Search found 33 matches

by jwhitney
Wed Jun 28, 2017 6:06 am
Forum: Main Forum
Topic: Interest lists?
Replies: 1
Views: 4732

Re: Interest lists?

The first thing that comes to mind for me is a Patient Field. http://opendental.com/manual/custompatientfields.html
You will want to make one a PickList and you could set the values to "No" and "Yes", with the Patient Field name something like "Interested in Sleep Apnea".
by jwhitney
Mon Nov 07, 2016 6:36 am
Forum: Main Forum
Topic: New Patient report
Replies: 4
Views: 9060

Re: New Patient report

There are a few reasons why your Date First Visit would be different than the date of your first completed procedure. First, Date First Visit is user editable in the Edit Patient Information window. Second, the Date First Visit is only guaranteed to update once. To elaborate, the program tried super...
by jwhitney
Fri Nov 04, 2016 6:29 am
Forum: Main Forum
Topic: New Patient report
Replies: 4
Views: 9060

Re: New Patient report

The reason you are getting different results from different reports because the internal report gets a count of patients having their first completed procedure in the date range, while the query you posted is getting a count of patients with their "Date First Visit" in the date range (this is a colu...
by jwhitney
Thu Sep 15, 2016 6:11 am
Forum: Main Forum
Topic: The dental Gods have answered my prayers
Replies: 26
Views: 30933

Re: The dental Gods have answered my prayers

The issue with not requiring those fields is that each one of those prescriptions can also be printed by themselves and thus would need those fields. But you can make your own custom multi rx sheet and remove those fields from display if you don't want to print them.
by jwhitney
Wed Sep 14, 2016 9:08 am
Forum: Main Forum
Topic: The dental Gods have answered my prayers
Replies: 26
Views: 30933

Re: The dental Gods have answered my prayers

Using Dropbox for image storage allows people to use Middle Tier without bloating their images (by storing in their database). It also takes IT complexities out of ensuring each location for large practices has access to a particular server for AtoZ server storage.
by jwhitney
Wed Sep 14, 2016 6:52 am
Forum: Main Forum
Topic: The dental Gods have answered my prayers
Replies: 26
Views: 30933

Re: The dental Gods have answered my prayers

Version 16.3 is a feature packed version indeed. Since documenting features isn't an immediate process, it is worth mentioning to anyone who is interested in using Dropbox as their image storage solution that if you decide to use Dropbox, please contact us when you do. Having an image storage type t...
by jwhitney
Wed Jul 06, 2016 5:42 pm
Forum: Developers
Topic: Error in PrefC.GetString(PrefName prefName) function
Replies: 5
Views: 12539

Re: Error in PrefC.GetString(PrefName prefName) function

Are you giving your Enum a default value? I have seen it mess up like this if you did something to this when making your Enum: public enum PrefNames { .... BirthdayPostcardMsg=88, .... } Other than that, I can't think of any other reason why the OpenDentBusiness that you compiled with your enum in i...
by jwhitney
Wed Jul 06, 2016 5:31 pm
Forum: Main Forum
Topic: Highlight colors
Replies: 2
Views: 5654

Re: Highlight colors

If you haven't already, I would encourage you to submit a feature request. You can get there from Help | Request Features. I personally like your idea and think it would be a good feature to have (even though I am color-blind) but alas, we can't add features that people want if we don't know people ...
by jwhitney
Wed Jul 06, 2016 5:23 pm
Forum: Main Forum
Topic: Insurance Verification Set up
Replies: 2
Views: 6794

Re: Insurance Verification Set up

If you are highlighting a row and selecting "Mark Verified" and the row disappeared, the plan was successfully verified. If it was successfully marked verified you wouldn't be able to double click on it to open the insurance plan information, so I think there is a separate issue with the list that y...
by jwhitney
Fri May 27, 2016 7:20 am
Forum: Main Forum
Topic: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Replies: 8
Views: 15894

Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM

Removed by Admin.

