade automatically for premolars. We do have it set to automatically substitute for molars, I guess we should probably just select "Always" in the substitue insur...

Is there currently a way to set the posterior composites to automatically downgrade to amalgams on PREMOLARS ? Currently we are calculating ourselves and entering the estimated insurance amount manually into the "Insurance Estimate" box of the "Edit Claim Procedure" window. Also, is there still not ...

Is there a way to customize routing slips so that a different custom sheet prints depending on what procedures are scheduled for that appointment visit? For example, if in the scheduled procedures it detects a prophy, it could print a routing slip that had field customized more geared toward prophy ...

Thank you for the reply.

Greetings. There are two questions I have regarding the printing of Time Cards and Payroll Reports, and was wondering if there is a way to alter one or both: 1) I'm looking for a way to print all employees Time Cards continuously on a sheet (or sheets) of paper. As it seems to be configured currentl...

What's the best way to set an appointment as a Cancelled Appointment (D9987)t as opposed to a Missed Appointment (D9986)?

That seems to be the more frequent situation for us, and the front is used to using the "Break Appointment" option in the Appointments window.