Open Dental

Does anyone have any updates on Google Calendar sync? I just looked on the website and didn't see anything about calendar sync

The patient's balance would be reflected the same way as an insurance patient. When we send in insurance claims, the patient balance is showing for the full amount due. Once the insurance check arrives, their balance is reduced by the insurance payment and then they receive a statement for any bala...

We've only been doing this for a short while, but our method is not as involved. Under payments we created a CareCredit payment type and under Adjustments we created a CareCredit Adj (which will be the fee taken by CareCredit). When the deposit gets made into the office checking account, we make an...

I'm sure that there are more efficient ways to do this, but one way might be to run a canned daily report for Procedures; choosing only the designated dates and providers, and then export the report to excel. Once your in excel, you could grab the column for dates and then remove duplicates / grab a...

I have a code for crown prep and a code for crown seat. I set complete the crown code on the date of the crown seat. What procedure do you schedule for during the actual crown prep then? Or do you schedule the crown prep and then just leave the procedure as "TP" for a few weeks until you cement the...

I am having the same issue; several insurance companies have started rejecting crowns that are billed on the same day as a core buildup for us.

Hi, I just updated from 12.4 to 14.2 and have noticed that the Make Recall button now takes us to the "Appointments for [patient name]" window if the patient has any previous scheduled, unscheduled, or broken appointments. This window would pop up if we hit the "Make Appt" button previously, but nev...