Call Open Dental for support. (503)363-5432
by jwhitney
Mon May 16, 2016 6:07 am
Forum: Advanced Topics
Topic: PATIENT PORTAL NOT WORKING
Replies: 32
Views: 37223

Re: PATIENT PORTAL NOT WORKING

Have you done the recommended steps in the exception you posted? I would recommend you navigate to "//64.235.33.117:443/opendental/opendentalwebservice/WebServiceMain.asmx/" and make sure the asmx exists. Then browse to it through your web browser to ensure that the web method "ProcessRequestPatient...
by jwhitney
Tue Jul 07, 2015 6:28 am
Forum: Main Forum
Topic: Software Bug - Appointment Window
Replies: 6
Views: 9418

Re: Software Bug - Appointment Window

What version are you on? As of the latest versions I can guarantee that only procedures attached to the appointment that was set complete will also be set complete.
by jwhitney
Tue May 19, 2015 2:19 pm
Forum: Main Forum
Topic: Question about Beta 15.1
Replies: 8
Views: 7987

Re: Question about Beta 15.1

This has fixed! You will see it perform much faster now when you update to version 15.1.24.
by jwhitney
Mon May 18, 2015 6:06 am
Forum: Main Forum
Topic: Printing Treatment plan
Replies: 4
Views: 6127

Re: Printing Treatment plan

The only way to automatically store treatment plans to a file is to go into Setup | Definitions | Image Categories and flag one of the folders as a Treatment Plans folder. The kicker is that this will only save them automatically to that folder when you print them from the treatment plan module, but...
by jwhitney
Fri Apr 10, 2015 5:55 am
Forum: Main Forum
Topic: Cerec SW 4.0 bridge
Replies: 9
Views: 23171

Re: Cerec SW 4.0 bridge

The only thing I can find in the specifications is this statement: "If the database is connected in CEREC, the patient is registered in the SIRONA database. If this is not the case, the patient will be created in the local CEREC data structure." It sounds like for whatever reason your patients are r...
by jwhitney
Wed Apr 08, 2015 6:10 am
Forum: Developers
Topic: SMS plug-in questions
Replies: 14
Views: 16798

Re: SMS plug-in questions

That comment is saying there is no need to display a message box before returning out of the butOK_Click method, because in SendText there are messageboxes displayed before ever returning false. It has nothing to do with the text message being sent, however I see how easily that is to misinterpret. ...
by jwhitney
Wed Apr 01, 2015 6:32 am
Forum: Main Forum
Topic: No background image for Denti-Cal claim
Replies: 2
Views: 3778

Re: No background image for Denti-Cal claim

Are you storing images in the database or using the AtoZ folders? To verify, go to Setup | Data Paths | A to Z Images Folder for storing images and documents.
by jwhitney
Mon Mar 30, 2015 6:10 am
Forum: Main Forum
Topic: Cerec SW 4.0 bridge
Replies: 9
Views: 23171

Re: Cerec SW 4.0 bridge

The Cerec bridge will pass over the current patient in OD's LName, FName, and Birthdate and populate those fields in Cerec.
by jwhitney
Tue Mar 24, 2015 7:33 am
Forum: Advanced Topics
Topic: OpenDental in wine
Replies: 1
Views: 5267

Re: OpenDental in wine

It seems as though some forum-mates have had success with using Wine in Linux.
viewtopic.php?f=2&t=2016
by jwhitney
Mon Mar 23, 2015 8:16 am
Forum: Main Forum
Topic: Changing a default pay period lenght of 15 days
Replies: 4
Views: 5719

Re: Changing a default pay period lenght of 15 days

As of version 15.1 the default pay period length is 14 (so by default, a pay period today would go from 03/23 to 04/05)
by jwhitney
Mon Mar 09, 2015 5:21 pm
Forum: Main Forum
Topic: version 15 microsoft office bridge
Replies: 4
Views: 5908

Re: version 15 microsoft office bridge

The only way to open a template document is if you had already saved them as such in the specified document folder in the program properties. You would have to save the template as all of the patient numbers of the patients you want to use it for.
by jwhitney
Fri Mar 06, 2015 4:41 pm
Forum: Main Forum
Topic: version 15 microsoft office bridge
Replies: 4
Views: 5908

Re: version 15 microsoft office bridge

It's not limited to just Microsoft Office, but what the bridge does is open or create a document associated with the selected patient. Some offices like to store patient notes outside of Open Dental, and this is how that would be achieved, since you can bring up a patient, click the Office bridge, a...
by jwhitney
Wed Feb 25, 2015 6:25 am
Forum: Advanced Topics
Topic: Panda Perio
Replies: 12
Views: 21780

Re: Panda Perio

PandaLauncher might be a separate application not automatically included with PandaPerio (for reasons unknown to me), but I am not sure. I can tell you that the bridge to PandaPerio is exactly what they defined the specifications to be, and after PandaLauncher is set up you will be able to bridge. I...
by jwhitney
Tue Feb 17, 2015 5:04 pm
Forum: Advanced Topics
Topic: Panda Perio
Replies: 12
Views: 21780

Re: Panda Perio

Try changing your "Path of file to open" path to the PandaLauncher (i.e C:\Program Files\PandaLauncher\PandaLauncher.exe). If that does not exist, you may have to contact PandaPerio to get it. I am very confident that this will solve your issue.
by jwhitney
Mon Feb 16, 2015 6:32 am
Forum: Developers
Topic: SMS plug-in questions
Replies: 14
Views: 16798

Re: SMS plug-in questions

The short answer to your compiler issue is that you are calling an internal function that lives in OpenDentBusiness from a namespace other than OpenDentBusiness (in this case, the OpenDental namespace).
by jwhitney
Tue Feb 03, 2015 7:28 am
Forum: Advanced Topics
Topic: Open Dental in Windows 10 with Persian Calendar
Replies: 3
Views: 9256

Re: Open Dental in Windows 10 with Persian Calendar

There are 2 potential reasons for this. 1. Since Windows 10 is still in the process of being made, that means support for Windows 10 for .NET is still being worked on, and as such things will be stamped as "not supported" throughout the .NET framework that is installed on your machine (https://msdn....
by jwhitney
Thu Jan 29, 2015 11:02 am
Forum: Main Forum
Topic: Storing images in database
Replies: 8
Views: 9159

Re: Storing images in database

The underlying issues found from your discovery have been fixed. Storing images into the database will be working like a champ in version 15.1.
by jwhitney
Thu Dec 18, 2014 7:06 am
Forum: Developers
Topic: Toolbar
Replies: 1
Views: 3435

Re: Toolbar

Everything to the right of "Popup" can be removed from the toolbar via Setup | Program Links. This is also the case for module specific buttons, like what you are wanting. It's kind of a game to match the name of the button to the program name sometimes, but it shouldn't be too difficult to figure o...
by jwhitney
Mon Dec 01, 2014 6:36 am
Forum: Advanced Topics
Topic: sheet images
Replies: 1
Views: 3678

Re: sheet images

If you have sheets that reference an image in the SheetImages folder, any changes to the image will update to the sheets that are referencing the image, as long as the name of the image stays the same like you mentioned.
by jwhitney
Thu Aug 21, 2014 7:49 am
Forum: Main Forum
Topic: Web Service Layer
Replies: 14
Views: 13051

Re: Web Service Layer

I haven't been able to get the unhandled exception that you are talking about, and I have been rigorously changing appointment statuses all over the place. If you could let us know specifically how you are able to consistently get the exception, it will speed up the process of fixing this issue.
by jwhitney
Tue Aug 19, 2014 7:55 am
Forum: Main Forum
Topic: Problem regarding signatures and amounts
Replies: 12
Views: 11965

Re: Problem regarding signatures and amounts

This issue has been resolved and will be implemented in further versions starting upon the release of version 14.2.26.
by jwhitney
Tue Jul 15, 2014 10:50 am
Forum: Advanced Topics
Topic: Panda Perio
Replies: 12
Views: 21780

Re: Panda Perio

We at Open Dental have finished the bridge to PandaPerio and will be implementing it with the release of version 14.3.
by jwhitney
Tue Jul 01, 2014 10:49 am
Forum: Advanced Topics
Topic: Quebec (ACDQ) fee schedule
Replies: 8
Views: 15067

Re: Quebec (ACDQ) fee schedule

We have now added the ACDQ codes to our list of available fee schedules at:
http://opendental.com/manual/canadafeeschedules.html